Joseph was exceptionally attentive and helpful from start to finish. He went above and beyond to accommodate all my requests making sure I was happy with my Tesla purchase. Thank you for the no pressure relaxed car buying experience! read more

I almost didn't come to OC Chief Auto after reading some of the negative reviews, but I'm really glad I did. I worked with Nick, and he was a great salesperson. He was friendly, honest, knowledgeable, and never made me feel pressured. He took the time to answer my questions and made the buying process easy. If you're looking for a used Tesla in Riverside, CA, understand that the best-priced Teslas sell quickly. I actually think that's why some people get frustrated. OC Chief Auto prices their Teslas competitively, so it's not unusual for popular vehicles to be gone by the time someone comes in. I looked at several dealerships, and they had some of the best pricing and one of the nicest selections of used Tesla Model 3s and Model Ys that I found. Like any busy dealership, they don't always answer the phone right away. But what impressed me most was what happened after the sale. When my car needed a repair, they honored their commitment and took care of it without giving me any problems. That meant much more to me than getting someone on the phone immediately. My advice is simple: if you find a Tesla you like here, don't wait too long because the good ones really do sell fast. Overall, I had a great experience and would absolutely recommend OC Chief Auto to anyone looking for a used Tesla in Riverside, Riverside County, or the Inland Empire. Great prices, quality inventory, and a dealership that stands behind its vehicles. I'd definitely buy from them again. read more

Do not leave a deposit here unless you get the refund terms clearly in writing. I had a good initial experience test-driving a vehicle at OC Chief Auto and left a $500 deposit/hold on a Model Y I was considering purchasing. My understanding was that the deposit was refundable. More importantly, I have a text message from the salesperson, Joseph, specifically stating, "I'll refund the hold tomorrow." The refund was never issued. When I later realized I had not received the refund, I contacted Joseph multiple times. After the issue remained unresolved, I went to the dealership in person. I was told that too much time had passed for them to process the refund through their system and that Joseph would need to speak with his boss. What happened afterward was the most troubling part of the experience. Joseph called me and, while expressing his frustration with me for continuing to request the refund, used the F-word multiple times during the call. Regardless of whether a dealership believes a customer is entitled to a refund, I don't believe it is appropriate for an employee to call a customer and repeatedly use profanity toward them over a dispute. Joseph has since said that the original hold was only refundable for 48 hours. I do not remember being told that. However, I don't have to rely on my memory regarding his later promise: I have his text stating, "I'll refund the hold tomorrow." When I continued asking about the $500, I was also told to "take a little accountability," that the situation was "on" me, and received laughing emojis after saying I intended to review my experience. At this point, the issue is about more than $500. It's about a written promise to refund money that wasn't honored and, even more concerning to me, the way I was treated when I tried to resolve it. I would strongly recommend getting every term regarding deposits and refunds in writing before leaving money with this dealership. read more

Found them through Truecar. Whatever prices you see on Truecar or even their own website. Do not expect to pay those prices. They are going to give you some BS about their website listed prices are not accurate and the owner adjusts the prices based on market condition. Then they add another $1500 onto every deal. saying its mandatory. There are so many tesla's for sale on the market, there are reputable dealerships out there not trying to rip people off. read more

I was linked to this dealership through CapitalOne Auto under prequals. Out of the top 10 vehicles I had, none were updated on their website and unavailable. Prior to calling the location, I sent an interest request through Capital One at least on 7 vehicles. Never once called back. Eventually calling in and speaking with Ernie, we went through a few vehicles and continued with moving forward on a hard credit check. From there, I was ghosted. No call back. No follow up. Not even an email. Nor, any options. I chose this location based on the reviews I read about and was completely wrong. Throughout the whole process in the beginning, the vibe I got was they didn't really care about my business. I felt I was the one pushing forward. The lack of follow up proves the lack of interest in my business as a customer. Poor customer service overall and very disappointed. read more

Customer service was top notch!!!!! Came in looking for a commuter car and Nick( the owner) was great. Highly recommend for a great deal and service read more

My son and I drove up from San Diego specifically looking for used model 3s that they had listed on the website. When we got there, most of the listings were not actually on the lot. We had to wait a long time before anyone even acknowledged our presence. When Ernie eventually asked if he could help and we explained what we're looking for. He just opened up the cars remotely and let us do all the work. Barely said a word! The guys there don't give a rip and the cars were in terrible shape. Horrible experience! read more

