When my mechanic retired and sold his shop, I was nervous. I asked around and heard that Committed…read moreCollision now had a full Auto Repair facility. I scheduled 2 of our vehicles for inspections and repairs and was blown away by the communication, the education, and the value. All auto repairs can be sticker shock inducing, however the people at Committed Collision were able to explain the reasoning behind their recommended repairs. They also allowed for me to take my vehicle elsewhere to go out for a second opinion. No pressure, just calm reasoning. I felt very comfortable with their service. I will be going back and recommend others do as well.

So a rodent or something made a home in my car under the hood causing the water to flood the…read moreinterior. Working with Brian and his team they did many water tests to determine this given we thought it was a leaking windshield. They got me into the schedule and worked with my insurance and everything was hassle free with calls and updates as they got it cleaned out and the carpeting replaced. Thank you to everyone who helped to get my car back and ready to ride.

There are no bells and whistles to this operation, other than for a small fee he will come to your…read morehouse and pick up your tractor,snowblower,mower, or anything else that has a piston, fix it right as well as options to keep the price down. Thorough maintenance is gauranteed everytime, after getting the run around from surrounding shops, this place is the only business I will go to. End of story

My wife and I purchased a Massey Ferguson Tractor with front loader a few years ago to do some…read moresmall projects around the house. The dealer that we purchased from went out of business and when we needed some work done on the tractor we took it to Ric at Coastal Enginuity. They were excellent to deal with and I wouldn't go anywhere else. They were quick and responsive and gave me options to fix my tractor. The staff was courteous and knowledgeable and was able to diagnosis the problem and get us back up and running very quickly. I would highly recommend them to anyone else!

Birch Street Collision, is the best. My SUV, was sideswiped. I brought my SUV in for an estimate,…read morethey did it while I waited. They made the whole process easy and quick. They even called the rental company to pick me up for my rental car. The work they did on my car was PERFECT, including a scratch, that wasn't even part of the insurance claim. I thought it would take longer but it was ready, right on time, My SUV was given back to me completely cleaned, inside and out. I would highly recommend this body shop to everyone.

Customer Service is beyond 5 star!! John and Laurie were so helpful, professional and extremely…read morepatient. My car was hit, no fault of my own, and the other insurance company gave me such a hard time. Everyone at the collision center was so helpful with the process and they do a great job! I will go to them for ANY of my auto body needs, hopefully won't need to but they are the BEST!! -Nikki - 2013 Kia Optima

Great service! Very nice! Kevin was very helpful. He…read morewillingly took the time to explain why my vehicle was behaving the way it was and he thoroughly explained what he needed to do to fix the problem. That tells me that he truly enjoys what he does. I strongly recommend using Kevin for his services. If I need transmission work in the future, I will be returning to him.

Terrible service , such a nightmare would never recommend this place to anyone called for a…read moreestimate on a transmission rebuild & guy said he can't do a estimate he needs to see the vehicle so I drpopped it off to his house/garage & don't hear from him for 1x full week get a call 1 week later saying your truck will be ready in 1 hour like wt* I asked for a estimate on a transmission rebuild I didn't confirm or get a call on a estimate with price or anything all of a sudden 1 week later I get a call & it's done without my knowledge or approval to even do the work I wanted a estimate because I got a couple other estimates from local shops likes Amesbury Chevrolet & so on 1 week later get a phone call saying I owe 3.2k thousand & owner Kevin flips out on me & hangs up on me because I want to pay credit card & not cash & he says I need cash because I don't want to go through the business ... kevin didn't supply any paper work no receipts no invoice nothing no documentation saying I paid for a transmission rebuild besides a single yellow small notebook receipt that just says transmission rebuild $3200.00 like so u profession any shop on a transmission rebuild especially on 3.2k thousand on a 1990 Chevy would supply paper work documentation, invoice, warranty I did not receive a paper that even says what was done for parts or how much the parts were or how many parts or the price absolutely nothing so I have no proof if I ever wanter to sell the truck of that the transmission actually got rebuilt like how do I even know he replaced all "soft parts" + a new torque converter like a rebuilt transmission is suppose to be done any professional shop would show you & explain to you what was done & replaced & so on AVOID this place u less you drive a sh*t box & don't want proper documentation on the work that's being done sorry when I'm handing over over 3 thousand dollars I want the proper paper work & documentation for my vehicle it's a antique rare 1990 Chevy c-10 (OBS) American Muscle thats Only going up in value year by year so yes I save all paper work done to my vehicle anybody who owns a vehicle like mines does if your smart

