1. Offroad Outlaws

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Katy, TX

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Offroad Outlaws

3.3 (3 reviews)
Closed • 9:00 am - 6:00 pm

Services - Offroad Outlaws

Auto electronics installation

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People searched for Auto Customization 187 times last month within 15 miles of this business.

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Unique Customz

Unique Customz

(6 reviews)

They do Amazing work highly recommend scheduling an appt. And getting your car in for all the…read morecustomization needs you want they can do.

ONE STAR -- TERRIBLE WORKMANSHIP, BROKEN PROMISES, AND MY BRAND-NEW VEHICLE WAS DAMAGED WHILE IN…read moreHIS POSSESSION If you want a chrome delete that starts PEELING within 24 hours, go to Scott. If you want your brand-new vehicle damaged while it's in his possession, go to Scott. And if you expect accountability when things go wrong, look somewhere else. In March 2026, Scott performed a chrome delete, window tint, and wheel powder coating on my vehicle. Within ONE DAY of picking it up, the chrome delete film was already pulling back from the trim in multiple places throughout the vehicle. For a professional job, this was completely unacceptable. I asked Scott to correct the work. After MONTHS of excuses and delays, I finally dropped off my vehicle on July 2. Scott assured me he had cleared his schedule and would have my vehicle ready by the end of the day. Over the following days, he called with repeated progress updates and asked for more time. He claimed he had removed the roof rails and would powder coat them at no charge because the film kept peeling. He repeatedly assured me the rest of the vehicle was finished and looked perfect. He then asked for until Monday, July 6, to wrap things up. MORE PROMISES. MORE EXCUSES. NOTHING TO SHOW FOR IT. On Monday afternoon, Scott called to tell me my vehicle had been involved in an ACCIDENT. I went to inspect it, expecting that at least the months-overdue chrome delete repair would finally be completed. Instead, NONE of the chrome delete work had even been started. My vehicle was essentially in the same condition as when I dropped it off--except now it had significant damage. Scott had assured me that my vehicle would be kept inside the garage when he wasn't at the shop. Given what happened, those assurances clearly did not translate into my vehicle being protected. Scott claimed he was not present when the incident occurred and that it was a hit-and-run. His response? Someone else hit it, so apparently it wasn't his problem. Eventually, Scott's neighbor took responsibility for hitting my vehicle with a boat. But let's be clear: my vehicle would never have been sitting there in the first place if Scott had done the chrome delete correctly and addressed the peeling when I initially brought it to his attention. I asked Scott for a refund on the chrome delete work he never properly completed or corrected. Given the failed workmanship, months of delays, and the damage that occurred while my vehicle was in his possession, I expected a reasonable resolution. Scott refused to refund me a single penny. What makes this experience even more frustrating is the contrast between Scott's salesmanship and his actions. He's friendly, personable, and repeatedly tells you, "I'll take care of you." But when the work fails and a serious problem arises, those words mean nothing. A friendly attitude is not a substitute for quality workmanship, keeping your commitments, protecting a customer's property, or making things right when something goes wrong. I entrusted Scott with my brand-new vehicle. I received a chrome delete that started peeling within a day, months of delays and excuses, an accident while the vehicle was in his possession, unfinished work, and absolutely no refund. DO YOURSELF A FAVOR AND TAKE YOUR VEHICLE SOMEWHERE ELSE. There are plenty of shops out there. Choose one that stands behind its work and treats your property with the care it deserves.

Premier Offroad and Performance

Premier Offroad and Performance

(5 reviews)

I went in today thinking I needed a part for my expedition. Matt spent a lot of his time diagnosing…read moremy problem. In the end instead of charging me for something I didn't need he gave me a simple solution to solve my problem. Very honest folks, I highly recommend.

So let me start by saying I am not one to normally write review. That said, I feel this place…read moredeserves all they get because of their rude, unhelpful, unwilling and unprofessional staff. The owners perpetuate the behavior, and even have the audacity to refute reviews on here instead of realizing and fixing their internal issues. I have read many reviews of this place which seem to have disappeared in the last week! ; how wonderful for them. Anyway, last Saturday was the last time I will ever stop at this place. That was my 4th time in total and I did purchase new 2 sets of Rigid off road lights for my previous F-150 after Harvey. So this review does not come from an unknowing person. I stopped in last Saturday to purchase and possibly have new dual shocks installed for my steering stabilizer on my 2017 FX4 F-250. I was met by one of the guys just inside with a blank stare and his words were "we cannot do anything until Tuesday when the parts stores open." Not one word as in "welcome to Premier off-road" or anything. I described my problem and he asked what brand lift i have. I bought the truck lifted brand new from the dealer so I didn't know the answer. He did go outside to look underneath and found it to be a Rough Country lift. He didn't even look at the dual shock stabilizer to see if he had a like part to sell. He said he could not help me because they don't sell Rough Country as he stated "they don't sell bottom of the barrel stuff!" So i walked away from him, went to 4 Wheel parts, bought the same size shocks in the Fox Brand and put them on myself. Now I ask, why can the staff Premier Offroad not ask a few questions to earn business instead of talking bad about a particular brand or the other off-road shop out here? I guess they may be independently wealthy and not need the business!

Offroad Outlaws - autocustomization - Updated October 2026

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