This is my favorite Old Navy store. The two in Concord and the one in Alameda never have my size because they are so popular. This one has less foot traffic. Every summer I swing by to buy a stack of men's graphic tees for $10 and some shorts in the women's section. The shorts are comparable to Gap and Banana Republic but only a fraction of the price. If I can't find what I need at the other stores, I know exactly where to go. read more

I honestly forget that there's an Old Navy at Bayfair. I went on a Monday night so parking was no issue and I got front parking. I went to do a return and the cashier was very quick and nice. They had a lot of items in their clearance area so i decided to check it out since the store was empty. They have about 5 fittings rooms which are really spacious. There was a pair of pants that had the clearance sticker fall off and the staff meme bed was kind enough to match the price to another similar pair. The customer service I received from the 2nd employee was exceptional. I got 9 pairs of pants for $125, talk about a steal! I would definitely return to this location on a weekday. read more

Old navy is starting to be way too expensive. Like seriously. However, good customer service goes a long way. It's a smaller store - but George was super helpful, paid great attention to details. Overall he really enhanced our shopping experience. read more

Eek...I didn't intend to spend that much time there. I couldn't find anything in the clearance section because items were tangled and disorganized. The dressing rooms were a mess and I picked the one with the least amount of items in it. I was in line for 10-15 min with three cashiers and about 20 people in line. One employee was dealing with a customers return without a receipt (this still wasn't resolved when I finished). There was merchandise thrown everywhere (in the check out area, behind the counter, in the clearance section and I could go on). The woman who helped me at the register seemed tired and overworked yet she was polite. This experience at this particular Old Navy made me not want to return to this store. I'll stick to the Alameda location if I want to shop there again. I ended up getting a pair of jeans for about $17. Two stars for a good deal and the one employee that helped me. read more

Old Navy - And I was going to grab a cold beverage while waiting in line at Old Navy! - Men's Clothing Near Me - San Leandro, California

The store seemed a lot cleaner than before now that they reopened. The staff seemed to take their job very seriously and cleaned the front and back of their register area after each customer. read more

Old Navy - Shield and sanitizing station to the left before all the registers (not pictured) - Men's Clothing Near Me - San Leandro, California

Store was a mess. They were selling candy and there was leftover candy on the stand...Only good thing i could say is that they greeted me at the door. Mind you, I worked at Gap for 4 years I would know my current discounts with my Gap Card. All she had to do was scan my reward and type in a code for my extra 10%. She said the reward might not work cause it's for online. No it's not. It's for store too. Then i asked her did i get the 10% too? She nodded. I check my reciept after walking out and it wasn't applied. C'mon, no excuses. You have to expect giving the discount when you are working at the cashrap. Esp when her employee number states that she worked there for a long time.... read more

Old Navy - Cashier don't know about discounts. - Men's Clothing Near Me - San Leandro, California

I just left the store with the best customer service i've experienced. Victor was so sweet and so helpful. Clarissa was also very kind. Loved my experience here with these two awesome employees. read more

Actual Rating: 3.5 Stars Not Perfect, But There's A Lot To Like My wife and I went here this afternoon. Our experience was good overall. My wife wanted to buy a skirt. She left frustrated in terms of her search for one, but I'm not docking too much for this. A few other stores in the area have also let her down. I'm sure that she'll have more luck when summer arrives. http://www.yelp.com/biz_photos/old-navy-san-leandro?select=dtW9JOj_xq1mB2r7BBNqwA#gvFWzNCoXjfOTIncuNcj0g: My wife thinks that the items here are "kind of expensive." I agree, but only if you have to pay full price. Anyway, most items were at least 20% off. My wife bought two T-shirts for our son (kids clothes are in the back- many of the items are cute and interesting). They were $12.94 each (I told my wife that they weren't on sale- she was briefly fooled by a sale sign that was really for slip-on shoes). Her total was $28.27, but she had a $25 gift card. My wife earned $10 in SUPER CASH. http://oldnavy.gap.com/browse/info.do?cid=56526. As another reviewer indicates, there's "a Plus Size section, Maternity section, Baby section, and Dog section" here. The frisbees here are pretty cheap. They're nice, though, if you want to give your dog something to chew on. o_O There's a 90 day return policy. I enjoyed the songs playing inside (ex: "Happy" by Pharrell Williams). I knew that they would be good. At one point, I held up some women's cargo pants so that Amy Poehler would tackle me. o_O http://www.yelp.com/biz_photos/old-navy-san-leandro?select=dtW9JOj_xq1mB2r7BBNqwA#an6fEnVoys5l7sWKB3On3g: The store is nicely arranged and quite spacious. I was impressed at how easy it was to move around. I counted 6 employees. 4 of them served as cashiers when the store was busy. Well done. (When my wife and I were ready to pay, there was no line at all.) Not Good Enough: 2 employees were stocking items. They were friendly and diligent, but they didn't bother to straighten anything up (the store was somewhat messy). 2 hangers were on the ground, and I stepped on one of them. Like my face, the floor looks old and weathered. Some carpet or paint would go a long way. http://www.yelp.com/biz_photos/old-navy-san-leandro?select=dtW9JOj_xq1mB2r7BBNqwA#BibLhz4h6hLvGs2VwnCiAg: There's a nice selection of candy. I'm glad that Krackel is back in full-size form. I was also happy and surprised to see that Big League Chew, Wild Pitch Watermelon is sold here. Our cashier was friendly and professional (my wife paid first, and the cashier kept quiet when I loomed around her like a stalker). www.survey4on.com: "10% off your next purchase!!! Complete a survey within 5 days from today and receive 10% off your next purchase at Old Navy." I like this location. I'm glad that my wife and I finally went here. https://www.youtube.com/watch?v=JQm-ONko-KQ read more

