We booked a chimney inspection/cleaning deal with Air of America (AOA Service Group Inc.). The…read moretechnician's "inspection" consisted strictly of shining a smartphone flashlight into the firebox and looking up at the top of the chimney from the yard. He never climbed a ladder, accessed the roof, used a flue camera, or cleaned the chimney. Despite never actually inspecting the top of the chimney, he immediately claimed we had structural damage and quoted, with misspellings, $1,299 for a "Spark arstor riper" (Spark Arrestor Repair) and "Chase cover riper." (Chase Cover Repair) He claimed the soot discoloration visible from the ground meant it was failing, and then offered us the typical sales fake "neighbor referral discount" for $700, explicitly telling us NOT to mention the deal to his manager, if we agreed on the spot. It would also include the inspection/cleaning which was what the original call was about using one of their deals. He mentioned usually a full replacement would be $10K. We said no and only paid an inspection fee. After he left, I flew a drone up to check the chimney myself. The spark arrestor mesh is completely intact and fine, and the chase cover only has minor surface rust with zero structural damage. Quoting $1,299 in top-structure repairs on parts he never inspected, using only a phone light inside, and stacking arbitrary discounts to pressure us into signing on the spot is predatory. Avoid this company.

Nick and Jonathan were unbelievable Awesome! The best of the best ...So professional. . So kind…read more... They did one Awesome job! definitely a repeat customer !

Good local business- Great service, honest reliable and friendly. Will be using again!read more

i requested a fireplace cleaning. I have a ventless gas fireplace. Upon arriving he kept sending…read morehis assistant out to the truck for tools he needed(not prepseed). Seconding was told when i scheduled the appointment they would inspect for issues, if any, and make us aware. The only thing he made us aware of is was the gasket was wearing around the glass. So, what was bad on the inside wasn't told to us until after he cleaned it and was pulling off to leave. We turned the fireplace on and we were getting the same smell as before we got it cleaned. We stopped them and asked them to come back in. That is when we're told and shown the damage inside the fireplace. It was rusted, stuff was peeling off the metal and the smell was worse than before. He turned it off and the pilot and told us not to use it. So bottom is we were charged $229 for something we couldn't use and we weren't told of the damage after the fact. i will be calling this office on Monday to complain about this. I said nothing to the tech. I even asked to get an estimate for a new one just to see if he would mention what took place with this one. Charging me for something he knew was bad, not speaking out until after the fact. Possibly putting our health At risk for not telling us up front about the damages to it. I want to speak to the owner of the company about this!

We have used this company for several years to maintain our fireplace cleanliness and safety. The…read morecontractor/specialist is always courteous, professional and thorough. He leaves the area better than he found it. I love the fact that I have complete confidence in the safety of our fireplace and there will be no surprises. Thank you Gas Specialty!

I made an appointment more than 6 weeks ago. My appointment was scheduled between the times of…read more12:00 p.m. and 1:00 p.m. The receptionist called me at 11:43 indicating that the technician was already at my home. I arrived at my home at exactly 12:00 p.m. as scheduled and the technician had already left. I wasted 6 weeks of my time. Poor customer service. They lost a good customer.

Brian and his team are the best!!! I researched getting a non-vented fireplace, getting rid of the…read morevented system we had. Brian confirmed what I learned and immediately won my confidence. To date, my wife and I would be willing to do a commercial with praises for the work completed, the excellent customer service and the enjoyment of our new fireplace!!!

I called this company for a diagnostic repair because my gas fireplace was not working. From the…read morestart, I pointed out that I suspected the pilot light assembly was the issue, since it is a common failure point. Two technicians came out and told me the entire fireplace needed to be replaced due to rust, quoting approximately $4,000. As an engineer who works on ships, I am very familiar with the difference between cosmetic rust and structural failure. The rust present was clearly superficial and did not justify replacing the entire unit. I decided to get a second opinion from another company, and they confirmed the problem was the pilot light assembly. They repaired and cleaned the fireplace for under $600, and the unit now works perfectly. I highly recommend getting a second opinion before agreeing to major replacements, as this diagnosis could have resulted in thousands of dollars in unnecessary costs.

