Exceptional customer service from the team at AirCo. Following a detailed home inspection, I was…read morefaced with multiple concerns across electrical, plumbing, and HVAC systems. From my initial interaction with the office representatives (Taylor, Dave Sr., and Dave Jr.) to the technicians who came out to my home (Nick, Jackie, and John Paul), the level of professionalism and care was outstanding. The team provided an in-depth assessment and diagnostic of all identified issues. Just as importantly, they took the time to clearly explain areas that were not a concern and documented a thorough review outlining why those aspects of the home were in good condition, information that will be extremely valuable for future home inspections or potential buyers. Each team member was knowledgeable, responsive, and thorough in addressing my concerns, making what could have been a stressful situation feel manageable and well-handled. When people speak of organizations that deliver top-tier service, this is exactly the kind of company they mean. AirCo has earned my trust and will be my first call for any future needs.

We did not purchase an entire new AC system/compressor/furnace with Jon Paul M. for the following…read morereasons: 1. He charged $675 to fill coolant and run a leakage test when he knew there was a 90% chance beforehand my evaporator coil was leaking and it would not be worth replacing the evaporator coil for $4500. He only offered a $675 credit towards a new system after I complained. 2. When I texted him a question about the new system quotes last year, he ghosted. Yet he emailed me four days later asking if I was ready to purchase a $17k system. Four days to decide on a $17k system without answering questions or receive other bids is not enough time. He cares more about making the commission than answering questions. 3. Jon Paul kept pushing the top of the line variable Daikin for $17k. Yet Shields AC & Heating in Lockhart said the DH7VSA compressor has a lot of firmware and software bugs communicating with the thermostat. Shields said it's not worth all the rebates and incentives. 4. Airco only offers a three year labor warranty through Airco. Yet they do not tell you that Daikin and Goodman offer an extended ten year labor warranty through Asure for $850. Daikin owns Goodman. 5. Jon Paul's quote did not include new return and supply plenum, unless he didn't specify. He only mentioned spraying the existing supply plenum with mold killer. 6. Jon Paul did not suggest moving the entire system 3 - 4 feet in the attic to reduce static pressure. Three other companies suggested moving the entire system. 7. When I asked Jon Paul what the difference was between the $17k variable Daikin and $15k variable Daikin, his response was, "More features and stuff." I need someone more articulate. 8. Jon Paul did not run a Manual J test. Ultimately, we ended up paying $12.1k with Jurnee Mechanical for a variable Goodman GXV6S condenser which included new return and supply plenum, moving the entire system 3 - 4 feet in the attic, 10 year extended labor warranty through Trinity, free maintenance for two years, and Reme Halo UV light.

Kyle was fast to respond to our water heater call. This was discovered at 7 in the evening. We were…read moreable to stop the water ourselves, but he was over the next morning and had a new water heater in place before lunchtime. Reasonable price, friendly service and quick resolution are reading why I would call this company again.

After hours service request. Showed up quickly and went above and beyond. Highly recommend.read more

Excellent, no nonsense and confident service. Several things to note. His price, at $110 is…read moreexcellent. His prices for parts were a bit on the high side, so my bill was slightly higher than anticipated because we needed lots of, yes... parts. However, he came the next morning at 8:00 a.m. Is very professional, and courteous and I felt comfortable with him. He also did an excellent job and left the space clean. I'll pay extra for that. And next time, maybe I won't need parts, ha! Truly--highly recommend.

Honestly the work is good...as it should be from a master plumber…read more The issue I have is the issue I've had with literally every plumber ever. They've got you over a barrel when they come out and start throwing parts. This was an install of a drop in kitchen sink and faucet. He told me his hourly rate was 135 bucks. I was expecting to spend about 400 maybe 500. The final bill was 850. I feel I was overcharged on both the parts and labor. He charged me starting 45 min before he got there but still included a "truck charge." The removal and replace of the sink took 2 hours. To me the "clock" starts on the labor at the agreed upon arrival time. When I'm getting charged 439(!) bucks for parts on top of the sink and faucet itself, that extra charge for labor is quite unwelcome. I mean the sink and faucet itself that were "nice" were like 500 bucks. So almost that again just in parts. ‍ His answer in general as I look at these reviews is that he buys his parts from a plumber supply not Home Depot etc. I would have to research each individual part to see if its price point is "fair". A perusal of solid brass fittings and pvc p traps on the Lowe's site shows the price I paid was about doubled. He acted quite insulted that I wouldn't know just how much better his parts were and implied they were all but unavailable at big box stores. literally doubling what I expected to pay was quite a shock to say the least. It is what it is. If I was able to do it myself, I would've. Live and learn Learn a trade kids lol

Great experience, definitely will use going forward. Thank you! Very professional and knowledgable.read more

Overpriced but job well done. $2100 for - Corrected water heater venting, replaced garbage…read moredisposal, fixed 2 shower dividers, fixed toilet hammer issue, fixed minor sink leak, and ensured prior leak fix was truly fixed.

From the initial call to having Jose and his partner come out and take care of my plumbing issue,…read morethe service was excellent and timely. They were professional, responsive, and did great work. We have a new go-to plumber now. Highly recommend!

Juan came at a few hours' notice to change out my shower cartridge. Charged quite high $400 for the…read moreservice, but I believe it was fair value since the service was prompt and quick. Very professional service but if I had time to shop around, I may not have settled for this pricey offer. Unfortunately I was up against a deadline and didn't have another vendor available.

Fantastic, prompt, professional, knowledgeable and courteous. I highly recommend them.read more

Wow! Thank goodness for Urgent Care Plumbing. We had a clog in our kitchen sink (no one tells you…read morehow much you take having kitchen sink for granted, by the way) and I requested bids from several companies on Yelp. Urgent Care was far more reasonable than any other plumber...it was easy to schedule an appointment via yelp and it's no wonder they have such positive reviews! Anyway, when they arrived they were quick, honest and thorough. We are so grateful to have found Urgent Care Plumbing and will be using them going forward. Thank you for your professionalism, honesty, and great work.

After researching several providers in Austin I chose Johnny Pipes Plumbing to replace and upgrade…read morean aging water heater. During the lead up process John was very accessible and answered all my questions and provided everything I needed including electrical upgrades engineered by his colleague Justin. The process was done in an hour including the removal of the old heater and the price was extremely good and well worth the investment at an excellent value I absolutely recommend Johnny Pipes Plumbing for all your plumbing repairs and projects.

He initially gave me the okay to install my water softener on Thursday. One hour before he was to…read morecome he canceled the install due to fact he didn't know anything about it. (I have proof that he okayed it) He then said he would give me two other choices; Monday or Tuesday. I selected Monday for the install. He okayed it. Well, this morning he canceled the install due the fact I am out of his service area. It took him one week to disclose this. I feel helpless about this whole issue. I am hoping nobody uses this guy because of his carelessness. I now need to find someone else.

I'm glad to still have Metal Rooster Plumbing in my area…read more Pyae's been more than happy to advise me through text about sink, garbage disposal, and water softener issues that I've been thankfully able to handle on my own when money is a little tight. This week, I had to replace my second water heater and didn't hesitate to give Pyae a call. He came out straight away and took care of everything in no time and for a fair price, as usual! Don't risk getting fleeced by the big plumbing companies, call Metal Rooster Plumbing instead!

Quick response with great service! Happy customer and I…read morewill call for service again!