SHOP WITH CAUTION, I WILL NEVER GIVE THEM ANOTHER CENT!…read more Long review but read if you don't want to get hosed also when shopping here... The positives: Clothing quality seems very high with soft and thick fabrics. Store is large and clean and we'll organized. Staff seemed friendly and polite although sparce and hard to locate or identify in the store itself... Side note : (I finally did identify someone who was an employee by going to the fitting room, when I asked him about the return policy, he said something to the effect of "when you buy online, the return policy is..." he paused trying to find the right words, so I helped the poor guy out by jumping in and saying: "a disaster?" he promptly and begrudgingly agreed.) Read on: The "need to knows": prices seem above average to high relative to other stores and relative to what you get... perhaps they are trying to compete with higher end stores...? I am not a huge shopper so I can't really say for sure, hence the reason this fact is not listed as a negative. Sizing is off, not just relative to normal sizes, but even within their own product lines. You really need to try stuff on and not assume a large in product x will fit the same as a large in product y. This is what brings me to the negatives.. The bad: the return policy is vague at best... We purchased online and shipped to store, and of course NOTHING FIT. We had no idea this meant there is absolutely no way to return for a refund. Surely this is stated in some vague return policy section online, but really, what store doesn't allow for a return and why would a client in this day and age think to check that or even fathom a company wouldn't stand by their product? Not only is there no refund but there is also no return for store credit LMAO, yes NO STORE CREDIT even!! What does this mean we asked: you have to find another item for the same price and do a like for like exchange. Guess what? The sizing SUCKS, as noted above, and they did not have ANY of the items we bought online that didn't fit in store for us to just exchange for the size that fit... So we had to wonder around aimlessly for similar priced items to exchange... After about an hour and finally choosing some random overpriced crap we really didint need, as opposed to wasting the $80+ we spent online, we went back to the checkout to try to exchange. The HILARITY continued at this point when our exchange items were like 40 cents Less than the items bought online.. Could we get 40c back? NO Could we just let them keep the 40c? No What could we do? Buy ANOTHER ITEM we don't need and pay the difference. LMAO rufk? So we bought a $6 tote bag from the checkout line and we're out another $5+ as this was basically our lowest cost option. (Not to mention I need another canvas tote like I need a hole in the head) So as we finalized this Ridiculous transaction what does the employee tell us: NOW THIS EXCHANGE IS FINAL SALE!! LMAO.. you gotta be fn kidding me... So after an hour and a half we left with $86 of overpriced items we didn't need and were absolutely stuck with, just lovely. To add to the already unbelievable experience, as my wife and I were dealing with this BS, there was a poor young lady at the checker next to us having essentially the SAME ridiculous conversation... Hers was aggravated further with a gift card or store credit involved which somehow, unsurprisingly, also was causing her purchase to be unreturnable/final sale and not an option to be credited back to her stored value card.. WTF? YEA, AS I SAID IN THE OPENING COMMENT, THATS THE FIRST AND LAST SALE FROM US!

Found a couple of items to try on and the employee in the fitting room was so nice! Unfortunately I…read moredidn't get his name but he was so helpful to me and others, offering to grab other sizes for everyone. The item that ended up working out for me was on sale, so I got a better value out of it. I would visit this location again!

Mango is so underrated! They have the best selection of trendy, stylish clothes and doesn't make…read moreyou feel broke. I came in looking for a specific item and one of the sales associates made sure I left with the exact item I wanted even though it was so hard to find. Extremely nice and helpful staff!

Well maintained store. Aesthetically beautiful, organized, neat, clean. Easy to shop, look at…read moreitems. Great quality as well. Good customer service. Recommended.

Selling current new inventory items as Final Sale (printed in small print on the tag) but not…read morebacking it up with explaining that to the customer when checking out is just bad business. Mark the receipt as final sale or notify the customer. Won't be shopping here again.

Lovely store with really cute clothing! The prices are average. If you go to any bitoque, this is…read morewhat they charge bc their paychecks depend on what we buy. Overall, I had a positive experience. I tried on like ten items. I purchased two items. I was on the fence about a third item, but didn't get it although I thought the dress looked really cute. They didn't have the color I wanted.

I absolutely love this store! Honestly, almost my entire closet is from here. I find myself coming…read morein up to two times a week -- sometimes even more! The style is amazing and they always have the best pieces. The girls who work there are so sweet and fun to talk to, and they always go above and beyond to help. Such a great shopping experience every time!

