I've used Office Depot Print Services on several occasions. The quality of the product is excellent and lots of choice on paper / card stock. They are always very prompt and so easy to pick up in the grab and go area. Because my print jobs are always ready the next day, I didn't even bother to check for a "job completed" email. When I arrived one hour before store closing, my order wasn't there. There was an employee in the print area cleaning up. He checked my order for me and said it will be ready the next day because of the large queue of jobs. However, he was so kind to offer to print it for me if I didn't mind waiting. I appreciate his thoughtfulness because it was one less errand I had to do the next day and I know he was busy shutting down. Great customer service like that is special. read more

They need more employees. There was like 2 people there. Where's all the people at? I was concerned

I was working next door at a Credit Union, and upon finishing up the job, I decided to pop on into the Office Depot to pick up some office supplies. What can I say about Office Depot? It's basically your one stop shop for all of your office or school needs! Office Depot sells an array of items - office furniture, printers, computers, school supplies, printing services where they can bind manuals, or even print documents & business cards. I mainly came here to pick up some copy paper for our office network printer/fax/copy machine. I like the fact they they sell in bulk, so I can just make a large purchase, and not have to worry about running out of paper for months on end. Located at the Waimalu Plaza, besides Office Depot, you can find the other businesses like - Aloha Pacific Federal Credit Union, Safeway, Paesano Ristorante, City Mill, Pancakes & Waffles, and Red Wing Shoes among the businesses here at the shopping plaza. Parking here is easy, as the parking lot is pretty spacious and will easily accommodate the surrounding businesses. Need office supplies? Check out Office Depot for all your office supply needs. read more

See all

Employee are lazy when you asked them to help you find an item. They only point you in the direction to find the item you want.

Very bad customer service! The boy in the print dept. was rude and not helpful. He brushed us off and said he was helping another customer. The sign in pad was not working. Go to ASAP Aiea instead for print, copy and mail. Cassandra is the best! Do not patronize these rude people at Office Depot Aiea!!! read more

Haven't been to this store for a while and Kevin helped me at the counter. I was looking for some HP ink and he helped price match with an online price. Thanks Kevin for a great customer service and keeping customers to buy local! read more

Office Depot - Outside of he the store. - Office Equipment Near Me - Aiea, Hawaii

Went there to email some document to an old friend. Got charged $35 for the scanning and emailing. They scanned the wrong documents and sent someone else's course case documents where one woman was suing another woman. I went back and had them resend my papers. I asked what should my friend so with the others court papers. They said shred it. I said he doesn't have a shredder should he have the mailed back to have them shred them. Associate had to ask manager. Who said, they'd do it. Friend just tossed 215 pages in the trash. Did't get a sorry, or credit for their screw up and not even a service on the next papers I emailed with them, which they had to do twice again! read more

Service the young man could've at least ask another employee since he didn't know what I was talking about. Didn't even bother . Selection needs to be better . Been shopping here for our bossiness for years but I guess I have to find some place else . read more

Cyndy's Bottom Line: Great service at this location We received outstanding service here from the Manager Shelby-Lynne Apilado. Manager Apilado did everything to assist us with a prior purchase. She is very knowledgeable and patiently took the time and effort to explain the situation and made the correction with recommendations as well. Mahalo for the excellent service! read more

Super duper thanks to my new homie Xavier!! And that's Xavier with an X...as in Professor X. I walked in looking to buy a printer, and Xavier knew exactly what I needed. Cuz you know...he's telepathic. Super hero reference aside, my shopping experience here was akin to having an appointment at a high-end luxury store. Seriously. Every printer I looked at, I was advised of availability, brand comparison, PPM rating, best pricing, along with ink cartridge info. After I selected my printer, Xavier then walked me down to the ink aisle and pointed out my future refill needs. Shout out to store manager Reilene (unsure of spelling). When I first walked in, she showed me where the ink/toner cartridges were as I wanted to see how much refills would cost. She pointed out that their printing services would be cost-effective for large print jobs. After Xavier rang me up, I had forgotten a document at the counter. Reilene caught up to me outside the store! Great team, great service! read more

I get my blueprint copies made here at the Print/Copy area located to the right side as you enter. There's a sign that says "Business Services" You can even order signs and banners. I email my documents at ods00959cpc@officedepot.com Yvonne is very helpful. This is a convenient location in the Waimalu Shopping Plaza near City Mill. There's other local stores nearby that you can visit while you're waiting for your copies. If you can't go in person till later in the day, do a phone order / email docs with instructions + your contact # / and pick up when ready! Mahalo ~ read more

