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    Ocean Nails & Spa

    3.5 (14 reviews)
    Open 10:00 am - 4:00 pm

    Services - Ocean Nails & Spa

    Nail fill-in

    Toe nail fill-in

    Hand nail fill-in

    14 More Services

    Hand and toe nail fill-in

    Manicure

    Manicure and pedicure

    Pedicure

    Nail polish change

    Toe polish change

    Hand polish change

    Hand and toe polish change

    Nail polish removal

    Toe polish removal

    Hand polish removal

    Hand and toe polish removal

    Nail repair

    Waxing

    Ocean Nails & Spa Photos

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    3 hours later, finally have the powder off

    The man that works there caused a scene and yelled at me in front of everyone. I would give this place zero stars if I could. I rarely get my nails done, but I needed them for a wedding. I went in the night before with a reference photo and asked if they could replicate the look. They gave me the option of powder or gel, and I said I didn't mind as long as it matched the picture. They chose powder, but the result was disappointing--the color didn't even reach my cuticles and looked nothing like the photo. Since they were closing at 7pm, I went to Walgreens to purchase pure acetone, foil, & nail files, then went home and removed the powder for the next 3 hours. I couldn't go back to the shop to have them remove it because I wouldn't make it in time for the wedding, I had to do it myself. The next morning, I called to explain the situation and asked if they could redo my nails, specifically mentioning the French tips I needed, as a complimentary service since it didn't turn out as requested. They agreed, so I went back in. When I arrived, they had me wait 15 minutes despite knowing I was in a hurry for the wedding. When they finally started, I showed them the same reference photo. They insisted on giving me a gel manicure, even though I explained I didn't need a full manicure--just the French tips. The tech kept filing my nails shorter, which I didn't ask for, and the experience was frustrating. When I was finished, I tipped the tech, but the man at the front desk demanded $45. I politely reminded him it was a redo, but he immediately began raising his voice, accusing me of damaging my nails after leaving and trying to get a free service. I stayed calm and polite, showing him proof of the previous work and explaining that I had confirmed on the phone it would be complimentary. Despite this, he escalated, yelling at me in front of everyone and insinuating that I was lying. It was incredibly unprofessional and humiliating. In the end, he begrudgingly offered a $15 discount, acting like he was doing me a favor. I explained again that I only wanted the French tips and had already told the tech this twice. His response was dismissive, putting the blame on me for not communicating, which I had done clearly. The entire situation was so upsetting I even started crying--I'm always polite and never cause a scene, but he made me feel bullied and embarrassed. I felt trapped into paying, even though I had already tipped the tech, because I didn't want to deal with any more confrontation or police over an unjust charge. This was by far the most unprofessional and distressing experience I've ever had. The man running the front desk should be ashamed of how he treated me. I wouldn't recommend this place to anyone. Please note the timestamps on the photos. Their shop closes at 7pm & the photo of my wonky thumb nail was at 7:24pm. Him accusing me of messing my nails up makes 0 sense.

    Miss G.

    I really wanted to like this place. And feel horrible for this review since no one else has given one. But I called ahead of time for appointment and was told not busy just come in. Great as it was my lunch break be there in 10. I waited over 30 mins to finally get a pedicure. The guy was so rough and ended up clipping my skin. Since I was already pressed for time this was more of a stressful experience than a relaxing one. I give it 3 stars as I will say it was nice inside and nails look ok but for the price they charge and how long it took...I would try another place if you are pressed for time. (I have been here for an hour now and just getting to the gel nail polish as I type this)

    First time here service was excellent, Place was very very clean my boyfriend and I got a pedicure and we Loved the results!

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    3 months ago

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    2 years ago

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    1 year ago

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    2 years ago

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    1 year ago

    Excellent pedicure. The deluxe is well worth it. Great ambiance. Very clean. The staff is very professional and kind.

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    3 years ago

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    2 years ago

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    3 years ago

    Beautiful establishment, very clean and comfortable. Service was spot on, quick, detailed and relaxing. Would definitely recommend!

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