This store is great and even better he's a great guy! he has saved me so many times! he deserves…read moremore attention!

Instead of apologizing or taking responsibility, he decided to tell me he was "losing money."…read moreDespite the fact that I paid him $1k for a new phone and I have nothing to show for. Get over homie. Take it like a man and drink your soup.

Phone was checked for malware and scams! Did a great job. Had been hacked and needed to make sure…read morephone was without those crazy, malicious hackers! Highly Recommend them.

Dropped my laptop off on Friday September 11th, was quoted 3 days to receive a quote of the price…read moreand if i wanted to go through with it. I received no update for 7 days, in which it required me to go into the store to get. I called Friday, September 18th to check in, the man that answered the phone said he had no update for me. Not that the part was ordered or anything. Just that he had no update. Okay I understand being busy thats fine. Called on Monday September 21st and left a voicemail asking for any update that they could give me at all. No follow up. Okay whatever. Call again on Tuesday the 22nd. No answer again. At this point, I a Full time college student now had been without the main source of homework completion and note taking for SEVEN CLASS DAYS, with zilch heard about my laptop. I decided to go into the store. I explained the situation and the employee went back and confirmed what part I needed and came back out to ask if I wanted to proceed. THEY HADN'T EVEN ORDERED THE PART. 7 business days and my part had not even been ordered to get the repair started, after I was quoted 3 originally. I was shocked and did respond in that manner to the employee, basically wtf??? He asked if i wanted to proceed or wait to have him put it back together and take it. At this point I already put the 60$ deposit down when I dropped it off which would take another 3-5 business days to come back to me. I told him I had to continue due to this. Today(8/25) I called to check in again because at this point I no longer trust this place and Im fed up. MY PART STILL ISN'T THERE. At my wits end I asked to speak to a manager and explained my situation hoping for literally anything. A true explanation on why the employee had lied originally about the time quote, not oh we just got busy because if the 2ndemployee could do it out the second I came into the store thats just not an excuse, a discount, an offer to refund me in cash so I could take it somewhere else literally fucking anything. Instead, I got the "busy" excuse as stated previously as well as "there is a queue". Which yes. I understand I need to wait my turn. No qualms with that at all. But there were likely phones that got turned in and finished before my part was even ordered or I even got a response to my voicemail from Monday(8/21). (referring to other reviews((why i chose this place in the first place....)) as well as what I overheard from another customer. I have no issues with needing to wait for a part to be ordered, or waiting behind people who turned their electronics in first, but the fact that the employee could do it the second I came into upset I truly believe thats not the case here. Another note, doesn't my part have to be there to truly be in the queue? Because if the part isn't there they can't even do anything with it so I am automatically at the end of the queue. Why are parts not confirmed the day of drop off? This place is inefficient and has very bottom of the barrel customer service.

I highly recommend this place!! I was in and out in less than 10 minutes. Phone looks brand new…read moreagain. I only paid 79$ for my screen to be replaced for an IPhone 8 Plus. Very fast service and friendly!!

Great service even after closing!! Super friendly and great service! I definitely would recommend…read moreto anyone thst needs a phone repair done. I have been here several times and the service just gets better every time!!

My computer power switch died about six months after the rubber covering disintegrated. I was…read morepressing the naked uncovered switch with the eraser end of a pencil so it would not short out. But in a few more months that failed to turn it on. I took my XPLORE tablet computer to the 3 top rated computer repair places in Lexington KY to no avail. People would not even open it up to investigate. The owner of Hartland computer told me about Doc Computer repair in Nicholasville KY, "The guy there can red neck wire it if anybody can." I took it to Doc's. They eyeballed it and said they could likely fix it. They also looked the tablet up and told me that parts and support from the manufacturer was ending next month and I would need to get a hustle on to get to them if this failed to work. The weekend passed and they called me and said it was fixed and ready for pickup. OMG I was so happy! It was $140 which I had approved at drop off. I will be back to Doc's! Great place. Stephen Cox MD

I left a Sony CD player here for repair over 5 months ago and had an original estimate of 2-4 weeks…read morefor repair. The shop hasn't given me a single update since then and just respond with "we're working on it" every time I call. I go out of my way to support small businesses and try to be as patient as possible. There's no redeeming qualities about this business and would avoid at all costs. They took a diagnostic fee and haven't even figured out what's wrong in the months they've had it. Horrible experience

A prong on the pendent of my necklace broke. They fixed it, cleaned it, and rhodium plated it. When…read moreI got it back it looked better than when I first bought it.

I brought 2 necklaces for repair, after a small wait for other customers to be served (they were…read morebusy!) I was helped and my jewelry was truly fixed in a flash! No more than 15 minutes and I was out the door. Reasonable prices. My stuff wasn't complicated. I'll be back!

The customer service was great he listened to what I had to say. Get back to quickly looking into…read moremy problem to make sure what I was asking for would fix the problem I was having. Come over on time an was ready to get the job done. All in all a 10/10 if I have PC trouble in the future I will use this service again.

Would definitely recommend. Their prices are very reasonable. They fixed my daughter's phone…read morequickly and communicated promptly.

Completely unprofessional and untimely. He didn't take any accountability or even attempt to help…read moreresolve the issue. Absolutely unacceptable service.

Sew A Lot in Lexington is a neat place to go to find sewing machines, fabric and all the neat…read morethings for crafts,quilt, embroidery and much more. The employees are so friendly and knowledgeable about what they sell.

Previously I had enjoyed going to this store, friendly staff, clean, bright and well organized…read more Sadly, this was not the case this time. I went to the store because I had received an email (see below) that they were having 30% off. It's about a 35 min drive for me. When I walked in a gentleman was the only person there. I asked him about the sale. He said it was only Pfaff machines and accessories. I pointed out the signs displayed and my email, and he just kept rereading it out-loud. Like he was trying to justify what he told me. Anyway, finally, he asked "well, what exactly did you want to purchase with the discount?" I had already told him notions, stabilizers, etc. Frankly, I felt offended by this question. As if I needed to beg him for each item. So I simply said, "nothing, thank you" and left. Meanwhile, I'm still getting emails, one today saying the sale ends tomorrow, and please post review to yelp, Facebook etc. So here is your review, sorry.