Jim and Jeanine provide the best possible service. My AC stopped working on one of the hottest…read moredays of the year, AND on a Sunday. The very next morning their wonderful tech was here fixing it. My AC unit is 37 years old. Rather than telling me I needed a new unit, they repaired it quickly. No waiting. No sweltering. I've used them for years and they never disappoint.

This company does poor quality work, the owner is a rude, narcissistic, and condescending prick…read more He also admitted to committing FRAUD on my phone call with him My AC unit was installed by Metro 7ish yrs ago (before I bought the place), the compressor died this week, so I had a couple companies come look at it, including Metro. The service guy was nice and answered my questions and then he came back about an hour later with a quote. He said you're in luck the compressor is under warranty, but we need to charge you $2500-$2800 for installation. I asked what installation entailed and he told me about 3.5-4 hours of work and I said ok that seems like a lot and he says it's "for our expertise" The unit is supposed to last roughly 15 years per the service tech so it made it less than half, which is obviously frustrating for me I call the owner and say that labor rate seems high, he basically starts yelling at me right away and telling me I don't know anything, etc... I said, "look I'm just trying to have a discussion here. Your tech said the total cost is based on labor (which I assume is marked up to cover overhead), he says "you're an idiot you don't know what you're talking about, it's expensive to run a business etc.... If you don't like it go elsewhere, you don't know anything about quality work" Mind you this is after they installed an AC unit at my condo that failed at less than half the life they expected. I said, "look you guys have this under warranty so I don't want to go elsewhere, but I want to end up at a reasonable labor number" This is where he admits to fraud "it's not under warranty, I just know how to fudge the numbers to the manufacturer to make it look like it's under warranty, if you don't like the price then go elsewhere" He clearly is trying to jack up his price because he knows he has the leverage and I can't get it for less due to the warranty fraud, but whatever at that point I just say "fine can you guys do it at the quoted amount" and he goes off and tells me "no, you're not worthy of our services. We're not doing any business with fucking idiots like you" At this point I'm obviously pissed off and I'm sure I said some not nice things and he hangs up on me. I call back after cooling off because at this point I just want my AC to work. I say look things got heated, I haven't had AC for 4 days, can you guys please come and fix the unit at the quoted price and then he lies and says they don't have anyone available. Do not do business with this company. They deserve to go under. They do shoddy work, abuse leverage in negotiations with their customers, they're rude, arrogant, condescending, and commit fraud. And as I've already said, they aren't even good at what they do based purely off the results of said work that I experienced I ended up paying more to just put in a new AC with a different company because by the end of it, I had lost all confidence in their previous work and wanted to make sure that my AC would work for years to come If I was a supplier/OEM that deals with Metro I would have them investigated for fraud. I will be reaching out to the OEMs and reporting the fraud to their Executive Teams.

I contacted them without a reference because they were one of the few HVAC companies I could find…read morethat would service underfloor heating. It was easy to book an appointment for an estimate online and I received a response back quickly to suggest recommended times. The technician, Kamil G, came out and was professional and efficient. Within a week their 2 technicians came out to do the work and they showed up early and on time and stayed late to ensure that it was working properly. When they noted an error in how they set something up, they called it to my attention and corrected it right away. Their supervisor came back the next day to check the work and demonstrate how to use the system. I received 3 different quotes for this work and Global had the best pricing and was definitely the easiest to work with. I would strongly recommend them for your needs and I intend to call them back for future work.

I do not recommend them…read more They were supposed to tuneup my hvac and were in and out within minutes. Months later I also just found out. They replaced my filter with the wrong size. If they missed something this simple I wonder what else they didn't do correctly. Don't waste your money here. They will not check properly and when you need your hvac in severe weather, it will stop working.

My heat gave out on what turned out to be the coldest morning of the year so far--not exactly ideal…read moretiming. I called iTemp in a bit of a panic, and Jimmy arrived within 30 minutes. He quickly figured out the issue, sourced a replacement part (covered under warranty), and had everything up and running in under an hour. The whole experience was impressively fast, the service was excellent, and the price was more than fair. I'd absolutely recommend iTemp!