See all

Service here is excellent. I went there to see if they could laminate my son's picture for his graduation. I didn't get the girls name but she was super helpful! We ended up putting it on a board and I returned to pick it up in less than an hour. Excellent value as well! She saved me a lot of grief! read more

Office depot rewards is a ripoff, and very difficult to claim your rewards points IN WAIPAHU, HAWAII. Do not patronize this ripoff scam business. i had to contact them numerous times to try to get credit for my rewards points. They still haven't resolve my issue with them. Let everyone you know about the ripoff scam artist office depot IN WAIPAHU HAWAII. read more

I like coming here for my supplies such as pencils for my daughter and random items. I purchased some stamps. I will continue to come here to purchase my stamps. This store is always fully stocked up with supplies. Workers here are helpful if you need to find something. If you have a number here, you can get rewards. A definite plus. They even have a section where you can print labels or make copies of documents, etc for a small fee. They also make huge signs and posters. Cool if you are in school and need to do a project. Plenty of parking up front. read more

Office Depot - Colorful organizer - Office Equipment Near Me - Aiea, Hawaii

See all

This has got to be the worst customer service and management I've came across . Ordered something online . They cancelled the order saying they didn't have it . But still charged me . I call to ask what's going on since the txt said someone would call and they didn't , so I was rudely put on hold for a manager when the actual " manager " got on the phone I had to REEXPLAIN since the associate failed to do her job and communicate to him I asked . when the actual charge falls off The " managers " response was " we're really , it works just like any card company probably a couple days " first of all If your website is inaccurate maybe u should work on your customer service By apologizing first then telling them ur holding their money . Unbelievable. I'll just buy it from Best Buy . read more

Office Depot - You should probably actually do inventory so your availability will be accurate - Office Equipment Near Me - Aiea, Hawaii

Conveniently located in Waimalu Shopping Center between City Mill and Safeway, Office Depot is worth checking out. Do not sleep on this location and here are my why's: Clearance section is GREAT. Food, snacks, coffee pods, drinks at STEEP prices. Travel products and other phone gadgets for CHEAP. School supplies and other tech stuff can be located store wide. Clearance signs are yellow and tags are orange. Secondly, you get a 2.00 credit per ink cartridge recycled. Gets added straight to your account. Huge perk if you run a business. Easy to get cashback this way. Staff are nice. Lots of furniture and printing options available. Order online and pick up in-store is another great feature. Check it out! read more

If your making copies just FYI they charge .19 cents a copy for black and white and you have to use your debit card and they won't charge you BUT if you use your credit card they will charge you $2.50 mind you just for 1copy! Just go to 7-11 and use it for .15 cents use exact change, cheaper this way! read more

Generally mixed feelings about Office Depot. I LOVE the service at this location. Staff are consistently great. I don't always love the prices, if not on sale, more than the usual big volume warehouses. But they came through for me when I was printing newsletters to go with my New Year's cards (was too busy in December to get Christmas cards out!) Ordered Office Depot brand inkjet ink for my HP printer. I usually order HP ink from Sam's Club with free shipping since my printer is old and they don't have my ink in store. Ordered it online late at night since the printer ink was bone dry. I expected to get a notification 20 min after the store opened the next morning and planned to be there at that time, hoping they really had the order ready as expected. Got a message BEFORE the store was opened that the order was completed and ready to pick up! I got there a few minutes after opening and got my item and recycled old ink cartridges and was out in only a little over 5 minutes! Great job Office Depot! Great ink, too! Also for reward points for turning the old ink cartridges to recycle. Overall good deal and great service. read more

We needed some stickers and a banner printed last minute for an event the following day and Brie was super helpful and made it so easy and simple for us, we were able to secure it before the event, the turn around rate was impressive. I highly recommend coming here for your printing needs, amazing customer service and ease. Thank you again! read more

Service: when I came down to have my flyers printed out, the manager did a great job. Everything came out perfect and it looked great. So now we want a banner printed out for our bakery business highlighting our Thanksgiving specials. We went down on Friday morning 11/10 and was told that there wouldn't be any problem, there was only 2 people ahead, and we could pick up the banner later after they call to let us know it's ready. We wait ALL DAY FRIDAY, ALL DAY SATURDAY....no call. Finally today, Sunday 11/12 my husband goes down to follow up. He waits for about 20 minutes only to be told that our banner wasn't printed & now it'll be printed out on Monday. We're upset as Thanksgiving is coming upon us and we want to get the word out on our Thanksgiving specials. So right now, because of this oversight on our banner, I'm giving this particular Office Depot a one star rating. We're super upset and feel like we can't depend on them anymore. They knew we needed this ASAP when they asked us how soon we needed it. read more

the print ship area is so fucking slow one person at the desk doing ten million shit! they need at least 3 people there's 3 fucking computers ! the lady st the front look so lost and backed up. wtf get your sht together guys foreal! it's a sunday people need sht done zero stars read more

