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    CarMax

    3.2 (71 reviews)
    Closed 10:00 am - 9:00 pm
    Updated over 3 months ago

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    2 years ago

    CarMax was fast and efficient! Got in and out quickly with no hassle. Great service from Mohamed Ibrahim.

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    Page 1 of 2

    Ask the Community - CarMax

    Review Highlights - CarMax

    Best auto buying experience ever!

    Mentioned in 2 reviews

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    ReDrive Automotive

    ReDrive Automotive

    4.4
    (25 reviews)

    The holy grail of dealers…read more I know I'm not the only one who really struggles to find a trustworthy car dealer (or private seller) - so when I found ReDrive with literally hundreds of good reviews I thought it had to be a scam. Definitely not a scam. - Impeccable customer service. I personally had the pleasure of doing business with Milo. He was very patient with me. Quick to get back with you. I actually believe that the staff genuinely cares about the quality of their vehicles and their customers needs & buying experience. -Your car will not have ANY problems. It's mainly a mechanic shop so they look over the car really well themselves. They replaced the smallest of things all the way down to the radio tune knob - who does that?? They will not let somebody drive off with a lemon, they insure their cars are in the best condition possible - mechanically and cosmetically. -You get the high end of private sell KBB price and the low end of dealer sell KBB price. To me, that is SO worth it when you're doing business with an honest reputable business. I live 2.5 hours away from ReDrive - so so SO worth it. I cannot stress enough how easy they made my car shopping experience. I didn't think I would ever trust a dealer. I didn't think finding a car could be as stress free as it was. Not enough good things to say - I am so stoked to have found ReDrive. They will definitely have my business in the future no matter where I live.

    Prompt, honest and friendly! We are eternally grateful to Craig and the ReDrive team for making our…read morecar sale a breeze. We look forward to doing business with them again!

    Belmonte Auto Imports

    Belmonte Auto Imports

    2.9
    (16 reviews)

    We purchased a 2016 Nissan Pathfinder from Belmonte Auto Imports for our daughter less than 30 days…read moreago, and it has been a nightmare experience. Within less than 24 hours of owning the vehicle, the battery and alternator failed. To their credit, Belmonte did repair those issues at no cost. However, about a week later the check engine light came on. The code showed an issue with the catalytic converter. When I contacted the dealership, I was basically told "the best I can do is send you to my guy to fix it." We took it to another shop first, where they confirmed the catalytic converter issue and attempted a flush, but the problem continued. We then took the vehicle to Nissan for a full inspection, and the findings were shocking. The car needs: * Catalytic converter replacement * Transmission-related repairs/code * Front arm bar/suspension repairs * Oil leak repairs * Multiple additional maintenance items The estimate was around $9,000 in repairs. I contacted Belmonte again, provided documentation and even a video from Nissan, and was again told they sold us a "good car." I understand used cars are sold as-is, but selling a vehicle with this many major mechanical issues is extremely disappointing, specially coming from a family owned company. We trusted this dealership and do not feel the vehicle was properly inspected or honestly represented before the sale. Buyers beware: please have any vehicle from this dealership independently inspected BEFORE purchasing

    They know cars, and they know what it takes to move cars. I was selling a car by owner, but…read morecouldn't close the deal until I got them involved. They arranged the buyers financing and it was smooth sailing after that. Been back for more purchases and have sold through them time and again. Very professional and helpful. Helped me both buy and sell Great experience each time

    Jaguar Land Rover Raleigh

    Jaguar Land Rover Raleigh

    2.7
    (24 reviews)

    Horrible car buying experience... at first everyone was super nice and very helpful. We decided on…read morethe car we wanted when we tried to negotiate the price... we were told they don't negotiate at all. Cars are priced as is. When we asked what they paid for the used car they refused to disclose that information... shortly after leaving the dealership the same day I pushed the button on my trunk to close it automatically, and the button fell inside the door... as if it had been placed there to look as if it worked... two weeks later, I noticed my trunk no longer opens automatically... when I inspected the cylinders it looked as if they had been sprayed with WD-40 so we wouldn't notice they were rusted and not sliding smoothly... all around, disappointed with the shadiness... would expect a lot more from a jaguar dealership... but it would appear they don't care about cheaper used cars "they don't make any money on... all their income comes from selling new Jaguars..." literally what he said when we tried to negotiate the price down to compensate for the issues we noticed there... (not including the all the problems we found later that were not disclosed to us) would highly recommend staying away from this place unless you're buying a brand new jaguar... even then I'm sure there are much better dealerships

    If it was possible to give zero stars, I would. I purchase a 2020 Ford Expedition from this…read moredealership on November 11th... drove home and immediately noticed some issues with how the vehicle performed. I let the salesman know and told him I would take it to our local Ford service shop to see if they could diagnose the issue since we live an hour from the dealership. Took the vehicle to be diagnosed and find out that the entire transmission needs to be replaced to the tune of 10k!! Told the salesman what the diagnosis was and he was advised by management that I would be able to get my traded in vehicle back but would have to pay a $700 doc fee (which is ridiculous after one day but I agreed). Only to find out a few hours later that management (Tyler & Barry) are no longer going to stand by that statement. They now expect me to come in and start the process completely over and purchase my original vehicle back. This is beyond insane to me and shows just HOW LITTLE this dealership and management care about their integrity. To first sell a vehicle that needs a whole need transmission and then not keep their word on the first attempt to make it right to now doing absolutely nothing to correct this issue. I have 2 small children and am now driving around a vehicle that at any moment the transmission could blow up. It's clear they only care about a dollar and do not care at all about the customer experience or safety!! I am beyond shocked at this treatment and cannot say enough how disappointed I am in this service!!

    CarMax - usedcardealers - Updated August 2026

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