I live in the area and have stopped at this business a couple of times over the years…read more The first time, I had a problem closing the sunroof. I dropped by and they helped me free of charge. The second time, I had to replace a headrest on a seat. The owner gave me a phone number for a salvage place that delivered the entire seat to the MR Collision Center. I was charged a minimal fee for installation. Brand new, the headrest for a Genesis would have cost me $630. Altogether, I spent half of that for a used headrest. Great service and well worth your business.

My CRV suffered a small fender bender from a new driver. It was repaired nicely in less than two…read moredays.

A big thank you to Fry Road Collision for fixing my car perfectly!! From the beginning of the…read moreprocess to picking up my car Ray was super professional, knows the car business and very helpful. Thank you Ray and also to the team of professionals that work at the shop. I'm super happy with my car!

They did an awesome job! In addition to a pile of stuff, daughter brought home from college 2…read morepretty significant dents/damages to her car. Surprise! They fixed it quickly and at an affordable rate. It's hard to believe that they were able to bring it back to factory finishes. So impressed! Highly Recommend!

Julio makes this place for me. Repair work is done to very…read morehigh standard and he is not above walking out the store inspecting my truck and giving me honest advice and assistance. He is a guy with real integrity and in the automotive world that is a rare find! An example - recently I had a chip on the door of my truck; he recommended a touch up pen to resolve rather than getting a costly full door respray... and then fixed there and then for me. Total gem. Thank you Julio and will be back soon for the 101 other things I want doing to my truck!

One of the worst people to deal with. I dropped my car off on the April 12 and said it was gonna be…read moredone on the 28 held it for week after. They kept calling saying it would need another day. They told me they messed up and had to redo something. Didn't tell me what they messed up. They painted the frame of my window when it shouldn't be painted at all. Almost all cars are black around window frame. I dropped my car off and my car came back with my exhaust destroyed. The exhaust all the way to the headers were bent. The car has paint drips everywhere and missing so many spots. No one here takes accountability for anything and try's to put the blame on you instead.

There estimate to repair our SUV was fair and in line with our insurance…read more It was great seeing a woman (Anna) run what is usually a male dominated business so ablely. Our car was finished on time, which we appreciated. It looks good as new!

Quick response and Excellent Pricing!!!! Customer Service is THE BEST..... I'm a new and will be…read morereturning for all of my auto needs. Definitely recommend

Used them for the body shop and the detailed car wash. Great attention to detail. Highly recommend.read more

Great shop that does great work! Locally owned, very friendly, and efficient. I drove past a dozen…read moreother body shops to get here and I am super happy with their work.

Very professional. Timely on completion date. Timely on initial response to inquiry. Very…read moreprofessional phone serve. Consistency in answering phone calls and knowledgeable with answers.

Been going here for years. Nima and his family will always give the best service, at the best…read moreprices. It's the only place I trust.

Alert!!!! Run from this dealership. Thy destroyed my vehicle by their childish temper tantrums…read more They are by far the worst. Insurance will have to cover their damages.

Original review 10/31/2025: DO NOT GO HERE. AVOID AT ALL…read moreCOSTS. ​If I could leave zero stars, I would. This has been one of the most frustrating experiences I've ever had. After almost 2 weeks of waiting. I finally got a confirmation to come and pick up my truck around 5pm. But the real kicker came after the work was finally done. I got to the shop, returned the rental that they arranged for me and patiently waited like I did for the past 11 days. At around 4:30pm, I got a call from them telling me that they refuse to release my own vehicle to me. ​Why? Not because of me, but because their staff was "unable to get a service code from Ford" for the warranty work. They are literally holding my car hostage, after it's already fixed, because of their own internal paperwork or billing issue with Ford. ​How is that my problem? My car is finished. I've done my part. But here I am, unable to get my property because they can't figure out their own administrative process. It is completely incompetent and unprofessional. You don't hold a customer's car hostage over a billing code. ​I am beyond furious. This is the worst service I've ever encountered. Avoid this place at all costs unless you want your car held for ransom over their clerical errors. Update as of November 4 2025: After calling the director yesterday, he immediately pointed fingers at Autonation Ford, claiming they hadn't given "final" approval. He promised to work on it and get back to me. ​He did call back around 3 p.m., claiming he had the "code" and was just "finalizing the final details." He led me to believe I'd be picking up my truck yesterday. ​Fast forward to today, and I've received no calls and no updates. The lack of follow-through, starting from the director himself, is incredibly frustrating.

I highly recommend Katy Auto Collision! They did an outstanding job helping me out today on very…read moreshort notice. I met Jonathan last Friday just before they were closing, and he told me, "Come back next week, and I'll take care of you." He kept his word and went above and beyond. The workmanship was excellent, and their customer service is truly A1. It's hard to find businesses that stand behind their word like this. If you're looking for a trustworthy collision shop with outstanding service, I definitely recommend Katy Auto Collision. They are a 10 out of 10!

Great people Fantastic work on my car- My car received several long & some heavy scratches on the…read morepassenger & driver side while parked in a large parking lot recently I took my car to Katy Auto Collision & when I picked up my car-my car looked like a brand new car. I strongly recommend Katy Auto Collision

I returned after a good experience in the past! Only to be repeated again! This place is so…read moreawesome. Not only did they repair my truck perfectly, they kept it safely in their garage for two weeks while I was in Europe!! Service with a smile and a fair price as well!! Great job guys!!

Great work on my Triumph TR6. Repaired corrosion in various areas and did a fantastic paint job!…read more Very happy with the results.

Really great customer service. One person on duty and he had the best multitasking skills I have…read moreseen at any business in Texas since we have moved here two years ago. Advised me about insurance coverage, got them on the phone, covered, in and out in about 20 minutes. And this is while working on 5 other cars at the same time. Wow!

Beware- if you can handle an indecent, rude, conniving and manipulative owner then go for it but…read morethis is no place for those expecting good, honest people and work. Do NOT trust quotes, prices or insurance claims. Be extremely careful else your insurance premiums will go up- it's not "free". Sketchy business practice + retains personal private information even when asked to return it. Indicates probable insurance fraud. Rude & hostile owner who pressures customers for information and becomes extra hostile if you refuse service when you find better value at the actual car dealership. Chalk full of lies. Most of the 5 star reviews must have been bought for a discount on the repair.