I went to pick up the laptop battery that I ordered through them that I had paid for an advance,…read moreand I discovered that it was no longer in business. I think perhaps they have filed for bankruptcy.

This is a great place to check out if you like buying refurbished electronics and spare parts for…read moreyour items. I always check out their selection of laptops when I'm around the vicinity. The techs are very knowledgeable, patient, and friendly.

Diagnosed a computer problem and fixed it. But they belong to a subscription service and you will…read morebe billed once a month, any repairs made or not. Just be careful to discuss terms if you use them because I was completely unaware of the one fix pulling me into a subscription.

I opted to get a new battery instead of a replacement phone when my phone would not charge…read more Asurion gave me either option. That was the ONLY issue I was having. I took it to ubreakiFix in Lexington, KY. They were not professional, and just like the other reviews I have read it took twice as long. Also, after I finally got the phone back, it would not answer incoming calls without using speaker. But the worst part is, several of my accounts were hacked! I had to contact the ones that were hacked, and had to change the passcode on all the others...stay away from this place

My webcam went out. My laptop screen went out. This was all during the work from home times during…read morethe plague. I needed to get this fixed or buy a new computer. And I don't like to buy things that go down in value. Enter Computer Plus Repair. During the initial call, I was told about the potential causes and prices/times needed for repair. Within a day of drop off, I had a quote and anticipated time needed to get parts and repair. The quote was reasonable and spot on. The service here is top notch. One more thing. I have an older computer that I considered upgrading. Get this...they advised against it because of the age of the computer. That's honest service you can trust. I'll definitely be doing business with them again when I have another computer problem. It's not only a five star establishment, but an exemplar five star.

Being computer illiterate I down loaded an update I shouldn't have and crashed my computer. I took…read moreit to computer plus. In 2 days was fixed and up and running they kept me informed the entire time. I completely trust them to repair my mistakes with the computer. They are friendly and down to earth. And being an old veteran I keep In touch with my buddies via the computer they really helped me and at a reasonable price cannot thank them enough Terry

My experience with this store was very disappointing. I purchased a phone through a payment plan…read moreand was also convinced to pay for insurance, which cost me an additional $200. When my device stopped working, I expected the insurance to help replace or repair it. Instead, they had no replacement device available and offered no real option to fix it. The only solution they provided was a $600 voucher, but that amount already includes the $200 I paid for the insurance. In reality, they are only giving me about $400. On top of that, it is difficult to find a decent phone for $600, and I am still required to continue making payments on a device that no longer works. I feel misled and extremely dissatisfied with how my case was handled. I would not recommend this store or its insurance plans to anyone.

I recently purchased an LG tv, scheduled delivery, but didn't realize that only meant placing TV…read morebox on floor. To hang TV on wall was an extra $70. Reluctant I paid the fee, they hung TV, turned it on and adjusted some color, but couldn't connect to sound bar. I was told Geek Squad could come for an additional fee. Again I hesitated but had no choice since TV sound was horrible. Waited 3 days, called several times but could never connect with Geek Squad. Finally with (free) help from Google, I was able to get sound myself from sound bar. So beware and be ready when purchasing from this store... only delivering the appliance and box comes with your purchase price. If connections, or additional work is involved, many additional fees could be required. I won't be back . Too many stores to choose from where placement, adjustment, etc is included in the price.

Went to Lexington Computer Support - DevNull, LLC at 110 East Lowry Lane for computer repair. When…read moreI picked up, they added Webroot security without prior discussion or approval from me and charged $39.99 for annual coverage, I did need security, but a discussion would have been in order first!! Little did I know that they overcharged me by $10.00-Webroot sells same service on line for $29.99 every single day. But most concerning, I WAS BLOCKED FROM ACCESS TO WEBROOT BY LCS -DevNull, they set themselves up as administrator and I HAD TO HAVE PERMISSION TO ACCESS TO THE SERVICE FOR WHICH I PAID. Each time I called to ask that I be added to access so I could run a scan whenever I wanted and to see what Webroot was isolating, the people at LCS-DevNull had an excuse as to why I could not access the service for which they had charged me. Also, discovered that they had set up my computer to allow them to access it anytime they wanted without my permission or knowledge. I had an issue in March and wanted to access Webroot so I called to have access allowed, more hemming and hawing and excuses. Josh Adams talked with me, I questioned why I was paying for a service I could not have access to nor control. He does not like to be questioned and is quite snarky in his demeanor with customers that don't kow tow to him. And just like the school yard bullies from grade school, he used his best used car salesman tactics and told me my problem had nothing to do with Webroot and danced all around why I could not have access, making the problem mine instead of his unethical business practice. If you are not doing something wrong, like charging me for a single user service but installing a much cheaper "business" service that allows for 5 users to be connected at a reduced price, then why not just give me access??? He does not like being called on the carpet for his shady dealings at all. In the most unprofessional manner I have ever heard, he would not allow access -said I did not need it. I told him give me access or refund the service and remove it, I will get it myself directly from Webroot. He said he would REFUND THE ENTIRE ANNUAL FEE AS SOON AS THE BOOKKEEPER CAME BACK and we would part ways. Gladly, I do not like bullies nor liars. I questioned when I could expect the check to be mailed, he said the bookkeeper would be back later in the day and that was on March 12th. I followed up with an email to support@lexingtoncomputersupport.com on the 19th of March confirming a full refund was promised. Went to their website yesterday and did a live chat, and guess who I was chatting with, you got it - Josh. Only problem was, Josh accepted my chat, but he never responded. Not good customer service nor is it any way to win customers and gain a good rating on line. Typically, if a check is mailed in Lexington 40503 going to 40503 it takes 1 to 2 business days. Further, I originally paid by credit card and you know they have that card number on file, so issuing credit would have been easier and quicker. Still nothing has been done. It has been 3 weeks, so what conclusion should I draw from the lack of refund being forthcoming by Lexington Computer Support-DevNull LLC?? Here is a copy of the chat (or lack thereof) from April 3rd: Welcome to LiveChat Josh Adams Sr. Tech MGR Josh Adams 19:29 Hello, Can I help you with Computer Support today? Answer any questions? Name: XXXXXXXXX Email:XXXXXXXXXXX Hey Josh, still waiting for the $41.34 credit you promised in early March for Webroot service that I was not allowed to access. When can I expect your company to send a check? See your invoice 1700783 if you don't remember. I see you are too busy to respond, didn't think you would, exactly what I expected so now I will use the internet sites to let all know that you are a liar and do not honor what you say you are going to do. Rate this chat: RATE: THUMBS DOWN. LEAVE A COMMENT. Josh is a liar, said on 3-13-2020 that he would credit entire amt paid for Webroot account I was not allowed to access. He does not like to be called on the carpet for shady dealings. They may provide a decent service, but Josh needs remedial customer service and ethics training!!