I stumbled upon this new really cute Chic Boutique…read more It's definitely a spot to check out especially upcoming Mothers Day. Has a lot of great selections and including matching "Mommie & Mee" outfits along w adorable baby clothes plus good gifting ideas for home decor too. The associate was really friendly. Pricing is decent like any other Clothing boutique with unique items. in the same plaza as Original Pancake House & Clyde's Hot Chicken corner of Kraemer & Yorba Linda Blvd when going to Starbucks. Lots of parking available. #PeyTonsPLaceBoutique #ShopSmaLL

Brea Mall Zara. One of the nicest locations I have been to…read more Clean, organized, friendly staff and most of the store was 30% off. Self checkout so checking out is a breeze.

Toxic Service & Complete Management Failure - AVOID THIS LOCATION…read more ​The Zara at Brea Mall is an absolute embarrassment to the brand. If you value being treated with basic human Decency, do not shop here. I walked out feeling disrespected and humiliated by a staff that is clearly untrained and hostile. ​The experience at the returns counter was a disaster from start to finish: ​The "Frontline" Issue: The associate (thin with black hair) was flat-out insulting. She rolled her eyes, talked down to me, and acted like following the store's own return policy was a personal burden to her. It wasn't just "attitude"--it was blatant unprofessionalism. ​The Incompetence: A second associate with curly hair actually found me an exchange item in a larger size, only to suddenly "change her story" and claim it wasn't policy. Don't offer solutions you don't understand; it's misleading and incompetent. ​The "Leadership": When the manager was called over, things actually got worse. Instead of de-escalating, the manager was arrogant, dismissive, and provided zero help. ​When the leadership is this rude, it explains why the staff feels comfortable mistreating paying customers. This isn't just one "bad day"--it's a systemic failure in training and accountability. Zara corporate needs to take a hard look at the Brea location because the current staff is driving loyal customers away for good. I will never spend another dime here.

We came here recently and had the pleasure of being helped by Morai--she was absolutely amazing! My…read morehusband and I probably took up too much of her time asking for her opinion on guest outfits for a wedding, but she was so kind, helpful and insightful during our shopping journey! She lent her expertise in picking a weather-appropriate outfit for my husband and gave us ideas for our outfits-she really went above and beyond. We did end up buying some pants and a shirt from here and they were a very light linen material...a bit see-through, but for a desert wedding, they should be perfect. The price was a bit more expensive than I would have hoped for, but Men's clothing always seems to be more expensive than women's. Overall, Morai made our experience great and we'll continue to keep shopping here from time to time!

Came here last week to try on clothes. There was only one worker at the time and she was busy…read morecatering to other customers. I was in line for the fitting room and a girl right before me went in and used the dressing room. When my partner did the same, that's when the worker decided to come up to him and say what he did was wrong and that he should either wait and tell her or he's never allowed in the store again. But the girl before us didn't get any treatment or was even addressed the issue that we went through. terrible employees. at least be mindful and careful on how you speak to customers when addressing a concern. My partner and I just felt so uncomfortable with her presence after.

I went shopping at this location on 9/10. I'm always happy…read morewith the clothes and prices at carters but the attitudes of EVERY single employee in this store was unacceptable and unprofessional! I don't know who is running this store, but the environment is definitely a negative one. All the ladies here had such an attitude, they ask if you need help but when you do ask them anything they act like your bothering them. For a children's store!? Definitely disappointed. I spent well over $200 for my daughters that day. It would be nice if these ladies where at least hospitable. Management needs to check these disrespectful ladies that work here at the La Habra location. Maybe management also needs to be looked at because this environment is horrible. And they aren't even young girls working here, older women, with nasty attitudes! DO BETTER .

To be honest, I wasn't very happy there today. I went to return four packages of socks and…read morepurchased some items. At the return counter, a lady checked the number of socks and said there were only nine pairs, so I couldn't return them. I was shocked. I had never opened them, so how could one be missing? She didn't ask if I had received only nine pairs or offer any suggestions. Instead, she counted the socks several times and looked at me and told me there were only nine pairs and that I couldn't make a return. At that moment, with my child beside me, I felt like a thief. It was a terrible feeling. I tried to remain smile and friendly because I was with my child. I just want to ask, if I truly received only nine pairs, can I return them? I don't have a factory, I can't make one more pair for your company. Thank God, she later found the missing pair nearby. It was her carelessness that caused the issue. I never doubt the items I received and never checked the number. Also, I always maintain my honesty when I want to make a return. I appreciate that later, while I was shopping, she provided me with a shopping basket, assisted me at checkout. However, regarding what happened earlier, I still feel awful.