The food was excellent but what was even better was their customer service. I had some concerns with my celiac disease and gluten on their menu and the manager went above and beyond to make sure I was happy and full before leaving. I will return whenever I am in the area next! read more

i love this place!!! and i want everyone to know that too. most people think that hotel restaurants are just meehhhh but off the common is definitely an exception. they are open 6:30-1:00am daily and their food is innovative and amazing. for the morning people, there are multiple buffet options and a la carte entrees as well. lonbster benedict, cinnamon swirl brioche french toast with real maple syrup, a fresh fruit plate w/ mint yogurt sauce, and your usual suspects as well their bar closes a little later than the kitchen and the lunch and dinner menus are the same the must-get here is definitely the braised lamb shank. it's served with parsnip and celery root puree, brussel sprouts, and garlic confit. there's nothing more satisfying than seeing your waiter walk over with a ginormous leg with perfectly cooked meat hanging off of it. the sides accompanying it went oh so perfectly with it too!!! pretty sure when this arrived, everyone sitting near us wish they got it too the pan roasted maine blue mussels were super tasty. i loved the presentation of this appetizer. the dipping sauce was made of white wine, garlic butter, and sea salt and went to well with the toast!! i also loved the presentation of the lobster roll. it came wth a small container of super delicious fries and a mini glass jar of heinz i didn't try the buffalo chicken pops w/ smoked blue cheese dipping sauce but that sounds super delicious!!! same with the cedar plank roasted salmon (white bean puree & turnip greens sound amazing!!). the other thing i really wished i got to try was the roasted butternut squash soup w/ honeycrisp apple & sundried cranberry--double fruit and gluten-free!! the other thing i'd recommend is the short rib & truffle flatbread. how do you say no to shredded short rib, shaved black truffle, fontina, and arugula?! i love all the vegan/vegetarian options here as well. the baby kale & quinoa salad was served w/ pickled cranberries, apple crisp & walnut raisin vinaigrette. it was super tasty and well made!!!!!!! read more

While the service and food is good it is arguably overpriced. It seems handy to drop in , but when breakfast for two (2eggs and a pancake plate) costs over $50 with tip, it's time to find a new place. read more

I came here with some Co workers and this place is nice. Alberto was our server & was very attentive. Only had a drink & was made perfect. ... it's located in the park plaza hotel. I plan on coming back soon. read more

Great hotel lunch option! Service was extremely friendly and a range of options depending on your budget and hunger level. We shared the clam chowder, buffalo chicken pops, and mozzarella flatbread. All very good. The hotel lobby is quite pretty so its an enjoyable and comfortable place to hang and eat. They also have chess! read more

I've eaten here 3 times in 2 days, and as with another review from a conference attendee Yelp poster from a few months ago, perhaps this place is best enjoyed sporadically. Today's experience dropped my rating from 3 1/2 stars to 2 because they forgot about me sitting here waiting to be seated for 45 minutes while empty tables just sit there open. From the other 3 experiences: The food was pretty good, especially for a hotel restaurant - even if the price is a little on the high side for a casual restaurant without any kind of culinary flair (the food is plated with the same design as a diner, and there's nothing special about the items themselves). It's typically well cooked and flavored, and ample enough so that you (generally) don't feel hungry after eating. The a la carte pancakes I ordered were delicious (though I would've liked more maple syrup), and I enjoyed the crunch and seasoning of the halibut's coating on the fish and chips. The lobster salad added on top of arugula salad option was good, not "out of this world" - though perhaps it would've been better as a lobster roll. I could've also had it on the kale salad, but I think they should offer a mixed green option for adding lobster salad or salmon - it's a pricy add-on that ruins both the entree salad and the lobster salad when paired together, so I picked the lobster out to eat separately. It would've been better just to ask them to scoop it onto a separate plate, as I ended up leaving half of the order behind - thankful that the (pricy) cup of clam chowder made up for the ruined dish. My travel companion had the burger and enjoyed it as well. Service is a little slow, though, and once your meal is delivered that's pretty much it (except for when they wait to pick up your paid bill). The host/hostess leave much to be desired - this is my consistent impression over each of the visits. As far as the experience today, I'm writing this with my (now cold) Starbucks coffee while sitting in a side lounge directly across from the "please wait to be seated sign". I had asked to be seated for Saturday brunch in the back room here, near the buffet but I was told there was no room there and directed to the main area - that is in the open center of the hotel lobby, which was nice at first but after 3 visits just feels like you're sitting in a fish bowl. Also, since I've had a good chunk of free time on my hands waiting here hoping to be remembered, I noticed that foot traffic is surprisingly slow given how packed many places are on a holiday weekend Saturday brunch. Considering each meal here has cost around $75 for two people (not including the 20% tip I've always added), and the service is a little slow, I'd recommend patience and a large group for this restaurant. They have been very prompt and responsive to them (maybe because of a bigger tip potential?). As a hotel guest, you'd think they'd be more attentive because of the potential for recurring business, but I don't think they use that customer service model here. My advice is - if you're easily annoyed at being forgotten, then I'd definitely say avoid this place and explore a local place. What you'll lose in convenience you'll gain in value and service. read more

