Super supportive and low pressure staff. They love what they do! Will be a repeat customer for sure. Very knowledgeable and friendly.

Bought a new Sherco 250. Super smooth and easy deal. Ann and Blake were a pleasure to work with!

I was travelling from Santa Fe, NM to Tucson (on my way back to California) and I had a problem with a stretched chain on my Kawasaki Versys 1000. I was recommended to use On Any Moto at a motorcycle place in Santa Fe (Marc at OCD Cycles and Auto Repair - ocdcustomcycles.com). I arrived in Tucson just before the 4th of July weekend and I was desperate to take care of the chain. On Any Moto did have a chain (but not the sprockets) and I went ahead and had them replace the chain. The staff not only took on the task immediately without any prior appointment on my part but also inspected the bike thoroughly and found a fused low-beam bulb, which they also replaced. I was very happy with the staff and the technician (Ian Pierce) who explained everything that he was doing. Sincere appreciation to the entire staff from a traveler on the road. read more

On Any Moto - Motorcycle Repair Near Me - Tucson, Arizona

I have had several great experiences at OAM! My first purchase was a new Benelli TNT135 for my son last August. I coordinated my purchase via email with James and Josiah and the process couldn't be any better. The price was the lowest I could find and the delivery was smooth, easy and the entire staff seemed to be just as excited about the purchase as we were. We were in and out in about 90 minutes including loading, and the bike has been fun and flawless. The second bike was a used BMW R1200RT. I have had the pleasure of having Josiah service previous bikes of mine over the past decade and he was very thorough in his assessment of the bike. They even went to the lengths of replacing the fork seals and doing an oil change before delivery. In summary, motorcycles are a fun luxury and a big part of my life. The OAM crew recognizes the value of the personal relationship that you need to own a motorcycle, and that's what will make me a repeat customer in the future. read more

On Any Moto - OAM showroom - Motorcycle Repair Near Me - Tucson, Arizona

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I bought a 2022 MV Agusta Brutale 1000 RS early March. It arrived from MonkeyMoto on March 9, 2023. The bike already had 500 miles as it was a demo model. I put about 300 miles on when the quickshifter (QS) stopped working and was giving a malfunction warning. Also the maintenance notification showed up on the HUD as well. Perfect time to take it in and have it looked at along with maintenance right? I took it to the shop for the QS and general maintenance. The next week I called and they said the oil filter cap was cracked and it would need to be replaced as the technician cannot safely further test the bike. They claim it was due to the bike being a model and "someone must have rode it hard" putting the blame on the dealer. Mistakes happen so I continued to wait. Two weeks pass and no part so at this point, it's becoming a bit ridiculous. I called MonkeyMoto who stated that OAM must have cracked the cap due to negligence. I call OAM back mentioning this and they finally admit fault. I spoke with OAM on March 29 and they again said it was easily cracked because it was a demo model... The bike has been in the shop longer than I have actually had the bike. At this point, I am not sure who is to fault because both parties are blaming each other and I am not well-versed in motorcycle technicality to sift through everything. As of April 3rd, the oil filter cap replacement part STILL HAS NOT arrived. The malfunctioning QS has not even been looked it. I am not even sure if the bike is being charged as the MobiStat is still hooked up... read more

1 star. Lucky to even get that. We have bought 4 Vespas from another dealer since our first visit to this place. Treated like we were homeless looking for a free bottle of water. I avoid this place like the plague. read more

Just called to schedule an appt to fix my Multistrada's failed fuel gauge sending sensor - common problem w/ this model - and was told they could not event schedule an appt to fix, too backlogged. Gee, bought the bike new from OAM. read more