Brought my vehicle in for the usual inspection. The owner said it didn't pass and quoted repair…read morefor ball joint at $270. The vehicle had just had all the ball joints and wheel adjustment done, Had to go far away to the original garage to get the inspection and it was a hit in the gut how dishonest Tony and his crew was. Money took over a customer that paid him for service for many years, So Sad and pitiful to treat a woman so bad. Rollin on!

Tony and the guys are great, and you are always going to get a honest answer. Our car was going to…read moreneed tires for inspection coming up, and we damaged a tire on our car and that need became immediate. Even though the shop had work scheduled out a week, they mounted up a new tire for me so I could make the car safe and schedule the rest to be replaced. They just finished the rest of the work I needed, as well as inspection, and things are great!

I've been bringing all my motorcycles and power equipment to Josh since he opened the doors of his…read moreshop. Always top quality repairs done with top quality parts with quick turnaround times

I love that these guys are local and helped me out on a whim. Kind of pricey I usually go here when…read moreI need my tires replaced or winterizing my motorcycle. They Taught me a lot about proper maintenance.

Nicci Auto has had my 1988 Ford F-150 for five months, and communication throughout the process has…read morebeen extremely difficult. From the beginning, funding was never an issue, and once I was presented with the repair estimate and recommended work, I approved everything with the expectation that the repairs would be completed within a reasonable timeframe. To give credit where it's due, when I first brought the truck in, they successfully diagnosed and repaired an issue that several other shops could not figure out. They got the truck running and driving again very quickly, which I genuinely appreciated. Because of how efficiently they handled the difficult diagnostic issue, I was confident the remaining repairs would be completed in a similar manner. After diagnosing the initial problem, they presented me with a lengthy list of additional recommended repairs. I approved the work, and they opted to keep the truck at the shop to complete everything. I also informed them that I was relying on a rental vehicle in the meantime. While I mentioned there was "no rush," that was intended as courtesy--not an expectation that the truck would sit untouched for months. I understand that staffing shortages can create delays, and the owner explained they have been short-staffed since October. However, as a customer, it is frustrating to see previously accepted jobs continually delayed while newer and smaller jobs appear to move ahead in priority. Over the past five months, my truck has essentially been pushed into storage while work on other vehicles continued. I also understand that sourcing parts for a 1988 truck can take additional time. However, I was informed that one of the major parts they had been waiting on shipped on the 20th of last month, and since then there still appears to have been little to no effort made toward installing it or progressing the repairs. Following the shop's Facebook page and making several visits in person only reinforced the impression that my truck was no longer a priority. The delays have completely derailed my spring and summer plans, and getting updates has felt like pulling teeth. After waiting five months, I reached out to the owner simply asking for a rough timeline on when work might resume. The response I received was that I was welcome to remove the truck from the shop if I could not continue waiting. While I respect their ability to diagnose difficult issues, my overall experience with communication, scheduling, and customer service has been extremely disappointing.

I have been taking my vehicles to Nici for over 10 years and have never had a bad experience. They…read moreeven were able to fix an issue with my Toyota Highlander that not even the dealership could seem to address. We drive our vehicles as long as possible, and so far every one we've had since bringing them to Nici for service has gone for well over 200,000 miles. They are helpful, honest, and do a great job.

I had a boat delivered from Florida and they were called to help with the unload from the truck…read more Unusual request, but Lemays Towing did a great job unloading and even made sure the boat trailer was hooked up right to my tow vehicle.