My wife and I had an amazing experience at Westgate KIA in Wake Forest!…read more From the beginning, we were quickly helped and guided by our salesperson, Jordan. He was knowledgeable, professional, and great to work with. My wife and I were looking to upgrade from our Ford Bronco into something more family-oriented with our newborn, and we had our eyes set on a KIA Telluride. They had exactly what we wanted on site! The entire team worked with us to make the deal happen. They gave me a great deal on my Bronco trade-in, and the negotiations were calm, professional, and respectful from start to finish. We both came to the table, worked together, and reached an agreement that felt fair and straightforward. I never felt pressured or like anyone was playing games. Their manager, Tim, was also awesome to work with. He stepped in and really helped with the numbers to get me where I wanted to be. I appreciated that he was willing to work with us instead of just shutting the door on the deal. Tim, Jordan, and the rest of the team worked together to find a deal that made sense for everyone and ultimately made it happen for my family. The customer service went beyond just our salesperson and management. Other members of the sales team jumped in to help with changing our license plate, getting everything ready, and even making sure our new Telluride left with a full tank of gas. You could tell everyone was working together as a team. Erik, who handled our paperwork and went over all the numbers with us, was also amazing. Super nice guy, very patient, and he took the time to answer all of my questions. If there was anything I wasn't completely sure about, he explained it in a way that was easy to understand. Westgate KIA seriously helped make a dream come true for my family. We drove away as proud owners of a sweet blacked-out Telluride, and we couldn't be happier! I will absolutely recommend Westgate KIA to friends and family. Even if a KIA isn't what you're looking for, this is a team I would trust to help find what you want and work with you to put together a fair deal. Amazing sales staff, amazing management, and an all-around great experience. This place rocks! Thank you Jordan, Tim, Erik, and the entire Westgate KIA team!

Had an appointment booked to buy a specific pre-owned vehicle same day. I had been in constant…read morecommunication with the sales team throughout the day including getting information on OTD amounts for me to get a cashier's check. I sat in traffic for 45 mins for my appointment only to arrive and be told the specific car I was buying had already been sold the day before I even reached out! The people I met at the dealership were very friendly and this seems to be an issue with their online team, but overall bad experience from a business perspective.

Laid back team, easy to deal with. Definitely recommend. Huge pre-owned lot too. Easy to get a…read moregood deal since they are a volume dealer.

On 6/26/2026 around 5:30pm, I visited Capital Chevrolet to see a 2020 BMW 740i listed for $26,799,…read morestock #9C05525B, dealer fees included, listed on Autotrader. I was quickly greeted by Brandon Gonzales, who was friendly and quickly showed me the vehicle, which was just traded for a Corvette and not reconditioned. I expressed interest in purchasing the vehicle, as I've already driven them, and was ready to buy it outright, but needed to see if it fit in my garage. He explained that it wasn't ready for me to drive, but I could do all of the paperwork upfront. When it was ready in a couple of days, I could test drive and if I like it, could just take it quickly. I agreed, and he wanted to talk numbers. I said that I would agree to purchase it for what it was listed for on Autotrader, and to verify that the cost was all in with dealer fees. This is where it takes a turn. He took my phone and left for a few minutes to show his manager. He came back with some made up BS story about how he doesn't know how the Autotrader ad came to be, that he doesn't know where that pricing came from, and implied that the pricing wasn't from their team. I told him that you have to pay for an Autotrader ad, so they had to have made it, it doesn't appear out of thin air. Basically, they said they wouldn't agree to the price that they advertised the car for, so I left. I understand mistakes happen, but to lie to my face and insult my intelligence is just poor salesmanship, and if they're willing to lie about making an honest mistake, how can you trust this dealership to do the right thing for the customer? Here's a screenshot of the pricing - even though they claim to not have made the ad, I guarantee it magically will be updated within the next hour.

I want to thank everyone at Crossroads Nissan: Jaqueline, Brian, Chanel, Andrew, Debbie and my fav…read morereceptionist, etc. it was a very positive experience. Communication and customer service were great! I love my new Rogue. I was able to get a particular Rogue (Rock Creek) that I didn't think I would ever drive off the lot with. The process took a little while as most dealerships do, however, Chanel worked creatively hard to produce a result that I still cannot believe was possible. Thanks again Crossroads Nissan and the entire Crossroads Team. And no, they didn't pay me to say this:).

I purchased a vehicle from Crossroads Nissan Wake Forest 76 days ago (July 15th) As of today…read more(9/22), after weeks and weeks of calling, emailing & texting my transferred tag is still connected to my old vehicle I traded in July 15th & I still don't have my title. Nissan of WF can't even confirm if the paperwork was ever processed and sent to the DMV. All I'm told is we're working on it. I was promised yesterday that I would hear back from this dealership by COB today. It's 9:40pm ET and NO CALL! If the police run my tag, it's registered to my old car. Still waiting to resolve.

Luis helped me with everything I needed to get my new truck, I had a great service and I would…read morerecommend visiting this dealer.

I definitely have to say I had a good experience at Westgate. I got the truck that I wanted for a…read moregood price. Rylee helped me and she did a great job. Thankyou

Scheduled a test drive for 6:30, and walked out the door at 7:20 without ever getting in a vehicle…read more Sat in the lobby and watched people go by and be tied up with other customers. I would not recommend using this location; I left feeling like my time was not valued and like I wasted a large portion of my evening between the drive there, waiting, and the commute home.