When it comes to motorcycle service, trust plays a key role in the level of confidence shared between customer and provider. Trust is a critical part to relationships, and once lost, it can be nearly impossible to restore. I've trusted OAM since they originally opened under original management. And over time, things have shifted and changed as they so often do. Some changes were for good, others not so much. OAM has come through for me on both big and small jobs, and we've had some major wins together, but recently, all that customer history and loyalty was thrown into the meat grinder by the way I was treated and the manner in which I became the victim of inappropriately placed frustration by management. I won't go into the details of airing dirty customer laundry in this review, but suffice it to say, OAM is sincerely loosing customers by treating them poorly, by taking a defensive posture when questions are asked, and by being confrontational with a customer who objectively raised post-service safety concerns and offers them as honest feedback to the business leadership to HELP them. I honestly feel like they've been scarred by some bad customer experiences that have caused the business to respond poorly when someone questions aspects of services rendered. That doesn't make it okay, and that sort of reaction COSTS the business more than it realizes in the form of trust and customer confidence. My most recent experience cost a great deal of long standing trust. Sort of like when your faithful pet suddenly turns on you and bites your hand so bad that you can almost never trust them again. A safety oversight that I found on my bike could have been fatal for me. But their reaction was not remotely close to appreciating that any technician doing even a mediocre job, should have found what I found wrong. Trust is everything. And they did make things right for me. But whether or not the trust that was lost over the entirety of this situation will result in my future business remains vague at best. I sincerely hope that someone from OAM sees this and considers the merits of it's publication and takes them to heart. read more

I brought my ktm1290 super adventure in for a tire change on my way back from Mexico. Came in about an hour before closing, they were able to get me in and I thought all was good. About 10 mins after getting on the bike my rear tpms low pressure light comes on. I pull over and check, yup it's low, find a service station and add air. I add air 5 more times on my way to Phoenix. Take it to a shop in Phoenix and they find gouges all over the bead of the wheel that were not there before taking it to on any moto. I know because I have a no mar tire changer in my garage and installed the previous tire. So the shop in Phoenix are able to smooth out the damage from on any moto and get me on my way. I reached out to on any moto to see if they would cover the additional costs I had to incure and was told that they didn't damage anything, didn't seem to care about how serious a poorly installed and not checked tire is on a motorcycle. The service manager I believe his name was Josh was especially unprofessional and rude. He just kept saying they didn't do it, couldn't explain why the tire didn't leak before and was leaking like crazy now and had Zero care that his shop mounted a tire that went flat almost instantly. Avoid this place at all costs, they do dangerous and extremely unprofessional work. read more

On Any Moto - Damage done to wheel - Motorcycle Repair Near Me - Tucson, Arizona

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The service manager is an arrogant jerk with zero customer skills. Same for the parts guy. These people think they are God's gift to motorcyclists. Thankfully, the sales personnel have a modicum more interest in establishing rapport with customers. Unfortunately, they specialize in lies of omission. I won't go into the details of my experience with them, but let me say that Renaissance Motorcycles and its owner Steve were a joy to deal with, sincere and principled in its business practices. It is a huge disappointment to discover this company took over Steve's product lines. My Ducati is at a specialist Ducati shop in Phoenix. She ran like a champ on the ride from Tucson to get there. Quite a surprise since OAM personnel were telling me she was on the brink of falling apart. Based on their fear mongering, I should be dead and the bike burnt to a crisp on the side of I-10. I am gathering quotes for a new Ducati from other dealers. I won't be doing business with OAM. If you choose to do business with them, remember caveat emptor, let the buyer beware. read more

While I rarely review businesses, these guys meet the criteria for one exception. I've had them rebuild the ohlins suspension on my track bike (GSXR) and the ohlins suspension plus full workup and service on my KTM dirt bike. However, both pale in comparison to the service I received with my BMW R1200GS. While in for an 80k mile service, the Service Manager Josiah spotted a broken throttle cable and found the primary coils to be going out. Having planned a trip to Northern California that I could not change the dates of, OAM had the replacement parts expedited. Saturday arrived (departure date of the coming monday) and my parts had yet to show up. Surprisingly, the shipping company dropped the ball (SARCASM) and the parts were scheduled to arrive on Monday, a day that OAM is closed. Knowing the situation, Service Manager Josiah and Parts Manager Ken came in on Monday to both receive the parts, and repair my bike. Let me reiterate: THEY CAME IN ON A DAY OFF to repair my motorcycle. Not only that, one of them had attended the funeral of a a close family member that very morning. Words cannot express my love and gratitude for these guys. I'm 33 years old, have lived in various places around the country as well as Australia. I've been in and around the industry since I was a kid. And I have NEVER seen any motorcycle shop go this far above and beyond the norm to help their customers and friends. On Any Moto has made me a customer for life. More so, they treat their customers as family, something unheard of in 2020. If you have a need for service, parts, are shopping for a new bike, or just want to kill some time, you will be doing yourself a grave disservice if you don't make it a point to stop by. Thank you On Any Moto. You are a shining star amongst a darkened void. read more

