Great service. Very knowledgeable. Phone is working better than ever. I highly recommend.read more

Great guy. He was honest about one device that he said couldn't be fixed and wouldn't be worth…read morethe repair cost. The one we really wanted fixed he took care of. Fast and very fair price. Will definetly come back and would recommend.

I just got my turntable back and my stereo sounds FREAKIN' AMAZING NOW!!! My vinyl records are…read moresounding a million times better than before and the mechanics are working perfectly! The customer service from the beginning was A+. Vince talked me through removing the turntable. I really appreciated that. It was SUPER EASY, and he was very patient with me. I highly recommend Pure Grooves. Vince's customer service was stellar, and the repair cost was very reasonable.

I called to ask if they could repair my stereo which recently stopped working after a power outage…read moreand they asked if it was prior or after 1980. I let him know it was built after 1980 and he kindly referred me to someone else, Electronic Engineers Inc in Chicago. I really appreciated the fact that he just didn't tell me know and gave me an option to look into once the other place opens tomorrow.

Update*** After…read moreyesterday, everything changed. I am pleased to tell you that the manager and upper management did something to fixed the IPad in a timely matter. I got a call and a text today that the iPad was ready. They apologized about the whole ordeal and they gave me an amazing discount because of everting I posted before (the story). Because of the rapid responsiveness and fixing the problem; I feel that is only right to update my review. Thank you for fixing the problem as promised and for the prompt response.

What could you improve?? Perhaps let customers know…read moreBEFOREHAND that they will have to give you their password and complete access to every app in their phone in order to get a screen repair. The risk is not worth the money. I came in twice before bringing my phone for repair...no one complains about this huge breech?

Had a boiler control board go bad. I could not get a new one for they were discontinued. Boiler was…read moreonly 10 years old and in great shape. Scott fixed the board in a day which allowed me to get the heat back running in a day. The other option was to put a new boiler in which was crazy since the existing one was in great shape. This saved a lot of money. Thanks for the great work Scott.

While Scott will never win any personality contests, and while we DID have a heated exchange that…read moreresulted in his making me cry on a day I was especially fragile... the end result was that he fixed my TV quickly and it works great. I would have loved to have given a better review for this, but even if we hadn't had the heated exchange, I felt the price was a bit high ($500) and was never broken down or explained to me. Everyone that I knew told me I was insane for paying that kind of money for a repair when TV's of the same size (and a fraction of the weight, lugging this thing to his shop twice was NO fun) could be bought new. What stopped me from sending this TV to the junkyard was his assurance (and some research) that it was a great TV that could be made good as new. Considering its original price tag, I agreed to repairing it instead of replacing. He could very well be the Rain Man of television repair, but in this day and age, a hand-scribbled receipt, gruff demeanor, and cash-only approach is not what I look for in a 5 star experience.

Sergio removed the virus from my Surface Pro in about one hour and made sure my settings were…read morecorrect. Very pleased with everything. He explained some information about viruses also.

Had a terrible experience with this company. Brought my computer in on a Tuesday morning and they…read moresaid the diagnostic would be done the next day. Didnt hear back so called at the end of the next day and they said they had not got to it and would followup. I waited two more days before going into the store and just getting my laptop back to take somewhere else. Also, beware they had told me there was a $60 diagnostics fee. If you look at their website it says FREE diagnostics, no catch, but at the store they said that's only if you are signed up for program. I never paid anyway since they didnt do anything with my computer. You are much better off going to a more reputable place like Best Buy's Geek Squad.

Just had a wonderful experience with the owner of Condor TV Repair…read more I am a senior citizen and he literally fixed my large TV over the phone. It would have been difficult to bring it in. I would highly recommend this business!!!

Worth the drive! Not many places left with people who can fix or are knowledgeable about CRT TVS…read more And this place has them. They are quick with their turnaround and are extremely fair with their pricing. They back their work with a guarantee. How can you beat that?! Amazing place. Great ppl. Even better work. Thank you.

Unfortunately, someone took it upon themselves to improperly disconnect my external drive over the…read moreholidays. This ended up resulting in my hard drive no longer working. I truly feared all of my files were gone forever. Wedding pictures, baby photos, and vacations we'd taken over the years. Plus all my music and video files. Adam and the Nerd Rangers saved almost everything for me on a 5TB drive. Their pricing is incredibly reasonable. I'd called a couple services that would have needed me to mail off the drive and they quoted me much higher rates as their minimums. I'm so glad I found Nerd Rangers. They're local and kept me updated every step of the way. I can't recommend them enough. Thanks again guys!

