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    Old Pueblo Harley-Davidson

    3.6 (34 reviews)
    Open 9:00 am - 6:00 pm

    Services - Old Pueblo Harley-Davidson

    Motorcycle repair

    Old Pueblo Harley-Davidson Photos

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    My dream machine

    Yet another great experience at this place this time with mechanics. They were fast and took care of what was needed immediately. Gotta say this place handles customers like family. Great job

    Elizabeth M.

    Old Pueblo H-D gets five stars from me because they kept me in the loop, and went above and beyond to get the bike I wanted at their shop. Terry, my sales advisor, was very helpful maintaining a great conversation~ without being pushy or making those annoying phone calls that so many other dealerships do that end up feeling somewhat over the top. He made sure to always check in and confirm points of interest, which I really appreciated. He also stood by and took some great pics for me. After I rang the bell, Chris came out to congratulate and thank me as well. Reg was my finance manager and I wanted to make sure to say thanks to him here too. Reg made it a very quick and simple process, summarizing things for me. Terry, has continued to be as helpful as he was from day one, even after he closed the sale. I will say, even riding away from Old Pueblo on my new ride felt even better than when I first walked in! All I can do, is recommend 10/10.

    Glenn T.

    Not impressed. Drove up parked my Zepher Blue Road King Special in front. Several men walked by and not even so much as a hello. Can I help you. The only person who greeted me was the lady at the sales counter. I left. Harley ownership is all about friendship. Not here. I'll go visit the other dealership and see wat they're all about.

    Dealership Front
    Phil V.

    Dropped in to pick up a part needed. I had earlier called in to see if they had the part and Justin in parts was very helpful. He went and grabbed the item and ensured it was the correct part and color wanted before I drove there to pick it up. Justin was helpful from the phone call to actually getting the item when we got there. When we first walked in I immediate noticed how clean the store was and how fancy it looked. I've been to a lot of Harley Dealerships and even sold them for awhile; this one was clean, very well put together and an pen floor plan. The staff from the Parts section to the cashier (Andrea "Andy") was helpful in all or questions. Andy was very nice and joked around with me and my friend while checking out. The store itself is relatively small compared to other dealerships. There are two dealerships in Tucson, so the smaller setting may be better for a first time buyer. I have had my own motorcycle serviced at this store about a year and a half ago, and I remember them being friendly and willing to share knowledge about my motorcycle.

    I first experienced the positive and welcoming energies of this business when I visited for the first time 2021 Thanksgiving weekend. Terry spoke directly to me about what my thought, interests and experience riding is. What do I want to do on my bike and all of the questions that would best allow him to help me get the perfect bike for me! I did not want to make an impulse buy, needed to take my riding course (again) after @ hiatus from riding and he never pressured me any of the times I came in. I found my hearts desire 6/23/22. The entire team here is amazing! Dove also got me connected with the women's night that was coming up as well as helping me pick out some stylish Harley gear. I will be back, often!

    Chuck M.

    I'm like a kid in a candy store on his way to Disneyland when I shop at Harley Davidson! I was only here to window shop and ended spending over $30,000 by the time I walked out (in my mind!) I didn't really buy anything but priced out a new motorcycle, prepaid service, extended warranty, boots, jackets, helmets, and on and on and, well you get the idea! Oh and I can't forget a great set of pipes. This store is clean, pristine and well laid out, shiny chrome displayed in all the right places! The store is a lot smaller than the main store that's out on I 10, but I really enjoy this smaller atmosphere. The staff have more time to interact with you and answer questions and its easier to get around the store without as many customers in the aisles. I met with a longtime friend Danny, the parts manager, while I was there. I've known him since 2003, great man with a lot of insight on the latest motorcycles, trends, and parts. I spoke to several salesman while I was there but there were no high pressured tactics to try and get me to buy something before I walked out the door, I'm a prior Harley Davidson owner so they know I'm most likely pretty serious. Positives about this store, great staff, great location, great product! Negatives - I cant afford more than one motorcycle!

    2021 Sport Glide

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    Ask the Community - Old Pueblo Harley-Davidson

    Review Highlights - Old Pueblo Harley-Davidson

    Once Terry got us with GT Hurley the financing was just as smooth, easy, and again not high pressure at all.

    Mentioned in 4 reviews

    Read more highlights

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    Serrano’s Motorsports - Carlos Serrano bad bissness man. Beware

    Serrano’s Motorsports

    (6 reviews)

    Carlos is very knowledgeable and helpful. I would not take my bike(s) to any other shops- I work on…read moremy own stuff, but when I need an expert, Carlos is the man!

    Upon meeting Carlos I was very pleased he seemed like a very calm well mannered man at the end of…read moreour transaction after he rebuilt my Banshee engine he ended up fluffing the bill on his side even though I gave him a huge tip he is not an honest man he is not a good businessman he might be a good mechanic but he does not do people right and I just talked to somebody today and said this is the way Carlos always rolls it's all about Carlos he rips off everybody he can and puts as much money in his pocket as he can and acts like he's always broke and if you want to buy something off him he wants to sell it to you for way more money than it's worth unfortunately him stealing from me by fluffy my bill and doing whatever he did that was dishonest makes for a bad business I can't return there anymore and do any business so I've moved on unfortunately he took me for a decent amount of money but I hope he just did a good job on my engine. It was nice to meet him but I'd rather him just be a good businessman and a good mechanic instead of being a crook and finding out he's took people's money over and over again and screwed people around I don't know how he sleeps with himself at night but whatever he seemed to be very nice to me and my wife but never gave us a quote or a price until it was almost finished and then everything was inflated and after I got my bill found out that he double-billed me for a bunch of things and that was super honest with him and super communicative I guess he just doesn't care for taking care of people like he thinks he's doing he's taking advantage of people and feeling his pocket I won't be returning so just enjoy the parts that you have of mine Carlos and the money that I gave you for that really nice tip and all the stuff that you double build me the extra money I guess you need it more than I do. You're in my prayers buddy God bless you sorry for the bad review but unfortunately you did not take care of me.

    Old Pueblo Harley-Davidson - motorcyclinggear - Updated May 2026

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