They were able to respond the same day that I called. They were prompt and the technician was…read morepolite and friendly. He was able to fix the problem quickly.

Friendly, family business who were reliable and polite. I called for an issue with my freezer and…read morewas able to get on the schedule the same week. Mr. Grady and His grandson, also Grady we're polite, helpful and seemed to be very comfortable looking at fridge/freezers. I found the price to be reasonable and they left their card to call for anything in the future.

Ken Johnson Electrical Service & Repair wholeheartedly endorses Griffin Air LLC. Fast response…read moretimes, accurate diagnosis and repair. Clean and professional installation. Commitment to quality work and customer satisfaction. These are all hallmarks of Griffin Air. Josh Griffin is the only HVAC company we refer. Ken Johnson, Owner Ken Johnson Electrical Service & Repair

The guys at Miller's were great with us, as people who were frazzled about having a slab leak in a…read morehouse we'd recently bought. Stephen was kind and friendly, making sure I understood everything they were finding and what they planned do it, all while making sure I didn't feel talked down to. They came by to let us know what the issue was, then, after we had the flooring ripped up after a leak detection company marked off where it was, they came with the jackhammer and tore up our cement. Unfortunately, the leak wasn't where detection had marked it. I'm grateful Stephen was find enough to come in on what was supposed to be his day off the next day to continue after we took up the rest of the wood overnight. They did a great job at locating the leak, fixing it, explaining what might have happened to cause it, filling the hole back up and covering it with cement. I highly recommend reaching out to them and hope you get Stephen as your guy if you ever have plumbing issues.

Bud's has been giving my family quality service for over a decade. Steve is my guy- always super…read morehelpful and friendly when my older AC unit goes down. On the office side, I recently had a small issue with their 'after hours' AI agent giving me the runaround, and booking appointments that never went through... but, once an actual human got involved it was smooth sailing. This AI stuff is the way of the world these days, and Bud's is working it out with their answering service. I recommend Bud's for AC needs and thank Steve for keeping the house cool these past 2 summers. -real customer review from Va.

Words cannot express how much I appreciate the high-quality of service provided by Bud's Plumbing,…read moreHeating, Air Conditioning & Electric. Since choosing to use Bud's, exclusively, for all three of the trade services they provide, we have experienced a whole new level of professionalism, expertise and integrity. Recently, our HVAC system stopped working after losing power during the night due to a thunderstorm and nearby lightning strike. I called Bud's first-thing the following morning... the power had already been restored. Realizing it was the middle of summer/ the cooling season, and, it had been a large storm the night before covering the entire York County area, I assumed it might be a day or more before there would be an available appt. However, in true Bud's fashion, they scheduled me for same-day service and were out in less than 2 hours. The technician, Steve Colwell, was top-notch. He was not only knowledgeable and professional, but, he took a very methodical approach to fixing our problem. Though he could have replaced 4 or 5 parts at once, claiming "the lightning strike fried everything" and it would have cost much more money for me. Instead, Steve diagnosed things logically and replaced one part at a time in a step-by-step, systematic format. As a result, the problem was fixed with only 3 parts instead of more. I felt very confident in Steve's skills and expertise and very comfortable with him in our home. I would recommend Steve Colwell and Bud's Plumbing, Heating, Air Conditioning & Electric to everyone in need of high-quality, trust-worthy professionals. We will not use any else. Thanks Bud's for all you do... Randy Harsey.

This is the second time I called Mason and son to do plumbing work in my home. The technicians…read morearrived as they said they would and didn't waste any time completing the work with excellent results. each time the plumber Diagnosed the problem and completed the repairs quickly and professionally. They replaced a leaking disposal on the first trip and two weeks later I called them back to diagnose and make repair to a leaking toilet flange and seal. Highly recommend them and will use them in the future if needed!!!