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Everything is all over the place. Definitely far from being organized! And the line is extremely slow! I never seen workers work at such a slow pace before. read more

Old Navy - Men's Clothing Near Me - San Leandro, California

This place is a fucking Pig sty clothes everywhere nothing in order Shit just all over the place and no one seemed to care read more

Old Navy - Come on old navy you have to do better than this this doors and absolute pigsty I don't know how it's still in business - Men's Clothing Near Me - San Leandro, California

Little disappointed. Did some holiday shopping and there was a wait for the dressing room. Not because of people being in all of them but because they had racks of clothes in front of the dressing room doors. Even the handicapped room. Then I went to purchase my things and there was only one checker. One employee said they were stepping off the floor for a minuet even with a line of people waiting. Uggg. Not coming back here!! 11/18/18 Do not go In The bathrooms. It was so disgusting!! read more

Old Navy - Men's Clothing Near Me - San Leandro, California

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I don't normally come to this location but I had a few online returns and I was close by. During my visit, I encountered 3 different salespeople and every one of them was very nice and helpful. I was there on a Tuesday night around 7 pm and the store only had a handful of shoppers. No line to do my return and the person helping me was efficient so I was done super fast. I decided to walk around and found some great deals. Got a soft sweatshirt on clearance for $1.97. I would give this store 5 stars except it was a little messy inside. read more

Decent options for casual cotton clothes. Picked up some t-shirts. I liked them more when I was younger, now I prefer Banana Republic and Express. read more

Had no problem finding my size. No one said hello or asked if I needed help. Everything was neat and organized. That's about all that matters. read more

What a trip, this Old Navy is the same exact layout at the San Mateo O.N. The only difference is, they don't have as much out on display? Not as many employees running around fixing up the store displays. My guess is, because they don't have a constant long line of customers. I drove out here, because according to the Old Navy website, they had a dress in my size. It was an adventure for me, because I'd never been out to the Bayfair Center. I have and conclude this Old Navy is not bad just the location it's in. read more

Stopped by this store to quickly buy a sweater before we drove into the city on a cold Thursday morning. The first thing I noticed was that they were undergoing a store survey (when corporate walks around looking for opportunities for improvement. Therefore everyone was on their best behavior. The store was well organized, nothing was on the floor and i could see every available employee dusting or tidying up. Another plus that I saw was the customer service of one particular employee. She was helping a customer who was shopping for a new outfit. She went out of her way to make sure he was satisfied with every item of clothing he was trying on. She helped him out with every concern he had, it was nice that she took the time to help him out. I understand that my visit may have been different from many others because of the presence of corporate members, but I enjoyed that they were able to remain calm and friendly during a stressful time. read more

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Can't go wrong here! Yes, it's not the neatest store, nor do they have things out and organized all the time. But the location is great, right smack in the middle of other shopping and eating places, close to Ulta and Target - it's my one stop shop. I get all my workout clothes here, the quality of the leggings are amazing! My only quarrel is that this particular store must be frequently visited by other big girls (such as myself) because the XL+ sizes are almost always out of stock that and the lines can be long, every time I've come they have the max 2 people on register. But if you don't mind, or have some time to kill and shop around - this store is guaranteed to have good deals! read more

