Super easy to get the TSA pre check process completed. Started the form online and then set an appointment just a couple days later. Kevin helped us out and he was funny, informative and had us in and out easy peasy. It was $85 and surprisingly found out our credit card had a discount program for the TSA pre check fees to be reimbursed- check your credit card benefits! Thanks Office Max! read more

OfficeMax - Office Equipment Near Me - Sacramento, California

While I could not find the exact size of badge/name tag holder I wanted, I found everything else. The store is always well stocked. Staffing is limited and of little help. But, they do have just about every type of office supply you could want. And prices are reasonable. read more

Audrey, I understand that retail isn't always the best job, but you made me feel so uncomfortable shopping at this store. You didn't greet me, and you looked at me with a "what are you doing here" vibe. I thought it was just me, but as we walked out my husband (who is forever unbothered by anything) said "oh man, that was so uncomfortable, she stared you down." That was one of the most awkward experiences purchasing something I've ever had in my 40 years of existence. Any job where you deal with people is important, and while I don't expect a customer service representative to always be happy and jovial, there is a big difference from that and just making people feel bad for shopping at a store. I hope this can be a coaching moment for a manager to help this young woman be more professional when dealing with clients. I'd rather support real stores than Amazon, but I am now apprehensive to come back to this store. read more

I went there yesterday to purchase some copy papers, but I was not able to find them. I then went back up front and asked for assistance. I asked Lani, one of OfficeMax employees behind the counter, and she stated that they don't carry those without even asking exactly what I'm looking for. She even stated it in a very unprofessional manner. I pointed out to her that their website shows that they have them. I went back to the area and found them. I was going to purchase quite a few of the copy papers, but now I decided to never buy anything from OfficeMax. Lani is rude and very unprofessional. I will never, never recommend OfficeMax to anybody. read more

they are always so rude in the print department, they will not help you or show you how to use their office equipment, Ariana was there she didn't tell me I needed a 1 in front of the fax number, the next day I went back and she finally faxed it for me, still has not been received, I would go elsewhere for your office needs i have to now I tried to fax twice from there, still no fax received! read more

I went in to ask some questions and hopefully do some printing. After being blatantly ignored and allowed to be cut in line, the associate was extremely dismissive and told me that they did not have the paper I desired in the print center, and that they can not print anything smaller than 8.5x11. I was directed to the back of the store to find my own paper without any assistance. To my surprise, when arriving to the East Sacramento location, all of those things were untrue. The paper, size and service were all available behind the (smaller than Arden) print center. I wish I could give a zero star. read more

Today I went to Office Max to buy a few supplies and was pretty impressed. The service was great, the store had great clearance such as 0.15 cent rulers, and a great selection. This store even banners! The only thing I didn't like was how some items were cheaper online while others weren't. If you go to this Office Max, I would recommend downloading the app and showing the cashier any items you found cheaper online. read more

OfficeMax - Printer Area - Office Equipment Near Me - Sacramento, California

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Today is April 30th 2026 it's about 1:20 p.m. I just got off the phone with the manager on Office Max on Arden Way I'm literally crying right now I told her I'm literally crying right now I actually called the corporate office I guess they don't care about our complaints they say well you have to call the local manager I went in the one on Arden Way no one wants to help me no one wants to help me the only thing they say is go to the copy machine read the directions good luck not all of us are computer savvy okay in my 50 years of experience this is the worst customer service ever all I wanted was step by step help on how to email stuff from my phone to their copy machine to them I was inconvenience I'm literally crying right now wow wow wow please please hire someone that knows how to help people not just people off the street and hire people that care I'm going to a mom and pop copy machine maybe they can help me they can probably help me more than this Arden Way corporate read more

the customer service is great but don't know how to release hold on funds so you have to go up there and I ass of