This review goes out to the main service that I utilize here which is their printing service. Located on the right hand side when you walk in there is so much to explore here as they meet your everyday and even not so everyday printing needs. Not only do they print out regular documents on the drop of a dime ( or you can do it on your own with the machines next to their counter) but they work with you to ensure that you are completely happy with your product especially when it comes to the design. Yvonne has helped me multiple times & has been very patient and understanding as I usually have my toddler with me and is a big help with canvas prints to document printing to labels and our Christmas cards for the last two years. I tell her that she is a miracle worker because it's true! Very impressed with her service in particular and I hope this review helps to give her the recognition that she deserves with this company. Very happy with her service and my products. The quality is quite high and the prices are always lower than expected. This store always exceeds my expectations and has everything you need and more! read more

I really like coming here. The employees are friendly, there are sales going on all the time and they have great printing and postal services. I sell things online from time to time and although I have a computer printer at home, I don't use it often enough and the ink dries out when I need it the most. I can get my documents printed here for $.16 a page. I'm happy with it. You can also ship via Usps and fedex here as well. Score! There are constant sales and clearances here. Today I got $13 Christmas cards for $3, and it's the nice quality kind. I also got a 15 pack of Duracell batteries for $.01. They also had 8 packs of bounty paper towels for $6. I also got sharpies and bic pens on clearance. The employees here are also very friendly. I have a rewards card that helps me to save more money. I shall return here read more

Office Depot - Office Equipment Near Me - Aiea, Hawaii

these guys have the best customer service always. They were the only Office Depot on island who had clear messages on the phone and put you on hold for a normal amount of time and were so professional and friendly and extremely thorough. Their staff and their manager, Bryce are fantastic and try their best to get you some item that may be out of stock or is questionable in inventory. Thank you so much for all of your help over the years. read more

A big mahalo to the Office Depot Waimalu staff for a hassle-free return. I purchased an office chair over the weekend after trying many different ones at both this store and other places. It felt nice and comfortable for the 20 minutes I sat in it at Office Depot, but when I brought it home and was planted in it for a few hours over the course of several days, my hip was in severe pain. A proper chair is very important for me since I've been dealing with lower back issues for close to two decades. When I purchased the chair, the clerk explained to me that if I were to make a return, it would need to be within 14 days from purchase and be repackaged in its original box. I managed to disassemble most of the chair but could not for the life of me get the cushion disconnected from the gas lift. I had messed around with the chair for over half an hour and was growing extremely frustrated. A quick call to Office Depot alleviated any further worry. The representative who answered advised that I could just bring down whatever I had and they'd take it back as long as it was all parts of the chair with the box. The return was quick and easy. One of the workers assisted me with unloading the box and the part I couldn't disassemble from my car. The only question asked is why I was returning the chair. Based on the level of service received, I will definitely patronize this Office Depot location more. read more

Great and quick service! The Location is easy to find in the heart of Waimalu and a little ways away from Pearlridge. I've come here several times for supplies and such. Each time, the staff has been friendly no matter how brief or long my visit was. My most recent visit, I ordered Business Cards online and they were ready within 24 hours! Talk about a lifesaver. You can design and order online for pick-up making it even more convenient. Check them out. read more

Went for last minute shopping for my son's school supplies and found everything in this store. Everything was organized and is easy to find items. Definitely recommended and will be back again! read more

