What a great place to be! I recently had a small Project of copying documents in as high fidelity as possible for office use; stuff like degrees and certs to hang on a wall. Ideally you want quality paper and as good a scan as possible. Well that's exactly what I was able to accomplish with the help of this Office Depot on Bird Road. The place was clean, I was welcomed when I came in and the copies were the best quality I'd seen in all the places I ended up going to. Also, it was SUPER inexpensive, even for a few 11"x14" printouts it was only a few dollars. I walked away very satisfied with the interaction and cost effectiveness. Great experience, great place. All things considered, five stars read more

Office Depot - Printing & Copy services - Office Equipment Near Me - Miami, Florida

The cashier, she said her name was Holly. She was Rude, threw the items in the bag, couldn't figure out how to apply my Rewards dollars. All she could say was call the 800 number. Oh yeah she first understood English and then decided she didn't when I asked for a manger. read more

There were only two employees in the entire store. 1 at the cash register and another roaming around. This is the reason these stores are all going out of business to the internet. If I could rate it a zero, I would. read more

Office Depot - Nobody working behind the counter at all. - Office Equipment Near Me - Miami, Florida

Great service at this location. Karla was exceptional in helping me pick out the right ink. Amazing service!

worst store customer service In history and I normally don't do reviews whatsoever not even if I had a bad experience but boy, the wait here just to drop off a fedex package with labels is like waiting in line back in the days when people sat outside the Apple Store and used to camp with tents, the associated took forever with just one customer and even edited the flyer for customer with a line of 4 other customers who were waiting to be helped read more

The print center is great! they do color copies on paper and transparencies in regular and legal size while you wait. They laminate too. I also had bindings chopped off very large books and have them three hole punched. Darcy gives fantastic customer service and trouble shot the printer so I didn't waste my time going there. Thank You read more

This was a pretty big store. Had to grab something for my child for school so it was pretty busy. We waited like 30 minutes in line but everything was super clean and well kept and had lots of stock of everything read more

Haley and Chris were so nice and helpful! They had already closed the printing section, but they still allowed me to print what I needed.

Super customer service. The young lady that has the pretty tattoos and the glasses is so patient and nice. She helped me with the work I needed and I'm super happy with the service. Great customer service she needs a bonus! Every time I walk in she's always helping everyone at the same time that makes everyone go in and out fast. read more

This store sold a faulty Lenovo IdeaPad 5. And since this was a surprise birthday gift for me, I hadn't been able to turn on the computer and check it until it was past its exchange date by a week (exchange/return date is within 2 weeks). This was definitely on me, but I do not think Office Depot should be selling a faulty laptop in the first place. I called their listed number +1-800-463-3768 and a nice gentleman explained to me that because of the office policy, he couldn't do anything about it. I completely understand this, but please do not sell faulty products to anymore victims. read more

I gave it 3 stars because I actually found someone to help me relatively quick. While you can find all of your home & office needs on your own its those times you need to speak to someone that's a problem. The checkout lines are also terrible, they only have one checkout person while the print area has like 4 people just sitting or standing there, jeez read more

Welcome to Office Depot, the land of expensive office products and selection-limited aged electronics. But there are still some things Office Depot can do better than Amazon and its online competitors... The other day I found a post on Slickdeals.net that pointed to a deal on a Brother Label Maker for $8, free pickup in store. I had hesitated at a similar deal a month ago because I have regretted doing online order pickups in the past. I decided to not let the deal go, and so to make matters more entertaining, I hopped on my road bike and instead of going to my nearby Tropical Park, I went to this Office Depot. I walked in and there was a huge sign "PICK UP ONLINE ORDERS". I was quickly helped and they had my order ready for me. I didn't see a place to park my bike so I entered the premise walking it (YOLO). Overall, their employees were nice, attentive. I wouldn't suggest coming here for your next computer or printer because with a dutiful research you'd be better off online. If you need a chair or desk that you find a deal for, then it's okay. Happy shopping! read more

