I've lived by this business for 35 years. I've seen so many cars I liked but never stopped. finally…read moreI bought a beautiful 4x4 truck and it's wonderful. this place made the whole experience very easy. I hate buying a car there's always hrs and hassle but these guys really were very quick and easy one signature. wow!! I'm buying from them from now on. don't delay these guys are great

GREAT place to get a car!!!! We just bought our nephew an Acura MDX, got an independent inspection…read more(which came back that the car is in stellar condition mechanically, electronically and met super high standards) and delt with Bart the entire time. He is super friendly and a really honest guy! We will come here first if we're in the market for another used car! Thanks for everything!

Well, it looked like such a low key local shop. We dropped off the van (2009 Sienna w/ 280k miles)…read morewith a wobble on acceleration and suggested he look closely at the passenger axel and steering knuckle. He called us back promptly within the hour. But my husband couldn't understand him over the phone, so I took the call. He said everything looked good except there was only one quart of transmission fluid. Because I know next to nothing about cars I agreed to him "changing the transmission fluid" for $120. When I relayed this to my husband he said "there is no way that van could shift gears on one quart of transmission fluid, I just changed the fluid six months ago and checked it last week, its fine". So I called back but couldn't communicate to him that we wanted him to do nothing. So by the time we got there he had already drained the fluid out and we were required to pay for him to install new fluid. My husband is entirely confident he drained the fluid just to have something to charge us for. Then came time for payment. With no warning: Cash only. Well, who carries $120 in cash? So he called some sort of service and took my card payment over the phone, which seemed to be a legitimate exchange but who knows. And so we left with a still wobbly car having wasted several hours and given $120 to a swindler. Never to return again.

I took my car in after it started running rough, had run the diagnostics on it and knew it was the…read morecoil.... I found Javier to be very pleasant, he had my car up and running the next day, as I had suspected it was the coil, he acutally got the part cheaper than I could have.... labor costs were very reasonable.... Even tho I dont know much about cars, he insisted that in inspect the worn out part so that I knew exactly what he had replaced on the car. I found him to be very honest and wanted to know exactly what he had done on my car.... I highly recommend his services.

Do not get any mechanical work done here! They have continuously messed up the work on my…read moretransmission and have not stood by their work and corrected their continued problems. In a nut shell, this is the timeline of my transmission with work done by Cottman's. 5/12/17 - Initial transmission lock up 5/13/17 - $800 worth of work, and I got my car back 5/15/17 - Locked up again! (more issues, no transmission fluid) 5/19/17 - $1500 worth of a rebuild and I got my car back 5/20/17 - Found a leak (bad seals..) 5/23/17 - get my car back 8/8/17 - Found another leak (failed to configure computer, multiple seal leaks) 4/24/18 - Found another leak (bad seal behind torque converter) 5/23/18 - Transmission locked up again!!!! I brought my car in 5/13/17 when my transmission locked up. They did some work, cost me a couple hundred dollars, but I got it out a couple days later. I drove it home and it locked up immediately by the time I drove it the 10 minutes to my house. I brought it back to them the following Monday, 5/15/17, and this time they had to rebuild the whole thing. They also didn't fill it will transmission fluid before letting me take it the first time. They did the work, pulled it, sent it out to get rebuilt and reinstalled it. It never ran the same, but no one really expects it to, right? When it was installed there were continued noises that have never stopped. I also noticed they ruined my brand-new ball joints because they tried to pop it off the joint instead of simply unscrewing the nut and bolts off the lower control arm! I picked my car up 5/19/17 after they rebuilt the transmission. I noticed the next day that my car was still leaking transmission fluid!!! I took it back to them yet again on 5/20/17!! Picked my car up 5/23/17, it didn't show any leaks at least, but never again has it sounded the same again. I noticed even more leaking beginning of August, and I brought it back to them again on 8/8/17! It was literally spraying transmission fluid on the inside of the front driver's side wheel well. I suspected this, so cleaned it thoroughly, and noticed that it still was getting wet. They removed the transmission and sent it back to the shop. The guy at the shop told them that there wasn't anything wrong with the transmission, they just didn't reconfigure the computer correctly, and sent the transmission back to Cottman. Cottman changed out some seals around the cv joint and reconfigured the computer. This was why it never sounded the same!! After I got it back it sounded a little better, drove a little better, but still not that good. In April of 2018 I took my car to another shop to have them see if they could find out what some of the squeaks and noises are coming from. They couldn't find any, but found another leak in the transmission!!! This one was located up in the front seal of the transmission, behind the torque converter!! So, I took it back to Cottman's again to have them fix it. Why would I keep coming back here, because the transmission is under warranty still.. They took it in 4/18/18 and repaired the leak and replaced the seal. So, now I'm driving my car to work 5/23/18 at 8:30AM and my transmission locks up again!!! It wont go past 2nd gear, it wont go into reveres anymore. I limp back to Cottman's shop to have them look at their handiwork and to take care of it. This time, they come back and tell me its 7000 miles past the warranty of the engine!!! Really! Like I drove 7000 miles between 4/18 and 5/23.. You took it in last month and fixed your continued problems! It obviously has continued issues, they have not done their job, they never properly repaired the problems and instead did shotty work until my transmission locked up again! Now they want me to pay for a whole new build!! Do not trust this place, they don't know what they are doing. They are not honest with their customers and have not been able to resolve the continued issues with my transmission. I have continued to give them the benefit of the doubt because they have always attempted to correct the issue. This time they have not. I do not recommend you have them do work on your car.