Has to be fake positive reviews. This dealer is shockingly scummy. My example: Adverstised price was $19,000. They had FIRST deale fee of $4000. After adding them together that total became $23,000. I was still interested and they said that was ALL the fees. We sat there for 30 minutes filling out paperwork and suddenly more dealer fees. $1,650 "dealer recondition" and close to an additional $2000 for registration!!! This is before taxes. Registration DOES NOT COST $2000. So $7,650 in "dealer fees"!!!!! And they hit you with them AFTER the paperwork. WHAT A SCAM. read more

Brian was great and he worked on getting my deal done all day and made it happen I recommend him to anyone read more

Very disappointed with my experience at OC Chief Auto, especially with the salesperson Ernie. First, we saw cars listed on the OC Chief Auto website and called ahead to confirm availability. Ernie told us the cars were available, but when we arrived at the dealership, they said the cars had already been sold "today." This happened more than once with different vehicles. It felt very misleading and like they were wasting our time. We eventually bought a car from them, but later noticed that one Tesla logo on the front was missing. Ernie promised multiple times that it would be mailed to us, but after many calls, we still never received it. We also did not receive the Tesla USB drive that should have come with the car. If you buy a vehicle from this dealership, make sure to carefully check everything before leaving the lot. Our experience was frustrating and disappointing. read more

We had quite the tag team experience here. Ernie kicked off things for us by being informative, patient and genuine and then Joseph stepped in with his fun sense of humor and made our car shopping experience fun. When it came time to finally pull the trigger, Ernie was the one there to really help us. He was incredibly friendly, patient, and provided the kind of high-quality, no-pressure service you always hope for but rarely find. Buying a car can be a marathon, but these two made it an overall enjoyable experience. Thank you Joseph for the laughs. And a big thank you to Ernie for his consistency and for sealing the deal. We'll definitely see you again soon, but hopefully not too soon! read more

Bait and switch. Do not buy here. Sequence of events: called at 7 min prior to closing about two model 3s and was told, verbatim by Nicholas, that "this dealership does not have any extra fees like other dealerships. Yes both vehicles are available. Come see them tomorrow." Today is I went to go see the vehicles and they were suddenly gone. Spent a good hour and a half with Ivan, who had very little knowledge about the cars, the dealership, and the buying process. Decided on a vehicle that was actually $4,000 more than the vehicle we came to see but the quality was very good. We were willing to pay and then sat down with Joseph, who suddenly increased the price by $1,500 for a dealership reconditioning fee. "Every dealer has these fees," Jospeh said. I was furious about making the one-hour drive to this dealership. I will say that their vehicles are in really great condition and you probably can't find a better used Tesla in this area, however. Just like every other dealer, they're using bait and switch tactics to get you in and upsell. Oh actually that reminds me I expanded my price range on their website while I was at the lot and found another Model 3, same year, with 27,000 fewer miles, also $1,000 less than the current vehicle I was looking at. I asked Ivan, "Where is this vehicle?" and he passed it off as slow website updates. The bottom line is they will advertise prices that are within market value but are actually selling above market value once you add in that fee. read more

I had one of the worst car-buying experiences I've ever dealt with at OC Chief Auto, specifically with a salesperson named Joseph. I called in asking about a specific vehicle stock, and Joseph immediately told me it was sold. He rushed me off the phone and said he'd text me other available options. It then took several hours for him to respond -- and when he finally did, all he sent was a blurry photo of his computer screen showing inventory. No details, no effort, no professionalism. I followed up asking for an out-the-door price since I'm actively shopping and need a car ASAP (I'm buying a Tesla Model 3). After that... radio silence. I had to text him again the next day just to get a response. When he finally replied, he sent me one single number -- no breakdown of taxes, fees, registration, or dealer add-ons. Literally something I could've calculated myself online. I specifically asked for a full breakdown and even told him that if he couldn't provide it, he should check with his manager. And his response? Three laughing emojis. That was it. No explanation. No follow-up. No apology. Completely unprofessional, disrespectful, and honestly shocking behavior from someone who works in sales. If this is how OC Chief Auto treats potential buyers, I can't imagine how they treat customers after the sale. I would absolutely not recommend Joseph or this dealership to anyone. If you value your time, want transparency, or expect basic professionalism, take your business elsewhere. read more

I liked the cars they posted and wanted to buy one. After calling them, they were vague and the cars posted were not available and I'd have to come in to see whats actually there. Thats fine, but when they want to do add-ons that are not advertised, which are around 10%+ of the value of the car, thats a non-starter for me. It felt very very bait/switch, and wont be back here. read more

