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    BFS Performance

    5.0 (4 reviews)
    Open 10:00 am - 7:00 pm

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    Services - BFS Performance

    Vehicle battery testing

    Auto customization

    Check engine light

    46 More Services

    Engine oil light diagnosis

    Auto general diagnosis

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto electronics installation

    Engine customization

    Auto exhaust customization

    Auto exterior customization

    Auto pre-purchase inspection

    Auto interior customization

    Auto maintenance

    Auto fluids and filters maintenance

    Fuel system cleaning

    Oil changes

    Auto wheel alignment

    Auto mirror replacement

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Auto regulator replacement

    Auto switch replacement

    Auto windows and mirrors repair

    Routine automotive maintenance

    Smog check

    Suspension work

    Transmission leak inspection

    Auto upholstery customization

    Wheel, rim and tire customization

    Auto window replacement

    Auto battery and fluid recycling

    Tire balancing

    Tire installation

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Windshield wiper replacement

    BFS Performance Photos

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    XL Parts

    XL Parts

    1.0
    (1 review)

    from : robert in houston texas…read more. on september 30th , 2023 at 1:46 pm.. (i walked into xl parts store #22 1649 gessner suite A Houston Texas 77080) and was treated extremely poorly.. the people there do not have good customer service skills . it is one of the first auto parts stores that does not greet there customers well , the manager Oscar castro never smiles or says hello when greeting or say thank you when leaving. Just always has a blank look on his expression. However this is not mainly about Oscar.. I walked in the store looking for a transmission dip stick tube (SEAL).. and the clerk (which by the way , I do not know her name).. asked for all the information to the vehicle. Finaly she then started to look for this one part I was asking about. She responded that she could not see it on her screen . so I started to explain to her where on the vehicle it was located. (her replay) "I'm not a mechanic. At that point , she did not offer any other help and I had to step to the side.. so before she could take the next customer in line, (I had to asked her myself ), " do you have somebody back there that can help find this part. (which ) she then replied ,"yes, I will get somebody ". However, she did not go get somebody to help me. She proceeded to attend the next customer, okay , so I waited patiently.. I figured she would help me after that customer. (but , I was wrong) she then proceeded to the next customer. And did not make any effort to go in the back warehouse to find somebody to help me. At this point , I walked to the corner of the store and peeked in the back to call out , (is there somebody back there that can help me..) at this point, the lady clerk yelled at me and told me, "you can't go back there.. (which I replied) , "I did not go back there, I'm just standing out here calling out for somebody to help me since your so busy..(she made continuouse replies ) " if you go back there , I will call the police) and from there she just kept yelling at me and making the same comment, (if you go back there , I am calling the police.. When the manager Oscar castro , finaly came out , he did not seem concerned about what had just happened at all, he just gave me a blank look and I continued to place my order and (yes ) he did find my part. (but ) mr. castro offered no apologies , no concern , nor did he ask what happened.. he just carried on like nothing had happened. I have been here along with other colleges from my company. And Oscar does not greet his customers , doesn't thank his customers for coming into his store. He always just has a blank look on his expression. I understand , we all have other work related issues going on in our heads. But if your in customer service . the least you could do is make your customers feel welcomed and not just made to feel like a number. I was not pleased with the clerks service , I felt rejected , and thrown to the side with here deminor towards me. And mr castro could have been more receptive and offered some kind of concern . very poor people skills

    BFS Performance - autorepair - Updated June 2026

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