We literally ran in to this Office Depot (it was pouring rain) to look for a replacement laser printer toner cartridge. As we both tried to dry ourselves off before searching the toner aisle, we were approached by a very friendly and clearly happy employee, Bill. We showed him what we were looking for and he escorted us to the correct section of the store. Within a few seconds, he located the corresponding part number for the high-yield cartridge that we came in for. He also reminded us about their rewards program, which I am a member of, that would give us some bonus money for recycling our worn out cartridge. Yay! However, he further pointed out that we had also removed the printer drum along with the cartridge and to not turn that drum in. Bill mentioned that he has seen a lot of customers who have accidentally removed the drum and turned it in along with their cartridge for recycling. If you remove the drum, it's like removing the heart of a laser printer as the drum distributes or applies the toner to the paper you're printing on. So be careful of what you remove from your electronic equipment! We weren't in the store for more than 5 minutes from being greeted to checkout. Everyone seemed so pleasant and helpful. The store is clean and nicely stocked although looking about in an office supply store seems somewhat sterile. This store shares a large parking lot with Safeway, City Mill, Subway, Starbucks, other businesses and a satellite Honolulu Police station. Office Depot, Aiea is our go-to office supply store! #429 read more

Office Depot - Replacement toner cartridge for our "aging" laser printer - Office Equipment Near Me - Aiea, Hawaii

I have shopped at this location for years, and although the staff is friendly, I do note that this location -- I cannot speak for others -- is consistently a "Bait-and-Switch" operation. By that, I mean that the store has sale items constantly -- particularly in high-end office furniture (chairs, desks, etc.) -- and I don't care if you are parked outside in the parking lot when the sale starts, the less expensive advertised items are ALWAYS out-of-stock. The staff will try to convince you that everything was on backorder and that customers swooped them all up already. They will then always try to convince you to buy a much more expensive item similar to it. This practice is illegal as hell, and it absolutely has to stop! By the way, for the record, the desk chair that I wanted that went on sale and was out-of-stock was on sale for $150 bucks. I found the same mesh secretarial chair from the same manufacturer in stock on Amazon for $56 bucks (!!!) and ordered it immediately. You folks reading this are certainly entitled to spend your money where and how you want, but watch out that you don't get ripped off simply because the salesperson is friendly and talks a good story because it's all smoke & mirrors, and they want as much of your hard-earned dollars as they can get. read more

slow service w inadequate staff. returns never easy. had to go 3x to this location to return an online ordee. no luck even w th manager. so..... headed to waikele, no problems!!! read more

Their listing on Yelp says that they are a UPS Drop Off point. However, they only do FedEx and USPS. This needs to be updated for customers.

I ordered an item, and after reading reviews, cancelled the order. Although I had cancellation number, the item was delivered anyway. I contacted Office Depot and was told it would be picked up the next day and arranged my schedule to be home . . . it wasn't picked up. I spent another 15 minutes trying to find out what to do and was told to leave at front door and they would reschedule a pickup. That changed when I said I would NOT be held accountable if something happened to it since I wouldn't be present as I couldn't sit around all day waiting again. Now, I'm not to leave at front door and on hold with a big box that wasn't supposed to be delivered to begin with, while waiting for a "resolution" team to take 24 to 48 hours to figure out what to do. Learned a valuable lesson . . . will not be shopping at Office Depot again. read more

the OFFICE. No, not that type of office, more like office supplies. I had one item in mind: I was on the hunt for flat rate boxes. 1. Yes, there's plenty of parking! Ample spaces available at Waimalu Plaza where this Office Depot is located. 2. The shipping supplies and shipping counter are located immediately to the right as you enter the store. 3. Yes, they do have flat rate boxes at this location! Customers can select from small, medium, and large sizes. There was a friendly associate who was kind enough to explain the purpose/use of the boxes: The actual boxes are FREE, and there is a flat rate customers pay for shipping depending on the size of the box. Since the boxes were free, I grabbed two each of the medium and large sizes. I also picked up some shipping tape since that was also on sale. 4. Yes, the staff is friendly! Besides the associate that assisted me with the boxes, the personable cashier was also a wealth of information. She informed me that I could also ship the boxes (if I chose to do so) at this location as well via FedEx. She went on to further mention that if I did chose to ship from Office Depot, that there is only 1 pick up a day at 200pm. Also, there are labels that can be filled out and placed on the box, so there's no need to fill out the "From" and "To" sections on the box itself. side NOTE: For those that are interested, the shipping fee/rate I paid for the large flat rate box was $18.85 (I chose to mail it at the Airport Post Office). BOTTOM LINE: Although my visit at this location was brief, I wouldn't hesitate to return for more flat rate boxes, shipping services, or office supplies. THANKS to the friendly staff for providing helpful information and satisfactory customer service! read more

My recent visit was for a custom address stamp you can get while you wait and it's only $20 and it lasts for a long time. It's a Brother brand. It's a good deal. I went there on an evening and Business Services section was already closed. They only operate until 5pm daily and closed on Sundays. They say they are short handed. So call before you get there. Their checkout line was slow. But their employees are pretty good. read more