I have been waiting to make a copy with only 1 person in front of me for over an hour. When I asked the supervisor "Willy" he stated COVID-19 is the reason why there is only 1 employee behind the huge copy center - He further explained everyday the shortage of employee increases as their paychecks decrease! Meanwhile the store is LOADED WITH CUSTOMERS and everyone is less than 1 foot away!! Complete Nonsense read more

Have been here a few times to pick out occasional office supplies needs. I can't say the staff is rude, they are friendly enough, but sadly incompetent and clueless, or maybe it's the corporate culture, that they seem to need direct any question or issue to the manager. Sometimes all the registers seem to at a halt as they wait for the manager to appear... Not to mention a few times I stopped by to get something on sale from the ad, to find that they were out of stock. read more

This is easily the worst office Depot location.. super slow, and now I can't email them to have something printed.. not sure about everybody else, but I don't remember all my logins, and when I need something printed right before a meeting, this isn't the place to go. Go somewhere else read more

The struggle is real with this one. Ive given this office depot so many chances and every time I am disappointed. I went in 2 weeks ago to get 3 workbooks hole punched and spiral binded came in around 11am waited an hour for the guy to tell me he cant get to it that he is too busy that it would be ready in 2 hours. Thankfully I called 2 hours later to check up on before driving over the same guy told me id have to come in around 6pm NOTE this is 7 full hours where they couldn't take 10 minutes to put together the workbooks. I told the guy listen hole punch them and give me the spirals and ill put them together, clearly he is incompetent and the workbooks were needed for a trip the next day. 2 weeks today, I placed an order for a poster board (foam and laminated finish). I blame myself for not opening the package up in the store and checking it just got back to the office to find the board prepared so s*****y. See pics attached the entire lining is rough cut the cutting of the laminated is all wobbly, it looks like they gave a child a pair of scissors. Not only do they have the worst customer service but the management needs to figure out the print service area; they had 4 people putting together a display for pencils and 1 guy working this section with a huge line. Its disorganized, the quality is complete crap and I swear to myself and my business we will never be back. Avoid this office depot, maybe try another location, staples or just google print project services in my area. SUCH A DISSAPOINTMENT! I wont make this mistake again. read more

See all

Today I visited to print a simple black and white 16x20 line drawing for my architecture class. Last week I had 2 files of the same size printed and was charged roughly $5 per print. Today, for whatever reason, I was charged, $13.90 for one print. When I asked why the price was different I was told that last week I was somehow incorrectly charged. Ok, fair enough but I gotta say, that price of $13.90 is INSANE for 1 print. I paid it because I needed the print for school and the employees trying to explain why it was so expensive was making me angry but mark my words, I WILL NEVER RETURN TO ANY OFFICE DEPOT. This same print at FedEx on their plotter literally costs $2.90. You are ripping people off charging over $10 for a line print that's black and white and it seems as if your employees don't understand what the proper prices are in the store which just makes things ten times worse. Enjoy my $14 dollars, you won't be getting any more from me ever. read more

Office Depot - Office Equipment Near Me - Miami, Florida

The worst Office Depot ive ever been to. Completely incompetent people, especially in the printing department. Go anywhere else. I was here for 3.5 hours and they couldn't figure out how to properly print my business cards. read more

I just went in to this store to buy a few things. I would say less than 20 people in the store. I was the only person at the register. OMG checkout was so PAINFUL! No basic customer service skills such as "hello"! One of my items was on sale and I had to walk back and take a picture of the sale sign. The only thing this person said to me was "enter your phone number" and only after I asked him to enter my rewards number. What is happening? And please. . . don't say under staffed! This person was standing at the register waiting for a customer! Install self checkout no human needed!! read more

Upon entering, I was not greeted in any way nor was I asked if I needed any help or direction. There were no in-store signs guiding me to the appropriate department. I needed to exchange a defective product I bought online from Office Depot; I ended up waiting 10 minutes in the wrong line to then be redirected to a different line and wait another 15. The staff didn't seem very enthused or thoroughly trained, especially not in the subtleties of customer service. One young lady looked at me very blankly when I was next in line, instead of a simple "how can I help you?" The manager (or assistant manager) was generous with his assistance, though not as welcoming as I would've liked. For this sub-par service, I would simply recommend shopping online. Getting to the store isn't worth the hassle if the staff don't effectively create a welcoming and pleasurable atmosphere as well as a memorable service experience for the customer. read more

