We have used this company for several years to maintain our fireplace cleanliness and safety. The…read morecontractor/specialist is always courteous, professional and thorough. He leaves the area better than he found it. I love the fact that I have complete confidence in the safety of our fireplace and there will be no surprises. Thank you Gas Specialty!

I made an appointment more than 6 weeks ago. My appointment was scheduled between the times of…read more12:00 p.m. and 1:00 p.m. The receptionist called me at 11:43 indicating that the technician was already at my home. I arrived at my home at exactly 12:00 p.m. as scheduled and the technician had already left. I wasted 6 weeks of my time. Poor customer service. They lost a good customer.

Working with these guys was so refreshing! They were honest, not trying to encourage us to do work…read morethat wasn't needed. They cleaned our fireplace meticulously and the repair on the crown and brickwork was flawless. Even took time to show us how to turn on the gas and get the fire going! We would give them 10 stars if it was an option. Thank you Wickline family!! J&N Bean

AH Wickline has been cleaning and servicing our wood stove annually for many years. They are…read moreon-time, friendly, informative and real experts.

I used Chimney Checkers today for my gas fireplace. The pilot light would not stay on. I called…read moreyesterday and they were here today. Joe & Vince are really good at what they do. They got it up and running quickly. Turns out there was corrosion built up. I also use them annually for my dryer vent clean out. They are a great team, always work clean and are very friendly and trustworthy. They are repair guys, not salespeople. They will work hard to fix the issue instead of trying to sell a replacement like other fireplace companies in the area do. Their pricing is reasonable. I will absolutely use them again for annual dryer clean outs and if there are any other issues with the fireplace. Chimney Checkers 757.689.3161 http://www.chimneycheckers.com

We had them come out to clean/inspect a fireplace that is in our condo we just purchased. They…read morewere on time, thorough, and cleaned up everything. Although they had bad news for us (we expected it though), they had advice on how we could fix the issues. Great customer service, polite and most importantly HONEST! I absolutely recommend Chimney Checkers and will use them in the future to fix what we found. Thank you

DO NOT TRUST THIS COMPANY!!!! They double charged my credit card and have not responded to…read morevoicemails to refund the extra charge. I disputed it with my credit card and they told my credit card it was a legit charge despite having a bill with one charge and a receipt of payment. Super shady company!!!

Would not recommend these amatures. No show for 2 appts. Office called 5 minutes before scheduled…read moreappt window expired - both times. Lame excuses both times. DO NOT USE TESE GUYS.

Damon arrived within his window and called prior to his arrival. I appreciated that not just did he…read morecomplete the inspection, he reviewed how the fireplace worked and how to ensure its best use. I appreciated his honestly on when things may need to be replaced. Damon was quick, knowledgeable, efficient in his work, and left my home clean. Their pricing is in line with others (and cheaper than the big guys). They quoted me for inspection and cleaning but let me know I would only be charged for the inspection if it turned out to not need cleaning. I highly recommend their service.

Our service representative was Damon, came on time and was very professional, knowledgeable explain…read morethe process, findings and recommendations. He kept asking if I had any questions, I was clear on the process and received photos with all information covered during the visit. I will definitely recommend them. Excellent service at a reasonable price. Don't forget to smile

We booked a chimney inspection/cleaning deal with Air of America (AOA Service Group Inc.). The…read moretechnician's "inspection" consisted strictly of shining a smartphone flashlight into the firebox and looking up at the top of the chimney from the yard. He never climbed a ladder, accessed the roof, used a flue camera, or cleaned the chimney. Despite never actually inspecting the top of the chimney, he immediately claimed we had structural damage and quoted, with misspellings, $1,299 for a "Spark arstor riper" (Spark Arrestor Repair) and "Chase cover riper." (Chase Cover Repair) He claimed the soot discoloration visible from the ground meant it was failing, and then offered us the typical sales fake "neighbor referral discount" for $700, explicitly telling us NOT to mention the deal to his manager, if we agreed on the spot. It would also include the inspection/cleaning which was what the original call was about using one of their deals. He mentioned usually a full replacement would be $10K. We said no and only paid an inspection fee. After he left, I flew a drone up to check the chimney myself. The spark arrestor mesh is completely intact and fine, and the chase cover only has minor surface rust with zero structural damage. Quoting $1,299 in top-structure repairs on parts he never inspected, using only a phone light inside, and stacking arbitrary discounts to pressure us into signing on the spot is predatory. Avoid this company.