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Sadly, after being customer from day 1 (literally, I was at the opening at their first location), I will not patronize OAM anymore. The team has changed, so has the customer service attitude. I remember the good old days when Michael was calling me by my first name and was always smiling to every customer. Now, it seems that I always bother the guys at the counter, even when I pay $650 for changing a seal that I have to buy by myself because they cannot figure out how to find it online. Look at the recent reviews they are mostly bad. During the last service of my motorcycle they screw up and gave it back to me not working anymore. Did they call me? No. Did they apologize? No. I am giving the new team a couple of years before they ruin the business and fold. I feel sad, I fell sorry, Tucson lost a good neighborhood motorcycle shop. Fortunately, there are others, and I will go where my patronage is appreciated. See you soon Evan. read more

So I called on Saturday and said, 'I'm heading out of town next week and I need the fuel injection on my 900ss dialed in. It seems like it's running lean.' I expected to make an appointment for the next week, but to my surprise he said 'bring it down! I won't get to it today but we should have it Tuesday or Wednesday. (Monday was a holiday.). So drop it off I did. Tuesday came and went. Wednesday came and went. So did Thursday. On Friday after lunch, I called, and I was brushed off the phone by someone who told me someone else would call me. "I don't know what's going on with your bike." Two more hours pass. Near the end of the business day I get a call. "We haven't looked at it yet. Probably be the middle of next week." "I'll be there in the morning to pick it up." "We open at 9." "I'll be there with bells on." When I went to collect it today, no apologies, no nothing. Just...bye. Now I have to figure out another mode of transport for my trip, or ride a lean running air cooled bike through hundred degree temps. I understand being busy, but if it was going to be like this then tell me that up front. I had a week and a half when I called them to get a two hour job done, and now I have three days. I am very dissatisfied. The only reason I didn't give them one star is they were mostly polite and didn't try to charge me some nonsense fee. read more

My name is M .Samuel I have a older bike 2005 gs500f Suzuki and these statements have been a long time coming with that said my bike was work on at the beginning of the pandemic,it has been sitting and was need of a lot of work , and I understood it may be pricey, didn't mind the price what I did mind ,was the minimalists approach and workmanship , thing that should of been replace was not , enough work was done to get it out the door and the lack of power was laughable, brand new battery liquid level low ,battery charging system was not charging , for the price which was in the grand you would expect quality work it wasn't ,,,can't comment on fairly new bike work but if your bike is older shoppers beware read more

I use to come here for all my cycle needs for my Z800, then they went downhill fast. I am not sure if it just the egos of the employees as my old friend Chris has said, or just getting complacent, but it has ruined my views of the shop. They messed up a friend of mines bike when doing a tire replacement so bad, that he couldn't get home(Chain way to loose). Then my friends clutch was bad after a service, which we didn't think it was them that did it, and they blamed him and refused to work on the bike. I then bought my current bike from them, come to find out they sold it with very old brake fluid and also needed a rear brake replacement. The guys do know their bikes but the level of service as gone way down. I now have my friend work on my bike and he does way better work then they did. read more

Had the Ride Command go out on my Polaris General. Guys squeezed me in so my rig did not sit in weather. Diagnosed problem as shorted amp and ordered parts. Got parts in couple days and drove down for install today. Honest, friendly and competent. These are my new guys for SXS issues. read more

Stopped in here to check out the selection since they took over renaissance cycle inventory. James, the sale manager, is a friend from my days scumming it up at Moto Forza; he's a good dude and knows his bikes. Michael has a very nice shop; super clean, great lighting, inventory that would make any other shop jealous, and a service area that looks like a medical lab - it's spotless. They have MV, Aprilia, Ducati, Moto Guzzi, Vespa, and Zero. I didn't see too many accessories or riding gear but that just means they focus their attention on bikes, which is a good thing in my opinion. I would not hesitate to recommend this group of guys for sales, service, parts, or just to shoot the breeze with. read more

