We used a couple of large washing machines here when our washer at home stopped working. It was…read moreclean and had plenty of chairs where we sat while waiting. We liked the presence of the attendant for change and security.

I absolutely love this place! I dropped off three overflowing baskets of laundry for my family of…read morefour when our dryer went out one morning, and the whole process could not have been easier. The staff weighed the baskets, gave me a quick ticket, and said they'd call if they had any questions. The next morning, I got a text letting me know everything was ready. When I arrived, the parking lot was full and I had a crying newborn in the backseat so I called, and they immediately brought everything out and loaded it right into my trunk. Every item was perfectly clean and folded, and that level of service truly lifted such a weight off my shoulders. I'm so thankful for the kind, thoughtful staff here and will absolutely be returning and recommending them to all my friends!

Reliable and received clothes on time! Excellent job! I also had a few pants hemmed and they were…read moreperfect!

This message is not only for current or future customers, but its for the Owner as well! Several…read moretimes for the last year, my clothes were returned to me NOT fully clean. I also spoke to them several times about them not pressing cloths properly and I have to finish ironing clothes at home. After being shown clothes that were not cleaned properly they are not reimbursing my money and the manager is not returning calls! I recently called to check on the status of cleaning but the women on the phone told me that "she is busy and doesn't have time to check it on the computer" before hanging up on me. Service went down, people that work over there are rude and don't care about loyal customers anymore or quality of service. Clothes are returned dirty and employees do not appear to care about the quality of their work. We have been customers for over 2 years, however we will not do any more business with this company

I brought a high-quality sweater in excellent condition to this dry cleaner. When it was returned,…read moreit had been severely shrunk and is now unwearable. The manager has been dismissive and argumentative, repeatedly delaying any resolution, and said the owner--out of town--would contact me, which never happened. Weeks later, I have received no explanation or compensation. Based on this experience, I cannot trust this cleaner with valuable garments

I always like Bensingers Dry cleaners and I'm glad there is one near by. They dry cleaned 3 shirts…read moreand it was fast and efficient. The price was fine. The front parking lot is tight but I park in the back to avoid the traffic. I will come back.

Great service, and great cleaning.We will continue to use this location for it`s convenience and…read morefriendly employees.

The lady that opens this place up on the weekends leaves the trash from Friday night and it stinks…read moreand she smokes weed in the restroo you can smell it as soon as the place opens up and nobody has been inside yet but her and she doesn't open up at 6am all the time and very rude lots of people that work at the Covington factories stopped going here because of her it's getting horrible I'm probably gonna just stop coming here also

Clean facility with newer machines. The laundry and drying was a breeze. Facility accepts credits…read morecards and also sells detergent and other laundry items. Comfortable seating is available for customers. Regular janitorial service.

Hidden gem! I had a special material pillow case & don't even remember the name because I cut the…read moretags. They knew exactly what it was and how to clean it. They are so nice and do a great job. Just come and see for yourself

The good: they always have our items clean and on time. The bad: you feel uncertain if what…read moreyou're getting back from them is actually yours. I've had that situation a couple of times when I've gotten our comforter cleaned. I'll be asked "what color is it" and then shown a couple of comforters that are that color and then asked, "Is this it?" I asked about the number on the ticket I was given when I dropped off the comforter and evidently they must not use them 100% of the time. I've been sent home with the wrong comforter before and it almost happened again. I understand there are ALOT of white down comforters out there, but isn't that the point of having a numbered ticket system? This hasn't been a deal breaker for us. I just know to look VERY CLOSELY at what I'm being sent home with.

Ruined a brand new $250 dress that was worn for two hours. Punctured a hole in the dress and…read morechemically stained the entire fabric. Lied about it and said it was dropped off that way when they know very well it wasn't. Absolutely terrible.

The service fell through the floor during the last 2 years. They doubled their prices, yet when…read morethey needed to remove a spot from one of my shirts, they could not do it after 2 attempts. I washed this shirt in my washer at home and the spot was gone! I then took it back to them and asked to press this shirt for free since I did their work for them. They reluctantly agreed, but when I came to get the shirt, the young girl working there was extremely rude to me. When I asked her if I needed to pay for the shirt she said "Just leave so I can do my work." I questioned why she was so rude and she said that I was of no value to them. I was coming to this place for 22 years - clearly I was of no value to them!!!

Dropped our items off on Aug 9th to Dryve Cleaners, we were told they'd be ready Aug 11th. I never…read morereceived a call so I went to check and they couldn't find them but said Aug 16th they would be ready since it included pillow covers. Aug 16th, still no call. Went on Aug 18th to Dryve cleaners who still couldn't find my items but said that Oak Grove cleaners does their service, so I drove to Oak grove cleaners. The lady was very sweet, but couldn't find my items and called the manager who said she will personally look for my items the next day and give me a call. My items have now been lost for 9 days. She text me and said it would be ready Aug 20th. I sent my husband to pick up the order and assumed we would be getting a hefty discount since they completely lost our items for 10 days, but instead we were still charged $137, which "included" a small discount. Absolutely ridiculous for 3 blankets and 3 pillow covers after being lost for so long. In addition to the absurdity of trying to get my stuff cleaned, I received them in almost the same condition they were brought to them in. It seems as though they sprayed some freshener on them and called it good. They definitely were not cleaned.

Absolutely NOT, very incompetent and inconsiderate, if you have plain white shirts you could "roll…read morethe dice" with this Mom & Pop organization, but my wife took her very expensive work clothes here and the faded every colored garment the absolute worst service very disappointing and now we have to purchase new garments!!! Buyer beware if patronizing this establishment

I only had two complaints. They have no hot water so everything had to be washed in cold water. The…read moreother was that it is a coin only laundry mat, but there were no coin machines. Not really sure why the owner doesn't make a little investment and make a few upgrades.

It's ok...nothing to write home about. Most of the glowing reviews are old…read more My clothes got cleaned and the dryers worked great. Not enough places for patrons to sit.

Pearly Laundry Services is superior in every way to the service I'd been using, and it's affordable…read morein both cost per pound of dry clothes and in service fee (Very Modest!). Laundry is picked up and returned to our home and is washed, dried, and folded to perfection. -- I was especially impressed with the removal of mildew from a t shirt I'd bought in 1999; I thought it would have to be thrown away, but Pearly Laundry Services restored it to its original youth and beauty! Big, BIG smile!

From the owner: Mobile Laundry Service Company. Servicing the greater Memphis,TN area.FREE pick up and delivery read more