Five Stars all the way!!! Julie is the best and welcoming!!…read more I'm incredibly grateful for her work!!!

Two neon signs on that both say open ... Hours on Sunday posted 11-5, yet this business is closed…read more I eat at the restaurant a couple of doors down frequently. The signs are always on, yet I have NEVER seen this salon open. No new reviews in 2 years. I'm not sure what they're doing out of this "business" but somehow I don't think it's nails.

My mom and I just went in to get pedicures and I love how mine came out!! The lady who I had doing…read moremy nails was an older lady with glasses and she did amazing! She took her time, didn't rush and her coworker helped her with the cat eye design on my toes. I think her name was Go? I really appreciate the time, effort and intention she put into the service today. It's a very cute place, calming vibes. Thank you! Will come back again soon!

Everytime I come here I get great customer services and my toes always feel soft and new ! I love…read moreTrishy's . The vibes are always amazing , the music and the nail techs are always super sweet !

I absolutely love this place ! I've been coming here from Sugarland for couple of months now,…read moretotally worth the drive ! Tiffany, Anna, Mai are amazing nail techs. All my manicures are done by Tiffany and they are beautiful as well as durable! She is gentle and careful. The environment is relaxing even though it's a small shop. I try to call in and make appointments because they do get busy fast! You can see why!

We've been here several times and it's always very clean, peaceful environment, and great customer…read moreservice. This time I got a cracked heel pedicure and it was amazing. Much needed after a long week.

Technicians are the best! It's everything you want for a great manicure or pedicure. I've been…read moregoing here for a few years.

Haven Nails was one of the few nail salons with walk in appointments available on a Saturday so a…read morefriend and I decided to stop in. I paid $55 for dip nails with chrome. First impressions, I thought the salon was clean and rather small. They had 4 techs working and they were all busy when I came in but I didn't mind waiting. I showed my nail tech an inspo pic and let her know that I wanted square round nails and she got to work as soon as she was free. When she was working on my nails, another customer came in asking to get her eyebrows waxed. My nail tech stopped mid service when she was working on my nails to wax her eyebrows. I am patient so again, I didn't mind waiting however I could tell that the tech felt rushed and stressed. I'm not sure if this is the norm here but the tech only trimmed my nails before applying the dip powder but did not clean up my cuticles or trim any hangnails. Also, when she was filing down the dip, she cut 3 of my fingers which stung. I understand that she had another customer waiting on her but I don't think it was appropriate for her to rush through my service.

I found this place a couple of months ago and have been coming here ever since. I don't typically…read moreget my nails done but they did such a great job I kept coming back every other week! Today I got a new nail tech who was absolutely horrible. She ignored my request for no cutting of the cuticles (even after my usual lady let her know), filed my nails AND SKIN so hard it hurt, and ended up clipping my skin too close and leaving nail polish on the side of my nails! The color she applied was not the one I picked but similar enough I just let it go. This experience reminded me why I hate going to get my nails done. When I went to pay I found out she had upcharged me for a hand massage I didn't ask for or want and then an attitude when I asked why the price was different than all my other visits. I regret not requesting my usual nail tech but she was busy with another client. Unfortunately this experience was enough to deter me from returning.

Service: I got the gel manicure. She did a good job with them with the right amount of nail coat…read morelayers. They haven't chipped. Price: $32 for gel manicure before tip. Ambiance: It's quiet and small place. There's no TV's, so I spent time watching tv shows on my phone. Cleanliness: I gave this a 3 star due to the cleanliness issue at the front entrance. The carpet was filthy as you can see from the photo, which made me question the cleanliness overall. When I got to the chair, it seemed clean with the white furniture, but I'm not very sure. I've seen cleaner places, so I don't think I would be going back.

I been visiting Upscale Nails & Spa religiously! I highly recommend this salon. Some notable…read morefeatures: Cleanliness: I have never seen a salon so spotless! They use a new plastic liner for every client and clean the chairs/tub right after. The manicure stations did not have any collective dust/powder like most places. The tables and floors are basically cleaned after every service. I am impressed! Service: The salon offers multiple services to fit your needs and budget. They have ladies who been in the nail industry for years! I asked a billion questions about my thin/fragile nails, and they were happy to answer it all. I have been working with Michelle to repair my natural nails (I had acrylic nails all last year with no breaks). My nails are getting stronger and longer with every appointment! Most places use a file machine to remove gel polish, but they use a hand file - the proper way to remove it!

Bebe is literally the best ever with mani/pedi cause her cuticle work is immaculate. I'm so…read moreimpressed 2 1/2 weeks later my cuticles still look amazing. I went in and had her change my shellac polish yesterday, but my cuticles are still so impressive. My mom had a pedicure with her and was really happy!!!

I needed a quick polish change and Genova happened to be next door from the wax salon. It used to…read morebe a Nails of America that was rebranded it seems. I was greeted warmly by the staff, who walked me over to a seat. The salon was very clean and spacious. The polish change took all of 15 minutes and cost around $12. I was glad it wasn't anything more as most places charge upwards of $15. I remember back in the day polish change was $8-$10. Ugh. I despise how expensive everything is nowadays, especially maintenance related.

Unfortunately, I received a nail bed infection from my mani here last week. This was the last straw…read morein an increasingly dissatisfied slip for me since becoming Genova. I've been coming here for several years off and on and usually leave happy, but as if the infection wasn't bad enough.... The customer service has really gone downhill. It appears a bit messy up at the front & crowded at the desk with girls just hanging out. Their technicians (never the same) seem unsure& timid, and there is usually a lack of communication between the front desk and the technician that I have to clarify repeatedly, even though the only thing I ever get is a simple, classic mani no polish, buff and go; and maybe a basic gel pedicure. The prices also went up by at least $10 a service overnight, once the name switched. Previously, I had a $100 gift card from NOA that they would not honor. Why not? I understand ownership changed, but to not honor past gift cards for longer doesn't bode well for established clients. Another time, back in May , I was told the wait would be over 45 minutes for a mani, even though that area appeared completely empty. Ok - so I walked back out and across the street to Blush Salon and got a lovely manicure right away. I don't expect I'll be returning to Genova any time soon.

I came in today for my third builder gel set here and overall, each visit has been okay. I…read moregenerally like the way my nails are done. However, as I was leaving today, I noticed I hadn't received a receipt so I asked for one. When I got to my car and reviewed it, I saw I had been charged an extra $10 for a "nail fix." That was confusing to me because I came in for a builder gel set on my real nails and they had done my previous set as well. I went back inside to ask about it and was told by the manager that the charge was because I had partially removed the gel from two of my nails. I explained that the gel had started peeling after two weeks, so I removed part of it myself this morning knowing I was going to come get them fixed after work today. My main concern is not necessarily the $10 itself, but the lack of transparency. Three different employees assisted me today between my pedicure and gel set and at no point was I informed there would be an additional charge. When I asked why no one thought to alert me, I was told they "thought I knew." Very odd response for it only being my 3rd time. I was initially excited to find a new nail salon that provided good service and transparent pricing, but adding charges without communicating them beforehand (and then making excuses for the lack of communication) makes me reconsider returning

Meh... I liked it... I was greeted with a hurried hello and it kind of threw me off for a minute…read morebecause the lady was a bit abrasive when I walked in... Again, I always tie how I am treated in the "Nail shop" to what is really going on in the world and that's straight up PRE-Judgement and I absolutely dislike ppl that go off of the notion to treat all of another race the same... the service was subpar. Anywayssssssss, the service was AIIIGGHT... I would not go back. Now I look at the nails I got done and did not like it then or now.