Nick and Jonathan were unbelievable Awesome! The best of the best ...So professional. . So kind…read more... They did one Awesome job! definitely a repeat customer !

If I could have given them 0 stars, I would have. we had a contract with them signed April 6 that…read morethey didn't honor. Three and half months later, July 20,2026, one tech came out and put the Chimney cap up in 5 minutes w/o letting us know he was even there. No damper at top or removal of old damper. Was surprised when he told me that he wasn't even going to do the damper And That we had agreed on a new contract. I responded we had not agreed or signed another contract. Jonathan, the tech, told me to talk to Jacob. I talked to Jacob and he raised his voice talking about the new contract and then he hung up. All we got was an approximately $1,000 Chimney cap and wasted time. Communication was a huge problem. Not worth it. People need to do better and be more honest

5-Star Review -- Aaron Chimney Services…read more Aaron Chimney Services did an outstanding job repairing my gas fireplace. From start to finish, the experience was smooth, professional, and efficient. The technician arrived on time, quickly diagnosed the issue, and explained everything in clear, straightforward terms. They handled the repair with real expertise, cleaned the components thoroughly, and made sure the fireplace was operating safely before leaving. If you need fireplace or chimney service, Aaron Chimney Services is a company you can trust. Highly recommended at a great price.

So far so good! I…read moreshopped around and had 5 companies come to my home and give me estimates. I needed two new HVAC units and I knew it wasn't going to be cheap. You'd think that having to blow (no pun intended) that much money these companies would be falling all over each other to get my business? Am I right or am I crazy? Anyhoo out of the 5, only two actually called me with estimates and explained the process...only two. Oh Hampton Roads c'mon you're better that that! Now remember, they all went to my home to see what needed to be done, but only 2 called me back with information. Anyway company #2 gave me a written estimate, and when I called with follow up questions they were less than helpful. Enter company #1 White Goods Services. Rusty (yep) called me and emailed me a lot of information, and even sweetened the pot a bit for me since I was on a tight time schedule. He was patient (I am stationed overseas and was flying home to oversee the install) with all my internet phone calls with more than likely dumb questions. But he wanted my business and explained it all in great detail to me. Even though at points during his phone calls my eyes did glaze over a bit, I mean explaining HVAC systems isn't exactly riveting like watching an Avengers movie...but I digress. Once at the home he came out with his crew (who by the way were the utmost professionals, going out of their way to make sure everything was perfect) and began the install. It took two days as this was a rather big job. Once it was done the house was cool, (pun intended) and all the new equipment was given a thorough inspection along with follow up visits to come. They taught us how to use the state of the art panels and climate controls, and bonus hey I can set the ac to freezing though an app on my cell phone just to mess with my tenants heads now..lol! They might think the house is haunted...But I wont. Out of all the companies Rusty and his team were not the least expensive, but they offered more bang for the buck in terms of service agreements and warranties. I have to say after dealing with this company I will always recommend them to anyone looking for honest HVAC repair or install. It was a quick turnaround and every bit of it went according to a plan Rusty laid out for me. No surprises, no added costs, I got exactly what I paid for. Really hope this reviews puts others on the right path to finding an honest HVAC company. I also hoping Rusty names his next horse after me, either way I am glad I called White Goods Services.

Rusty of White Goods service installed our Bousch Heating system 5 years ago. Immediately we…read morenoticed the different in the total warmth of our 100 year old home. And immediately we noticed the lower gas bills. As others express their frustration of higher heating bills, especially in the months of Dec thru February, our heating bill is half of our neighbors with the same size house. Rusty and crew, especially Anthony, are always courteous and efficient. They answer all of our questions and make sure we understand the workings of our system. We highly recommend their services.