Garner Family Practice has been my primary care provider for over 25 years. I've had several main…read moredoctors over the years and seen almost every doctor in their stable, but my favorite is my current PCP, Dr. Erin Ennis. Dr. Ennis is the most human and personally engaging doctor I've ever had. She looks me in the eye, listens to what I say, and doesn't rush through our appointments. She never belittles my concerns or my questions, but takes me and my questions seriously. She demonstrates absolute professionalism with no sacrifice of humanity. She treats me like a person, not a collection of conditions. She also keep current and sharp on medical issues. She frequently mentions some journal articles she's read that might affect a condition, treatment, or medication I'm taking. She's the whole package. I can't recommend her highly enough. The practice has a dozen or so doctors and one or two FNPs or PAs, along with a host of support staff. Most folks are very cordial and helpful, but you'll also find the occasional sourpuss. I ignore them, and focus on the people there who go out of their way to be nice.

Office staff not friendly at all, been going here for years, scheduled appointment due to recent…read moreseziures, drove to office to be turned away due to copay. Billing discussed aloud in presence of other patience. Office manager refused to even speak to me.

This office has been my PCP for several years. Apparently, you're damned if don't o on a regular…read morebasis. I didn't realise that it has become so difficult to even make an appointment. On August 1st 2024 I called to make an appointment and that was an issue3 with a rude woman on the phone. I said that I needed an antibiotic and please have the nurse to call me and to make me the first available appointment. I'ts September and I still haven't been called nor was an appointment made. I just tried to call and make an appoinment for just a routine visit 09/09/2024 but that is obvIiosly an issue because stating a routine visit to the woman who kept asking over and over is this for a refill? am I ill/ did I need a physical? I just want an appointment for a routine visit and that is not good enough for this practice anymore. I will be finding another PCP because this is rediculous.

I have liked this practice of doctors since I started going here 9 years ago! Wide variety of…read moredoctors to choose from and always friendly staff. I am always able to get an appointment fairly quickly if needed. I just recently needed to have my daughter's swimmer ear looked at. Her pediatrician, didn't have time for her pain, so I called my family doctor. Garner Family took us right away and gave her medicine and she was back swimming for her team in less than two days. I am now switching to them from the pediatrician. Yes, my kids are now older, so I guess it is time anyway.

I cannot say enough wonderful things about this practice. To be frank... all the negative reviews…read moremake me wonder where these people went... certainly not Avance Care in Garner, NC. Relocating from the Midwest and searching for a great practice was difficult till I happened to get referred by a past colleague of mine. I have gone to this same office for over 5 years and have never once had a bad experience... I don't find that a coincidence or that I'm one of the lucky few. I've been seeing Amanda for years and can't express how incredible her bedside manner is. She's beyond empathetic and listens without rushing you or making you feel anyway but important. My health in all areas has improved since seeing her and the lovely staff. Never a billing complaint, nor any other complaint, EVER! The staff is warm, kind, and most of all professional-which is the icing on the cake. I understand there are "unforeseen occurrences" or occasional "mishaps" in any business, but to say anything BUT positive things about Avance Care seems to be more of a personality flaw and/or "waking up on the wrong side of the bed" matter than anything else. This will always be my family's and my primary care practice... once you make an appointment - you'll see first hand why this practice has been open for so long. I just wish I had done a review years ago... but I hate doing reviews... but that'll have to change as most people don't submit a review unless they have a beef... and that's a TRUE shame! Thanks Amanda and staff for being the best! Cheers!

I have come to this location a few different times. Everyone is always really nice but I think a…read morelot of people were having a bad day today. A lot of the staff kind of avoided the patience. I was early for my appointment and then I was late being seen. They then put me in a room in the back for a long time and I only talked to the doctor a few minutes. I was there over an hour 4 or 5-minute visit.

I cannot say enough great things about Tina Scott. Her bedside manner is phenomenal. I never visit…read morethe doctor because I'm feeling well.......but she always takes the time to answer my questions and makes me feel at ease. She listens to her patients and always gives excellent care.

Dr Reis was wonderful and compassionate. Was severely dehydrated from food poisoning. Was able to…read morereceive IV fluids at this location. right now Anne was wonderful and attentive through the process. Thanks!

Dr. krull is full of crap. He don't care about his patients. He'll send you home and say take…read moreTylenol. Like that's what I've been doing?? That's why I'm here for help?? Mf lucky I wasn't there with my family member or I would've ripped him a new one. Don't come here. It's a waste of money and time they don't do anything for you.

I have been going to this office for about six years now. The staff at the front desk are friendly…read moreand professional for the most part. My main reason for going there is the Dr. I think Dr. Murray is the very best when it comes to taking care of his patients. When leaving his office you feel that you and he are on the "same page"! He listens , he's not condescending and he takes the time to know you. I feel that many Dr.s offices these days make you feel like you need to "take a number" to be seen. I do agree with another review I see here where the person was upset about no one seeing her parents right away when they had an emergency. Before I became a patient of Dr. Murray I called on one occasion with an emergency and got no response with any assistance from this office. These days I don't you'd have this problem. I am very happy at this Medical Ctr.

Love my primary care physician, and such a convenient location, in between my residence and my…read morework. Easy in and out, with great hours. I love being able to have a 7:00 am appointment. Dr. Miller is a great doctor, and very knowledgeable.

Dr. Pete took great care of my mother in law, who is suffering from dementia. He was kind, calm,…read moreeducative and I fell confident recommending this facility. I'd like to also mention the technician who helped intake us, was so sweet and I wish I had been able to retain her name. Honestly, these two wonderful people have my full respect, and if needed we will not be going anywhere else!

The office has been very helpful for my family. When something comes up and we need medical car…read morequick- this is our choice. Doctors can't always get you in and the other Urgent Care centers make you wait for hours on end. Dr. Pete and his staff are friendly, available and there when you need them 7 days a week.

Dr. Scott is truly exceptional. I struggle with anxiety, and he always made me feel calm, heard,…read moreand never rushed. He delivered our first two children and provided OB care for our youngest. Anytime I have a question (including medical but not pregnancy/ OB related), he responds the same day. We are incredibly grateful for his care and couldn't recommend him more. -Scott's Tots!

This is for the obgyn. I had my first two check ups here for prenatal care. It was great with…read moredoctor scott! (They only do prenatal up to 3 months) they office lady's are nice too so all in all a great experience.

Walked in on a Sunday morning and the projected waited time was 1hr/1hr30mins (without an…read moreappointment). Was seen before that by Eric Rutland. He was kind, informative and easy to talk to. Had to wait about 30/45mins for lab results after being taken back. Easy visit!

It was very easy to make an online appointment. I made a 12pm appointment and was seen within 20/30…read moreminutes of arriving and filling out paperwork. The staff was very friendly and answered any questions I had. I would definitely suggest this urgent care.

Came here to bring for a drug test for a job. They took almost 2 hours to be called for a urine…read moretest. We asked how much linger and they said 1 person ahead and waited for another 35 five minutes and 2-3 people were called before us. Then we-asked again how much longer and they said we were next and continued waiting. Don't come here.

Your computer system appears to be sketchy. Always having some kind of issue. As an IT person, I…read morewould caution people not to use your facilities because if you aren't spending money on basics, such as a functional payment web page, you probably aren't spending enough on security and will eventually have a data breach.