A couple months ago Climatemakers installed a new furnace and AC system at our home in Virginia…read moreBeach. From the first phone call, getting the estimate and total installation this company is top notch. These guys are really thorough, they're smart, educated, and know what they are doing. Their customer service is A+. After the installation was complete they came back a couple of weeks later to check that everything was operating properly. They answer the phone, you always deal with real people. They will come out and fix ANYTHING that is wrong NO CHARGE for the first year!

I've had issues with my HVAC and heat pump system, and ClimateMakers has always made sure to make…read moreit out in a hurry. I would highly recommend as they also have great pricing for their services.

This was the second HVAC installation at our home in less than three weeks…read more So dissatisfied were we with the first company, that we had the system pulled back out and we went almost a week without a system. Air Specialty Heating and Air, installed another system, yesterday. From the get go things were done in a more professional manner. Rather than jumping to and only offering the most expensive solution($16,000) --which clearly wasn't working-- our Sales Solution and Information Advisor T. Mulè addressed our issues and offered us three possible solutions. Upon further discussion and suggestions, we scaled back and went with the tried and true, 2-stage RUUD solution, an upgrade from our original system(Goodman). With the first new system(the one we had removed), a variable stage 3t York system, our upstairs became almost uninhabitable, with the temperature never coming down to the set point (73), and humidity above 50%. The system struggled to reach 73 degrees! (Our old downstairs system holds easily at 72 degrees and 36% humidity, and old upstairs was matching those numbers until it finally died...) Adding that the York ran continuously and while whisper quiet outside, ran like a jet engine overhead inside the home where, I really didn't want to hear it! It never stopped, it rarely hit 73 degrees and the humidity was always higher than comfort level. The first day of install, it took 8-hours to cool from 88 degrees inside down to 78 degrees, with humidity in the mid-50s to mid-60s! This new RUUD almost immediately hit the set point of 73 and the humidity dropped to 43%! (Less than 4-hours) And the installation process itself was far more professionally done. Upon going into the attic after the three installers left, I was amazed to find just how neatly the job had been completed.. The previous installers left a real mess behind. Loose screws on the floor holes in the sheathing, the overflow wasn't even over the pan. The three installers (Matt's team) with "Air Specialty," left the attic in beautiful condition. All of the mess was cleaned up. Everything was tied and in place. Access to the system is easy to reach. Moreover, they even left the manual in a hanging folder within reach of the system. Honestly, there was a night and day difference in the install process and the system solution match for the home. I would, without reservation, recommend Air Specialty Heating and Air for any HVAC needs!

We had a brand new HVAC system put in less than a year ago by Air Specialty. We added the Monthly…read moreservice charge that would cover any emergency calls due to the system not working. Our system stopped working on Christmas Eve. We called the 2 emergency numbers to have them come out. WE ARE STILL WAITING FOR A CALL BACK. Luckily we have a friend in the HVAC business and he was able to come over on a short notice to help. We have cancelled the monthly payment and will never use Air Specialty again. We are very disappointed, especially since the system was very expensive and not even a year old.

Great experience. Very good price. Quick. Switched from a broken hot water heater to a tankless…read morewater heater.

Needed a new HVAC system to comply with an inspection report for a closing on a house. They got it…read moredone within time, no problems and sent pics. Very satisfied. They were about 1 to 2000 less expensive as other hvac pros I got estimates from.

They're good about sticking to the window of when they will come to your house. The tech was…read moreprofessional with his introduction and his explanation of what the issue was with the plumbing. He gave me plenty of options to choose from to fix the issues I have. Once he started to work, it was done in 35 minutes. Overall, very pleased with the experience the Tech gave me. I will say the only issue I had was the explanation of them cutting into my wall, but no one to fix it. I do understand they are plumbers and they don't have the expertise. I would've probably fixed the bigger problem, but now I have to shop around to have someone that can take care of that.

I had a small service request in regards to my thermostat and a technician came out the same day…read more He was prompt, courteous, and professional. He provided awesome service! Thank you very much and I appreciate all that you do. :)