Lexington Computer Support provides the highest level of client service. A great benefit is the…read morepreventive diagnostic services they provide. It will keep a small problem if its fixed in time from becoming a catastrophe. I highly recommend them

All I can say is a grateful thank you for the service here. We brought in over a dozen iPhones,…read moreiPads and other Apple devices. They gut we spoke to called our collection 'a museum'. He wasn't lying. My first iPhone I purchased just weeks before Steve Jobs passed away. I said I never part with it but we all have to move on and do we did. Everyone we spoke to was very helpful and although most of our collection had no value, that was fine, it's the recycling that Apple does that was what we wanted. Terrific experience for us here and we'll be back. Thanks to everyone we spoke to!

Today was the worst encounter my family had with 2 employees and the manager, except for the…read morerepresentative named Evan. He had another customer with him, and we waited patiently. However, I asked the front person if there was another employee who would help us, but we were told no one was available, although there were other employees in sight just standing and chatting. It was a frustrating situation and Gustavo their supposedly "manager," approached us to see if we needed help. So I asked if he could help us with the phone upgrade and set up the new IPhone. He then said we had to wait for Evan, to which I replied: "So you cannot help us then." What was his purpose in being in the store if he couldn't help the customer while another employee was tied up assisting two families at the same time? The whole time, this lazy and rude manager Gustavo was standing and watching while we were waiting for Evan. Dear Apple Store, you do not need this manager, Gustavo, in that store, on your payroll for doing NOTHING!!! He is rude and dismissive with the customers and is completely incompetent. He does not deserve his title. The other employee Chelsey is another joke. That is all I can say.

Bought a Ps5 from them and it wasn't working. When I brought it back the owner went out of his way…read moreto find me a working one and apologized for the inconvenience. Very nice company.

Needed a broken screen replaced. It took only two hours!…read moreRefurb King is the best! Handy location and great customer service!

They canceled my order for an SSD without any notification, probably due to the fact it was priced…read morenormally and not gouged up, and tied my money up for a week, no communication what so ever.

Hard to do business with online. For my first order I was sent the wrong item. I had to contact…read morethem twice before they issued a return label. Got refund several days after they received the item. For my second attempt they now require a PayPal account. I don't have a PayPal account because PayPal requires an app on your mobile phone. You have to agree to accept automated texts from them. This is unacceptable for me. I get enough junk texts already. I don't need more.

I got a new phone which had to be activated and setup. Most important, all the data from my old…read morephone needed to be transferred to the nev phone. Dustin was terrific. He completed the process and gave me a mini tutorial on the new phone. If you're in need of a Verizon store, I recommend this one. Be sure to ask for Dustin. 126

Blaze met me at the door. I explained I needed a manager since I had a POA to use. Blaze signed me…read morein and was pleasant and efficient. Soon Enoch the manager helped me and spent a long time trying to locate my sister's account in Virginia. After many calls and texts the verdict was that Virginia has a land line system that is not easy to access. I didn't have enough info to continue. I was disappointed but understood and will recommend Enoch for doing all possible to help me.

I've gone in a few times to do some printing. The staff was very helpful. I was in and out very…read morequickly.

I had an interview early the next morning and submitted an online document request, but didn't…read morerealize it was after 2pm. Max at the front was extremely helpful and courteous. He expedited my order and made sure I had it ready for the next morning. Big thanks to him and the staff!!