We had All Pro in to see if our gas fireplace was working. They came in, gave it a good cleaning…read moreand got it running. Charged less than the quote and gave us some great advice for a replacement, which we will definitely get from them.

Very knowledgeable, reliable and customer oriented. Product…read moredelivered and installed as promised and they are very responsive to inquiries with answers provided in a timely fashion. I highly recommend!!

We have used this company for several years to maintain our fireplace cleanliness and safety. The…read morecontractor/specialist is always courteous, professional and thorough. He leaves the area better than he found it. I love the fact that I have complete confidence in the safety of our fireplace and there will be no surprises. Thank you Gas Specialty!

I made an appointment more than 6 weeks ago. My appointment was scheduled between the times of…read more12:00 p.m. and 1:00 p.m. The receptionist called me at 11:43 indicating that the technician was already at my home. I arrived at my home at exactly 12:00 p.m. as scheduled and the technician had already left. I wasted 6 weeks of my time. Poor customer service. They lost a good customer.

Damon arrived within his window and called prior to his arrival. I appreciated that not just did he…read morecomplete the inspection, he reviewed how the fireplace worked and how to ensure its best use. I appreciated his honestly on when things may need to be replaced. Damon was quick, knowledgeable, efficient in his work, and left my home clean. Their pricing is in line with others (and cheaper than the big guys). They quoted me for inspection and cleaning but let me know I would only be charged for the inspection if it turned out to not need cleaning. I highly recommend their service.

Our service representative was Damon, came on time and was very professional, knowledgeable explain…read morethe process, findings and recommendations. He kept asking if I had any questions, I was clear on the process and received photos with all information covered during the visit. I will definitely recommend them. Excellent service at a reasonable price. Don't forget to smile

DO NOT TRUST THIS COMPANY!!!! They double charged my credit card and have not responded to…read morevoicemails to refund the extra charge. I disputed it with my credit card and they told my credit card it was a legit charge despite having a bill with one charge and a receipt of payment. Super shady company!!!

Would not recommend these amatures. No show for 2 appts. Office called 5 minutes before scheduled…read moreappt window expired - both times. Lame excuses both times. DO NOT USE TESE GUYS.

Ocean Roofing replaced a skylight on my 3 story townhouse. They did an amazing job. Communication…read morewas top notch, the work was done fast, the workers were great, and the price was fair. Overall great experience and highly recommend!

Sid and his crew were excellent. They were fast, efficient and did a great job of protecting the…read moresurrounding area as well as with cleanup. I did not have to spend time negotiating a price because their price was fair upfront. Sid went above and beyond customer service to replace an item in my yard. I was the third house on my street to use their service, and I highly recommend Ocean Roofing to anyone needing a new roof!

So far so good! I…read moreshopped around and had 5 companies come to my home and give me estimates. I needed two new HVAC units and I knew it wasn't going to be cheap. You'd think that having to blow (no pun intended) that much money these companies would be falling all over each other to get my business? Am I right or am I crazy? Anyhoo out of the 5, only two actually called me with estimates and explained the process...only two. Oh Hampton Roads c'mon you're better that that! Now remember, they all went to my home to see what needed to be done, but only 2 called me back with information. Anyway company #2 gave me a written estimate, and when I called with follow up questions they were less than helpful. Enter company #1 White Goods Services. Rusty (yep) called me and emailed me a lot of information, and even sweetened the pot a bit for me since I was on a tight time schedule. He was patient (I am stationed overseas and was flying home to oversee the install) with all my internet phone calls with more than likely dumb questions. But he wanted my business and explained it all in great detail to me. Even though at points during his phone calls my eyes did glaze over a bit, I mean explaining HVAC systems isn't exactly riveting like watching an Avengers movie...but I digress. Once at the home he came out with his crew (who by the way were the utmost professionals, going out of their way to make sure everything was perfect) and began the install. It took two days as this was a rather big job. Once it was done the house was cool, (pun intended) and all the new equipment was given a thorough inspection along with follow up visits to come. They taught us how to use the state of the art panels and climate controls, and bonus hey I can set the ac to freezing though an app on my cell phone just to mess with my tenants heads now..lol! They might think the house is haunted...But I wont. Out of all the companies Rusty and his team were not the least expensive, but they offered more bang for the buck in terms of service agreements and warranties. I have to say after dealing with this company I will always recommend them to anyone looking for honest HVAC repair or install. It was a quick turnaround and every bit of it went according to a plan Rusty laid out for me. No surprises, no added costs, I got exactly what I paid for. Really hope this reviews puts others on the right path to finding an honest HVAC company. I also hoping Rusty names his next horse after me, either way I am glad I called White Goods Services.

Came out immediately to help us fix our oil boiler system (fuels our heat and hot water - went out…read morein January). Russ was extremely helpful, was confident that he could get our system up and running (without a total replacement - $15-18k estimates from two other companies). He returned three days in a row to diagnose and ultimately fixed the furnace at a fraction of the cost of a new one. He was kind and attentive. WGS has a client for life.

He new want I wanted even though I did a very poor Job articulating it. Heath was very knowledgeableread more

Ray Johnson carries the highest quality products as we can attest to after using our gas-driven…read morefireplace logs since 1987! The fireplace looks as great today as the day it was installed. Ray also provides exceptional customer service, and in my opinion, he is the most knowledgeable & trustworthy person in Hampton Roads for gas-driven products. You can call Ray Johnson with confidence, and we are lucky to have had him serving Hampton Roads for so many decades. Mark Broughton

We booked a chimney inspection/cleaning deal with Air of America (AOA Service Group Inc.). The…read moretechnician's "inspection" consisted strictly of shining a smartphone flashlight into the firebox and looking up at the top of the chimney from the yard. He never climbed a ladder, accessed the roof, used a flue camera, or cleaned the chimney. Despite never actually inspecting the top of the chimney, he immediately claimed we had structural damage and quoted, with misspellings, $1,299 for a "Spark arstor riper" (Spark Arrestor Repair) and "Chase cover riper." (Chase Cover Repair) He claimed the soot discoloration visible from the ground meant it was failing, and then offered us the typical sales fake "neighbor referral discount" for $700, explicitly telling us NOT to mention the deal to his manager, if we agreed on the spot. It would also include the inspection/cleaning which was what the original call was about using one of their deals. He mentioned usually a full replacement would be $10K. We said no and only paid an inspection fee. After he left, I flew a drone up to check the chimney myself. The spark arrestor mesh is completely intact and fine, and the chase cover only has minor surface rust with zero structural damage. Quoting $1,299 in top-structure repairs on parts he never inspected, using only a phone light inside, and stacking arbitrary discounts to pressure us into signing on the spot is predatory. Avoid this company.

Nick and Jonathan were unbelievable Awesome! The best of the best ...So professional. . So kind…read more... They did one Awesome job! definitely a repeat customer !