Excellent service and they have great values in phones, laptops, and parts…read more Staff is friendly (not pushy) and very knowledgeable. Will definitely shop there again.

I went to pick up the laptop battery that I ordered through them that I had paid for an advance,…read moreand I discovered that it was no longer in business. I think perhaps they have filed for bankruptcy.

They were pleasant and tried to help me unfortunately, they didn't have the battery for my phone…read morethat was 8 years old - advised to to take it to apple for the new battery

Diagnosed a computer problem and fixed it. But they belong to a subscription service and you will…read morebe billed once a month, any repairs made or not. Just be careful to discuss terms if you use them because I was completely unaware of the one fix pulling me into a subscription.

My webcam went out. My laptop screen went out. This was all during the work from home times during…read morethe plague. I needed to get this fixed or buy a new computer. And I don't like to buy things that go down in value. Enter Computer Plus Repair. During the initial call, I was told about the potential causes and prices/times needed for repair. Within a day of drop off, I had a quote and anticipated time needed to get parts and repair. The quote was reasonable and spot on. The service here is top notch. One more thing. I have an older computer that I considered upgrading. Get this...they advised against it because of the age of the computer. That's honest service you can trust. I'll definitely be doing business with them again when I have another computer problem. It's not only a five star establishment, but an exemplar five star.

Being computer illiterate I down loaded an update I shouldn't have and crashed my computer. I took…read moreit to computer plus. In 2 days was fixed and up and running they kept me informed the entire time. I completely trust them to repair my mistakes with the computer. They are friendly and down to earth. And being an old veteran I keep In touch with my buddies via the computer they really helped me and at a reasonable price cannot thank them enough Terry

Nate helped me. He's great!Very knowledgeable and helpful! Need more employees like him!read more

My experience with this store was very disappointing. I purchased a phone through a payment plan…read moreand was also convinced to pay for insurance, which cost me an additional $200. When my device stopped working, I expected the insurance to help replace or repair it. Instead, they had no replacement device available and offered no real option to fix it. The only solution they provided was a $600 voucher, but that amount already includes the $200 I paid for the insurance. In reality, they are only giving me about $400. On top of that, it is difficult to find a decent phone for $600, and I am still required to continue making payments on a device that no longer works. I feel misled and extremely dissatisfied with how my case was handled. I would not recommend this store or its insurance plans to anyone.

Lexington Computer Support always provides exceptional support for their clients. They go out of…read moretheir way to help everyone who contacts them with expert information and helpful advice to build long term relationships. I highly recommend Lexington Computer Support. Bruce Maples

Went to Lexington Computer Support - DevNull, LLC at 110 East Lowry Lane for computer repair. When…read moreI picked up, they added Webroot security without prior discussion or approval from me and charged $39.99 for annual coverage, I did need security, but a discussion would have been in order first!! Little did I know that they overcharged me by $10.00-Webroot sells same service on line for $29.99 every single day. But most concerning, I WAS BLOCKED FROM ACCESS TO WEBROOT BY LCS -DevNull, they set themselves up as administrator and I HAD TO HAVE PERMISSION TO ACCESS TO THE SERVICE FOR WHICH I PAID. Each time I called to ask that I be added to access so I could run a scan whenever I wanted and to see what Webroot was isolating, the people at LCS-DevNull had an excuse as to why I could not access the service for which they had charged me. Also, discovered that they had set up my computer to allow them to access it anytime they wanted without my permission or knowledge. I had an issue in March and wanted to access Webroot so I called to have access allowed, more hemming and hawing and excuses. Josh Adams talked with me, I questioned why I was paying for a service I could not have access to nor control. He does not like to be questioned and is quite snarky in his demeanor with customers that don't kow tow to him. And just like the school yard bullies from grade school, he used his best used car salesman tactics and told me my problem had nothing to do with Webroot and danced all around why I could not have access, making the problem mine instead of his unethical business practice. If you are not doing something wrong, like charging me for a single user service but installing a much cheaper "business" service that allows for 5 users to be connected at a reduced price, then why not just give me access??? He does not like being called on the carpet for his shady dealings at all. In the most unprofessional manner I have ever heard, he would not allow access -said I did not need it. I told him give me access or refund the service and remove it, I will get it myself directly from Webroot. He said he would REFUND THE ENTIRE ANNUAL FEE AS SOON AS THE BOOKKEEPER CAME BACK and we would part ways. Gladly, I do not like bullies nor liars. I questioned when I could expect the check to be mailed, he said the bookkeeper would be back later in the day and that was on March 12th. I followed up with an email to support@lexingtoncomputersupport.com on the 19th of March confirming a full refund was promised. Went to their website yesterday and did a live chat, and guess who I was chatting with, you got it - Josh. Only problem was, Josh accepted my chat, but he never responded. Not good customer service nor is it any way to win customers and gain a good rating on line. Typically, if a check is mailed in Lexington 40503 going to 40503 it takes 1 to 2 business days. Further, I originally paid by credit card and you know they have that card number on file, so issuing credit would have been easier and quicker. Still nothing has been done. It has been 3 weeks, so what conclusion should I draw from the lack of refund being forthcoming by Lexington Computer Support-DevNull LLC?? Here is a copy of the chat (or lack thereof) from April 3rd: Welcome to LiveChat Josh Adams Sr. Tech MGR Josh Adams 19:29 Hello, Can I help you with Computer Support today? Answer any questions? Name: XXXXXXXXX Email:XXXXXXXXXXX Hey Josh, still waiting for the $41.34 credit you promised in early March for Webroot service that I was not allowed to access. When can I expect your company to send a check? See your invoice 1700783 if you don't remember. I see you are too busy to respond, didn't think you would, exactly what I expected so now I will use the internet sites to let all know that you are a liar and do not honor what you say you are going to do. Rate this chat: RATE: THUMBS DOWN. LEAVE A COMMENT. Josh is a liar, said on 3-13-2020 that he would credit entire amt paid for Webroot account I was not allowed to access. He does not like to be called on the carpet for shady dealings. They may provide a decent service, but Josh needs remedial customer service and ethics training!!