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This place is the worst place in town, so I recommend people to stay away from it. Not only did I have a bad experience, but they almost had my bike on fire!!!! First of all, they ripped me the hell off by charging me nearly $500 just to change 1 coil. I brought in my bike with a misfire, so they said we charge $80 to diagnose your bike, I said fine. Two days later, they called and said more diagnostic needed on your bike which was another $80. A week after they said it was a bad coil, so they needed to order one coil, ONLY ONE COIL FOR $220!!! and I knew for a fact that I could've got 4 coils for $120. Anyways, the bike sat there for about a month to be done because according to them the coil took long time to get to their shop! After paring $480 for the whole thing, I made it to the house. Next day I started the bike and 5 minutes later the bike leaked crazy amount of gas, so I turned off. I left up the tank and it was the fuel line clamp that they forgot to put it back in. Thank God the bike wasn't hot already otherwise I would've lost it because of their bad service. I retuned to the store and told em the story, and they simply said we order a new clamp for 12 bucks!! WTF! Never will I ever go back to this place. Please stay away from it. read more

Seems like from reviews no one likes Justin at the svc desk. I recently took my 2013 Harley NightRod special into this shop to have Michelin Commander 2s put on. Was discovered by Sonny (mechanic) that the Oklahoma City Harley shop didn't lube the rear end when they put the last set of tires on causing corrosion/rust to start setting in. He could have done like others and smacked it together, but he didn't which sets him above and beyond other mechs. He took every part and cleaned them thoroughly, kept in touch with me on the repairs and what was needed to not only make sure it was correct and safe but to prevent anything else from popping up. He completed everything perfectly, lubed everything, and detailed the bike before he gave it back - something Harley hasn't done at the last two shops. Sonny is the best mech I have seen so far and would def want him working on my bikes in the future! Everyone at the dealership/shop was pretty friendly and courteous except the service counter guy Justin - he could use some customer service training - my son and I both thought he was a bit of a * - never be short with a customer or act like they are an annoyance Justin especially when the customer is patient and looking for updates over a 2 day window, especially when said customer is from out of state and could have been stuck here for more days (waiting for a part to ship) if I hadn't called to find out the issue with procuring the 2pc race bearing and found one in Cali where luckily my daughter was visiting. read more

I know everyone's experience is different, but I had a very pleasant sales transaction. There was no additional pressure, no haggling and everything went smoothly with my trade-in (of which they used a national app similar to Bluebook for motorcycles, so there wasn't subjective pricing and I felt it was extremely favorable on my end). My first service was done in about 2 1/2 hours, they checked things that weren't necessarily on the first maintenance schedule and gave it a good long safety ride and even washed it up. They had also given me a quote that was right on (much more than my Honda's maintenance, but I'm on more of a specialty bike, so I anticipated this) and gave me a discount for my firsts service. As a female rider, I have been treated with respect and they have been very helpful in saying to call anytime and I have gotten quick answers or responses back after leaving a voicemail. read more

Service is rude, called in to ask about parts on my cycle the tech just gave a total jerk attitude.

On Any Moto is the perfect place for great service and to have a fun conversation with guys who love motorcycles. Service was affordable and done WELL (I needed a tire swapped and the wheels aligned. I had a lot of questions about my bike and they answered all of them. :)) Everyone is knowledgable, nice, and obviously love bikes. Heck, they will even make coffee for you! I'll definitely be back to this place for future work on my motorcycle or as a place to buy a new bike. read more

The repair staff are incompetent. The service manager is a condescending jerk. I had my bike in 5 different times and each time was a bad experience. I recommend not doing any business with these guys. read more

Just came from here and I had another wonderful expierience as usual. Some faces have changed over the years, but the excellent quality of work & customer service has not. I strongly recommend this business to anyone who rides motorcycles or who are motorcycle curious. They sell bikes and repair bikes at appropriate prices without any sales/service pressures. Saturday's are first come, first served and my R6 was ready for pick up before I could finish running errands. Thank you team On Any Moto for years of consistent great quality work! See you soon for more business... read more

