I've received the best care possible. Be going there over twenty years. Hope to continue for my…read moreremaining years!!!

Office staff not friendly at all, been going here for years, scheduled appointment due to recent…read moreseziures, drove to office to be turned away due to copay. Billing discussed aloud in presence of other patience. Office manager refused to even speak to me.

Horrible service. This used to be an amazing place to get personalized care and wellness. Our (my…read morehusband & me) NP of almost 8 years left and based on the factory it is now is any indication then I totally understand. She would listen and talk about what's best for us. Now all you get is basic text book condescending treatment. Dr. Schneider & the other women (sorry forgot name, it wasn't a pleasant enough to remember) know more about our health than we do and have no time to hear about how you feel and what's been working. They are textbook cover my ass policy & time billing driven. It's sad that the Duke name is represented by this level of care.

EVERY time my Mother has tried to get in to see a Dr. about something unplanned she has not been…read moreable to be seen. EVERY TIME!! The practice has lost about 4 Doctors in recent years because they could no longer tolerate Duke Administration's mandate for how Patient care is administered. For example, an MD is allowed 7 - 11 minutes for a follow-up appointment and 15 minutes for a regular appointment. No wonder Patients are angry at the doctors! It's not their fault, however. Did you know that every year Duke assigns an additional patient load of 200 patients TO EACH MD??? No wonder they can't practice medicine in an effective manner. This is rampant throughout the entire Duke system now! It's just awful.

I recently relocated to Raleigh from New York. I researched local providers on Yelp and stumbled…read moreacross the positive reviews for Dr. Datanya Betts and Dr. Mclendon. When scheduling an appointment the receptionist displayed wonderful phone etiquette and the text , email reminders and patient portal enrollment was very helpful. During my first visit there was no wait and Datanya saw me immediately. She reviewed my insurance coverage with me, discussed my weight with me and completed bloodwork without making me feel uncomfortable. Today I returned for test results and Datanya discussed the importance of women's health and following up with screenings for breast, cervical cancer as well as fibroids. Datanya demonstrated how to do a thorough self breast exam which my previous providers had not really spent much time educating me on or performing correctly. We also discussed the benefits of holistic medicine and not relying on an abundance of prescriptions, the importance of a well portioned healthy diet and exercise to avoid prediabetes. I really enjoyed the teaching aspect of visiting this practice and I definitely plan to return.

Dr.Betts is Amazing. She stands by her companies name, "live well." She's patient, kind, diligent,…read moredetailed oriented, and not to mention a burst of light. If you are looking for a primary care doctor that looks beyond the 8 min check-in and who wants to know about what vitamins your body needs as opposed to what medicines I can pump you with, come here!

Today, April 17th, 2025, around 4:30pm to pick up paperwork signed by my awesome doctor. Two…read moreemployees were at the front desk having a conversation while I walked in and their was no acknowledgement. I stood there patient ly waiting and still no one said a word to me. So I had to stand there for over 5 minutes for them to finish their conversation before the employee sitting at the desk asked how she could help. I stated my name and it took her a split second to hand me the paperwork signed by my awesome doctor. Both of these employees were discouteous, and unprofessional. They both need remedial training on how to treat patients when they enter the doctors office. This has never happened before at Duke Primary care in wake forest and I hope this review finds them both well. ​

Jessica Rodriguez is great most of the staff there are very attentive and caring. My children have…read morebeen going to see Jessica Rodriguez for years and she has been nothing more then outstanding with caring for them I appreciate you Jessica Rodriguez and your team.

I my BP has been nutty all of a sudden and Dr. Tang upped my drug. I had been feeling "off" and…read moretook my BP again a couple of days after drug increase. It was high. I called the office and left a message about how I was feeling and within 5 minutes my phone rang. MY PHONE RANG!@!! It was Dr. Tang, the best MD on the planet. I had an appointment the next day and she tweaked a med and now I am fine. This wasn't the first time she called me over something. Once she called me on her way home from her car and she sat in her garage for 5 minutes until we finished!. Okay, people, when is the last time you had a doctor call you at home?????? WHEN??? I have no idea if she is accepting new patients but if you are looking for a practitioner, ask if there is a waiting list and GET ON IT!!

Love my providers there. Truly. The admin, not as much. They leave messages but then their callback…read morenumber doesn't work. Also, I don't like how the practice does lab work through someone affiliated with Labcorp bc it's hard to track billing, deal with insurance, and they charge a lot for bloodwork that's a part of a physical.

The care received from the providers are great however the front desk staff not so much. I called…read moreto make a follow up appointment and when I got through I was asked if i was aware that i had a bill left over from my initial visit. 1. I have insurance Blue Cross Blue Shield PPO and have not lapse insurance in I do not know how many years, so this shouldn't happen from a primary care appointment. 2. I gave them my insurance card when i came in and they input my information. 3. they never called me to notify me that i had a bill or sent out notification that i had a bill, so how am i to know i have a bill. 4. I am also a patient access front desk staff for a hospital and am well aware of the no surprise care act where you should not have services rendered and be unaware or surprised by a random cost or bill. Next problem is i was instructed that my insurance company did not pay out after the claim for services were sent in, and that i should call my insurance company, this is also not something I the pt should be doing, but i called anyways and found out nothing was ever recieved by this place. so now i call thier billing department with my bcbs insurance rep on a 3 way call to straighten out and find where the disconnect is, ofc it was on the pcp side as they switched the last two numbers of my policy number when inputing my insurance information. Next problem i have been calling for 3 days straight trying to find out had the issue been resolved and i was also going to schedule my mother a new patient appt for the same day as my upcoming appt. every time i call i was told to hold not asked if i could like the proper protocol but told to hold and immediately placed on hold, ALL 3 TIMES!!!, by the last call i asked her not to place me on hold and she still did, at this point i am now calling to check the resolution of the bill and also to cancel my upcoming appointment as i have lost interest in continuing care with this PCP office strictly off the front desk incompetency alone, to no avail i cannot get them to stop placing me on hold.

A great practice, from the front office to the physicians. Everyone I have come in contact with…read morethere really cares. I see Dr McMullen, and he is wonderful. I highly recommend them, especially if you are tired of navigating the big networks.

I wish I could give more than 5 stars. This is the best medical practice I know of. The office is…read morealways clean, neat and very well organized. The staff, and I do mean all of the staff, are fantastic!! They are kind, caring, friendly and professional. The are always so helpful. The doctor is, in my opinion, the best of the best. He is an excellent doctor. He is always kind, caring and listens to you. He always answers any questions. In addition, he is absolutely brilliant! I have been going to him for around 10 years and plan to continue. 5 stars+++++ and my highest recommendation.

Dr . K and his team are highly recommended. Knowledgeable, and very helpful, I'm able to feel…read morerecognized, and heard, be seen quickly! The staff is always extra friendly, with smiles! Perfect office!

Dr. Monica Barnes-Durity is an excellent doctor with great bedside manners. She is very…read moreknowledgeable and our family has been going to her for years.

I have seen Dr. Barnes twice since moving here to NC. She is wonderful and takes notes of my needs…read more When I need a prescription filled, she is on top of it. I would recommend her to friends and family.