Awful service at the bar in the afternoon and dinner. Me and other people I was with commented on how slow the service was. I had the breakfast buffet ($26 before tsx&tip) and was very disappointed in the quality. The Friendly Toast restaurant is an easy walk away and would be a much better choice. read more

Great service! Amazing food! The atmosphere was lively and fun! I ordered the ravioli and it was perfectly cooked my friend ordered the salmon and loved it too. Scott at the front was amazing and took great care of us. read more

I came here expecting fine dining, so I ordered the lobster benedict. Now I personally have made eggs benedict at home successfully, so I understand it's a complex dish. However, they only had 3/4 of the classic components. The hollandaise sauce was on the verge of being a scramble and had no lemon in it, therefore the dish as a whole was missing the acidity that helps balance it. The poached egg was overcooked by about 30 seconds to a full minute as one yolk was slightly runny and the other was not runny at all. The lobster was cooked well and tasted fine. The canadian bacon was missing. The english muffin was barely toasted so it came out soggy. Overall, very disappointed since I can make this dish at home better than this place prepared it. read more

Stayed at the hotel for a few days. Had the lobster roll and clam chowder via room service after a long day exploring the city. Both were surprisingly good. The lobster roll had a good portion of lobster and was not too heavy on the mayo. The chowder was creamy and flavorful. read more

My friend and I came here around 8 and got drinks. A few other friends joined us at 9. We ordered at 9:00 and our friends ordered by 9:30 and it took more than 40 minutes to get their burgers. The manager came over and said "their burgers are on the house, is there anything else I can get you?" When he apologized about how long two of my friends meals took. Then two of our friends got drinks. He did not comp both of their burgers, instead he comped mine (which was the cheapest) and he charged my friends for the drinks when he asked if there was anything else he could get for us. One of those drinks was a glass of wine. He immediately came back and said that the bar was busy so it would take a while (he couldn't pour a glass of wine?). The food and our server, Simon, were good. So I feel bad giving this review only done star... However, I am still sitting here waiting for the server to charge our credit card (we had to find him to pay for our bill- he thought the manager had taken care of us) and it's 11:15 pm. The manager then argued with my friend when she questioned why both of the burgers were not taken off our check. It was so unprofessional. Having worked in the restaurant industry before, I was shocked at the way the manager handled all of this. Meanwhile we watched many tables around us come and go in the time we've been here ... Waiting. Luckily we have had good company but this was a terrible experience. read more

My business partner were in town for a conference and stayed in the hotel. So far, the hotel has been top notch. Great staff, rooms are big if you get a studio, if you don't the rooms are very small. We went to the hotel restaurant twice. Once for breakfast just for coffee and toast, no surprises here is what it is. Then tonight we went for drinks and starters. We ordered for apps, steak tacos, calamari, sliders and shrimp. The shrimp was fantastic the only reason this review gets a 2. The tacos and sliders were ice cold. The calimari was okay but nothing special, I will say there was a good amount of Calimari. My business partner and I got two drinks each. The total of our bill was 170. When we looked at the bill it was $22 per drink. We couldn't believe it. When I asked the waiter simply if this was accurate (since the bill said 8 drinks and we got 4 doubles.) he was very rude and almost insulted at the question. We were never once asked how our meal was, how our drinks were. Terrible experience. I hope the manager reads this because what a joke this experience was. read more

This place is literally ridiculous. The service was terrible, and my drink was $19. I ordered a coffee with baileys, and they charged me $5 for a crappy cup of coffee and $14 for a shot of Baileys. The ambiance is nice but avoid if you don't want to spend an arm and a leg on underwhelming drinks. read more

So i walked around looking for places to have diner. Most were packed and noisy. Coming back to the hotel i saw that the restaurant had reasonable reviews and decided to give it a try. Not disappointed at all! Service was polite and efficient even though the staff was apparently preparing for a large party. The sole and crab meat was actually delicious and went well with a side of patatas fritas. The chocolate ganache was terrific and so large that i couldnt even finish it! All of this in a cosy atmosphere. Prices werent outrageous and compare well with higher prices in restaurants nearby. Recommend the place read more

Service was great! The Lobster Roll never disappoints and is made even better by the tasty house made fries. We also loved the Spicy Crispy Shrimp appetizer that we added to our Artisanal Salad on our first visit and to our Kale Salad following the Patriot's Parade on our return visit. Better than what you would expect from a hotel restaurant. read more

My husband and I were in the area for a comedy show when we stopped here. We were honestly just so hungry by the time we stumbled upon this place, which is why we ended up going here. The atmosphere was nice and we were immediately seated. However, as soon as we saw the menu, we realized this place should definitely be rated as $$$ instead of $$. Everything was insanely expensive but at this point we were too hungry to care. I ordered the sangria and it was delicious. Then I ordered the lobster roll with a side salad (side salad not on the menu - they charged $15 for it!!). My husband ordered the angus burger. The food took quite a long time to get to us. The lobster roll, salad, and fries were all tasty. However, the lobster roll cost $25 and was tiny. Husband was disappointed with his burger. So, food was good but definitely not worth the prices. That dinner ended up costing $99. Don't think we'll be going back there. read more