Late last week I called to get a quote for my spicket repair job- the receptionist was very…read morefriendly who answered my call and took down my issue. Not even 10 minutes later I was called by Dave (I assume the owner) to discuss the issue in detail. He quoted me a max price for the job- which by the way was way less by 60 percent of the initial quote. This is a great surprise for me as a single mother who doesn't plan for repairs (I know it's terrible and I should). The plumber Justin was good with communicating his arrival time and was friendly the entire time he was there. I can be a talker and he didn't seem annoyed at all lol. I would definitely recommend this business and plumber as I had a great experience. I will definitely do business with this company again.

Needed quick attention. Needed licensed professionals…read more Needed response to home inspection! ( Selling our home ) Needed affordable repairs. And Cyphers Plumbing delivered. and PLUS we got Excellent Customer Service and personal attention, Thanks Dori! ( Felt like I made a new friend! ) And thanks to the whole crew. They were on time, supportive, honest and professional. They knew exactly what they were doing and what we needed. Highest Referral from US! Thank you CYPHERS Heating & Plumbing.

Just had these guys out to my property to fix a leak. Got it sorted quickly and were very helpful…read more Will definitely use them again.

We moved into our 2011 Yorktown home in January 2026, when it was too cold to test the AC. In May…read morewhen it hit 90, our system blew hot air only. We called Chris and the Extreme team and they were on it immediately, replacing both our broken AC and old furnace within 24 hours in a highly professional and efficient process at a totally reasonable and competitive price! They cleaned up everything and both our HVAC is running perfectly. We had installed new AC in both our AZ and FL homes, and this was by far the best experience. Thank you guys!!

Air conditioning suddenly broke down. They installed new one two days later. Everyone very…read moreprofessional

Always had a great experience with them! They have fixed multiple things on our HVAC system over…read morethe years and always are great to deal with.

We had a leak coming from the bottom of our air handler, so I called A/C Masters -- a company we…read morehad used before and trusted -- to come out to our home in Newport News on June 13. Unfortunately, this experience was disappointing. While the technician who came was knowledgeable and professional, the issue lies in how the company conducts business, which ultimately left me $174 out of pocket for a service that didn't resolve the problem. After diagnosing the issue, the technician said the P-trap was clogged and vacuumed the drain line. She said water appeared to be draining properly and noted that some light dripping might continue due to wet insulation -- but we were relieved that the problem seemed resolved. Just a few hours later, the leak returned -- same spot, same amount. When I called the company the next day, I was told the line might still be clogged and that they could come back out, but I'd be charged another $85 labor fee -- even though the first visit didn't resolve the issue. I also learned their advertised "30-day guarantee" only waives the $89 diagnostic fee, not the labor, even for the exact same unresolved problem. After doing my own research, I realized that since they already knew the drain line was underground and made of metal, a quick vacuum was unlikely to solve the problem long-term especially because we don't have a condensation pump. It made me question and feel like they were just trying to get me to spend more money piece by piece. I tried speaking with the manager, Robert, before leaving a review to resolve the issue but was told it's simply "company policy" to charge a labor cost again. I won't be using A/C Masters in the future, and I would caution others to seek a company that stands behind their work and prioritizes fixing the problem the first time -- not charging again for unresolved issues.

BEWARE: We hired Johnston's for a chimney inspection and cleaning, we were told by our technician…read morethat we had glazed (Stage 3) creosote buildup -- but were advised to simply keep using the fireplace and burn hot fires to reduce it. After research and hiring a CSIA certified company, we learned this advice is directly contrary to established safety guidance. Stage 3 creosote is highly flammable and requires chemical treatment or professional removal before a fireplace can be safely used again. The Chimney Safety Institute of America is explicit on this point. Following Johnston's guidance in our report could have caused a chimney fire. We requested a refund given that the inspection included advice that put our home and family at risk, they refuse to acknowledge their fault. We did not feel we received an accurate or professional service. We will be sure to look for that CSIA certification going forward, there are plenty of family owned-- in business for decades, chimney companies in our area that can be relied on to give safe and accurate advice.

These guys were fantastic! My HOA told me I needed maintenance on my chimney, but when Johnston's…read morecame out to inspect it they told me that there was nothing wrong with it. They did the inspection, and sent me pictures that I could send to my HOA free of charge! If I ever actually need work done I will definitely call them!