Scheduled a test drive for 6:30, and walked out the door at 7:20 without ever getting in a vehicle…read more Sat in the lobby and watched people go by and be tied up with other customers. I would not recommend using this location; I left feeling like my time was not valued and like I wasted a large portion of my evening between the drive there, waiting, and the commute home.

We had a very good experience at this CarMax location…read more We had been looking for a newer car for me, dealt with other car dealers that used bait and switch tactics. We found a used Volvo that we liked online, made an appointment to see it and from the minute we walked in until we traded in our car and bought the Volvo was under 3 hours. Unfortunately, the car we liked had a dead battery but this was handled easily by our sales person, Johnathan. We arrived with financing in hand but honestly, CarMax offered a lower rate and better terms overall. Our car had one minor issue and we received a work order and it will be taught care of this week. Showroom was clean, our sales person was wonderful and the finance lady was great, too! We had a good experience here.

This is another well deserved 125 stars for the service department and very specially for that…read moresweet lady Linda that was my Service Advisor today. It all started when my AC went out to the woods and decided not to come back so I made a phone call and the Receptionist informed me that there was no way they could take me in, when I explained that this time I was out of State and I wanted to speak with the Manager she gave me his name and location and lo and behold he called me an hour later. Because I explained I was an out of towner in distress with an RV that needed service he listened to my explanation and promised me he would squeeze me in since it was a simple issue. Two days later I showed up and Linda took us in, oh boy if you need to explain your problem and have someone to listed to, that is Linda! two hours later I am on the road again. Thank you Mr David Cisneros your team is something I have never seen in other dealerships around the Country. Josh did a great job and refilled my AC tank with "freon" or whatever gas is needed for my AC to cool the cab. I can not over stress how much care and love we got from Linda that was covering for Frank currently vacationing in London, she should get that position permanently because of her "angel" and let Frank stay in London, we don't need him here! if there is someone like Linda to take care of the Sprinters All in all I wish you were a mile from my home instead of careless money greedy Baker Vans, you know who they are. Thank you Linda! My pup sends barks and bites and he said "thanks for the milk bones!"

ANGRY IS AN UNDERSTATEMENT!!! THEY COMPLETELY TOOK ADVANTAGE OF MY 80 YEAR OLD GRANDMA…read more My Grandma went in to get an INSPECTION, and walked out with an $11,000 BILL!! DOUBLE her 2005 car's TOTAL VAULE. Her car had been driven ~600 miles since her last inspection, stays in a garage, and had no service lights on. What do they do? They decided to replaced literally every hose, filter, seal, gasket, clamp, etc that exists, $2200 for parts, $8,400 in LABOR. She was confused why you kept the cars for multiple days, so way to go. I'm absolutely STEAMING and I can't do anything about it bc it's already paid for, and "she approved it". I want to know WHO THE HELL looked at my hunched over, barely able to walk NANA and talked her into $11,000 worth of work on a $5,000 car!? WHAT IN THE ACTUAL FUCK IS WRONG WITH YOU GUYS!? STAY AWAY FROM THIS SERVICE CENTER!!! 0 STARS AND 100 MIDDLE FINGERS.

These guys were absolutely AMAZING. They were incredibly professional and accommodating. I was the…read morelast car of the day for them - they didn't even start until 4:30p and they stayed until almost 8pm (without complaining once) to make sure every last little detail was covered - which is saying a lot since my car was covered in "shotgun tar." My car has never looked better! Nick was the contact person. He made it easy to schedule an appointment; he actually called when an earlier appointment date became available; they arrived promptly and on time; and he followed up with me the next day to make sure everything was good. These guys were true professionals. I would recommend them to anyone and everyone and will definitely be doing business with them again!

I'm just so impressed by the quality of the job they did. They really listened to me when I asked…read moreto not use any products with a strong smell due to sensitivities I have and the result is incredible. Every single inch of my car is absolutely spotless and looks brand new -- from the tires to under the seats, no spot was left untouched (and uncleaned!). The prices were very fair and they even talked me down to a cheaper package when I was discussing my needs with them. I would highly recommend this place.

I have heard the commercials on the radio for years and today we decided to part with one of our…read morecars. We looked online at a couple of we buy car places and then I remembered their commercials and we gave them a call. After a pleasant conversation, how often can you say that about talking to a dealership we headed down to the lot to get an offer on the car. We got to the lot and 30 minutes later we left with with a check. No haggling went on, no back and forth, they made a fair offer straight away and we accepted. We sold a car in 30 minutes and left with a check that we were pleased with. If you are looking to sell a car if you do not at least give Hollingsworth an opportunity you may just be missing out.

Does not feel trustworthy. I do not really care how the finance representative went about things…read moreand he never followed up. EDIT: If you notice they have a way of being very disrespectful and rude in their responses hence why I said not trustworthy. Why talk about customers credit online. such a lack of professionalism... But that did not stop me from getting the exact car I wanted from a dealership with kind genuine owners who would not respond to people the way this auto place does. It's really a shame how nasty and rude the responses are on here. Please just read the reviews and make a sound decision before choosing this place

After terrible treatment at Leith Toyota, we went to Carmax and had a great experience. Everyone…read morewas so friendly and helped us look at all the options and I was able to purchase a great car for my daughter.

Did not have a good experience here. First, we had a car sent over from a CarMax just outside of…read moretown. This ended up taking over a week. Second, they clearly did not inspect the vehicle, because the driver's side seatbelt was broken. Third, they proceeded to have us test drive the car anyway, which is obviously not legal. And to top it off, the sales rep also made several sexist comments. Thankfully we stepped away from that fiasco and found a better deal on a newer model elsewhere.

I had an absolutely AMAZING car-buying experience with Marcus at Lexus on Capital Boulevard in…read moreRaleigh! I called him on Friday with a list of my must-have creature comforts, and by Monday--voilà!--he had everything ready for me. Not only did he listen , but he delivered exactly what I wanted, with a few great options to choose from. The entire process was seamless, stress-free, and truly centered around excellent customer care. No hassle, no pressure--just top-tier service from start to finish. If you're in the market for a car, do yourself a favor and go see Marcus. I'd recommend him to friends, family, and even strangers without hesitation. Trust me--you'll leave a HAPPY customer!!!

My Lexus 2020 went in for repairs. It was over the warranty mileage and they wouldn't honor the…read morewarranty. (Just want my money ) so now I'm having to try and pay almost 5,000 in repairs. So ridiculous. I questioned if they have help with repair payments to I can have my own vehicle. Just crazy!! Beware.....

We just want to say that Randy and his dealership offers the BEST car-buying experience we have…read moreever had. He cuts through the chase, stands behind his vehicles, and treats every customer like family. My youngest daughter purchased a Lexis from Randy in 2019. It was so beautiful that in two month's time I purchased a Lexis as well (equally beautiful). This year we returned and my husband purchased a gorgeous gray Lexis, and he is a BMW man! I guess you can say we are a Lexis family : ). Randy is our guy and we will only buy from him from now on... Great service, Great people, and Great vehicles! Bonner Family

I bought a 2018 Audi from this dealer 1year ago. My transaction went so smooth. The owners are very…read moreefficient. Randy and Ahmad are amazing. They work very hard to keep the customers happy. I would buy again. Thank you guys for all you do. Wanda J.