Jimmy's service was straightforward, honest, down-to-earth, and highly communicative. Answered all…read moreof my questions and gave me helpful tips for taking care of the furnace. Exactly what I was looking for. Absolutely recommended!

Had an issue with our furnace and called at 7:45 am Engler Heating who we have been using for…read moreyears. The owner Brad picked up the phone and I explained that we were without heat off and on . By 8:30am his son Aaron was at our door and fixed the problem . Did not try and sell me a new furnace or up sell me on any work . Their pricing is very competitive compared to other heating and ac companies. This is a family owned company who you can trust with your heating and Ac needs. If you needed a whole new system or a service call this is the company you should call .

I had this company come over last year and they over charged me and are just dishonest. Use this…read morecompany at you own risk? They also do not honor their warranty?

I can't recommend Mike enough! Not only did he make the effort to check my AC the same day even…read morethough it was at 8pm, but more importantly he was honest and truthful! I was thankful that he was honest and told me my gas was not completely empty like another company originally told me and wanted $700 to fill it and $2000 to check for leaks! Mike came and told me the gas level was little off but NOT empty and he just filled a little in 30 mins and only charged $200 for diagnostic and for the gas! I wouldn't trust my AC to anyone else now!

Amazing service! Kind and communicative staff. Replaced two 3 ton AC units on our roof. Their…read morerates were over $7,000 cheaper then our quote from Four Seasons Heating and Cooling. Alejandro was very thoughtful and easy to work with. He replied to text swifty. Would absolutely recommend you let them bid for your service - you will not be disappointed.

Hector unclogged my AC drain line and installed a port for future access. He was timely,…read moreprofessional and very reasonably priced. I would 100% call them again in the future.

Brian came same day, a bit later than I was originally told but that's because he was working on…read morethe hottest day of the recent heatwave. So the fact that he came so late in the day after an already busy day was much appreciated. He was super knowledgeable, took his time to look at the situation, made what felt to be an honest diagnostic of the problem and had the part available and stayed to replace - it was the capacitor that was running rather low output. He fixed it in five minutes and cleaned up our ac unit. We will definitely use them again.

I wish I could write about a similar experience as others have, but my experience with this company…read morehas been less than stellar. I contacted him prior to Christmas for a second opinion on a furnace. Originally, I was told the furnace needed to be replaced but Priority said it was an issue regarding airflow. At this time I am still unsure as to what the actual problem is as no work has been done. It was not an emergency nor urgent but it did take him over four weeks to finally get to our house. There were missed appointments, a lack of follow through and very poor communication. He missed a scheduled appointments, missed stopping by on a Saturday as he had promised and had issues with a broken windshield that prevented him from showing up. The problem has not been resolved as yet but I have decided to tackle the problem myself. I will pay the invoice he sent me today but will not be calling him again. While my issue was not an emergency, it still deserved an appropriate response like any other customer would receive. UPDATE: Two minutes after posting this review I have both a text message and a voicemail from the company asking to resolve the issue. I wish this offer had come sometime during the previous month during which I've had no contact from him at all.

Tom came by to check out our furnace today. After changing the filter last week, I found that the…read morepower would turn on but it would turn off after a couple minutes. Tom had 3 other jobs before us, but when he finished early he gave us a call saying that he'll be able to come earlier. He arrived right on time, put on shoe covers to make sure our floors are kept clean, and went straight to work. In about 5 minutes he was able to figure out the cause, and after 15minutes he was able to fix it. The job was done right and the price was fair. He knows his stuff and even our 20+yr old furnace. Tom is very professional and you can just tell he enjoys fixing things.

I have been using II Bulls for 7 years. I initially had an issue with my AC unit that two other…read morecompanies were unable to identify and fix. Tony and his team were able to do that. Since then, I have had II Bulls replace both of my AC units and one of my furnaces. I am scheduling for my other furnace to be replaced right now, which is why I am writing a review - something I rarely do. Tony is very friendly and he and each of his technicians have always been professional and polite when servicing my home.

II Bulls Mechanical replaced two furnaces and two central air conditioners for me. They were…read moreprofessional, courteous, knowledgeable and affordable. I'm also delighted to say it is a minority owned business! A rare gem.