My husband and I recently contacted this company to rip out the carpet from our main level and…read morebasement. I was mainly in charge and had no clue what type of floors I wanted but I knew I no longer wanted carpet. Marcos was awesome in recommending and giving me an idea of what worked best to make our home look great. Needless to say he made sure my floors were transformed in less than 2 weeks. Exceptional customer service and quality work. I would definitely call them again for any future work.

These guys did a fine job refinishing the floors on my old house. They started on time and worked…read moreover a holiday weekend to get it done. They repaired some issues, did a sample so I could choose a color and finished on time, under budget. On time. Under budget.

I would give this company a zero-star rating if that were an option. I scheduled an appointment for…read morea quote, rearranged my day, and spent hours preparing and waiting for their representative. The appointment time came and went, and no one called, showed up, or provided any explanation. Whatever the reason for missing the appointment, the least they could have done was notify me and cancel or reschedule. Instead, they showed a complete lack of professionalism and respect for my time. Based on this experience, I cannot recommend this company.

I had 2 levels of flooring replaced with LVP. The basement was great - because it was on slab. They…read moredid the main level of my home and the LVP constantly gapped. I called their people out multiple times to get it fixed, which only ended up being a temporary solution. After a year, it's also gapping on the sides. I called the owner several times to get him out here to fix it. He said we should have bought hardwood (for the kitchen?) because they nail down the flooring. The main level flexes where the most walking occurs, so because we bought that, the gapping is our fault (what??). He could have informed us of that in his original quote and we would have purchased a fix so this wouldn't have been an issue. He said since it was over a year, he could have someone come out to fix it at a discount, but was pretty terrible at getting back to me with any date/times. We also have mis-matched pieces because they didn't get the right color for one or two boxes. They did a wonderful job with the hardwood on the stairs and the stain matching for the quarter round. I still wouldn't recommend them or work with them again. I'm having to hire a new contractor to completely replace the floors on the main level. I'm out $3000+

The team at Total Floors does a great job! My wife and I have had our stairs and entire upstairs…read moredone in hardwood and the basement done in a wood look Armstrong luxury vinyl plank. Elio and Mr. Hamid both came to do measurements for the two jobs we had done. Each time, they were punctual and professional. Elsa was always more than helpful in answering our questions and providing recommendations given our needs. We were always treated well and for each job went over multiple options to get exactly what we were looking for in our budget. They carry good quality materials, so even though you may pay a bit more for the materials, you can rest assured your floors will look great and last a very long time. The installer Efron was professional, on time, and left the house clean (he did both our upstairs and basement a year apart). We always go to Total Floors for all of our flooring needs and will continue to do so for any future projects we have!

Very efficient, reasonable priced and professional. I…read moreneeded to replace the padding in a small section in my basement. I received several quotes from others that was 2x the cost Total Floors was charging. On time for appointment and took about a hour for install. Happy with finish product and service! Will use them again for future flooring projects.

I contacted Noe through the Yelp platform and he responded immediately. He asked intelligent…read morequestions about what needed to be done and was one of the few floor companies to give me a hard number for my project. He came out to my new place and answered all my newbie homeowner questions. I wasn't sure what precisely the scope of the job should be, so Noe kindly wrote up two quotes based on whether we wanted to get the whole house done or just the downstairs where the floors were worst. My husband and I made the decision to go ahead and redo everything and I'm so glad we did! The floors look beautiful! The crew was great too, just kind gentle men. They were able to do our whole place (1375 sqft), sanding and varnishing in 3 days. Before our townhome was dark and ugly and now it seems bright and new. Thank you so much, Noe!!

I have been a builder and remodeler in Montgomery County for 35 years…read more Since I first used Noe Ark Floors I have used no other company for my flooring work. I wholeheartedly recommend them to friends, family and customers. They recently refinished all of the floors in my own house. Noe's commitment to quality, integrity, competitive pricing and attention to detail are second to none.