I was unsuccessful with a previous computer store, located on Ogden ave, figuring out the reason my…read morehigh end gaming PC would crash while running games. They ran their tests, charged me a fee and could not replicate the failure. Once I got the computer home, it crashed once the game was being played and they said they did everything they could and I was out of luck. I decided months later to see Adam at nerd rangers. He was very thorough in gaining background on the issue. He asked me whether the other repair shop tried to run the actual game? I was not sure so he went ahead and loaded Fortnite and said he would do his best to replicate the issue. Later that day he reached out to let me know that he believes he found the reason the game crashed (as it did for him) and he felt confident that he fixed the issue. When I went to pick up the computer he reassured me that if for some reason the fix didn't work he would continue to work with me to identify the problem. Happy to report that I've run multiple games with zero crashes and everything is running fine. The level of service, detailed questions and customer care was excellent. Thanks Adam!

There are two kinds of IT people, the ones who leave you more confused than when you started, and…read morethe ones who quietly solve the problem and get you back to running your business. Working with Matt was exactly that. He was prompt, professional, and refreshingly easy to work with. No unnecessary jargon, no drama, just honest expertise and a genuine commitment to getting the job done right. As a small business owner, having someone reliable to call when technology gets in the way is invaluable. If you're looking for an IT professional who knows his craft, communicates well, and delivers on his promises, I highly recommend him. Good people are hard to find. Great IT people are even harder.

I can't say enough great things about Matt. He absolutely saved me this week…read more My Lenovo laptop completely failed to boot after a graphics driver cleanup utility corrupted the Windows boot configuration and recovery environment. The system was stuck in a recovery loop, BitLocker was triggered, and Windows wouldn't load or even reliably enter repair mode. Multiple shops I called said it would take several days just to diagnose the issue. Matt turned it around in essentially one day. He was able to manually access the system, unlock BitLocker, repair the corrupted boot configuration, rebuild the necessary Windows files, and get the machine fully operational again -- without wiping my data. That was critical, as I had local files that weren't backed up to the cloud. Beyond the technical expertise, what impressed me most was: * Clear communication * Fast turnaround * Extremely reasonable pricing * No upselling, no unnecessary "reinstall everything" approach He diagnosed the real issue quickly and fixed it correctly the first time. If you're an independent contractor who depends on your machine daily, or you run a small to mid-sized business and need reliable, competent IT support, Matt is exactly who you want on your side. Look no further. Highly, highly recommend.

Scott and Skooter Pinball did a great job getting my machine up and running again. He even did a…read morequick clean on it after he had replaced my power supply. I definitely recommend Scott over other technicians in the industry

From the owner: With over 25 years of experience, Skooter Pinball provides expert pinball machine repair and…read moremaintenance for a wide range of classic and modern manufacturers, including Bally, Williams, Stern, Gottlieb, Data East, Sega, Chicago Gaming Company, Jersey Jack, Spooky Pinball, and American Pinball. Our services cover everything from diagnosing and fixing electrical or mechanical issues, replacing worn rubbers and bulbs, calibrating flippers and bumpers, repairing score displays, and troubleshooting sound or lighting problems, to full playfield cleaning, waxing, and cosmetic restoration. Whether your game needs a quick tune-up, board-level repairs, or a complete overhaul, we bring decades of hands-on expertise to keep your machine playing fast, smooth, and true to its original glory. We care about our clients comfort and value quality work most of all. 

Matching prices great customer service and they do it all! Install and setup. Everything went…read moresmoothly.

I stopped at Totan's to replace the DLP set I bought there 15 years ago. I was greeted with a…read morefriendly hello and they listened while I explained what I was looking for. They are extremely knowledgeable and explained all the options available. I was then offered the best price on the set i choose. On the day of delivery, Mark and his team arrived on time and began by removing the old set, which was a monster. They then installed the new set and took the extra time to assure everything was working as I hoped it would. They were courteous and professional. I've returned to Totan's whenever I have entertainment needs and will continue to do so in the future! 5 STARS