I am so disappointed in how I was treated at this store. My family has bought paint from them for…read moreyears. So, naturally when I needed paint for my whole house being built- I took my blueprints and headed to the store. I made sure to let them know that I needed help calculating what I needed. Jim and I spent two hours with the blueprints and I had him check the amounts twice because it sounded like a lot to me. He assured me it was correct. He sold me 5 gallons of primer and 21 gallons of paint for a 1300 square foot home. We ran out of primer halfway through and had to drive an hour back to get more. We have almost 8 whole gallons of paint leftover. We called twice asking if we could return some paint for store credit. He basically told my husband that I was a liar and didn't show him the blueprints and that I told him that I didn't plan to prime the whole space. I am meticulous about my decisions. I explained fully well my plans and trusted that an older gentleman could help me calculate seeing as he'd worked there for a while. We are out about $400 in paint we can now trash and absolutely do not appreciate this man trying to take advantage of a woman just to get more money and sell more paint. So very disappointed that a business would be ran this way.

Love this store! Great, local, family owned business who will work with you on big projects…read more Great people!

Michael was great to work with. I am a repeat customer and satisfied with the quality of his work.read more

I would like to update my review for this business. The overall previous review is true and I will…read moresay in the end they provided quality work. Only feedback I would give to this company is be honest and straightforward with the product. No excuses just tell a customer how it is, they will understand.

My mom has bought 7 stockings at this location and she is a loyal customer. However she continues…read moreto be treated very rudely by the staff. My mom was taking pictures of stocking options for Grandkids and was rudely accosted for taking pictures. How could you treat a recurring customer so poorly! Maybe think about having better interactions with nice grand parents.

After hearing consistently wonderful things from my friends in Knoxvillle (a/k/a needlepoint…read moredesert) about M's, I made the three hour trek to see it myself. It's a beautiful, bright shop with a huge selection of fibers, embellishments, and of course, canvases. I came with some projects in progress and canvases I haven't started yet, and the gals were patient and helpful with everything. I'm not an experienced needlepointer, and they helped me choose exactly what I needed based on my preferences. I have a hard time making decisions about needlepoint because I don't know enough to know what I don't know, so it took some serious customer service on their part. In the end, I found exactly what I needed and left with many great recommendations and ideas, not to mention a bag full of needlepoint goodies. I loved all their finished samples and was inspired by the gorgeous decorative stitching on some of them. I also love seeing finished projects because I rarely know how I want my completed canvases to be finished. I'll definitely be back!

We were looking for new living room furniture and not happy with what we found in the…read moreBerea/Richmond area. I found the Oak Factory on Yelp and I'm so glad we did. The selection is great and all their Furniture is made in America. You find the style of sofa/chair and you want, pick the fabrics you like and two weeks later it arrives. They offer delivery to Lexington for $69 and to Berea for $95. Twice a year they offer 0% interest for 48 months. The staff is very helpful without being pushy. I definitely recommend that you check it out if you looking for furniture in the Lexington area.

After having several negative experiences looking for office furniture, my family made it to Oak…read moreFactory. The staff was very attentive and looked after us from the moment we hit the door. They were able to answer all of our questions and the furniture itself was very well made. We made the final purchase on our shopping spree at Oak Factory. I would give it 5 stars but they just wouldn't budge on the already great deal they had tagged on our desk!

I have worked with Marilyn at DRC fabrics for years. She always has beautiful fabrics from which to…read morechoose. Great customer service and fantastic selections. We got the green vinyl for our banquet and the fabric for the pillows

Great people to work with. Huge selection of quality…read moreFabrics. Detailed workroom. Wide range of styles from contemporary to traditional. Good selection of trims.

Great small shop with a bigger shop feel. Up to date fabric, friendly owner, and good prices…read more Things in the back scrap pile are sold by the pound!

Great little shop with excellent fabric and a nice selection. Owner is super nice and helpful…read more Prices are fair. Plenty of parking. Love the things I bought. Thanks so much!

Is a great place to shop for home decor items. They have seasonal decor as well as jewelry,…read moreclothing, and candles. They usually have a open house in the fall and for Christmas. The new location however is a little out of my way for shopping. There new location is 1148 Industry road, Lexington Kentucky 40505, former Address : 250 Walton Avenue #130, Lexington, KY 40502 .

Finally got to visit House Designs in their new location. Open and airy (although I do miss the…read moreraised garage door), the industrial displays are filled with great product. Florals of all types, wreaths, baskets, tabletop, and large commercial designs give you all sorts of ideas for your home or business. Their selection of silk stems are featured throughout the store in all types of containers. More room allows for a boutique section just for the ladies. The blonde with the stylish glasses waited on me and with their new computer system, I was ready for checkout immediately. Although I missed not seeing any of the guys, it was a great visit and I will be back!

This review probably isn't fair but I am hoping that the owner or manager sees it and addresses the…read moreissue. I am in the market for a new recliner, not a big fan of shopping in person and especially not of high pressure sales tactics, so I generally take advantage of the research online. This being said, I had seen multiple commercials advertising a "moving sale". I highly doubt they were moving but thought it might signal good prices and open the door for negotiations. I am one of those people who refuse to pay full price unless absolutely necessary. So, I got on their website and looked at a few recliners. I then sent an email inquiring about the quality of the leather. I also asked what the cash price was for it. This was on July 30th; I NEVER received any response and the email did not "bounce back". It is obvious to me that they do not want to do any legwork to sell anything. Very disappointed because I really wanted a new chair. After checking other Suffs reviews, I will be shocked if I ever hear back from anybody. Sad, somebody could have made a nice sale as I was looking at both a Stickley rocker and Lazy Boy recliner.

This review is based on service alone. No purchase has been made yet. They were extremely…read moreknowledgeable and beyond patient. I am a "trying " customer to say the least, as I am consumed with indecision. They never once even hinted at being frustrated.