About a year and a half ago they replaced my touch screen. It stopped working again. Went in today…read more(3/23/26) They assessed the problem and replaced the screen - 100% covered by the lifetime warranty. I paid $10 deductible on the screen protector. Whole thing took less than an hour. I 100% recommend this business. Matt was the technician that helped me.

I took my phone to get fixed for the top speaker and charger port, after he said the charger port…read morewasn't broke and was completely fine (it wasn't) and I tested the top speaker and it didn't work at all, when I was testing it everything else worked fine and he said that it would probably be a board connecting issue and I said that that's fine he put the old speaker back in and after that about halfway down the road I realized that my phone doesn't even try to connect to cellular data, the bottom speakers that didn't even need fixed don't work at all, my phone randomly restarts every couple of minutes and now my phone doesn't even charge one bit, don't come here unless your planning to buy a new phone!! I wish I could give it 0 stars

Fixed a 40-year old Kustom amp that I thought was dead. Works great now. Couldn't fix an equally…read moreold Fender solid-state four-channel mic amp and explained why to my satisfaction. For a while I was going down there from Lexington just to see what gear he had for sale.

This guys is THE MAN for amp repair. And he's super fast. He's repaired tube and solid state for…read moreme. Typical turn around is two working days.

Among the sharpest, nicest, and fair tech specialists in Kentucky. Very good with computers,…read moretablets, phones, and gaming.

This place has been nothing short of excellent. I have had to come here twice to repair my phone…read morescreen and have a tempered screen protector installed, and once more to replace my battery. Each time was a pleasant experience. Each time, I have had the pleasure of having my service done by Kyle Hogan. This man really knows his stuff. He let me sit and watch him work during the most recent visit. He told me of the level of care he puts into each repair. He constantly finds common problems that occur when people go to other repair shops ("this person forgets this screw, that shop never reinstalls this right, etc"). Don't believe me, read their other reviews. If you need to get your iPhone repaired, other smartphone, Mac, or PC, come here!! You won't regret it. The level of quality that is put into this service cannot be described in words.

He was able to remove the virus from my tablet and gave me a very good price. This is my second…read morevisit to this business and was satisfied the fist time also.

Excellent service and knowledgeable technician. Used their service many times , always reputable…read more AT and T said I needed a new phone because it will not charge with a cord , he cleaned and fixed it for under $100, also gives Vetrans discount.

Bought a Ps5 from them and it wasn't working. When I brought it back the owner went out of his way…read moreto find me a working one and apologized for the inconvenience. Very nice company.

Needed a broken screen replaced. It took only two hours!…read moreRefurb King is the best! Handy location and great customer service!

Diagnosed a computer problem and fixed it. But they belong to a subscription service and you will…read morebe billed once a month, any repairs made or not. Just be careful to discuss terms if you use them because I was completely unaware of the one fix pulling me into a subscription.

I opted to get a new battery instead of a replacement phone when my phone would not charge…read more Asurion gave me either option. That was the ONLY issue I was having. I took it to ubreakiFix in Lexington, KY. They were not professional, and just like the other reviews I have read it took twice as long. Also, after I finally got the phone back, it would not answer incoming calls without using speaker. But the worst part is, several of my accounts were hacked! I had to contact the ones that were hacked, and had to change the passcode on all the others...stay away from this place

Do not go here they do not used apple certified products. Ripped me off with a screen replacement…read moremy phone now worse it is slow laggy, gets hot when in use, battery was affected it dies fast poor screen quality!! Will end up going to apple to get a qualified apple screen replacement. $160 in the trash

Took in a for a new battery and they broke phone. Apple store verified and so did a second person!…read more AVOID!!! DO NOT USE THEM!!!!

Thank you for bailing me out with a cable that was needed for the hospital. Great service and very…read morekind. Located conveniently inside the Meijer grocery store!

These guys repaired my iPad screen for literally half the price, or more, than anyone else in…read moreLexington and if they didn't have to order the screen it would've taken less time.

Quality repair and great customer service. Don't waste your time or money at a traditional tech…read morerepair shop.

I took my MacBook Air to Hartland to have the keyboard replaced; one of the key caps had come off…read moreand simply no longer worked. I also took in a older MacBook Pro that would no longer boot up. When I got my computers back (at more than $200) things were fine -- for about a month or so. The trackpad on the Air stopped working and the cursor frequently moved on its own. I took it to the Apple Store and they replaced the trackpad. The cursor problem got worse. Back at the Apple Store again, they said that the back of the computer did not match the top of the computer -- the serial numbers didn't match and evidently the trackpad didn't fit correctly when it was replaced by Hartland. The cursor issue was also caused because the back had been replaced by a back that didn't match. I ended up having to buy a new MacBook Air; the Apple Store did credit me for the trackpad they replaced but I was still out a lot of money because of what Hartland did. I guess they figured it didn't matter if they used cheap or substitute parts. Or maybe they just don't want to repair computers any longer. I wouldn't recommend them to anyone.

People leave reviews for many reasons--either because they had an outstanding experience or a truly…read moredisappointing one. As a business owner myself, I know how much weight reviews can carry, so I put a lot of thought into writing this. I've given Pieratt's multiple opportunities to fix my situation, and I have proof via email, text messages, and phone call logs to show the effort I've made on my end. My refrigerator issue has been ongoing since July. In that time, I've had two separate loaner fridges, but only because I've been the one repeatedly reaching out. Any communication I've received has been a result of my persistence--not their initiative. For the past two weeks, I've heard nothing at all, while the replacement fridge they dropped off continues to sit unused in my dining room. To make matters worse, I lost over $600 worth of groceries because their service team failed to communicate that my fridge wasn't working properly. I also make it a point to support local businesses versus big box stores, but in this case, I wholeheartedly regret that choice. The only reason I'm giving one star instead of zero is because the sales associate I worked with at the Reynolds location was absolutely wonderful. Unfortunately, the lack of urgency, accountability, and communication from Pieratt's service department has far outweighed that positive. At this point, I cannot recommend Pieratt's until they show they can stand behind their products and take care of their customers.

Ordered a Speed Queen washer and dryer from Pieratts. The washer from the first time using it…read morevibrated so hard that it moved an inch out into the floor. Getting error codes. Clothes are wet after the cycle has finished. I have given my concerns to the service manager. Getting no phone calls back. We payed over 5k for this set. I went with a local company thinking I would be treated right. I am so disappointed in Pieratts. Very poor customer service.