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    Unique Customz

    5.0 (5 reviews)
    Closed 10:00 am - 6:00 pm

    Services - Unique Customz

    Chrome delete application

    Auto customization

    Auto electronics installation

    6 More Services

    Auto exterior customization

    Grille customization

    Vehicle painting

    Vehicle wrap removal

    Vehicle wrapping application

    Vertical door installation

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    Best Collision Center

    Best Collision Center

    (24 reviews)

    Spring Branch

    On the way to work, I got hit in the parking lot. Accidents happen, and I'm happy to report Best…read morecollision really is the best! It was a seamless process. They arranged Enterprise to pick me up, handled my car with care, and repaired it to it's pre-accident condition. The only thing I wish is they called me with updarws instead of me reaching out to them. Overall, the staff is friendly and knowledgeable, and the paint match is spot on.

    *Beware*: Terrible communication, terrible quality control…read more Them: "We don't just leave you hanging and not communicate like other collision centers" Me: "You are have been literally doing that this entire time" Background: My car was hit with a branch during the derecho in May. I needed back windshield repaired, some scratches fixed, and plastic part behind the seat repaired. Communication: The entire time it was with Best Collision Center, I was called once - when it was time to pick up car. All the other times was me trying to get an update on the process, where things were, timing of when it would be done, follow ups when it was not done when I was told. Literally, towards the end, called on Monday was told, "It is like the next in line for paint" and "it would probably be done Friday". Only for Friday to roll around and not hear anything, then following Monday told "it is next in line for paint, probably done Friday". I asked well that's what you told me last week. They then told me, "oh well let me actually go ask where it is". Yes, they just... kinda guess, finger in the wind on where you are. You have to specifically ask, "can you actually go and look to see where I am, and how long it will take" before they will even know where you are. At no point did they ever call to say here is what will be fixed, (insurance will do that), which I also had to call and find out. Was even asked if I wanted to fix all the damage (perhaps I'd rather have the cash instead of fixing the scratches). Quality Control: The icing on the cake, is when I go to pick up my car. Asked for money (no receipt, when I asked for one, it was like a weird request as if no one had done that before on a transaction that was over 1000 dollars), and handed keys. It wasn't until I walked out to my car, alone, to inspect that I noticed the car had bubbles all over it. No just like tiny ones, but 2-3 inch ones (see images). When I walked back in, they were shocked. What do you mean it has bubbles... huh.. "yeah its after market". Not our problem. "So what do you want us to do?" I want a windshield that doesn't look like crap that is brand new. If you buy terrible parts, that is not my fault. So after a useless conversation, they best they could do was remove the tint, which he replied "that's like 200 dollars for new tint". Okay great... how long will it take, "Umm I'm not sure... maybe end of day, maybe tomorrow. I don't know." Then what's even better, after picking it up their solution of removing tint, I open the trunk to find TONS glass pieces (see images - all of those are pieces of glass). So while being charged to clean up the glass... it didn't actually happen. The idea of quality control is just non-existent.

    Unique Customz - autocustomization - Updated May 2026

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