I went to this Urgent Care for the first time and was totally impressed. The staff if very friendly…read moreand the PA I saw Dr. Mohitkkumar was very professional and listened to all my concerns. He was very clear on directions of what I needed to do. I will be going back again if needed.

Best urgent care I've been to in 60 years! Exceptionally clean, quiet, well run. The lovely…read morewoman at the front desk made us feel comfortable, cared for, and welcome. The back area and patient rooms are spotless, full of modern equipment and VERY professionally staffed! Everyone said "feel better" when we left. I can't remember the last time a healthcare provider said that. The world has become such an unfriendly, un-customer service place that I can't tell you how refreshing and relieved we were to find this place.

They messed up my birthday it's 1994 I'm a USA gold medalist married to TB12 in ICU mislabeled my…read moreprescriptions and I'm an attorney I own everything as well as my husband plus we do charity work plus members of PTA. We are an NFL family you have to respect our privacy and our family. If you go to the doctor it's for a reason do your job we are sincerely The Brady's 94.

I went here on the recommendation of a fried and I'm very glad I did. The PA there took an X-ray…read moresaid it looked like I had the beginnings of pneumonia (my husband already has it) and gave me an anti-biotic and an inhaler. I felt better in just hours. My regular doctors hardly ever give me anything except nasal spray until I've been there twice.

This review is forDr Howard and his staff - they are TERRIFIC!…read more We have had to see Dr. Howard twice now - once for a broken foot and most recently for a wrist injury. He and his staff are very kind, friendly, professional and never keep us waiting. He has always given us top-notch service with a great bedside manner. The location is great, too - right behind WakeMed off of Durant. Shout out to Becky, Dr. Howard's wonderful assistant and Bonnie, the radiology technician. Highly recommend this team!

After a freak accident, I thought my finger was broken or jammed so I headed here to have the…read moredoctor look. From the moment I entered the office, the front desk lady came off as rude. no real greeting, and spoke to me like I was dumb. She didn't seem to show any real concern for what I was going through either. The nurse practitioner (Jake, i think) Debbie & Dr. Luther were all great. They explained everything perfectly, where I could easily understand. & finally, I did feel like a priority. They made sure all my questions were answered! I ended up getting surgery on my finger & they made the whole thing a lot less scarier !

I've seen Dr. Whelan for years and hands down he's one of the best. He listens to every word and is…read morethoughtful/compassionate about what is needed. Always helpful and quick when needed. The staff has been amazing too! Super friendly and responsive.

This is our go-to for urgent care…read more I'm clumsy and my husband has health issues. We're here from once a year up to 3x a month. Sometimes we are treated and go home; sometimes we'll have one test or one look and staff will call an ambulance. Everyone, from check in employees to all levels of medical staff, is knowledgeable, professional and kind.

I walked into Duke Urgent Care without an appointment, and Mr. Andy provided exceptional care. He…read morewas professional, and genuinely attentive to my concerns. His empathy and kindness made me feel comfortable and well cared for during my visit. Mr. Andy is an excellent example of outstanding patient care and professionalism. I truly appreciate the way he displayed. Dr. Rosalie Hernandez

Had an absolutely fantastic experience here! My very large dog tripped me and I rolled my foot and…read morewithin a few hours knew that it was a serious injury. I drove over to Duke urgent, got right in on a Saturday night at about 530 and had x-rays done and a boot on by 6:45 ! The PA that took care of me was named Christopher and he was absolutely fantastic, so kind and funny, the x-ray technician was named Wendy and she was also every bit as wonderful ! Very good experience, everybody was very professional and kind, not a long wait and I felt like I received very good care . Highly recommend this location ! Plenty of parking, the waiting room is spotless, and the reception ladies that check you in were both very wonderful also.

The most incredible ER visit I've ever encountered!! Very thorough and doctor was so kind and…read morecompassionate, even to others around me. FULLY staffed, in and out in about 5 hrs just because of all the tests that needed to be ran. I did go on a weekday, during the day.

I've been to Wake Med twice now, once for my husband and the most recent time, for me. When Urgent…read moreCare is shut down, this is the next best place for medical emergencies, though, a costly one. Wake Med has wonderful staff and they're all very caring, I have no issues with anyone we've encountered here. My most recent visit was for an infected abscess. We spent a good 4+ hours in the waiting room for something that took maybe 15 minutes total to get looked at. Insurance covered $3xx out of the $15xx bill. I received one antibiotic pill, a bottle of wound spray, and a wrap. Healthcare in this country is so ridiculously expensive and outright unaffordable. The restroom was a bit dirty which is surprising for a hospital. There were dirty paper towels on the floor. Overall, I try to avoid this hospital as much as possible, and unfortunately, that means waiting until last minute. It's just too expensive and wait times are horrible here.

I saw Jessica Hedrick in March. She wanted to do a physical. She said it should be far enough from…read morethe last time I had one from my previous PCP so my insurance would accept. My insurance didn't accept, so I am out $317. They then wanted labs. They couldn't draw so they asked me to be back in at 750 am the next day. I came in at 740, waited until 840. I asked the front desk after 10+ people were seen. She said "oh you didn't have an appointment so you just have to wait". I set up an appointment at 740 this morning. I got there at 752 because of an accident on or near falls of neuse. 4 people were ahead of me in line. I got to the receptionist and they told me to make another appointment. Very poorly ran office.

There appears to be only one AI operator for all of the offices for Wake Internal Medicine and the…read moreinteractive program for the Patient Portal needs a lot of help After going through the AI operator and being transferred to a live agent for Durant Rd and sitting on-hold for 15 minutes once and about 30 minutes one time I never reached anyone. I tried the Patient Portal and could not get in so I tried to setup an account and was told another account existed in my name. I requested the Password and got nothing. How is a patient supposed to contact this practice?

This place was highly recommended. I provided a curated set of records that never were read. As a…read moreresult, I was prescribed a contraindicated drug, provided a diagnosis without proper documentation, and refused a script for obvious tests. Then, after waiting eight months to see the doctor, I drew a naive, immature and inexperienced PA who had no idea what she was doing. If a doctor's office cannot handle its current patient load, then it should not accept new patients. Not only is a visit a waste of time, but scary.

I recently got the flu from my children and went in to see Dr. Sachdeva because I just couldn't get…read morerid of my cough. Dr. Sachdeva came in, sat down and answered all my questions and quickly sent in my prescription so that I could get back to work. She was thorough yet quick and I appreciate that in my PCP. The office is clean, and parking was convenient.

I've been here a few times over the years. They are consistently attentive and welcoming. I usually…read morecomplete the paperwork online before coming. Appointment times are usually plentiful.