No wait both times I've gone in the past week. They provide full primary care. Staff is kind and…read morepatient.

Dr Reis was wonderful and compassionate. Was severely dehydrated from food poisoning. Was able to…read morereceive IV fluids at this location. right now Anne was wonderful and attentive through the process. Thanks!

Dr. krull is full of crap. He don't care about his patients. He'll send you home and say take…read moreTylenol. Like that's what I've been doing?? That's why I'm here for help?? Mf lucky I wasn't there with my family member or I would've ripped him a new one. Don't come here. It's a waste of money and time they don't do anything for you.

Dr. Pete took great care of my mother in law, who is suffering from dementia. He was kind, calm,…read moreeducative and I fell confident recommending this facility. I'd like to also mention the technician who helped intake us, was so sweet and I wish I had been able to retain her name. Honestly, these two wonderful people have my full respect, and if needed we will not be going anywhere else!

The office has been very helpful for my family. When something comes up and we need medical car…read morequick- this is our choice. Doctors can't always get you in and the other Urgent Care centers make you wait for hours on end. Dr. Pete and his staff are friendly, available and there when you need them 7 days a week.

The cashier working the front counter is having an extremely bad day. She was not only rude and…read moreunhelpful to the customers before us, she was equally unaccommodating to the customer behind us. She's been here for YEARS, so I'm sure nothing will come of this review but I wanted it known regardless.

The manager, some young guy, proved he could not have cared about me any less. I was in need of a…read moremedication that I needed or I could have been in serious trouble. I told him this several times and waited 2 hours but he never even stopped to look at me. He kept doing other things while I was having a full on panic attack with my 2 year old. I am calling corporate and filing a complaint.

While the providers I have seen here for the past 2+ years have been fine, I'm now (desperately)…read morelooking for a new primary care doctor. There is constant turnover. I've had two PCPs leave the practice already. The new PCP assigned to me (1) had no availability, so I had to schedule an appointment with a different provider only to (2) get letters in the mail telling me that the new PCP (who I never saw) is ALSO leaving the practice. Good luck trying to solve a health problem--or even just maintain your health--when you're only ever seeing a new doctor, and have to spend the appointment (which is only 15 minutes long) re-explaining the entirety of your health history to a new person. Front desk/administrators aren't helpful either.

Excellent care. I've seen crews, dr tadros and heather. They're proactive, responsive and kind…read more Can't recommend them enough.

This is a relatively new facility but if you have been to one WakeMed MyCare facility it will feel…read morevery familiar. I've been pleased with both the service and the speed of this facility. Everyone I've encountered has been nice, the system is easy to use to book appointments, and the staff is caring and professional. I really they that they take a holistic approach to health, they always ask about mental health, and they seem to genuinely want you to be your best and healthiest self. I'm a fan and I'm glad this location is here - it's very convenient.

Referrals are useless. System is broken. People in their referral office don't read chart or follow…read moreup with referrals. I had to make my own most of the time. Doctor seems preoccupied and/or tied to her laptop instead of really listening to me.

SCAM BEWARE. This org. Is a scam. Misdiagnosed with a serious illness and they refuse to take it…read moreoff my record. The doctor saw me for exactly 7 minutes. I went back to my old GP and he about laughed when I showed him the diagnosis. They want $$$$$$ and that's that.

Came here to bring for a drug test for a job. They took almost 2 hours to be called for a urine…read moretest. We asked how much linger and they said 1 person ahead and waited for another 35 five minutes and 2-3 people were called before us. Then we-asked again how much longer and they said we were next and continued waiting. Don't come here.

Your computer system appears to be sketchy. Always having some kind of issue. As an IT person, I…read morewould caution people not to use your facilities because if you aren't spending money on basics, such as a functional payment web page, you probably aren't spending enough on security and will eventually have a data breach.

I visited this location today. My 15 year old daughter passed out so we immediately took her up to…read morethe ER. While waiting in the lobby I called a loved one and she was praying for my daughter and I. The triage nurse calls my daughters name. We walk into the triage room. I'm standing there quiet, phone to my ear and the nurse tells my day to be weighed. She looks at me...and rudely says I can't be on my phone. I shake my head ok. We immediately sit in the chairs next to her desk. I hang up my call. Look at the nurse and say, it's been a lot today..can you just be kind, have compassion...my daughter passed out...I have surgery in less then 24 hrs. Tears are welling up. She says to me. Are you talking about me. I say yes. Please just be kind. She then says to me get out. Get up and get out. Demands I leave. Calls the security in to have me removed!!!! I ask to speak to a mgr...no one says a thing. Security tells me I got to go. Then tells me I can't be in there with my daughter to which I immediately tell him he is wrong. My daughter is under age. I then ask for a mgr. He goes to get one but another nurse calls my daughter. I speak to a mgr when things calm. She basically tells me the nurse was asking me to wait outside so someone else could help me.....not cool. I will be filing multiple complaints to make sure Lisa the triage nurse understands how NOT to act when people are in need. Not ok. I honestly don't know if I will be back. I'll more than likely drive far for better care. 100% believe it was fueled by racism!!!

12/30 4:37 P.M. ENTERED 5:20 P.M. TRIAGE…read more 8:30 P.M. TRIAGE again 9:20 P.M we just checking to see if you're still here in EXCRUCIATING unexplained backPAIN... that's gotten worse 10:37P.M. exam rm 11:10 P.M. young nurse stops by to admire my nails, sneakers & cell case [bling] 12.a.m. still -NOTHING! PAIN has eased from 8 to 10. Apparently, there is no staff...to Meer the demand of the 7 who were ahead of me. (Jisrcan observation)....Shifts have changed. Many are sitting at computers...and me im.now passed vested-So I wait. Never to return. WORSE ED experience ever.......