Office Depot - Office Equipment Near Me - Aiea, Hawaii

Walked in yesterday looking to buy a phone case. There was a clerk directly across the entrance sitting on a chair reading, engrossed in what looked like a comic book she got from a stack nearby. I can't recall if she told me hi or not. But she was "too occupied" with her reading to bother asking if I needed any help. I approached her to ask a question then went back to the aisle with the phone cases then left. Poor customer service. I should say, no customer service. At one point, this was one of my favorite places to shop. I never buy gift cards here even though they have a variety. Bought a Pizza Hut one before, years ago. When I gave it away as a gift, the recipient told me they couldn't use it. The gift card has to be taken to a place to get validated first. Something along those lines. Stopped buying gift cards ever since that experience. I also stopped shopping at Office Depot online. Had a bad experience once where I was charged for more items than I bought. I was only able to go back and cancel one of them. Apparently, customer service emailed me to say I had 3 accounts. Not the case. I ended up telling them to cancel all three accounts if that's the case. read more

Nice location. Yvonne was so helpful this morning. Thank you again. go to this Office Depot!

They had plenty of nice furniture for office settings. We were interested in buying-- however the customer service was awful. We were looking around and observing the tables, feeling them out to see if we liked it to buy until an employee came. He asked us if we needed any help, in which we responded that we were looking around and then he said "oh you guys just playing around". If observing and being interested in the furniture to purchase is "playing around", then we'll happily not shop here because that is what we do. read more

Over Thanksgiving weekend, dropped by to get my supplies! Shopping list: Binder, Dividers, Sheet Protectors, 2013 Planner / Calendar... Um I think that's it. When it comes to supplies, I become really picky and walk back and forth comparing various brands and prices until I am truly satisfied. Lol. The first thing I looked for was a binder, specifically one that had a zipper. Fancy right? But I knew they would be expensive so I ended up getting the generic half binders that were on sale. The next item I went looking for were the Sheet Protectors. Choose the non-glare and that came in 50 not 25. I compared prices and thought the 50 would be the better deal (in the long run). It took me a while to figure out which Dividers I wanted since it specifically had to be visible when others are looking through my content. I had to pick between the 5 or 8 pack and picked the 8. Once again on the safer side and it's better to have more than less, at least in the situation. Lastly, next year's planner. I know, I know, why am I picking one out already? Cause I'm already there and I might as well select one. I wanted to get a similar one I've had in previous years but the selection wasn't great. When I did find something in particular I liked... I didn't like the fact that the times start and end at a certain time. Planner you do not know me! I choose a smaller one this time around. Breaks my purple cycle, aw. Ha ha. On a final note, mom had a coupon of $10 off if you spend a certain amount. We didn't make that amount with all the supplies I held so she added a box of paper? She had a back up just in case! read more

I bought new ink cartridges a couple months ago. They worked fine at first. Now all my colors aren't printing out ! Ran some tests, had the cartridges cleaned.... Found out my cartridges expired in 2009!! 5 years ago! Unbelievable. Also the sales associates do not know their merchandise. 3 different people helped me. First one sent me home with the wrong cartridges....had to come back and return them. The others didn't care about their job. I usually don't complain but after this happened I must. I'm never going back to this store again. Look at your bad reviews and do something about it. read more

Office Depot - Expired Office Depot brand printer ink that they sold me a few months ago...now having problems...all colors not being printed. - Office Equipment Near Me - Aiea, Hawaii

This review is only for their Shipping Services Only!!! Their shipping services are super fast and easy. You use the computer to input your information (to and from) and the label prints out. The person behind the counter then puts the label on your box and charges you for your shipping and off you go! There's almost never a line like at the post office! Out of the 3 times I went, only one time (today), was there a person in front of me. I also love that they take both UPS and USPS boxes! I hate having to look up UPS stores and they're never nearby! Love that this is right down the street! They also have a bunch of flat rate boxes available if you didn't already pack a box beforehand. I love that you can drop off a box anytime they're open! I dropped off a box today and of course the post office is closed but my package will go out first thing in the morning! Super awesome! My only gripe about this place is they're always short staffed! Today, there was only one person at the station so only one customer could be helped at a time. Another time I came, there were 2 workers but the person helping me had never been assigned this area before and had no idea what to do. Aiya! Staff this department! It's such a great service! Overall, if you ever need to ship a package, whether it's after post office hours or not, Office Depot is a great alternative to going to the post office! read more