Excellent service and fair price! Highly recommended!…read more Everything was done on time and on schedule

I got lucky when I decided to call the owner Bardiya based on google and yelp searches. Even on the…read morephone I could tell this was someone I would be able to trust. I had one room in the basement, and everything went well. Great product, great price, and fast installation. I would not hesitate to recommend this company.

Do not use this company! We had our entire new-build home floors - hardwood and carpet - done…read morethrough our builder with Lux in 2017. Every single room in the house that has carpeting has major buckling issues. A couple of years after the home was built, we had lux come out to stretch and fix this issue at our OWN cost, which was significant. And the carpet buckled badly again shortly after. I have tried calling to talk to someone. I can only reach Jackie at the main number. She is very nice but is unable to help. Each time she assures me that she is sending a message to her superior Claudia and Claudia's superior, Brian Wilson, requesting for them to cal me back. And NO ONE has ever called me back. Horrible product installation, even worse customer service. Although there is a one year warranty, no one expects major issues with such a significant purchase after such a short time. Waste of money. Be ware!!

As part of a larger remodeling project, our builder recommended Lux for all the flooring in our…read morehome: new wood floors, a carpet runner for the stairs, and vinyl tile for our laundry room. Lux has a HUGE selection, and they provided expert guidance in explaining the differences among the types of flooring. We were unsure of which stain color we wanted on the floors. Lux came in and stained large sections of the wood in six different stains so we could more easily choose the color. In particular, our sales contact (Heather) was outstanding to work with. Not only is she a lovely person, she was highly responsive and quick to get back to us with answers to our questions. After the project was completed, we decided we wanted (additional) carpet runners. Heather worked diligently to get the carpet cut and bound to our specifications (long story but we wanted something a little out of the ordinary). In addition, some binding on one of the carpet runners came loose a year or so later (turned out to be our fault - perhaps we're a little overzealous with vacuuming). Heather & Brenda arranged for the runner to be picked up, repaired, and returned within a week. All during the time of Covid, when nothing is easy or fast to accomplish! I highly recommend Lux for any type of flooring needs.

We are excited with the updated look in our basement wet bar thanks to Sotheby Floors…read more After reviewing many samples, we settled on a glass mosaic for our backsplash. The installation team was great; they showed up ready to work and were very professional; checking in periodically to ensure we were satisfied. Overall, we are incredibly pleased with the outcome of our project and highly recommend Sotheby Floors. Michael B.

Jeff was great in helping my wife and I select out the carpets for our new home. The installers did…read morean excellent job and even wired some RCA cables under the carpet for me when I asked them to do so. Highly recommend this company.

Orlando is the owner, he quoted a fair price to sand and re-stain our wood floors. He and his crew…read morewere very professional and capable. I liked that the owner was personally present much of the time. I talked to a few of his crew and it is obvious that they have a good bit of experience working with wood floors. We are very happy with the finished product. These next comments don't relate to Tony's Floors... but you might find them helpful. We were not prepared for the smell. In retrospect, I wish we had booked a hotel room for about four nights. The house was a mess with sawdust everywhere. Orlando did a good job of taping up plastic and wrapping chandeliers and lights, but over time, some of that tape gave away and opened up. Then the smell of the stain and polyurethane is overwhelming. We stayed in our room, put towels under the door and opened with windows... but not pleasant. Then be prepared, you cannot walk on floors for several days. We were able to build a bridge using a ladder and a 2 x 12 board, but we got lucky. So prepare ahead of time, take everything you will need and book a hotel room. Finally, be ready to clean even after Orlando and crew complete their clean. They did a good job, but no way to easily remove the dust in every area. It's the reality. At the end, our floors look great and it was worth it, but it's not a simple, easy project.

Orlando and his team just finished refinishing the oak floors in our home. They have done an…read moreabsolutely meticulous job from start to finish, repairing damage to the point that it's not visible at all. The flooring, which is likely as old as our 1970 house, looks brand new. Beautiful craftsmanship, reasonable and reliable, I would not hesitate to recommend Tony Romero's Floors to anyone looking to install or repair/refinish wood floors.