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I took my Ducati here for a brake fluid flush and new tires. My experience was terrible. The dangerous part was that my rear brake came back from them in non-working order. At the start of my experience, their parts guy told me they could not get one of the tires I wanted, and that I should order it elsewhere. I did that, and then when it arrived, he told me they could not instal parts unless I bought them there. They eventually did the instal. To cap off the whole bad experience, the tech who worked on my bike was insulting to me when I picked it up. If I could give these guys zero stars, I would. read more

Mike is a great guy and I would not hesitate purchasing any product from OAM. I would think twice about taking my bike there for service. I had issue when I took my wheels in to have new tires installed. The tires were ready when the said they would be, but I had to return once to get a part they forgot to install on the rear rim. I had to return a second time to have the tire rebalanced because the weights fill off while I was installing the wheels. Finally there were many gouges and scratches on the the aluminum rims. read more

I bought new tires here for my 2007 GSXR 1000. They damaged my front wheel on their tire machine, causing a vibration at highway speeds. They insisted it was fine, convinced me it was a problem with my forks, took 26 days to R&R my forks, still had a vibration, they had the nerve to tell me I was being hypersensitive and my bike was riding smooth and fine. Two other mechanics rode it and agreed it was not fine. I took the wheel off and two other shops confirmed the wheel was damaged in a tire machine. They also lost one of my bar ends, mismatched hardware, left my front fender loose, and improperly adjusted my gear shifter. Every concern I expressed was answered with "It's fine." or "We didn't touch that." I am appalled by their poor ability as mechanics and poor customer service skills. I will never give them my business again and you shouldn't either. Shame on them for not taking responsibility for their mistakes. read more

On Any Moto - Flat spot in rim, scuffs where the tire machine was applied. - Motorcycle Repair Near Me - Tucson, Arizona

What began as a simple tire replacement slowly became epically catastrophic. I was confronted with highly aggressive and demeaning customer service from Bill, who would have rather argued with me than let me explain the situation. I have relatively few words to explain how nasty he became after I questioned their policy of charging the customer to repair a mistake they made with a tire installation. Yes, thats right, if they install your tire incorrectly they will charge you to repair it. Wacky customer service indeed. Upon taking the bike in and paying them to fix the error they made!?!? I took the bike home only to realize that a bolt for my chain guard was missing and both of my chain tensioning bolts were missing their nuts and washers. Whoa! At least I can report now that the tire does hold air but any confidence in these individuals was lost. In summary, Mike was really cool and did his best to help, Bill has proven himself to be completely unstable and I think its safe to assume that the service department is either made up of subnormals or bringing their drug habits to work. read more

The folks at On Any Moto were courteous and prompt, however their labor costs seemed a little high. Their price for removing tires is added in addition to their hourly rate and they seem to charge in hour increments rather than by the half-hour. I brought them two simple jobs that I was too lazy to take care of and, honestly, I should have just saved the money and done the work at home. If I'm going to have bite marks from a tire iron all over my new rubber, why hire professionals? They also estimated $40 for a part that I found for $9 online when I got home. I know little shops have to pay rent and I am sympathetic with their plight, but this seemed a bit much. Overall, they seemed like nice guys. If you need simple work turned around quickly and don't have the time to do it yourself, you might consider stopping by. read more

I lost my virginity to a lovely Italian women in Paris when I was 16. On Any Moto always reminds me of that erotic adventure. All those Italian machines, atmosphere, and great customer service. read more

Mike and his small team know their trade, and make customer service a priority. I made my first visit there with my children. They were given bottles of water a cookies in the front waiting area. Within a few minutes I found the helmet I was looking for. Mike worked with me on fitting and trying on a few other designs, making sure another lid wasn't a better choice. On another visit for some work on my bike, I had some maintenance done, including a clutch adjustment. The work was done in a reasonable amount of time and at a fair price. As I left, the mechanic flagged me down in the parking lot, telling me if I didn't like the clutch work to just pull it around back and he'd adjust it to my preference. They aren't a motorcycle dealer, but if you're looking for gear(particularly Arai and Shoei helmets) or to have work done they will take great care of you. read more