We had a very good experience at this CarMax location…read more We had been looking for a newer car for me, dealt with other car dealers that used bait and switch tactics. We found a used Volvo that we liked online, made an appointment to see it and from the minute we walked in until we traded in our car and bought the Volvo was under 3 hours. Unfortunately, the car we liked had a dead battery but this was handled easily by our sales person, Johnathan. We arrived with financing in hand but honestly, CarMax offered a lower rate and better terms overall. Our car had one minor issue and we received a work order and it will be taught care of this week. Showroom was clean, our sales person was wonderful and the finance lady was great, too! We had a good experience here.

I'm just so impressed by the quality of the job they did. They really listened to me when I asked…read moreto not use any products with a strong smell due to sensitivities I have and the result is incredible. Every single inch of my car is absolutely spotless and looks brand new -- from the tires to under the seats, no spot was left untouched (and uncleaned!). The prices were very fair and they even talked me down to a cheaper package when I was discussing my needs with them. I would highly recommend this place.

Nick and his team did an amazing job with my wife's 11 year old car. It looks almost as good as it…read moredid the day we brought it home. It needed more work than originally estimated, but the team stayed late on a Saturday to get it done. Worth every penny.

Synopsis - A superb dealership without the stereotypical dealership vibes. Josh was a godsend and…read moreis the exemplar of honesty, trust, and being personable. The missus and I we're looking for a new vehicle to replace the one that got totaled in an accident. I ended up looking around for used hybrid vehicles in the area and landed on an Elantra at Johnson Hyundai. From the moment we arrived the experience was not like buying a car at a dealership traditionally is. This is where all, and I mean all, the praise needs to go to Josh. I will say that he single-handedly made the entire experience go from one in which we were simply looking to us leaving that day with her brand new car. We went in, showed the vehicle that we wanted to test drive, and Josh made it all happen after that. All in all we spent the better part of four hours working through the entire process from showing up to walking away with a new car. And now, just over two months later, she is still extremely happy with the purchase. I will say there was one downside of the entire day. By the time that we got into the finance room and we're finishing up the paperwork, the guy handling our paperwork, was for lack of any other identifying term, a prick. He was curt, abrasive, and just an unpleasant human which was shocking when compared to everyone else we dealt with that day. Certainly nothing to lose a sale, but by that point, we just wanted to be done. Overall, cannot recommend Johnson Hyundai enough. Never thought we would buy a Hyundai, but here we are, and happy! 4.75 Dealer Stars out of 5!

Sales and Finance team were not transparent with my husband and me at all when we leased a 2026…read morePallisade. We were offered no incentives but online there were so many. A week later a finance person from their called have a rebate and took my military information that is how we qualified for an incentive that we was never offered to begin with. Two weeks went by no rebate or anything from Hyundai and when I called and asked about it, no one knew what I was talking about. on Hyundai's website all kinds of a incentives for leasing a new 2026 vehicle and for military veterans but I was offered nothing. Can't wait until this three-year lease is up and I will take our business somewhere else. Plus our vehicle did not come with any rear windshield wiper fluid.

I went in for oil change and tire rotation. Louis Roundtree was my advisor. Chris Tillman, Tanner…read moreRose, and Matt were the service providers. They all were professional, helpful, and thorough. Overall it was a very positive experience. My thanks to them all.

Avoid These Clowns: Crossroads & Capital Ford are Utter Trash…read more My disdain for Ford and their pathetic excuse for a dealership network is absolute. I honestly question why Ford even bothers with these "independently owned" franchises if they are completely unwilling--or perhaps too incompetent--to communicate with one another. The "System" is a Joke It is 2026. If I take my vehicle to a Ford-certified technician, that invoice and diagnostic report should be accessible by any other Ford dealership in the country. If your systems don't talk to each other and you can't see work performed within your own brand, what is the point of the Ford nameplate? It's a complete failure of infrastructure and a total breach of customer trust. Zero Respect for My Time Then there is the sheer lack of basic communication: The Problem: I was forced to drive 20 miles to the dealership, only to be told to my face that they wouldn't honor another Ford location's diagnostic work or warranty service. The Solution: A simple, two-minute phone call to let me know your "policy" before I wasted my afternoon. The Cost: Given the current price of gas, these losers should be reimbursing me for the mileage they wasted. The Verdict Neither Crossroads Ford nor Capital Ford are worth the steam off a pile of manure. They are disorganized, disrespectful, and predatory. Save your money, save your time, and buy literally anything else. Avoid these two like the plague.

I cannot boast about what these gentlemen do enough. Fantastic place to buy a used car - no tricks,…read moreno pushiness, just genuine hearted folks that love cars and have curated a fine selection of them. I bought my 2001 Jeep Cherokee from Hollingsworth last year and it has been a champion of the roads. Any tune-ups or fixes that I've needed have been done by their in-house mechanic, who is trustworthy and efficient. Fair, honest and friendly - how often can these things be said of a used car dealership? I'll keep on singing their praises to friends and family and I'll never go elsewhere! Keep up the great work. :)

Family owned with an emphasis on fun translates into a thoroughly great experience! Very friendly,…read moreextremely transparent and knowledgeable. Our transaction felt as if it was between family members who actually cared for our wellbeing. All of their employees are happy and attentive. Not your average, hard sales automotive establishment. You'll be very happy doing business with these individuals.

save your Money , time and sanity and use this car broker for your next purchase. honest , fair…read moreprice . no dealing with crooked salesman pitches and lies . got the car of my dream at below MSRP . no gimmicks just transparent facts. would highly recommend Kathy . She made the buying process seamless and should I dare say , enjoyable ? lol . use their service . you won't regret it .

I came in with low credit and previous repos but that wasn't a problem. Moe helped me out and put…read moreme in a new car same day with good interest rate .. 10/10 would recommend