Prompt, honest and friendly! We are eternally grateful to Craig and the ReDrive team for making our…read morecar sale a breeze. We look forward to doing business with them again!

Was given a price for selling them my car (April 2026). I went back the next day and they made up a…read morefictitious problem with my car in an attempt to lower the price they quoted me by a $1000. Cannot recommend this place.

We had a very good experience at this CarMax location…read more We had been looking for a newer car for me, dealt with other car dealers that used bait and switch tactics. We found a used Volvo that we liked online, made an appointment to see it and from the minute we walked in until we traded in our car and bought the Volvo was under 3 hours. Unfortunately, the car we liked had a dead battery but this was handled easily by our sales person, Johnathan. We arrived with financing in hand but honestly, CarMax offered a lower rate and better terms overall. Our car had one minor issue and we received a work order and it will be taught care of this week. Showroom was clean, our sales person was wonderful and the finance lady was great, too! We had a good experience here.

The sales guy Francisco did not pressure us. He was patient and allowed us to make up our minds…read morefrom various cars. We even had a 24 hour test drive. The car is exactly what my wife wanted and we are happy.

I had an absolutely AMAZING car-buying experience with Marcus at Lexus on Capital Boulevard in…read moreRaleigh! I called him on Friday with a list of my must-have creature comforts, and by Monday--voilà!--he had everything ready for me. Not only did he listen , but he delivered exactly what I wanted, with a few great options to choose from. The entire process was seamless, stress-free, and truly centered around excellent customer care. No hassle, no pressure--just top-tier service from start to finish. If you're in the market for a car, do yourself a favor and go see Marcus. I'd recommend him to friends, family, and even strangers without hesitation. Trust me--you'll leave a HAPPY customer!!!

I purchased my vehicle back in November, and my experience with the sales department was amazing…read more Unfortunately, my experience with the service department and service advisors has been complete opposite. I live in Fayetteville, so making the commute for service appointments is already an inconvenience. Both times I scheduled my oil change appointments in advance; I specifically asked whether a loaner vehicle would be available for a few hours while my car was being serviced. On both occasions, I was told that loaners are not offered for something as simple as an oil change. However, when I arrived for my appointments, I noticed several customers who came in at the same time I did were offered loaner vehicles. Meanwhile, I was left waiting at the dealership for nearly three hours for a routine oil change, without being offered a courtesy shuttle or transportation option. This is my second Lexus, so I'm very familiar with the level of customer service. To make matters worse, the dealership bathrooms have consistently been filthy. During my first visit, one of the bathrooms flooded, and housekeeping walked past the issue multiple times before addressing it. On the second visit, the bathrooms were again dirty shortly after opening at 9:30 a.m. Needless to say, based on my experiences with the service department, I will not be purchasing another Lexus in the future.

I purchased a Tesla Model X for my wife from this dealer and my experience was top notch. I strive…read morefor world class in my personal life as well as my professional life and this place hit the mark. Omar & Eduardo were both extremely accommodating & helpful. I live in Florida so I was pretty much purchasing blind folded until Omar sent videos and was very engaging in terms of communication. I decided to take a ride to NC to see it in person and everything was as he stated via the phone & videos. They even shipped it to me at NO CHARGE! Great experience, I highly recommend. PS - thanks for the T-shirt!