I had a great experience with OC Chief Auto, thanks to Joseph. From start to finish, Joseph was professional, honest, and incredibly knowledgeable. He took the time to explain exactly what my car needed and made sure I felt confident about the work being done. There was no pressure, no upselling--just straightforward advice and quality service. The work was completed on time, and my car is running better than ever. It's not always easy to find a mechanic you can truly trust, but Joseph definitely earned mine. I highly recommend OC Chief Auto to anyone looking for reliable and honest auto service read more

OC Chief Auto - Used Car Dealers Near Me - Riverside, California

Huge waste of time. Called first thing in the morning and asked specifically if they had a specific VIN number. Ernie said yes he definitely did. Drove 2 HOURS to buy the car cash. As soon as I got there he tells me they didn't have any of the cars I was interested in. What a waste of time and money. Absolutely TERRIBLE way to do business. Don't trust ANY of the listings, DON'T trust ANY of the pricing. Don't trust Ernie. Absolutely livid. Shady business, shady people. Don't waste your time, don't listen to these other reviews, as they were probably convinced to buy another car with a higher price and higher mileage like I was. Typical dealership lies. Stay away at all costs. read more

My experience at Oc Chief Auto was excellent! I test drove the exact car I wanted and took it home in the same day. Nick made it happen! He is a great salesman! He will get you a great deal without being pushy read more

OC Chief Auto - Used Car Dealers Near Me - Riverside, California

Ernie was amazing; make sure you ask for him by name. We bought a Tesla Model 3 used 2023. Ernie was very patient throughout the process, helped answer multiple questions over 2 days. He also kept his promise of fixing a few things on the vehicle. Highly recommended! read more

We purchased a Tesla from OC Chief Auto and worked with Joseph. Joseph was very welcoming, easy going and answered all our questions. He made the entire process seamless and fast. We are so happy we went to OC Chiefs for our purchase and so happy with our new vehicle! read more

No one came to help when I went there Not very welcoming place Also they add additional money on top of the price listed - not very ethical read more

Best used Tesla dealer in SoCal! NO add-ons! The price listed on the website is what they mean-period. There are so many unscrupulous used car dealers around here who get you in there first, then tell you about the mandatory "GPS tracker" or "protective sealant" that you can't decline....not this place. I got the car I wanted at the price I expected....and it was a GREAT price. Nick is a super friendly guy and a straight shooter. Don't waste your time with those bozos in Norco (see above)-start with this dealership. You won't regret it! read more

Lots of choice for your dream car and amazing customer service. I would highly recommend this dealership! read more

Ernesto was great from the beginning He was friendly and made buying our 1st Tesla simple Would definitely recommend to everyone read more

Amazing service. Very welcoming from the start. We were first time buyers and Joseph helped us take our 2023 Tesla model 3 home. Answered all of our questions. No issues. Would definitely recommend. read more

Don't buy a car from here!!! You will get scammed like I did!!! Ants all over the car, very dirty car even tho it's a 2023, broken inner driver side taillight, and broken trunk, lied to me about the damage on the car, also lied about reimbursing me for everything!!! read more

Poor communication set an appointment for 4pm at 12:00pm to look at a certain car told them i was driving one hour just so when i arrive they tell me its sold waist of time and gas spoke to joseph over the phone read more

Our son bought his first car and Joseph made the experience easy and special for him. We had a great experience here!

This dealership exceeded my expectations on every level. If you are buying a Tesla, do yourself a favor and go see Ernie. After visiting several dealerships where the advertised online price magically grew with forced add ons like anti theft systems and ceramic coating, this experience was a huge relief. Ernie simply asked me to give him a chance and showed me that the price I saw online was exactly the price I paid. No games, no surprises. He got me into the exact car I wanted, locked in a lower interest rate than I expected, and the deal was so strong that I did not even feel the need to negotiate. That almost never happens when buying a car. Ernie was honest, low pressure, and incredibly helpful with the logistics of transitioning out of my old car and into my new one. The entire process was smooth, transparent, and stress free. I genuinely cannot say enough good things about my experience here. This is how car buying should be done. read more

Ernie was a great guy very patient help me get the price I need. thanks buddy......................:

Ask for Nick smooth and easy buy, no games! Great service, hospitality was top class!

Just called 5x to see availability of a car & the guy kept hanging up. Horrible communication, & if your phone wasn't working you should've called back. We're coming from LA just to give you business. read more