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    OC Auto Matrix

    5.0 (8 reviews)
    Closed 10:00 am - 7:00 pm

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    Corey C.

    Bought my wife a car yesterday. Very nice guys. Threw in an extra set of keys. Quick phone response and deal was completed. The paperwork ready for signature before I arrived. I'm in and out within 30min. I salute the OC guys. Beautiful showroom very clean and professional looking.

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    2 years ago

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    3 years ago

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    CarMax

    CarMax

    (775 reviews)

    I worked with Agnes at the CarMax Costa Mesa location, and she was incredible from start to finish…read more What should have been a straightforward payoff turned into a complicated situation involving multiple companies, delays, and a lot of back-and-forth. Through all of it, Agnes stayed on top of everything. She was responsive, patient, and actually took the time to follow up and get real answers -- something that was not easy to find elsewhere during this process. She even went as far as contacting my lender directly to confirm payoff details and keep things moving, which ultimately helped me get everything finalized. In a situation that was honestly frustrating and stressful, she was the one person who made it feel manageable. If you're working with CarMax, ask for Agnes. She gets it done. Thank you again -- truly appreciate the help.

    So far so good! Purchased a car here earlier this month. Did a trade in of my previous vehicle that…read moreI got here in 2015 and to my surprise they took it back for more than i thought with the condition my car was in. Carmax generally takes more for your cars than Carvana btw. I was able to walk the parking lot and look at cars with my dad at ease. When dealing with someone at Carmax, we were met with Winston. He made the whole process go smoothly and was friendly and funny. Trade in assessment took 45 minutes, if that. We were done with the paper work and financials on our next visit when we brought the car to actually trade in. Overall, my new car is sworking great and under manufacturer warranty. Happy with my purchase from this Carmax. Lots of options of cars online and to test drive at this lot. Highly Recommend!

    AutoNation Honda Costa Mesa - Honda accord 2025

    AutoNation Honda Costa Mesa

    (1.2k reviews)

    "I had a fantastic experience buying my 2026 Honda CR-V Hybrid thanks to Rudy! As a first-time…read morebuyer from a dealership, I was naturally a bit nervous, but Rudy made me feel incredibly comfortable and relaxed throughout the entire process. Despite only being a month into the job, Rudy was impressively knowledgeable about the vehicle and answered all my questions clearly and patiently. The entire purchasing process was surprisingly quick and efficient. He is a huge asset to the team, and I highly recommend asking for Rudy if you want a positive and stress-free car buying experience!"

    I had a very disappointing experience with AutoNation Honda of Costa Mesa…read more They advertised a new Honda Odyssey for $39,000, which is what prompted me to make the drive all the way from Los Angeles -- nearly two hours in traffic. I confirmed the listing before heading down because I didn't want to waste a trip. When I arrived, I was told the vehicle wasn't actually available. Not only that, but the "new" Odyssey was supposedly a loaner vehicle that was still on the way from Honda and wouldn't even be available for another 60 days. That's not what was advertised. It felt like a classic bait-and-switch tactic -- advertise an aggressive price to drive clicks and get people in the door, only to tell them the car isn't really available once they show up. Driving two hours based on inaccurate information is incredibly frustrating and a waste of time. If you're shopping from out of town, I'd strongly recommend getting written confirmation with a VIN and verifying that the vehicle is physically on the lot before making the drive. I wish I had. Very disappointing experience

    Pacific Auto Center Costa Mesa - 4 bolts?

    Pacific Auto Center Costa Mesa

    (499 reviews)

    Amazing experience from start to finish. As a first-time car buyer, everything was explained…read moreclearly, no pressure, no games, which made the whole process easy and stress-free. Diego was genuinely polite, knowledgeable, and straightforward, answered every question honestly, and made sure I felt confident in my decision. Couldn't have asked for a smoother and supportive process. Thank you very much Diego! It's a pleasure to do business with you and the Pacific Auto Center in Costa Mesa.