Place is a joke, they dnt stand by there own estimates there staff is a joke and you get different answers from different staff on the same question. If you wreck your bike I wouldn't use them either. Trying to telling people wrong information about dealing with insurance claims because they don't know when they are talking to someone that actually deals with insurance companies and accident claiming for a living. They extend the truth just to get a sale. I know now why they have a bad rep in the motorcycle community around here. read more

Been there several times. The employees are very friendly, helpful and knowledgeable. I have had work done on my KLR 650 there and they have completed the work in a reasonable time and at a fair price. Bill has helped me find new trails to go on for a little off roading fun. read more

On Any Moto - Motorcycle Repair Near Me - Tucson, Arizona

What a joke these people are changed my rear tire got price to do fork seals set appointment couple days go by find out they charged me three times for same tire change call them about it they want me to do leg work to prove they charged me three times and then they requote my seals and bump it by 75 more I would seriously stay away read more

I rolled into town Friday night and noticed my rear tire was bald.. I called and found they had the same tire and that they opened at 9am on Saturday. I showed up early, the doors were open and they happily helped me out.. Jeff, the service tech, had my bike in and out fast.. I was back on the road by 945.. if I'm ever back in Tuscon, I will definitely be bringing my bike back here!! read more

Purchased my first Ducati through OAM a couple weeks ago, 2021 Panigale V4. They let me test ride, for nearly an hour, a 2018 V4S last year. They didn't pressure me even when I was ready to buy but wanted things a little cheaper. Jay Everett and James Bautista were fantastic through the process and got me exactly what I asked for even when they didn't have any in stock. Buying process was super simple and they gave me discounts on swag and a pit bull stand. These guys are amazing and I highly recommend. Ive seen some Negative reviews here which I'm super surprised - I've had nothing but an amazing experience. It feels like I'm family every time I walk through the door. Bob the owner shared with me his motorcycling story which was exciting and fascinating. I've been riding off/on road for 40+ years and this is by far the best dealer I've done business with. Had tires replaced on my 1998 gold wing with exactly what I asked for. Ride Now wouldn't give me the time of day since it's a "machine older than 10 years" - such BS. These guys aren't even a Honda dealer and they took care of me lol - Service department is top notch and got me in immediately when everyone else was booked or apparently didn't want my money. Water and excellent espresso on hand to ogle all the exotics there while you wait. Give them a try if you are ready for a machine / dealer that will change your life in a positive way. Check 'em out. read more

Incompetent and Dishonest, I sent my Bandit in for a service. it was returned oil leak from the cam cover, several hold down seals were missing and the O-ring was installed wrong. The Carburetors were loose and a shop rag was left in the airbox was among the other incompetent screw ups done by their service department. The bike was in their shop for almost three weeks for work a competent mechanic would do in under 4 hours. I was charged around 800 dollars for work that resulted in the bike failing on the road and everything they did had to be redone. read more

I'm a Buell owner and as most Buellers know, it's not easy finding a shop that's going to take care of you. Buells are different with their belt drives, fuel in frame, oil in swingarm designs. They're also made of expensive materials and parts that are becoming scarcer by the day. I had heard bad things about Tucson Harley and didn't even want them to perform a tire change for me, so I spoke with OAM over the phone and in person (they're near my home and on my way to work). I was pretty happy with the discussion and the pricing on new tires (they price match online tire retailers), so I committed the bike to them. No gouges, scratches, or any issues with the wheels yet, we'll have to see if the wheel weights will stay on or not. The belt drive and other components look perfectly fine, I'm very satisfied with the service. read more

If I could rate this place a zero i would! Walked in to get some wheel work done for my custom bobber. Since I'm new to Tucson I took a chance wirh this place, which was a mistake. The idiot behind the counter should be at taco bell working. I asked for a mechanic and he acted like he was one, after I start explaining and basically reassembling my wheel so he understood. I stopped and asked for a Tech, he went to the back and said they were both gone. I picked up all my parts and left and will not be back here for anything and will share this experience wirh all my motorcycle friends. STAY AWAY! read more

Great shop, laid back genuinely good people. Was on long trip on a gold wing and had several issues that needed attention including tire replacement. Guys took care of my bike like they were going to get on it and ride it themselves.. Not many shops like this out there anymore be sure and support them over chain or big brand shops that seem to be more interested in selling you more things than helping you out... read more