I want to preface this review by stating that I am a former employee. I purchased the vehicle while…read moreemployed, so for obvious reasons, could not leave this review. I purchased a 2009 BMW 335i from RDU Auto a couple of months ago. Since then, lots of issue have been popping up on the vehicle. I have driven this vehicle less than 1000 miles. The first thing that I noticed after purchase is that one of the tires is damaged and needed a plug. Next, this vehicle has tint on it that would absolutely under no circumstances pass an NC state inspection. How did they get this vehicle to pass with the tint? Hmmmm....... Next up, the driver side rear window regulator broke the very first time I lowered it. A very basic inspection would have caught this issue, but I guess we don't do those....... And the big one. After about a month of driving, the car suddenly stopped making boost completely. I get a half-engine light when the car nears 3000rpm. This issue has been diagnosed as a wastegate issue which will cost me near a grand to fix. On top of this, I was accused multiple times of trading in a vehicle with major issues. If the vehicle would have had any issues, I would have just kept it myself and fixed it. They inspected and drove the vehicle before quoting me a trade-in value, which I agreed on. How were there suddenly issues after the car was traded in? Why did their inspection not catch whatever issues they thought my trade-in had? If you buy a car here, I highly recommend making sure you have a certified mechanic inspect the vehicle ahead of time. I was naive for thinking that the place that I worked at wouldn't sell me a lemon, but here I am with almost $2000 in estimates to fix preexisting issues.

I recently traded my car at Leith and was pleased to have a female salesperson who worked…read moretirelessly to get the right deal for me.

I do not recommend using their service shop. We bought our car there with the add-on service…read morepackage. Of the 3 of my last 5 visits, we've had to wait 2+ hours for SCHEDULED SERVICE. My most recent visit, I made the appointment for tire rotation and fluid change. I booked the appointment (indicating I would wait at the dealership while the service is completed) online through the Toyota app 2 weeks ago. The day before the appointment, I received notification about my upcoming appointment, in the form of an automated phone call, email, and text. Today, I show up at 8:45 for a 9:00 appointment. The gentleman who checked in just before me was unscheduled maintenance repair. Needless to say, he was able to get his repair done and left maybe 30 to 40 minutes later. When I showed up, I was greeted by customer service representative (CSR) who let me know they were backed up 2 hours (I would recommend the service shop start calling clients morning of and advising the client there is a wait of 2 hours. I drive 45 minutes to get there only to find out about the 2 hours wait even though I have an appointment. This would have given me the option to reschedule the appointment for another day). I informed the CSR I would wait inside while the service was complete. 2 1/2 hours later, I decided to walk around the dealership. I saw my car outside the bay with 4 vehicles ahead of it. I went back in and asked the CSR for my vehicle. He advised me it was being worked on. I informed him that it wasn't even in the bay yet. The CSR retrieved my car. I understand things in life happen, but to have it happen with the amount of frequency at the same business and to which I paid money up front for is just unacceptable, not to mention the loss of my time, the cost of my gas (120 miles round trip) for a service I will now have done elsewhere. Leigh and likely Toyota has lost a customer today.

I'm just so impressed by the quality of the job they did. They really listened to me when I asked…read moreto not use any products with a strong smell due to sensitivities I have and the result is incredible. Every single inch of my car is absolutely spotless and looks brand new -- from the tires to under the seats, no spot was left untouched (and uncleaned!). The prices were very fair and they even talked me down to a cheaper package when I was discussing my needs with them. I would highly recommend this place.

Nick and his team did an amazing job with my wife's 11 year old car. It looks almost as good as it…read moredid the day we brought it home. It needed more work than originally estimated, but the team stayed late on a Saturday to get it done. Worth every penny.

I bought a 2018 Audi from this dealer 1year ago. My transaction went so smooth. The owners are very…read moreefficient. Randy and Ahmad are amazing. They work very hard to keep the customers happy. I would buy again. Thank you guys for all you do. Wanda J.

We bought a new car for my daughter and it was a pleasure working with both the salesman, Mike, and…read morethe owner, Randy. It was a nice 2014 Subaru Legacy which had high miles, but was in great condition. We had such a great buying experience, that when there was an issue after only a week with the car, I had no doubt that Randy would take care of the issue. They stand behind their vehicles and not only picked up the car, but are taking care of the repair as well without question. I highly recommend this dealership if they have a car that you like, as they are honest, fair and make the whole experience easy. They also have their own repair shop and a mechanic who is also named Mike, who knows his stuff and gets it right!