I'm on hour two of waiting for my online order. It was supposed to be ready yesterday but they forgot and asked that I come back today. The workers are overwhelmed, the manager is not helpful.. What's the point of ordering online for curbside pick up if they can't get the order together? Update: I got my order, a fraction of what I actually ordered, but I got my order.. read more

Long lines!!! I didn't expect to be waiting in line for over ten minutes just to get grab a quick gift for a baby shower. Not to mention the selection of baby boy clothes are sparse. Their inventory definitely needs to be replenished. With only two cash registers open its very unfortunate that the company is too cheap to have more staff to fit the needs of the paying customers. I guess this is why I haven't been here in over a year. I swear they have the funds to have more cashiers on payroll this Sunday afternoon lol! read more

Old Navy - Ridiculous long lines - Men's Clothing Near Me - San Leandro, California

This was my first time at Bayfair Mall in like 16 years. It was obvious this place had recently been decorated and the look was nice and youthful. ALL of the salesperson were extremely friendly and very knowledgeable about the clothing and promotions going on. I was looking for my 1st pair of skinny/straight leg jeans and did not want to break the bank. I found as awesome pair of jeans for $19.99 and my ass/legs looked HOT! I taking the time to write a review because it is rare to find young school aged teens with friendly personalities, a sense of humor and the desire to work. Hell, they were having so much fun I damn near applied for a job myself...LOL read more

I love this Old Navy! I can't believe how clean, well stocked, and nice the staff are here! I can always find my size in every style and I love their clearance section! It gets a little mixed up and sometimes there are 10 people trying to get a deal, but they still have great clearance prices and selection. This Old Navy also includes a Plus Size section, Maternity section, Baby section, and Dog section. I love the size! They have everything! read more

I come here every once in awhile. I use to love the store when it was in the Marina Square years ago. Now I mainly order from Old Navy online instead of visiting the stores but they were out of stock on a few items so I thought I would take a trip to the store. On my last visit they had their spring/summer items out. I saw a few cute pieces but I was interested in new workout clothes. Something about a new cute piece of workout gear makes me look forward to running 7 miles before sunrise. Hey whatever works, right? They had a huge selections of very cute and affordable pieces pants, shirts, sports bras, tanks and tees. I picked up more than I needed since the prices were so low. Tees and sports bras were $10.00 each and 2 packs of 3-pair socks for $10.00. There was a large area devoted just to sale/clearence items. All sizes and most of it was to get rid of their winter attire. I picked up a jean skirt for half the regular price, score! I did see lots of clothing misplaced, on the floor and barely hanging on the hangers correctly. It makes it a little difficult trying to shop when you are stepping over clothes or can't find what you are looking for. After finding my new threads I made my way to the checkout and wow....where did these 20 people come from? Yes the line was long but went faster than anticipated. The gentleman that helped check me out was very nice and professional. read more

What a pig sty! Cloths are just piled on top of piles. This is the worst store. It's always a mess. I suggest going to Pleasanton to do your shopping. By the way it's always a mess. It's not just because of the holidays. read more

Slow slow slow slow service. Messy racks and dirty bathroom. Very disappointing given I actually like old navy.

it seems whenever i shop here it's because i'm looking for something cute and cheap to wear to go out it. well, most of the clothes here are unflattering to any figure...i usually end up buying SOMETHING out of the fact that it is cheap, not because it looks good on my body. The one good thing is they do sell pants in different lengths because I have super long legs and have a hard time finding jeans that are not floody! I do like this store because it is organized and there are some bargains for my 9 year old son, but to buy going out clothes I would go elsewhere! read more

I wish I could give them a 0.... I drove 30min after calling the store making sure they had plenty of the sizes I needed. I was told they had shelves of the size and I get there and they have none, not 1.... zero!! read more

I visited this Old Navy last night with my mom... We were not impressed by the recent Fall line... however the store was fresh and well kept. The staff was friendly, lots of hellos and smiles. The music they were playing was awesome and enjoyable... The sale rack was minimal for the women, I was seeking some last minute summer dresses and shorts for my upcoming vacation... no luck! however, the mens section had lots of great stuff. So, rather than shop for myself my fiance received 3 new shirt and 3 new pairs of shorts, all in all he was very pleased. As for me.. I had to take my shoping elsewhere... read more

