Helpful team and you'll find most of what you need here for home improvement projects!read more

Update I called to…read moresee if they do same day returns after buying a ladder. When I talked to whoever answered the phone, he asked for what it was and I said a ladder. Immediately his tone changed and he said there's no return it is final sale. I let him know we just got it like 10 min ago, didn't use it, it hasn't even left the car. He said the cashier told me that it is no returns, it is on the receipt and I just let him know that she did not mention this. This must have triggered something because he started to get more aggressive over the phone and started to go on a rant of his own saying things like " I wasn't born yesterday, people use them and return them all the time." I let him know multiple times "that's fine" to his rant about not accepting returns from ladders until he would mention again, that "the cashier told you," then I would respond "that's fine, but they did not mention it." He continued to go off and I was starting to get over being yelled at so I interrupted his rant and said "that's all fine, I just wanted to let you know that the cashier didn't mention it, that's all," which to me I thought an appropriate response back would be "I'll give a reminder to the cashiers to do that." that's it....but he continued on his rant until my friend helped me end the conversation otherwise I'm not sure how long he would've kept going for. Also noting that someone separate from the cashier working had to unlock the cable for us to get a ladder, so that's another person who could've told us that ladders were final sale not just the cashier. But that whole phone interaction was enough to not come back as much as I want to support local and from small businesses. Also from my previous review one of the keys ended up not working :/

Great store! The owner, Prince was very friendly and helpful from the start! They have a wonderful…read moreselection and he showed me several options across multiple visits. We are looking forward to having our new porcelain tiles installed next week!

Prince, the owner is the knowledge, attentive and easy to deal with. He has a wide selection of…read morebeautiful tiles. I will only ever go to Mirage for tiles.

I needed wood for an absolute disaster of a bed I got off Amazon…read more Picked the wrong day to come (it was their SpringFest) but any other day I assume they have plenty of parking. Even with the fest in full swing, the staff was helpful, they didn't mock my lack of knowledge and I got a lot of wood fast for a fair price. So yeah this place is pretty awesome.

One of my favorite places to get plants! I love the plant selection here, as well as the…read moreplant/gardening supply selection. Sometimes I like to just take little strolls through the outdoor gardening section because it helps calm me down and I might find something cute to add to my collection. The gardening staff are always so very helpful, professional, and thorough in their advice. One employee was helpful in keeping one of my plants from dying. There are also nice indoor plants that I've gotten for a reasonable price. Overall, a bang for your buck and I trust this location for gardening needs.

I went for a door and was really surprised at the prices. I know they're affiliated with Home…read moreDepot, but I fill the door I got was great quality and a good value. It's also a beautiful door.

Andrew has been helping me in building an ADU. He's knowledgeable, approachable, and helpful in…read moregetting what you want. He had gone above and beyond explaining things to me as a newbie in construction and i cannot thank him enough. This is the best place to shop and much better than HD. HIGHLY RECOMMEND THIS PLACE AND SPECIFICALLY ANDREW!

Good local business with options just like the big box stores. Staff is friendly and smiles are…read moreplentiful.

Used them for small, medium, and extensively large lumber orders, and never been disappointed.read more

Prior to going to Towne Tile, I confirmed availability on the tile that I chose for my kitchen…read more Upon arriving, I browsed for 5-7 minutes to look for additional tile that I needed elsewhere. I waited for help by their office/desk area for another 5-7 minutes. During my time there, the staff of 3-4 completely ignored me and made very little eye contact. Essentially there was only myself and a couple in the store. The staff was more interested in helping this couple. Turns out I ended up getting great service & lower pricing at a tile store down the street on Bascom Ave.

