Horrible customer service. They do not keep scheduled appointments and do not care. Lots of…read moreemployees just wandering around trying to look busy.

My review of the "Service Department", Camper's Inn in Kingston NH, and it's not good…read more The Hirsch family founded Campers Inn RV after a poor experience at a dealership, where they felt they were treated poorly and believed they could do a better job. Well, it would appear they have come full circle. Their new motto, right from the service manager's mouth: "I don't care." and if you don't like that "I'll fire the customer." Chris was so proud of himself when he said that. I could tell it wasn't the first time he's felt the relief of firing the customer and not the first time a customer was fed up with their service department. Time is money. Our power supply (converter) died on the first trip out. Service dept was no help. They didn't know what is was or where it was even located. I diagnosed the problem and called service again to authorize an RV Tech. Upon my return service told me they would not cover the repair without the old converter. Brinkley to the rescue. One call to them and my check was in the mail. A week later I dropped off the camper to have a topper installed. I also gave them a list of warranty items that need repair. The topper was installed and they asked me to pick up the camper and pay the bill. I asked about the warranty items. All Set. Upon my arrival I specifically asked about the oven. (won't stay lit.) It's not on the work order. I reminded her of the list I gave her. Well, you signed the work order. The second time I'm blamed for their negligence. In actuality, they didn't fix anything on the list. In fact they had me changing USB ports and everything else on the list. They never did fix the oven and had no intention of doing so. Of the 6 minor warranty items I have had with this $100K camper, Camper's Inn fixed 0. When I told this to Chris the service manager he replied "At least you're handy." When I explained how many times I had brought the camper in for repairs his reply was "I don't care." This is the worst customer service department I have encountered since I can remember. In conclusion: I will never buy another thing at Camper's Inn. If you are thinking about buying a camper there, don't expect any service from the service department. But if you have to buy a camper there, buy a Brinkley. They know how to run a service department. Brinkley's motto is "I got you!"

We're traveling from CA across the country so we've had a chance to see all kinds of businesses and…read moreexperience all kinds of customer service. We talked with Mike who was very helpful and very kind.

Reynold's RV Sales on Rt 125 loured us in with all the new campers with pop-ups and pop OUTS…read more We stopped in to browse, as we hope to replace out 1986 pop-up tent trailer. These campers are more like trailer homes! Big beds and bathrooms! AC, full kitchens, and flt screen TVs! The sales man, George, was friendly, and showed us all that we wanted to see. No pressure and its all good. We may be back, we may not, but glad we stopped by to check out campers and they won our trust.

The best people I have dealt with. Great service, great pricing and loyal to their customers. I…read morebought used, and have annual service, very dependable.

Just bought a used RV. It was an easy transaction. Knowledgeable people, but no high pressure…read moresalesy pitch. They were easy going and great to work with. It's refreshing to work with a small family business that cares to do things right.

Hi, Just bought a R130 Sportsman travel trailer…read more I got an appointment with Russ, which was great and fun. I came back the next weekend and bought the travel trailer and worked with Chris on financial matters, was a great experience then with Mike on the details of the travel trailer. All persons associated with this business is professional and excellent with the advise and time including the woman who packages the additional supplies needed to make a camping trip successful. Knowledgeable with all aspects and even helped up when the storage facility in Maine was not working well with us. Thank you for your time and care, Bobette Gordy

Bought a $100k RV. Terrible treatment during sales process, poor communication, and service since…read moremy purchase has been incompetent and incomplete.

We got snookered by Rick at Evergreen RV. He knows every trick in the "used car" book. The truth…read moreis we are seniors and we were easily sucked in and were innocently part of our own blame for letting him do this to us. We brought the RV for Rick to sell for us when it was early season and prime time to sell. We heard nothing from him for ten weeks until it was summer when he strongly suggested we accept a desperately low bid which we accepted...Rick always offers blessed day greetings and suggests godly harmonious marital bliss in every encounter. There is a reason Rick has 7 new boats, a new corvette and Winnipesaukee lake front.

Do not go here to sell your RV. This guys had our RV on his lot for 9 months. Not a single bite…read more Then, just 24 hours before we were to pick it up so we could use it, he "suddenly" gets a major low-ball offer that was $15,000 below our asking price. Coincidence? I think not. Add to this that he screwed up the winterization of the RV, which we discovered after checking on it. Thankfully, we emptied the fresh water tank before it had froze. Avoid this guy at all costs.

Been over 3 weeks with 10 e mails still hear crickets from them. No response at all. Be very…read morecareful of what you buy from them. They don't come through with what you paid for!!

I've had bad dealings w CW before but this time in Chichester I got a good salesman in Steve, a…read moregood price, AND the GM Kyle delivered the rv for me a day after a scheduling issue, on a weekend. The service all around was great. They still deliver a $50k RV w wrappers in sofa, filthy A/C screens, some torn window screens. Hide a few, but do better in making it look new for $50k; come on. The experience w the team there was very good as I said, however.

This placed helped me when on the road recently and I can't say enough about the service and timely…read morerepair. I was traveling from Utah with my van and camper when both my axel and hitch had issues. I quickly looked for the nearest place for help at 4pm and found the sports center. I pulled in at 4:30 and Lev and another guy said the would stay late and fix my camper. They worked until just after six and it was great. They were so nice and helpful that I shared my homemade toorshie with them. If you ever have a problem in this area be sure to stop. My dog "Bowser" even got a treat! Thank you again Lev.

The camper is just what we were looking for. The problem we have is with the salesman. He told us…read morethings were fixed that we're not. The black water and grey water release valves leak. We were told they replaced them. We are very unhappy about that.

Just bought a travel trailer here. Great people, great service, very helpful and knowledgeable,…read more seemed to really know their stuff. Only problem is the brake gizmo they installed in my truck doesn't seem to be calibrated correctly in conjunction with the trailer brakes, and I'm having trouble knowing where to turn. can anybody out there help me?

I purchased a coachmen apex new last year. During the initial demo, I discovered a critical…read moreissue--one of the slide-outs was pinching a wire and blowing a fuse. As a result, delivery was delayed by several days. This year, after replacing the battery, the fridge stopped working. I waited nearly two months for a service appointment, and ended up dealing directly with the manufacturer to get the fridge replaced in order to avoid an even longer delay. The replacement fridge arrived scratched during installation. While at the dealership for the install, I pointed out that the rear brake lights were flickering and not functioning properly--complete with photo evidence. I was told they couldn't help because they were "unable to replicate the issue." They offered to order parts, but only if I paid out of pocket and waited. Frustrated, I decided to purchase and replace the brake lights myself due to the obvious safety risk. To my surprise, they actually had the parts on hand the whole time--clearly trying to dismiss the issue by claiming a delay in ordering. Overall, this has not been a great experience. Poor communication, avoidable delays, and dismissive service have made what should have been an exciting purchase into an ongoing source of frustration.

I am sending this review because I can not say enough about the wonderful technician named Thomas…read morethat was sent out to my RV yesterday and Hid'n Pines Sun Outdoors He was very knowledgeable and was so helpful and took the time to explain each issue. Seacoast RV is my #1 place to go. Thank you Thomas for being so kind and helpful. Seacoast RV is lucky to have you working for them.

I had a terrible experience with this repair shop. I brought my RV to them in July and told them…read morethat I would need it in 3 months. Despite several reminder calls, the repair was not done at the end of 3 months and they wanted to charge me $1500 for "evaluations" done by them. I took the RV home, obtained the part the next week, and did the repair myself in 7 minutes ( I timed it). The other job that they said was done by them during the time they had it was not done and I performed this repair also, at home. I will not be going back to them for anything.