    I visited Pacific Auto Center to view a vehicle, then came back ready to negotiate and pay cash for…read moreit. The online listing made the car sound pristine, but in person, it had a long list of issues: broken trim, missing parts, mismatched tires, rusted rotors, and a non-functioning rear screen. These flaws weren't disclosed in the ad. Worse, the dealership attempted to charge $5,500 for paint protection, theft deterrents, tint, and other add-ons that were never discussed beforehand, despite claiming "no hidden fees." Their fine print later revealed these were pre-installed and not part of the advertised price. I waited more than 20 minutes to speak with a manager after raising concerns but willing to negotiate, but no one followed up, so I walked out. This place banks on uninformed buyers accepting inflated prices and vague add-ons. If you're a serious buyer, read the fine print, ask hard questions, and be ready to walk. UPDATE 6/28/25: After buying the same make and model at a different dealership -- one with FAR better integrity -- I want to reflect back at my experience at this dealership and their practices. First, salesman wanted me to negotiate on the final price, not the vehicle price. That's a classic dealership tactic as it protects the sticker price for their metrics, have an easier time hiding add-on profits, and it creates a false impression of flexibility. Ultimately, this is bad for the buyer because transparency is lost, it protects their margin and limits one's leverage. I knew that's what they were aiming at, so I held the line on only negotiating on the sticker price. Again, LOOK AT THE PICTURES AS TO WHY!! In spite of what I just said, he proceeded with the oldest trick dealerships do: "cool-down" or "sweat-you-out" tactic. This is done to make one feel uncomfortable or impatient with the ultimate goal of getting one emotionally invested in staying and "finishing the deal". By doing so, they wear you down so that you're more likely to agree to their numbers just to be done. There are other reasons too but this is a big one. ~20 minutes of waiting, I told one of the salesmen that I've been waiting a while for the manager and will leave in 5 minutes if he doesn't arrive. True to my word, I left. I never heard from them after that (they had my contact info) which tells me they would rather wait for a less informed, emotional buyer to foolishly agree to the unfair price of this car AND overpriced mandatory add-ons. Here's my take away from this dealership: 1) High-pressure, low-integrity dealership model: They prioritize margins over relationships with a focus on flipping cars at inflated prices. They also rely on delays, confusion, and "manager invisibility" to outlast smart buyers. 2) Poor reconditioning = Cut costs: The car's condition (damaged trim, mismatched tires, rusted rotors, broken screen and so on) says they're not investing in inventory. They're pushing it out as-is and hoping no one notices. 3) The "Fool Tax" strategy: the biggest one for this dealership. They keep cars on the lot long enough to find someone unaware or emotionally invested. I was never their ideal buyer. I was informed, direct, and clear. PLEASE TAKE MY EXPERIENCE AS A WARNING. AVOID THEM. I AM SPEAKING AS SOMEONE WHO DID NOT PURCHASE FROM THEM. IMAGINE HOW I WOULD FEEL IF I DID. UPDATE 4/1/26: Since my visit, California passed SB 766, aimed at deceptive practices like misleading pricing and add-ons, the same issues I and many others have raised here. After 10/1/26, dealers engaging in those practices will face greater scrutiny. If you believe you were misled or defrauded, consider filing a complaint w/ DMV Investigations and keep all documentation. In Jan 2026, Yelp placed a "Suspicious Review Activity" alert on this dealership's page (see pic). Read it, then look at how many good reviews come from accounts with 1-3 total reviews here, versus those with a much longer review history. Draw your own conclusions. IF YOU FOUND A VEHICLE YOU LOVE AT THIS DEALERSHIP, PLEASE STAY AWAY!! THEY WILL USE YOUR EMOTIONS AGAINST YOU.

    Carstub

    Carstub

    (776 reviews)

    Great experience using Car Stub to sell my car, after requesting a quote online I received a call…read moresame day and had an appraiser at my house that afternoon, they matched a fair offer made from another large car buying chain, wrote me a check, and drove my car off same day. Justin Lopez was friendly, honest, and professional. I would highly recommend CarStub to anyone looking to sell a car and will definitely come back in the future when.

    Our daughter's car was totaled in a door-smash accident in Santa Barbara. The tow yard was charging…read moreus daily for storage. My husband took the day off work and drove 5 hours from the Bay Area with the title, determined to get it sold and removed the same day. We called every "cash for cars" place in Santa Barbara and surrounding area. Most promised same-day pickup... but each time we'd find out it would be days to actually schedule a truck. Hours were ticking by, and we were concerned, needing to take care of this before the storage yard closed. I called Carstub and got Sergio. He saved the day. Within the hour, he found someone who wanted the car for parts, negotiated a fair price for us, and got a flatbed driver dispatched that same afternoon. The truck showed up exactly when he said it would, paid us cash on the spot, and took the car away, Sergio turned a day that felt hopeless into a huge relief. He didn't have to go this far above and beyond, but he did. If you're stuck with a damaged or totaled car and need it gone FAST, call Carstub, Sergio was great. Thank you again. You saved us a mountain of stress.

    OC Auto Matrix - usedcardealers - Updated May 2026

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