Usually order fr brand's website to find cheaper & support them staying in business, not fr this store where shelves are often bare, but it was on my way to work. On this day, able to piece together a password book, price unknown until after check-out bcz shelves don't have prices clearly listed. At counter, little boy didn't bag items, or discuss my current account status as a sole proprietor, when his "bro" came up and put his large items over the top of mine as if I didn't exist - the 2 of them laughing. Transaction not even complete. No bag, no account status, my info exposed to this narcissistic kid. After the clerk took my $$$, the 2-Bros mocked me as I exited. Next day, took back to return the $78.40 (bcz cheaper on line) and spoke to manager, Kevin, who was decent. I didn't get where I am by being treated like a 2nd-class citizen and I won't be back. This is 2026 not caveman days & their are consequences to tolerating this type of behavior. Will post a pic of what $78 buys if I can. And please note, if I see a male person going into this store to support this misogyny, I'm going to see you as one of the bros. I will be taking my business elsewhere. So, Mr. Kevin, now look up my account and see how much I've purchased in your store, where businesses are going out of business next to you. read more

I came by to print some items for a large project I have been working on. The staff is friendly I actually dropped one day and they secured it for me when I returned the same day to retrieve it. The set up for printing via e-mail to the print/scan is a little funky but easy to manage. I knock off stars because each time I have gone in there the place is kind of a mess on the cleanliness scale. Prices are ok- but still expensive if you ask me. read more

Sylvester is awesome! I have not been able to write many reviews due to staying home so when I had a chance today, I felt compelled because of the great service I received from him, at this specific store . Saved me time, money and effort. I needed a desk, all-in-one printers/scanner, a chair and more. I run a portfolio of apartment communities here in Sacramento for a national firm and needed an office set up and this was just super ease! High recommend! Go to this location and you won't be sorry about your decision. Also, the store was clean, didn't feel picked over and staff was everywhere to help! read more

OfficeMax - Sylvester, the most awesome associate - Office Equipment Near Me - Sacramento, California

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I went in here at 520pm to print out 2 16x20 sheets. The "manager" said he couldn't print them because they close at 7. A whole hour and half until closing. It doesn't make sense. His customer service was also terrible. Won't be back to this location. read more

Printing here was a waste of money. The ink quality on the card stock papers were horrible ! Many of the colors didn't show up or came out transparent or black. For 55 papers, it was close to 70 bucks! You get charged for the papers on top of the printing. Crazy. read more

I came in to print some booklets. The store manager, Scott, was able to assist me. He walked me patiently through every step of the process, thus allowing me to finish my project way ahead of my schedule. He provided excellent customer service, was very thorough and patient! I didn't expect that, I have to admit! So pleasantly surprised, and I will definitely be back! Thank you!!! read more

I came in last night right before close, and I needed a print order. Craig was SO NICE and SO HELPFUL! He could tell I was a little flustered using the copy machine and was so patient and kind. I'm in retail and I almost thought about recruiting him but I think the manager would have not loved that. Thanks, Craig! read more

Out of stock on a lot of basic items. Out of stock on a lot of basic items. Out of stock on a lot of basic items. Out of stock on a lot of basic items. read more

There's nothing sexy about OfficeMax. There's nothing sexy about office supplies at all, really. But it's at least a place where you can get what you're looking for without a lot of hassle. More and more these days, I find myself looking for things I used to find here elsewhere, but I still find they have good values on printer ink and small package items like staples or file folders that I can't find in packages of less than 5000 at Costco. The employees are hit or miss when it comes to knowing what's on their shelves. Usually asking for something results in them wandering around to look for it with me rather than pointing me in the right direction. read more

OfficeMax - Office Equipment Near Me - Sacramento, California

Angela in printing was great. Spot on customer service. Kia, however, undid everything. He skipped me twice in the line when calling up customers despite having been there for a hour. When it was pointed out that I was next Kia did not care, said he was sorry but he is still calling up the person he was pointing to. Next time I need printing, if I see Kia there, I am taking my business elsewhere read more

I bought a backpack with a handle for my granddaughter for medical reasons. I went out and bought what I thought was a very strong made one. I spent $169.00 for it. I didn't have the receipt as I've never had one fall apart in just over a month of using one. I told them I bought it last month. They said without a receipt (again it was emailed, so they should have a record of a sale) I can't prove it was within 39 days, They refused a replacement. When the Office Depot was on Stockton Blvd just off Mack Road, they went out of their way to help me on a desk chair that was broken. The manager at the one on Arden was a real nasty person, she was unwilling to help me as the wheels were damaged and a strap broken. Obvious defects on the backpack. I will NEVER GO BACK THERE AGAIN. Service and people are not willing to help and are attitude deficit to their customers. read more

