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    Finck Masonry

    5.0 (2 reviews)
    Closed • 6:00 am - 6:00 pm

    Services - Finck Masonry

    Fireplace cleaning

    Finck Masonry Photos

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    Tidewater Log Doc

    Tidewater Log Doc

    (7 reviews)

    They got our fire place working again! They did a full clean and service on our unit and replaced a…read moreremote/ box. Very happy. Good value and good scheduling. I recommend contacting them via their online form and waiting for the call you back to schedule. They book up fast as they have a busy time during the cold months but overall awesome and good customer service. They even took the time to explain how our fireplace works. Thank you log docs!

    I did call online for interested appt. I left cell # and home. They called back on 28th which was…read moregreat. On home, I said better to call cell, but ok. I said after 1 p.m. for appts. cause of work. They set for Monday 2/2/26 for 1-3. NP. I confirmed appt. on Sunday @ 9 a.m. for Mon. 1 p.m. on. NP. I was rushing directly from work, got home @ 1210. Carlos was at door. I said can I help you, did not see work truck/van. He said from log Doctor. I said to him my appt. was 1-3. He said he got done early with another job. I said I had to get my dogs straight,and out, etc, I was planned for 1-3. I said sorry, I would let you in but have to get dogs in order first. He said you want me to wait. I said up to him. He said he would be back. I said sorry again, he said okay. About 5 mins. later a girl called to confirm appt. for 1 p.m. I was trying to tell her he was literally just here. She said owner told her to call, it seemed strange. I waited. About 145 or so owner called, he said we would not be a good fit, I was like what, why. I told him I could not let Carlos in at 1210. He said based upon communication he did not want to continue business. I said why, I just did not know they were coming early. He blamed all this on me. I was so upset About this. He said you can find someone else. They were reccommended by friend, coworker. Rick Sherman was rude to me and would not listen, he made me cry I was so upset. They made a mistake and turned it around on me, and did this for no real reason. Their main complaints on business is communications and scheduling. I see that now. It was just wrong. V. ClairAguilar​​

    Gas Fireplace Repair

    Gas Fireplace Repair

    (1 review)

    I bought my gas fireplace from this company about three years ago. Since then the gas logs have…read morebeen Serviced annually, per the manufacturers, and G.F.R's recommendation for maintenance. I have to be honest, at first i thought that sounded made up, but I talked to the manufacture and it really should be serviced that frequently. Now I'm known for being the type of person that stands over people and ask "hey you need more light?" now I'm really asking that so I can actually see better, because I'm nosey, lol... Anyway's I ask him and he quickly and softly but with a deep voice says "no, I'm fine; thank you anyways..." i just blurt out UH-HUH and he looked back at me with the funniest facial expression and just held it there for about 20 second, Longest 20 seconds of my life haha. all of a sudden i felt an immense amount of laughter about to erupt... it did., I swear i almost died laughing. So was the technician. Before he left i asked him what possessed him to do that and he said "probably my meds wearing off" and we both almost died laughing again. it was a riot. He always was funny but this time he just really made me laugh hysterically. i can't wait for next year!

    From the owner: We are dedicated to providing the best quality gas fireplace repair and services. To the point…read morewhere we are downright tenacious. We never say never, and we never leave a unit taken apart. You may wonder why we have a 5 hour window. It's because our gas fireplace repair technicians don't really ever know how labor intensive a gas log fireplace insert can be. No two appointments are alike. So with that in mind we say a 5 hour window and a phone call roughly an hour before the technician heads your way, is quite useful in freeing up your day instead of sitting around waiting for someone to show up.

    Finck Masonry - masonry_concrete - Updated October 2026

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