The perfect example of corporate whorishness. My wife's CC was used fraudulently here. Their response was the runaround and around and around. They won't even confirm the existence of the purchase, or any video, or a receipt. read more

Whoa, when other people said that the store was messy I thought they were being petty. No! It's a total disaster. I wanted to run in to grab a pair of jeans and maybe check out the clearance but I couldn't even dream of sorting out the sizes. Won't be coming back to this store unless it's to return something. read more

Old Navy - Men's Clothing Near Me - San Leandro, California

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Super slow service at the cashier counter. Took 20 minutes to return 3 items.

I love old navy clothes for my baby girl. I really do. But this last time they had a 30% off everything sale... When I went to pay I was going to use a gift card, I was told I wouldn't get the 30% off if I used it...that's so stupid.. Guess I'll just use my gift card at the new Livermore outlet read more

Stores at Bay Fair mall are suprising the heck out of me! Just like I expected the Target nearby to get trashed in no time flat, I also expected the same of this Old Navy. This Old Navy store has stayed well stocked and clean, much to my suprise! This makes me so....well...HAPPY HAPPY JOY JOY!!! The staff here has been very friendly on the several occasions I have visited. I'm also very happy that they have a maternity section. read more

Not judging the quality of clothes obviously. The store is clean and always well-maintained. Normally, racks are hectic and disorganized but this place manages to keep everything looking not chaotic. On Black Friday it was freaking nuts but lines moved quickly and very peacefully which I didn't expect. It was my first time shopping on Black Friday and I thought people would be hostile and rude. Not so, the store played games for people waiting in line and provided a peaceful environment. The staff is always extremely helpful with whatever I need. They also don't bother you as you shop which I have experienced at a few other ON's. The staff is really friendly and talkative as well. read more

My neighborhood Old Navy is always busy and always messy but dependable when you are in a time crunch and something basic like a last-last-minute Father's Day gift. Their graphic tees for guys usually include retro movie stills and comic book heroes so those are always a good choice. I always pick up something for my daughter in the clearance; this time, it was a Cute, comfy, and super affordable tee paired with their standard leggings. When I saw the line, I worried because it was quite long. However, the two cashiers moved quickly so I only waited about 10 minutes. As far as customer service goes, Old Navy Bayfair folks are consistently friendly and upbeat. Wish I could say the same for the parking lot; proceed at your own risk. read more

I popped into this store due to my friend wanting to get something. I could not believe my great luck! I found 2 dresses that were returned to the store from online orders, I only paid 2 dollars for the dresses!! I love them. This store has really great deals when you are looking for them. Normally this store items are priced more than I am willing to pay. But the sales are great. I had a young child with me purchasing his own items and the sales clerk was very patient in helping him to learn how to make purchases. I stood a couple feet away so he could make the purchases himself. The store was a bit messy near the cash registers, due to all the sales and possibly not enough workers to put the items back. All the workers were friendly and that matters to me more than a super neat store. read more

I've been several times now and I've always been pleased. Even on a hectic weekend they were well staffed and VERY friendly, at least 4 different employees just randomly offered to help. The store was clean and well stocked. Many Old Navy stores run out of different sizes & colors... The only downside is that their sale prices weren't well posted read more

Old Navy used to have great deals and good quality stuff. It has gone DOWN hill the last few years. Clothing just don't have the quality from a few years ago. *sigh* =( So I shop at Old Navy sporadically, this last trip was for some Cal gear for my kid. I liked that they have CAL and NFL stuff but the basic tee's are made of crappy material. Their sizes can be so inconsistent, and some stuff just fits funny. IDK maybe I'm just picky. BUT when I pay $22.95 for a damn sports logo tee that shit better last more then ONE wash. Call me cheap, but I'm"m over this place, only shop here when I have to or for their colorful flip flops in the summer. read more

Athena (old manager)& Gemma(cashier) best customer service ever.Ariana(new manager) great also.Great sales (prices)& customer service, really appreciate being treated like my business matters.Hard to find nowadays.Dont forget your price adjustments (within 14 days) $38 back on $102 purchase. No complaints read more

AWFUL store. 1 star because I have to. The WORSE costumer service I've ever encountered.

Store was well kept, staff was friendly. The item I went for was advertised as a sale but I didnt get the sale price which sucked, but Oh well. read more