I had an exceptional experience today. I had purchased a new logitech mouse to replace one that…read morestopped working. I couldn't get it to work so I brought computer, keyboard and mouse to this store. Fortuantely I met ANDY LOTERMAN. Andy is on the maangement team here and does their tech support as well as anything else they ask him to do. He just took control. It required several steps including downloading a program that will help with problems in the future. His expertise was impressive. Thank you Office Depot for having such an expert available to help your customers.

I came here hoping to get some help with a banner. I ordered a standing banner back in September…read morewith an Office Depot two hours away because that's the area I was currently at for the day. The people there were SO HELPFUL. I thought coming to this OFFICE DEPOT I would receive the same help. I couldn't even fully explain what I needed help with before the guy began opening his mouth to tell me what he COULDN'T do. I hadn't even fully explained the situation. So in my head I'm thinking, "how could you not be able to assist me if I haven't told you what I needed?" Sometimes the power of LISTENING can go a long way rather than opening up our mouths which is a lesson to be learned. I rather drive two hours to get GREAT service than to come back here which is only 6 minutes from my house and receive rude service. I'll get what I need elsewhere. #Won'tBeBack

The agents was very nice however the Mgr was rude not helping at all!!! He didn't respect his…read moreemployees when they tried to ask him for help in order to help me.

As office supply stores go, Office Depot is the equal of Officemax and Staples. They're all…read moregenerally expensive except for weekly sales and coupons. This location is no different, with the usual assortment of products and a copy department. I wasn't exactly stunned by the high prices or the discounted sale prices. It was interesting to find that they had free WiFi available within the store. The staff was friendly but I left the store empty handed.

They require masks so they lost my business. I'm vaccinated and I should have a choice.read more

By far the best staples location I have been to! Best staff ever. I can't rave enough about Brian…read more Brian gives the best customer service, always helpful and cheerful. And I have been to this location several times to come to this conclusion. Other than that you know what you are coming in for when you visit staples. I get my supplies from them here and there. I mostly use their photo/copier station more. Fantastic service, always quick. Plenty of parking outside.

Just stopped in to get some business cards printed. Using a new work IPad and was sure how to…read moreupload the image of the card to Staples site. Raven at the copy/print desk had me all set and out the door in no more than 3 minutes!! See was great!! Thanks so much Raven!!

Good customer service. Friendly and professional. No wait. That's all i have to say! It was greatread more

I had to go here a few months ago to print off some copies with a lot of graphics. They were great!…read moreIt was an emergency printing for a big presentation, but they were so reassuring over the phone when I first called to check to see if they had the availability for it, prompt in confirmation when attachments and printing information were sent over, and kind when I got to the store. Plus, the printing quality was great.

I've made many purchases from this Best Buy but when it comes to Customer Service, I've never been…read moreso disappointed! We spent almost $3000 on a 98" television in July, by September after purchasing the Total Protection Plan (useless) we have a television the flickers to an all-black screen. Was told we needed to deal with the manufacturer. Well, we've been dealing with them for over a month, and you can't speak to a person that speaks English. So, you try to explain what it's doing, send them videos of what it's doing numerous times only to not get any response from them. We went back to Best Buy and spoke with 3 different 'managers' who basically said there was nothing they could do, that we have to go through the manufacturer. So, tip number one NEVER EVER BUY A TCL!!!! Number two, don't expect to get anything resolved with Best Buy cause they definitely DO NOT stand behind their products! At least at this store!!

Went in to do a headphone warranty exchange and ended up copping a laptop also. In which I was…read moreassisted by Mike. He provided great service to me. Salute!

Beautiful and functional furniture with a great selection of unique designs and features.read more

Fantastic service and very friendly staff! They are knowledgeable about the products and what they…read morecan order for us. Will definitely be shopping here again!

I have used this store frequently over the years, mostly for my many, many, Amazon returns. They…read moreare always super fast and all of my packages have gone back to Amazon. When sending out normal packages they arrive in a timely manner. Today I used their print services for the first time. I emailed them the file, they responded promptly (special shout out to Melanie for such a polite and professional email!) and the print was ready incredibly fast. It was a larger print, 11x17, lots of colors, cost a little over $1, and great quality. I love this store!

This is more a review of UPS than the local store. We recently paid to overnight ship a passport…read moreto a college kid in New York. The package arrived in destination city at 10:30 am next day but wasn't delivered until 11am the following day or 48 hrs after shipping. Talked with the store manager and he said he'd put in for a claim as it didn't make sense as there was no weather delay. Well the claim got rejected due to weather in Kentucky. Corporate UPS customer service is a joke. This is like them saying they couldn't deliver from Cincy to Cleveland because there was a storm in California. UPS isn't responsible for weather delays. Best say a prayer if you use UPS as they don't honor their word.

I mostly use this location for their "pick up in store" option, which is one of my favorite ways to…read moreshop anywhere right now. You order and pay online, and then they email you to say the item is ready for pickup. You walk in, head over to the customer service counter, pick up your item, and walk out. Super duper simple. Their customer service team has always been friendly and the store never seems crowded or messy and I love that. So, yesterday I had an issue with an item that I ordered online for shipment. I ordered an "open box" item that did not arrive as described and was missing items. After spending a frustrating 20 minutes on the phone with their "customer service" representative who did not know anything about Open Box or the different levels of conditions, I decided to head over to the store itself to try my luck. What a great experience! The second I started to explain that I ordered an item at their best condition level and they sent one two levels lower, two associates were horrified and immediately took action to resolve the issue. I was in and out of the store in ten minutes and completely satisfied. Once again, Best Buy's in store customer service saved the day!

So the follow up from BestBuy…read more....... They will provide no support of any kind as the item was beyond their 14 day return period! Understand what this means....... We purchased this item as a gift and was immediately wrapped as such. It wasn't opened by the recipient until beyond 14 days meaning BestBuy will not support in anyway. Please learn from our misfortune and buy elsewhere! Your hard earned dollars deserve better after sale support. Considering Crutchfield would be one suggestion.

Bio works is awesome. I've gotten orthotics from Steve for years, and he always finds a way to fit…read moreme in when I'm home from college. Additionally, he is awesome at adjusting my orthotics based on where I'm feeling pain in the foot. Highly recommend!

Bioworks billing is not customer friendly. I would not do business with them again…read more I got orthotics for my daughter. They charged $185.00 for each for a total of $370. I assume this is in-line with industry standards. After insurance paid their share I was sent a bill for $39.46 in June. After tracking down the insurance payment, I paid the bill in August. In September a debt collector started harassing me for a $15 late fee. The debt collection never asked for me to pay the bill (because it was already paid). I called customer service and they refused to waive the fee and call off the debt collection agency. I pay numerous medical bills and have never incurred worse customer service.