I absolutely love this place! I dropped off three overflowing baskets of laundry for my family of…read morefour when our dryer went out one morning, and the whole process could not have been easier. The staff weighed the baskets, gave me a quick ticket, and said they'd call if they had any questions. The next morning, I got a text letting me know everything was ready. When I arrived, the parking lot was full and I had a crying newborn in the backseat so I called, and they immediately brought everything out and loaded it right into my trunk. Every item was perfectly clean and folded, and that level of service truly lifted such a weight off my shoulders. I'm so thankful for the kind, thoughtful staff here and will absolutely be returning and recommending them to all my friends!

Came in at closing, but owner graciously stayed and let me do my load of wet clothes.... my washer…read morequit working mid cycle! :-( it's a rare thing these days to get such great service! Thank you!

Reliable and received clothes on time! Excellent job! I also had a few pants hemmed and they were…read moreperfect!

I brought a high-quality sweater in excellent condition to this dry cleaner. When it was returned,…read moreit had been severely shrunk and is now unwearable. The manager has been dismissive and argumentative, repeatedly delaying any resolution, and said the owner--out of town--would contact me, which never happened. Weeks later, I have received no explanation or compensation. Based on this experience, I cannot trust this cleaner with valuable garments

If you're going to run a business, make sure you're hiring people who at least know how to greet…read moreyou with a smile. I have given the Collierville location 3 chances now, and each time I've been, the staff have been incredibly rude and unhelpful. If you're going to employed at a dry cleaners, at least learn the material, and know how to answer the most common of questions.

I wish I could leave 0 stars. I brought in a $170 wool blend sweater in to be cleaned because I…read moredropped cheese dip on it and it's a cream color sweater. I'm in town visiting my mom and this was the closest dry cleaners. They got the stains out I will say that, but it definitely shrunk. I went back to get reimbursed for the sweater as this wasn't a cheap sweater and I spent a lot on it for a birthday gift to myself last year. The lady, who I presume owns the location, laughed in my face when I showed her the before and after pictures and wanted to argue with me about it. I understand it was only a year old and wasn't expecting full reimbursement but to be laughed at as a paying customer and to be rude about it really frustrated me. She eventually went to their "main" location to steam it for me to bring it back to its original size which only helped a little. She told me she would not reimburse me and said if she could she would have to "talk to the people at their main location." I asked her if I could call the main location and she said they're not open yet. I realized quickly she was making most of this up and she could reimbursement herself. She eventually ended up giving me $80 back for the sweater after me having to explain several times how it fit much tighter than before. I showed photos of how loose it was beforehand and how tight it was now. I will never return to this location. No accountability, rude owner, and an unpleasant experience. I'll stick to going to midtown for my dry cleaning when I'm in town.

Two really bad experiences here. They gave my sons shirt to someone else and acted as if it wasn't…read morea big deal. They called the customer and he was kind enough to bring the shirt back. Tried them again and this time when I went to pick up the clothes the owner said that they were not ready and had no explanation why. Again I needed the items for an event and took the clothing in several days before needing them. Ended up having to go and buy new clothes for the evening! Will NEVER use them again!!!!

I always like Bensingers Dry cleaners and I'm glad there is one near by. They dry cleaned 3 shirts…read moreand it was fast and efficient. The price was fine. The front parking lot is tight but I park in the back to avoid the traffic. I will come back.

Great service, and great cleaning.We will continue to use this location for it`s convenience and…read morefriendly employees.

The lady that opens this place up on the weekends leaves the trash from Friday night and it stinks…read moreand she smokes weed in the restroo you can smell it as soon as the place opens up and nobody has been inside yet but her and she doesn't open up at 6am all the time and very rude lots of people that work at the Covington factories stopped going here because of her it's getting horrible I'm probably gonna just stop coming here also

Clean facility with newer machines. The laundry and drying was a breeze. Facility accepts credits…read morecards and also sells detergent and other laundry items. Comfortable seating is available for customers. Regular janitorial service.

Hidden gem! I had a special material pillow case & don't even remember the name because I cut the…read moretags. They knew exactly what it was and how to clean it. They are so nice and do a great job. Just come and see for yourself

The good: they always have our items clean and on time. The bad: you feel uncertain if what…read moreyou're getting back from them is actually yours. I've had that situation a couple of times when I've gotten our comforter cleaned. I'll be asked "what color is it" and then shown a couple of comforters that are that color and then asked, "Is this it?" I asked about the number on the ticket I was given when I dropped off the comforter and evidently they must not use them 100% of the time. I've been sent home with the wrong comforter before and it almost happened again. I understand there are ALOT of white down comforters out there, but isn't that the point of having a numbered ticket system? This hasn't been a deal breaker for us. I just know to look VERY CLOSELY at what I'm being sent home with.

Ruined a brand new $250 dress that was worn for two hours. Punctured a hole in the dress and…read morechemically stained the entire fabric. Lied about it and said it was dropped off that way when they know very well it wasn't. Absolutely terrible.

The service fell through the floor during the last 2 years. They doubled their prices, yet when…read morethey needed to remove a spot from one of my shirts, they could not do it after 2 attempts. I washed this shirt in my washer at home and the spot was gone! I then took it back to them and asked to press this shirt for free since I did their work for them. They reluctantly agreed, but when I came to get the shirt, the young girl working there was extremely rude to me. When I asked her if I needed to pay for the shirt she said "Just leave so I can do my work." I questioned why she was so rude and she said that I was of no value to them. I was coming to this place for 22 years - clearly I was of no value to them!!!

I only had two complaints. They have no hot water so everything had to be washed in cold water. The…read moreother was that it is a coin only laundry mat, but there were no coin machines. Not really sure why the owner doesn't make a little investment and make a few upgrades.

It's ok...nothing to write home about. Most of the glowing reviews are old…read more My clothes got cleaned and the dryers worked great. Not enough places for patrons to sit.

Pearly Laundry Services is superior in every way to the service I'd been using, and it's affordable…read morein both cost per pound of dry clothes and in service fee (Very Modest!). Laundry is picked up and returned to our home and is washed, dried, and folded to perfection. -- I was especially impressed with the removal of mildew from a t shirt I'd bought in 1999; I thought it would have to be thrown away, but Pearly Laundry Services restored it to its original youth and beauty! Big, BIG smile!

From the owner: Mobile Laundry Service Company. Servicing the greater Memphis,TN area.FREE pick up and delivery read more