Still 1 star. I use a particular brand and size of weekly planner. It's difficult to find in stores and costly online. I called. I asked if they carry blue sky brand and the small 3x6" weekly/monthly planner with spiral bind. The person comes back and says yes. I ask, so you have blue sky brand calendars? Answer = yes. And you have the small 3x6" ones? Answer = yes, my manager just told me. And that's the best answer I can give you. I ask, and you cannot walk down there to verify? You see, I've called your store before to ask if you had something on your shelves, was told yes, then when I arrived there were absolutely none. Answer = ok, I'll go check. The response, "no, we only have the 5x8 size." Thank God I am persistent. Thank God I loathe laziness and will push an employee to do what I was taught when I worked in retail, GO AND CHECK FOR THE CUSTOMER. I also loathe wasting my fuel and my time. With that, my review is done. You get the point. This store may have what you need at a reasonable price. But it may not. And good luck getting someone who recognizes the reason why you "trust, but verify." read more

I drive all over town for work. When I'm not driving, I use the usual office supplies in my office - paper, staples, toner, etc. My big box office supply store of choice is Staples to be honest - mostly because I get a decent corporate discount there... but not too long ago, Staples closed the location closest to me (boo!) so it's not so convenient to go there. Even so, I tend to go to Staples because I'm familiar with the store layout and so on. Well, this night I found myself in the middle of another area where there's no Staples to be found, and I really needed some supplies - so Officemax to the rescue! They had everything I needed. It was nearing closing time, so very few other shoppers in the store... I was able to grab what I needed and bail. If I find myself in a similar situation in the future, I'd have no problem going back. The store was well stocked and the staff was friendly. read more

I went to this store expecting to receive help and be welcomed and the people at this store were so rude. did not greet their customers nor want to assist their customers. i was told to use a specific website (avery.com) to create address labels and now that i did that they can't help me actually print them out??? makes absolutely no sense. TREAT PEOPLE BETTER!!! YOUR JOB IS TO HELP!!! if you don't know how to help then get someone that can. old dude at the counter with stinky breath just shrugged his shoulders and basically said, well i can't do anything to help you print these with that website so good luck. bye, y'all are so rude. read more

Customer service at the print shop is horrible. They make you feel like you are bothering them. I've been here several times and it's hit and miss on the type of customer service you will receive but I'd say most of the time it's sub par. While I waited in line I heard the employee just be completely unhelpful to the gentleman. He ended up leaving without getting what he needed. When it was my turn she told me to go to self service because they had alot of orders. I said I did not expect to receive it now. I ended up leaving. I could tell she did not want to help me. She did not want any more orders clearly and that caused 2 customers back to back to just leave. I absolutely will take my business elsewhere. I do not recommend using this print service save your time and your energy and go somewhere where they want to actually provide their customers with great service! read more

Rotten customer service! I dread having to there and usually don't have to since I can get most everything online. When I do need something it is always a hassle. They remind me of Radio Shack just before they went out of business. read more

Great customer service by the manager and team. Excellent value. Easy parking. Clean and organized.

I'm sorry to admit I forgot the name of the young man who assisted me at the cash register but he was so very kind and extremely positive and I really appreciated that. Keep staying positive! read more

Trust those who Yelp regularly... * false advertising * poor customer service * short staffed * unable to look up my discount member number My visit today cost me $177 more than expected. My personal and client documents will NOT be picked up for shredding for two weeks. NOT recommended read more

OfficeMax - Office Equipment Near Me - Sacramento, California

Came here to get business documents printed and needed them to format the documents. It took the lady at the service center over 30 minutes to scan 2 documents and email them to the service company. I'm here again trying to order the same documents since the company has set up the format and I can now get them printed. There's only 1 person in the service center and 2 groups ahead of me. Been here an hour. This place is understaffed and seems to be managed in an insufficient manner. read more

The employees were all friendly and helpful when I came in. The only reason I am giving 4 stars is because it is pretty expensive to just print one piece of paper. I needed it on a Sunday though and office max is open for printing unlike most places (especially during COVID). It was clean and not very busy and they also were selling a lot of hand sanitizer on discount which was nice during these times. I ended up buying some. read more

