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Loveland, OH

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Office Depot

2.0 (2 reviews)
Open • 8:00 am - 9:00 pm

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Office Depot

Office Depot

2.1(7 reviews)
5.6 mi
•$$

This review is for the print shop services at Office Max. I've had a number of jobs printed at this…read morelocation, ranging from a couple of black and white pages to a large poster for my wedding. The employees that work at the printer counter are typically helpful and polite, if not friendly. For black and white printing on standard 8.5 x 11 paper, I just bring in a flash drive and it usually takes 10-15 minutes to get through printing and check out. My most recent job was about 300 pages long, and I paid just under $35. Not bad! The only hiccup I've had here was when I had the poster printed and mounted on foam board. I dropped off the flash drive and was told to pick up the poster later that day. When I came back, however, the employee at the counter (a different one than previously) told me that the first poster someone created had been poorly made and showed it to me. It had creases and wrinkles all over! Yikes. Not what I ordered. "I just can't imagine giving this to someone to use for their wedding!" she said, and made me a new one while I waited. While ideally I would have picked up my poster when I first arrived back, I truly appreciated this employee's conscientiousness in dealing with the situation. She could have handed over the first poster, I could have made a scene, it could have gotten ugly. Instead she saw the error, alerted me, and immediately made it right without my having to ask. Good on you, Office Max.

I had an exceptional experience today. I had purchased a new logitech mouse to replace one that…read morestopped working. I couldn't get it to work so I brought computer, keyboard and mouse to this store. Fortuantely I met ANDY LOTERMAN. Andy is on the maangement team here and does their tech support as well as anything else they ask him to do. He just took control. It required several steps including downloading a program that will help with problems in the future. His expertise was impressive. Thank you Office Depot for having such an expert available to help your customers.

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Office Depot
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Best Buy Fields Ertel - Front

Best Buy Fields Ertel

2.5(37 reviews)
0.5 mi
•$$

I mostly use this location for their "pick up in store" option, which is one of my favorite ways to…read moreshop anywhere right now. You order and pay online, and then they email you to say the item is ready for pickup. You walk in, head over to the customer service counter, pick up your item, and walk out. Super duper simple. Their customer service team has always been friendly and the store never seems crowded or messy and I love that. So, yesterday I had an issue with an item that I ordered online for shipment. I ordered an "open box" item that did not arrive as described and was missing items. After spending a frustrating 20 minutes on the phone with their "customer service" representative who did not know anything about Open Box or the different levels of conditions, I decided to head over to the store itself to try my luck. What a great experience! The second I started to explain that I ordered an item at their best condition level and they sent one two levels lower, two associates were horrified and immediately took action to resolve the issue. I was in and out of the store in ten minutes and completely satisfied. Once again, Best Buy's in store customer service saved the day!

So the follow up from BestBuy…read more....... They will provide no support of any kind as the item was beyond their 14 day return period! Understand what this means....... We purchased this item as a gift and was immediately wrapped as such. It wasn't opened by the recipient until beyond 14 days meaning BestBuy will not support in anyway. Please learn from our misfortune and buy elsewhere! Your hard earned dollars deserve better after sale support. Considering Crutchfield would be one suggestion.

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Best Buy Fields Ertel
Best Buy Fields Ertel
Best Buy Fields Ertel

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Office Depot - officeequipment - Updated October 2026

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