I had a problem with the USB-C charger connection on my iPhone. I had cleaned the port but it still…read moredid not connect. I was at the Apple store at about 2pm this afternoon and a guy told me the connector was dirty and he would clean it with tools he had in the back. I was skeptical but he brought it back and the connector worked perfectly. I wish I had got the young man's name because he did a great job and made me learn something today and I wanted to mention it in this review. I have a maintenance agreement for my iPhone but he told me the cleaning was free of charge anyway. Great service!!

All I can say is a grateful thank you for the service here. We brought in over a dozen iPhones,…read moreiPads and other Apple devices. They gut we spoke to called our collection 'a museum'. He wasn't lying. My first iPhone I purchased just weeks before Steve Jobs passed away. I said I never part with it but we all have to move on and do we did. Everyone we spoke to was very helpful and although most of our collection had no value, that was fine, it's the recycling that Apple does that was what we wanted. Terrific experience for us here and we'll be back. Thanks to everyone we spoke to!

My 2015 MacBook's C port had worn out. Refurb Kings replaced it for me and now the port works…read moreagain. I found this business to be very responsive, and they provided explanations for all the work that they did. They are quick to respond online. When there was a delay due to ordering a part, they contacted me about that. I was also able to speak directly with the technician who performed the work. All the personnel were easy to talk with. I would like to add that the store is an attractive place of business and is customer friendly. There are neat display cases of refurbished items, and many are on sale for the holidays. I trust Refurb Kings and will use them again whenever I need help with my devices.

Bought a Ps5 from them and it wasn't working. When I brought it back the owner went out of his way…read moreto find me a working one and apologized for the inconvenience. Very nice company.

So I just bought a gaming pc and needed to upgrade my m.2 looked everywhere for a screw since it…read moredoesn't come with one, called these guys up they said yeah we know exactly what you need just come pick it up. When I arrived they were nice enough to give me the screws I needed and that says a lot right there!!!

They canceled my order for an SSD without any notification, probably due to the fact it was priced…read morenormally and not gouged up, and tied my money up for a week, no communication what so ever.

I got a new phone which had to be activated and setup. Most important, all the data from my old…read morephone needed to be transferred to the nev phone. Dustin was terrific. He completed the process and gave me a mini tutorial on the new phone. If you're in need of a Verizon store, I recommend this one. Be sure to ask for Dustin. 126

Blaze met me at the door. I explained I needed a manager since I had a POA to use. Blaze signed me…read morein and was pleasant and efficient. Soon Enoch the manager helped me and spent a long time trying to locate my sister's account in Virginia. After many calls and texts the verdict was that Virginia has a land line system that is not easy to access. I didn't have enough info to continue. I was disappointed but understood and will recommend Enoch for doing all possible to help me.

I had an interview early the next morning and submitted an online document request, but didn't…read morerealize it was after 2pm. Max at the front was extremely helpful and courteous. He expedited my order and made sure I had it ready for the next morning. Big thanks to him and the staff!!

I've gone in a few times to do some printing. The staff was very helpful. I was in and out very…read morequickly.