We went in on a Saturday and needed a small amount of tile for a laundry room (55 sq ft). They had…read morea good selection and we easily picked out the floor tile and matching bullnose. Before buying, I asked Chris if he had this in stock as our installers were coming that Friday. He told me they had it in stock in their San Jose warehouse and it would be delivered on Wednesday with plenty of time. Wednesday came and went without a call from Towne Tile, Thursday morning my wife called. They said they would call us right back which they didn't do. I called later in the afternoon as the tile contractor was arriving the following morning. I learned they didn't have the tile, in fact, they don't actually have a warehouse in San Jose. My wife and I were out of time and options with the tile contractor (and other contractors behind him) coming the next day. Ryan told us to come to the shop and pick something else out and he would make it right. We went to the shop and the he only had one other tile as an option. Ryan had a pompous attitude like we were putting him out. We chose the tile as we had no options at that point. They promised delivery to our house that evening for installation the next day. The delivery came and when I checked it, they had delivered the wrong grout. Amazing that nobody double checked after their initial mistake. I immediately drove to the shop and they were long gone 20 minutes after closing. I emailed them and the sales guy called back. He brought the correct grout the next morning. Ryan gave us a discount on the tile, but when I went to take back the incorrect grout and get the credit, he was even more pompous than before. In his eyes, he made no mistakes. I tried to explain that they had: 1. Lied about the tile being in stock 2. Lied about having a San Jose Warehouse 3. Didn't call when the tile didn't arrive 4. Only had one other option available for us 5. Delivered the wrong grout He was pissed that I had mentioned my experience to someone else. I tried to politely tell him that I think we were going to have to disagree on how badly he handled the situation, but he didn't want to hear about it. However, had they been honest about 1-3 above, I would have used another supplier. Instead, I was stuck with moving forward with them at the 11th hour. Do not trust Towne Tile and especially Ryan. They do not have a San Jose Warehouse where the tile is in stock. They rely on outside distributors. Timing on a construction job is very critical. Cut out the middle man and go directly to one of the shops on Brokaw Road. My advise is, if you do decide to move purchase from Towne Tile, *Do Not Pay* until the tile is delivered on time and your order is correct.

Ezra is really helpfull, Great service!read more

Ezra was really helpful when I came in to buy a wall hung toilet tank. He had the product in stock…read moreand gave me a great price for it. They have many different products on display in their showroom. I would recommend EZ.

I'm writing this positive review based solely on my interaction with one great employee, Samantha…read more I walked in a couple of weeks ago, only looking for inspiration and ideas for a new project; I swore I'd never purchase anything from Rockmill again as I had previously had an an incredibly negative - and costly - interaction with a salesman and the owner a few years ago. Samantha is very helpful, and even more importantly, knowledgable. I feel like had I dealt with her in my previous transaction, I would not have had the problems that I did. A company is more than just its pretty products. Customer service, knowledge and expertise with the products weigh in as importantly in my opinion. I think with Samantha you will get the best of both worlds though I wouldn't vouch for anyone else there! I give 4 stars as I just cannot forgive the past experience I had. If it weren't for that, Samantha would have garnered Rockmill a 5 star

BUYER BEWARE. I'm an interior designer in Arizona, and we…read morepurchased 10 slabs of Silver Roots Dolomite from Rock Mill. Unfortunately, this turned into a very costly and frustrating experience. From the beginning, the slabs showed issues with the polished finish, including visible etching and surface damage. The client loved the slabs so much we decided to polish out etching on the slabs. But during fabrication, my highly experienced stone fabricator discovered that all of the slabs were structurally compromised -- something that could not have been identified through a standard visual inspection upon delivery. According to my fabricator, the failure is caused either to improper storage conditions or defects during the milling process, specifically involving the epoxy and mesh backing adhesion. During fabrication the mesh and epoxy coating on the back of every slab peeled away, causing the slabs to literally fall apart during fabrication. Silver Roots Dolomite naturally contains dramatic veining, which makes proper reinforcement absolutely critical. When the epoxy and mesh fail, the stone loses its structural integrity entirely. I contacted my sales representative, Mark at Rock Mill, and was told that because we were outside of their 7-10 day inspection window, they would not assist us further. Again, these were internal structural failures that could not have been detected through a routine visual inspection. I reached out again afterward and received no response. In my opinion, these slabs should never have been sold without disclosure regarding their condition, brittleness, or possible age-related deterioration. Based on this experience, I DO NOT recommend Rock Mill. If this is how they handle legitimate concerns from someone within the design and trade industry, I would be very concerned about how the average consumer would be treated.

Junior was my contact person at Sepulveda and he was great! Very knowledgeable about the products,…read moreso helpful and pleasant to deal with. I'm going to ask my builder to order from Sepulveda Building Materials - a nice family owned business in Gardena. And the employees are all so helpful!

Sepulvida has the best granite selection in San Bernadino and Redlands. We went to two others that…read morewere very limitied to whst they offered or has in stock. The customer experience was Super from beginning to end! We left paying a fair price with exactly what we were looking for.

Gianfranco did an amazing job helping me to find tiles and slabs that were perfect! He's a true…read moreprofessional with 4 decades experience that helps to make what could be a painful experience a very fun one!

As we walked in Walker Zanger we were approached by a wonderful woman Edith Garcia. She was so…read morepatient and kind and she helped us go through all of the options and backsplashes. She took our budget into account and went through all of the options with honesty and patience. I believe I went through every slab and stone place from Los Angeles to oxnard , and their professionalism was beyond any other place. You guys have definitely earned my trust and business for a lifetime.