Always there when I need something in a flash. Usually in and out within minutes unless I have time to peruse the aisles for nothing in particular. Thanks for being around the corner. read more

Normally I purchase my ink online but I was in a pinch and popped into this location. This review is based solely on the customer service & not on the products they carry. Upon walking in there were 2 employees literally sitting at a table and talking as of on their break but they were at the print counter. When I asked for assistance I felt as if I was intruding on their conversation. As I approach the cashier she is leaned over on her phone texting and seems bothered that she had to work as well. Their pricing is high (compared to online retailers) but that is expected. read more

The continued journey from Office Depot Folsom Bulavard. So after being told by the manager at Office Depot on Folsom Blvd. I track on over to the Office Maxx to look at the floor model. When I arrived there were people there, I went to the laptops and to my surprise the laptop I was looking for was not on display. So I waited to see if I would get any help, again no one greeted me this must be a common thing these days. I wait again for another 20 minutes. I saw one associate see me as he was walking on the other side of the building. I decided to go to Best Buy where I might get some help. These businesses need to have someone saying good morning or help acknowledge that you have seen them come through the door. read more

My mother purchased a Magellan desk and hutch here and paid for delivery. When unpacking the hutch a major piece was cracked in half and clearly packed that way. When I called the store they said because my mom hadn't purchased the two year extended warranty, there was nothing they could do. I explained the product had been delivered the day before and wasn't even assembled. What horrid quality control. read more

It was great that the store with self-service copier was open on a Sunday. Most places are closed. There are 3 self-service copier machines, another great feature. The self-service copier machines need to be upgraded, slower than molasses. You press the button to make a copy and a display a spinning wheel that spins, and spins, and spins. Really slow if you are making a lot of copies from a book. I made a joke to my friend that it reminds me of dial-up in the old days or a hamster going round and round on a wheel. read more

I had the pleasure of meeting a fine example of an excellent employee and just a really good man today in the Office Depot on Arden Way. Michael was extremely knowledgeable and helped me obtain a good quality printing job as well as quickly and nicely handling other shoppers at the same time. He was efficient, kind, and he knew how to help me get good copies in the print area. It's rare these days to come across an exemplary employee and sadly, even more rare to come across such a good human being. My thanks to Office Depot for your insight in hiring him! read more

For me, Officemax is a place where you can get maximum boredom in the minimum amount of time. I really, REALLY dislike office supply stores. There are only so many aisles of overpriced highlighters and sharpie pens that I can look at while the Mr compares the price of computers that all look the same to me. If they sold beds and pillows at least I could have a snooze while he looks around. Today I needed some large envelopes and since I was going to the fabric store next door I decided to go into the store myself. It was wonderful. It is how I imagine a man [who hates shopping] might shop if he shops alone. I walked in, avoided all sales associates, saw what I wanted, compared the price with another item, bought what I needed and ran out of there before the drowsiness could set in. read more

Came in to get some old colored photos digitized. Josh was very helpful and told me about their special frames that look really cool on enlarged color photographs. I accidentially left my envelope with the photos and Josh saw them on his counter and brought them over to me on the other side of the store. True customer service is so refreshing. I was also given assistance by one of the other employees to help me find the right pens for my business needs. All of the staff were courteous and helpful. I will be back to give this kind of a company my business. read more

Great place for Black Friday shopping!! The customer service was excellent. I went in to buy a laptop and was greeted by 3 people for assistance. When I picked out an office chair- 2 employees helped me take it to the register and even escorted me to my car! Don't know if these guys work on commission but I definitely enjoyed the customer service and deals. Thank you for reading! read more

As stated, OfficeMax isn't the place you come for entertainment and personal fulfillment. But, if you need envelopes or something copied, this one fills your needs admirably. I can speak most personally about my experiences with the CopyMax/Impress part of this store. If you wish to learn why I came here please read my review of the OfficeMax on 2800 Power Inn Road. Hazel, the lady who works behind the CopyMax/Impress counter is a God send. She generally runs the outfit single-handedly and does so with a helpful and service oriented attitude. Since she is generally the only one there and it can take a bit before she can help you, but she WILL help you. You can also be sure that it is done right the first time. If for some odd reason it isn't, Hazel will make sure that it is. If you need some simple copies without much headache, this is your place. read more