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    Off The Grid Rentals

    4.6 (20 reviews)
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    Josh E.

    My wife and I and our two kids just rented the trailer along with the airtop tent for an excursion in Joshua Tree over NYE. I have to say that the ENTIRE experience from start to finish was exceptional. The customer service made the booking, pick up and drop off easy and carefree. Thanks again for everything! Well absolutely be using you again and will recommend to any friends and family

    So comfortable for a family trip! The whole trailer including the rooftop tent was extremely well thought out.

    Taking a family trip to the desert can be a challenge . It was a dry camp so we were looking a way to make getting off the grid as comfortable as possible for all of the age groups involved (8-65). Let me say this company has done an incredible job! This trailer is so well built and thought out. The one we rented comfortably slept 6, which is amazing for a teardrop. Our grandson said it was the best nights sleep he had ever had camping. We all agreed! The cooking and cleaning setup includes everything you need. The electric freezer/ice chest was fantastic. The solar panel keep everything fully charged for the entire trip. Water tank holds 30 gallons which was more than enough. The awning provides plenty of shade. Everyone said "we want one!" We loved everything about this rental!

    Great staff. Very helpful and accommodating. I wanted to pick up the trailer on a Sunday, but since OTF is not open on weekends they had me pick it up on the Friday before at no extra cost. It was my first time renting any type of trailer and they walked me through the hookup on how everything works. They even let us use they're tow hitch since it sat higher than the one I had on my truck. The pickup did take a bit longer than expected just because they were fixing one of the tension poles on the back of the trailer. Worth the wait though since I didn't want the back hutch sliding down when cooking. Took the trailer to Zion NtP in January and was about 40 degrees. The trailer was warm enough but a good sleeping bag and some blankets are still needed. Definitely would rent again.

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    4 years ago

    The people were super friendly and explained everything about the year drop trailer. Would definitely rent again.

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    Review Highlights - Off The Grid Rentals

    “The trailer was waiting for us when we arrived, and they had a ball mount and hitch ball for us to use.”

    Mentioned in 16 reviews

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    Rack N Road

    Rack N Road

    4.6(389 reviews)
    31.8 mi
    •$$

    Every single time I step into the store, the guys are absolutely amazing and extremely helpful…read more Yesterday I went by to purchase some springs for my deck drawer system, the installer who is there whose name dammit I cannot remember at the moment, came out and spent at least 40 minutes, figuring out the problem and then fixing it free of charge. Definitely tipped him which he didn't even want that. I made him take, I just really appreciate people that go out of their way like that to help somebody like me. So if you need anything, from a hitch to a Rack tent decked drawer system, bike rack, Spokbox "that's what I call those black storage boxes on top of vehicles. " Anything at all do yourself a favor and go see these guys. They definitely deserve your business. JohnnyB

    My over all experience with customer service has been pretty poor …read more At the cost of these products , you had hoped that they would continue to offer the same customer service that they provide when purchasing . I would also like to point out that their lifetime warranty doesn't include damage done from defective product . They also won't advocate for you on behalf to the companies . This is the type of customer service I expect out of a major corporation , not a small store. So if you're looking for the type of customer service and support, you can expect from a small business , I would recommend looking elsewhere . Yakima on the other hand has been great to work with, they back up their product , and have great customer service. I recommend buying products directly from the manufacturer .

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    Rack N Road
    Rack N Road - A view of our interactive showroom

    A view of our interactive showroom

    Rack N Road - Thule wall in our interactive showroom

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    Thule wall in our interactive showroom

    DICK'S Sporting Goods

    DICK'S Sporting Goods

    2.4(211 reviews)
    2.3 mi
    •$$

    Would leave negative stars if I could. I went for a return due to sizing, it was half a size bigger…read morewhich was recommended when purchasing a Nike basketball shoes compared to other brands. This is the very first and only item I'm trying return from many purchases I've made on Dick's online store. The store manager told me they can't accept the return because the shoes are creased, dirty and it looks like I've used them outdoor a bunch of times, after I told him I used it twice indoor. Basically he called me a liar. They asked me why is it creased. I told them you can have a brand new pair and take 10 steps in them, they will crease due to the design. I even offered to demonstrate with a new pair, then he immediately said "we don't sell those shoes here." He mentioned that he's been selling shoes for 18 years and my return is the 5th time someone trying to do the same thing that day. They keep asking me why didn't I try the shoes inside my home? Well, they're basketball shoes so I had to try it at an indoor run. What am I gonna do, play basketball inside my house? They also asked why I ordered it if I know it's half a size bigger, so I told them that it's recommended to order half a size bigger for Nike sports shoes. Honestly I don't know why I spent so much time arguing with them when they can just tell me that it's against policy and that's the end of it. I could have just left to do the return online (which I did, smoothly.) At least now I know why it's called DICK'S Sporting Goods, because they hire mostly dicks to work at this location.

    My middle daughter requested a pink Stanley tumbler for Christmas…read more Yes, I could have visited numerous stores as I am sure they all had pink Stanley tumblrs; however, the only place I visited was Dick's Sporting Goods. Upon entering, I went straight to the middle of the store, where many Yeti and Stanley products are on display. It took me all of twenty seconds to find the perfect tumbler for my daughter. It was pink and glittery. I was a happy camper with the tumblar. The only negative for me was that I had a couple of questions regarding the tumblers and a few other items I was interested in purchasing; however, I was unable to locate an available employee to assist me, as the only two employees I observed were the two cashiers at the front of the store.

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    DICK'S Sporting Goods
    DICK'S Sporting Goods
    DICK'S Sporting Goods

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    Off The Grid Rentals - outdoorgear - Updated October 2026

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