This is my third attempt. I had to wait for an hour just to pick up a product. I am the number one…read morecustomer there that I orders Lots of materials from HD. Please don't let the customer wait for an hour or more just to pick up a product. Just want to thank Eric for pulling my order. He has been above and beyond kudos for you Man thank you. keep up the evidence that you got.

We've been here before and as before it's full of great items and great prices. We didn't buy…read moreanything but we're considering some tile and other items for our remodel.

So this might sound like a previous review but it's not, again I went to this location for more 3"…read moreon center bead board. And again the material I wanted was on the bottom of the pallet that was about 10' up the rack. One of the crew there NOEL helped me get it. He went up on a very unique material handling lift and by hand he unloaded the material in order to get to what I needed. What a fantastic and efficient worker! Along with the fact that he was extremely pleasant in his approach to work. This is the 2nd time I have been in this situation and both times I've been so impressed with the attitude and courtesy of the crew here. I don't think this is by "chance" I think the management must be providing great direction for their employees, because I get the same positive attitude in the paint department and the very informative staff in general.

I went here today to get a replica of my office key…read more Decent size parking lot located in the city of Los Alamitos. They have most of everything you need with a lot of friendly faces that are willing to help out. I don't understand the reason for bad reviews, but I would much rather support this lumber company than the big Home Depot or Lowe's. That will eventually take over everything. We can't have them leave Los Alamitos so I am here for it! Support small businesses

Our shower hose got broken during shower. I searched 4…read morelocations which are Home Depot, Wal Mart, Amazon, and Costco to find 86 inch stainless hose replacement immediately. I found Glacier Bay stainless 86 inch hose at Home Depot, our home location. Thank God! They had a stock which we were looking for. The shower head and hose got worn out fast due to the hard water w calcium in our city. Never last over a year no matter what high price and high brand or not. Costco has no stock, even Wal Mart ships only, no stock, Amazon ships late.... Thank God! My hubby found a right brand w high quality at Home Depot. We replaced it and turned out perfect. Looks durable, 86 inch length is enough to use. Iit has brass inside the hose. It means a good, durable product compared to the cheap products like chrome. Happy day to replace a new Glacier Bay shower hose. I noticed today they all changed Self Check out. Only one cashier is available for heavy construction items.

I've been shopping at Home Depot for many years and have spent thousands of dollars at this store…read more Unfortunately, my recent experience with a return left me very disappointed. I visited the store to return approximately $100 worth of garden supplies that I had purchased a few months ago after deciding not to move forward with our lawn renovation project. I had a clear copy of the original receipt saved on my phone, but I no longer had the credit card used for the purchase because it had been canceled due to fraudulent activity and replaced with a new card. After reviewing my receipt, the associate informed me that she was not permitted to scan a receipt from a phone and instead manually entered the information. When she attempted to process the return, the system rejected it. I asked whether she had contacted a manager, and she called someone named Mike to discuss the situation and describe the items being returned. When the call ended, I was told the return could not be approved and that I would need to provide both the original paper receipt and the original credit card, despite already providing my driver's license as requested. This policy seems inconsistent. Customers can make purchases using digital payment methods and cards stored on their phones, yet a digital copy of a valid receipt was not accepted for a return. Fortunately, I was eventually able to locate the original paper receipt. However, because it had been exposed to sunlight and handled over time, it was faded and difficult to read. Ironically, the clear and legible receipt on my phone was not considered acceptable. Even after producing the paper receipt, I was not refunded to my original form of payment. Instead, I was issued a gift card, effectively forcing me to spend the $100 at Home Depot rather than receiving a refund. To make matters worse, had there been any issue with the second transaction, I would not have been able to receive a refund for purchases made with the store-issued gift card. I understand the need for policies that prevent fraud, but in this case I provided a valid receipt, identification, and a reasonable explanation for why the original credit card was no longer available. The experience felt unnecessarily difficult and left me feeling as though a loyal customer was treated with suspicion rather than common sense.

Great service. Better & easier than buying a Toto toilet on the internet. Once you know what you…read morewant, they often have in stock and can special order stuff too. Have all the supplies.

I love the fact that if the sales people are busy you can press 1 and they transfer you to the head…read moreoffice where someone picks up and can price and check stock at your store. They always have a large inventory and have what I need instock. I've had to purchase 2 different oddly shaped water heaters that they had at the store. The large chain stores never have odd shapes.

This place is amazing, with so many options for moldings and baseboards and more…read more The owner is extremely knowledgeable and friendly.

Amazing experience. Doug shared his expertise and got me…read morepointed in the right direction for my siding needs

I try to give credit where credit is due. These guys kick ass. Gave me a great price on Monarch…read moreplank flooring, which was basically the best price I could find, and has everything ready on time. Eddie was able to arrange with my contractor to have the partial order picked up, so the guys could get started when needed and then deliver the rest on time when they were ready for it. We had tight quarters in our house doing a remodel and didn't have a whole lot of space to store all the flooring at once. I would definitely use them again for any wood or laminate flooring again, as well as recommend them to others. My wife and I are both really happy with how the floors are coming out and are glad we made the decision to bite the bullet and re-floor the entire house during a remodel. It made a huge difference in the feel of the house. We had original oak floors but there were areas missing and some of the high traffic areas would have had to been replaced as well. Overall, it was simpler to just install brand new engineered hardwood everywhere in a color that we both liked. FWIW, we are doing a semi-major remodel on our home and have a general contractor as well as a flooring contractor hired by him to do the install. The install has been great and looks fantastic. We only used WWW to provide the materials.

We went on Saturday and got the best deal on flooring for our whole house. Mario was so helpful and…read moreknowledgeable about flooring and We were able to get everything We needed to replace our flooring. We will never use another company to acquire our flooring. We were also in and out quickly. Thank You for a great price and great customer service!

I've come in here twice for assorted items (adjustable wrench, teflon tape, staple gun, wood…read morestain). They always have just what I need, at reasonable prices, and very helpful staff to help me find what I'm looking for and determine what tools will work best for my project. The best part is, all of the employees who've helped me have been women, which means I haven't experienced condescending attitudes for being a female customer in a hardware store. Very satisfying customer service and happy that this is my local Ace Hardware!

My very first time to buy the paint. Got the color i wanted and Megan helped me very nice and…read morehelpful very patience too. However they ran out of base color and u had ti cone back or they will give me a call once they have it. All of the staffs at Ace Hardware in Anaheim you guys very welcoming and friendly ready to serve BEST customer service i have. Thank you.

The tent setup is pretty awesome and the Joe guy is very knowledgeable and quick customer service…read more This place has everything, only thing is their bolts aren't brown jajaja

This is the place to go if you need any bolt & nut or screws, don't waste your time going anywhere…read moreelse he has what you need and great customer service