I'm not surprised this Office Depot only gets two stars. And that's too much. I went there today as I had purchased and ink cartridge that was flawed and not working and wanted to exchange or return it. My printer was not no working so my work had been delayed. I had my invoice with me. A young man by the name of Willi did not even hear me out, looked at my invoice and said I had purchased the cartridge longer than two weeks ago, so there was nothing he could no. That's the policy. I was taken aback by his short and rude attitude, especially since this was a Manufacturing defect, and should not fall under any policy. When I asked him that I wanted to talk to the Manager, he walked away from me throwing in my face with an arrogant and cocky attitude and voice "I am the Manager. Good luck getting your money back". Wow! Arrogant, incompetent, rude, nasty and useless. Office Depot should fire this guy who does not have the slightest idea how to treat people or deal with problem situations. When I asked him for his last name he answered "I don't have a last name". if he can't stand the heat, don't step into the arena. He is best qualified to stay away from people as far as he can. Maybe be a Janitor. read more

I walked in to buy a desk phone... something I haven't done in years and know little about. The good folks at Best Buy actually recommended I go to Office Depot for phones (that's great customer service and builds loyalty). The guy at Office Depot didn't know about phones (I'm ok with that), but showed no interest in helping me select a phone... simply walked away. He really didn't even say "hi" come to think of it. After exploring options I walked out without a phone. Not that any of the 6 folks at the front doing nothing really cared. I was looking at the highest priced ones. My reasoning, if I'm going to do the research to make a decision, I'm better off buying online. If Office Depot can't distinguish itself with customer service and experience with a willing buyer then they have already lost to Amazon. They just don't know yet perhaps. If you're holding Office Depot stock it's time to sell. They have become the Blockbuster of Office products. read more

I went there the other day to buy some supplies for school, I was kinda lost because it was my first time there but a young lady named Patricia helped me, she also explained to me how the rewards program works and she signed me up :) very good service and staff!! also someone else helped me out with the printers read more

Terrible Office Depot, really slow. Zero customer service. Go elsewhere. Even their self service copy center sucks. No organization- waiting... read more

Do not ever go to Office Depot on 87 Avenue and Bird Road .ordered copies and girl stated- we had to cancel order - sorry you had to drive here for me to tell you. Management no where to be found. read more

They basically rejected to accept my ups package yesterday because I wanted to insure a small box for $1000.00 Apparently there are special handling instructions that they have to fulfill to make sure that the package doesn't get lost. All they had to do was to get the ups driver to sign for it. So when I asked the lady to lower the insurance so that it won't cause them extra work, she refused, and sent me to the ups office in nw 25th st. With traffic I lost about 45 minutes of travel time that would of been completely unnecessary. Very poor service! I still can't believe they they refused to lower the insurance to accommodate me. I basically felt like they kicked me out of their store. read more

The cpd girl is super helpful and awesome I think her name was Megan incredible service 10/10

One star, only because zero was unavailable. Horrible service and dumb employees. On 11/15/18, I was looking for a 100cmx70cm poster board and I called in advance to check if they had any. The lady on the phone, the only lady working there (for the manager to identify who it is), told me she had and would pull the poster board out to save it for me. When I arrived at the store, I asked the lady I had talked to on the phone and she said that her coworkers had put it back. She then proceeded to ask me to go get it myself, EVEN AFTER SHE HAD SUPPOSEDLY ALREADY GOTTEN IT OUT. I went to the very back of the store and, low and behold, the poster board was no where to be found. Angrily, I walked back to the front of the store and asked her to help me look for the board. She then asked one of her coworkers to go and help me. He took 20 minutes to search for the non-existent board in the database (probably manually in every store in the nation at the rate he was going). All in all, the board was never in the store and I wasted 3 hours of my time because an imbecile was too idiotic to tell me that THERE WAS NO POSTER BOARD. So yeah, 10-out-of-10 service! read more