Have a 1996 Tracker that I love. It's a spare car, used just for grocery runs and in-town errands…read more BUT...I love that vehicle...taught my daughters how to drive on it...took it all over the country on business trips and have always had a good time driving in it. Six months ago, the power was noticeably absent. Took it to my regular guy and he said it was not something he understood. He recommended Cottman. Took it to Cottman South Austin and Don and crew did a GREAT job on it. Fair pricing and great service. Me and Tracker are back on the road, feeling our oats and grateful to Don and the techs at Cottman. Bill K

Nothing. I have never had better service at a U-Haul location. Cameron went above and beyond and…read morehelping me with my rental. He was very thorough and well trained in his job. He was so helpful and respectful. He was able to rent me what I needed with hardly any notice and took care of all of my needs. Will use again. Thank you.

This dealership has affordable and reliable Vehicles. They have awesome staff members and they have…read moregrace periods for late payment.

I needed some work done on the side of my car where I was t-boned. I was paying completely out of…read morepocket. No insurance. I searched a little bit and found Matt at Certified Auto Body. Drove and saw him for a free estimate which he got to me that evening. I asked him when I was at his shop doing the estimate about how long he thought it would take. He said a week or less. I told him I wanted to be in San Antonio on the following Wednesday. He informed me he would have space for me the next day, Thursday. I checked the estimate and brought the car back to him on Thursday after work. Matt was waiting for me. He was communicative, prompt, affable, funny and smart. I could tell from the minute I started talking with him I liked him. On his day off, Sunday, he called me and told me that he thought he could definitely make that happen and he did. Mind you he just had a baby girl so sleep was abviously an issue. He delivered and he delivered more than what he assured me that he would do and promised that he would do. The work that I received coupled with the transparency and honesty that he gave me regarding what I thought was possibly a bent axle or hub which was actually only a control arm which he diagnosed replaced and fixed when he could have told me it was more. Fixing the wheel and then color matching my very detailed Pearl paint. Wow! When I was picking up my car, I walked into his office and told him it looked better than when I bought it. Matt told me he does things like he would do them for himself. I'm the same way and respected the hell out of that. I went to fill up my car and realized he had not cut any corners when I noticed the inside of my fuel well door had been painted with the same care as the visible parts. This is a small business owner with ethics and quality of service that I strongly recommend.

Fantastic! My daughter severely scratched and dented one panel of the side of her car and Certified…read moreAuto Body was fairly priced, super professional, upfront, and kept me updated through the whole process. Highly recommend!

We bought our car from David and had a great experience! He was very professional and helpful with…read moreour budget. We traded in our truck for something smaller and couldn't have asked for a easier process. Would definitely recommend!

I was recently working on a deal with the salespeople at this dealer. I verbally accepted the terms…read moreand made an offer. They said someone would call me that night to confirm the deal and start paperwork. No one called so I called first thing the next morning. I was told the car was sold. I was very upset and complained as I had spent $100 getting the car revised by a mechanic the day prior. No one called me back. I would never do business with these people. (Also, the car had a clean car fax, but the mechanic showed me where the car had actually been in an accident and was repaired poorly. The salesmen acted as if they didn't know, but once the car was lifted, it was quite obvious. Maybe they don't even fully inspect the vehicles they sell.)

Over a year ago, I had my car battery replaced at this shop. Recently, the battery went bad, but I…read morecouldn't find my receipt or any warranty paperwork. When I stopped by, Miguel actually remembered me and my car and he replaced the battery at no cost! You don't see that kind of honesty and customer service very often anymore. Highly recommend this place!

Had the pleasure of doing business with Miguel and his team earlier this month. It was nothing…read moreshort of a smooth, and helpful experience. I first brought in my car, and after the wonderful job they did I brought my girlfriend's car in as well. The whole team was very helpful and friendly throughout the whole process, and am very grateful to have visited Miguel and his team. Would greatly recommend this place to anyone, they do great and quick service.

This is the only place I will trust with my car. I've been coming here for almost 20 years now and…read moreI've never had an issue with them. Every other place I've ever been I've had some sort of issue arise. I would not recommend any other place. Good pricing too.

This place is tucked away from the busy North Lamar street. It's a family owned place. I've taken…read moremy Lexus here to get new brakes based on a referral and saved 60% versus when i went to get the rear brakes at the Lexus dealership. Talk about an arm and a leg at the dealership! They also told me what will need to be updated/repaired in the future based on what they saw during the brake installation. So then when my neighbor took off my bumper a few weeks later, I knew exactly who I wanted to go to in order to have the body work done. It took about a week to get a new bumper, lights, paint job done, which is amazing considering this accident happened over Thanksgiving (my neighbor was apologetic and i'm grateful he left a note). I'll walk towards my car and admire how it glitters and shines in the sun. The job was impeccable, the team at the shop were communicative and supported me throughout this entire process with insurance by doing all the communicating. Seriously 5 star service and 5 star work.