After a truly terrible experience purchasing my Certified Pre-Owned MDX from Hendrick Acura…read moreSouthpoint in Durham (cracked windshield, punctured tire, and a failure to transfer my license plate that resulted in double fees and fines from the NCDMV), I was already exhausted and frustrated with the Acura brand. When I tried to schedule my first service, which is clearly stated as free in the Acura CPO Warranty Booklet, I was flatly refused. Even Acura Corporate admitted they have no way to enforce dealerships honoring what is promised (WHAT?!?) and suggested I try another dealer. Best advice ever. I called Leith Acura in Raleigh, and from the very first interaction, the experience was completely different. Amanda W, my Service Advisor, was kind, professional, and genuinely helpful. She took the time to walk through everything with me, answered my questions clearly, and made me feel welcome and valued as a customer. To top it off, Duncan M, the technician, sent me a video of him working on my car and explained everything in a way that was easy to understand, something I had never experienced before and truly appreciated. After what I went through at Hendrick Acura, I was honestly considering selling the car just to be done with Acura altogether. Leith Acura completely restored my confidence. Thank you to Amanda, Duncan, and the entire Leith Acura team. Y'all are truly appreciated, and this is how customer service should be done.

Last week I had to take my 2021 RDX in for a pretty extensive sunroof repair that was covered by…read morewarranty. Staff were fine about that part, but it was the other parts I have issues with. The loaner vehicle I received (a 2023, mind you) was not clean, with dirt all over the floor mats. If you have an in house "detailing department" I expect the car I get will actually be clean. Vacuum out your own vehicles. I got my vehicle back, which is still in pristine condition from when I bought it, and was taken aback at the dirty handprints all over the ceiling of my car (on the fabric). I went back in to tell/show them...I sent it back twice. Got home to discover dirt on my floor mats that should've been vacuumed up, along with muddy spots on the door jams. I'm horrified that I got my car back much much dirtier than when I took it in. Do better! This weekend I checked over it again (in better sunlight) to find dozens more dirty spots along with an area they didn't tuck in the ceiling padding all the way. I'm now having to take it back to get this fixed and cleaned up. I expect a lot more from a "luxury" car dealership. I won't be recommending Leith to others.

I want to specifically thank David Suarez for making my experience fantastic. Before I even walked…read morein the door I was greeted and sat down to get to work on what I needed. I gave my wants and needs and within 24 hours I walked out of the dealership with a 2023 Civic. All of the warranties and steps were explained thoroughly and the signing and test driving were painless. I got everything I hoped for after walking in with no clue what exactly I wanted I 100% recommend coming here (Epescially During Weekdays)

I am so incredibly disappointed in my experience at Leith Honda. I hate to give a 1 star review,…read morebut I do believe that is an accurate representation of my experience with them. I had such high hopes because my family have been lifelong Honda owners. I came to them with an issue of my ACC and LKAS not working. They diagnosed it as an issue with the multipurpose camera - $1600 part + $500 labor. Not ideal but I wanted ACC back. So I ordered the part and have it installed. The day I go pick it up, the same lights on my dashboard that were lit up are now flashing. Come to find out, the camera doesn't work properly on aftermarket windshields. (I bought this car used 5 years ago, so I was not aware of the aftermarket glass.) The windshield is an additional $1500 plus additional fees for recalibration. None of this was communicated to me by the tech, nor when I was buying the part, nor before I went to pick up the car. I had to advocate for myself that not only does the part not work, the situation is now worse than it was before. Trying to get Honda to take care of the problem was then an additional hurdle. I kept asking why if this was a known potential issue, why was it not communicated to me. They could not really answer that for me. They did end up refunding me for the labor of putting the faulty part in, which is genuinely the least they could do. I want to commend the person I worked with, Tim, who went above and beyond to try to help me and remedy the situation but I understand that he can only really do so much for me in his position. Honestly, there is not many other places you can go other than the dealership when the issue is this Honda specific, so I would just say be wary of this place. Maybe consider other dealerships if there are a few near you.