I first learned how to read and play music at the owners other store in Lyons. I took trumpet and…read moreguitar back then. The owner of the place is a great teacher, and doesn't let you get away with making excuses. The philosophy of the place is that they want you to learn how to play music, rather than just play a bunch of songs. The place is focused on lessons, so it isn't a guitar store that gives lessons on the side. I moved out of state for a while. When I moved back, the first call I made was to continue my lessons here. Now I'm back to my trumpet and guitar, plus I've started piano. I started back basically where I left off, and I think I sound great. My musical knowledge is improving every week. It's only a matter of time now before I hit the big time!

I dropped off some guitars for repair. I thought it was odd they didn't show me their work in the…read morestore like most places do, but when I got home, I realized why. One of the guitars needed a jack repaired with a nut that had to be constantly tightened. I got back a guitar in the same state, only they had put a washer in there that didn't solve the problem at all. Not sure how one would conclude that fixed the problem. Then another guitar needed a set up. The action was crazy high and so I went to the manufacturer's setup specs, and realized they didn't follow it at all: there wasn't enough relief, the saddle heights were crazy high, and the nut had not been properly cut/adjusted. There's a certain amount of subjectivity to setups, but this is the worst one I have received in some 30 years. I did a better job on my own. Would not go there again.

We purchased a used tenor saxophone here that has served my kid very well. It's a vintage beauty…read morewith fantastic sound, my kid loves it. They did some maintenance and repair on it recently, great quality work for a good price and quickly done. They stock everything you might need. Reeds, greases, neckstraps, drumsticks, sheet music, music stands, the place is full of instruments and supplies. The staff is always super helpful and kind, and very knowledgeable.

We've been a customer since we moved to the area in 2018 and have purchased much of our musical…read moreinstruments and equipment from here. My son also takes guitar lessons with an amazing teacher, however lately the staff has been very disappointing because they continue to say something to the people playing the drum displays too loud. I've witnessed this 3 different times even though on their website they talk about coming and finding your creative outlet in music. I was going to purchase a new drum kit for my son but their recent approach is making me second guess it.

Disappointed the Naperville location no longer has the capacity to do re-strings while you wait…read more Will return when they do.

The owners know what they are doing and bend over backward to help out. They want people to succeed…read morein the lessons.

DO NOT take your guitar here for any service. I took in my Martin OM-21 to have the binding…read morere-glued and they absolutely butchtered the guitar. There was a 2" x 4" section on the back where they peeled off the gloss finish, there is glue smeared all over the side of the guitar along the waist area, and there are multiple scratches and dings on the body and neck. Worse yet, their response was simply "We've never had this happen before". It was just a stunning lack of workmanship on a high end acoustic.

Great location with excellent customer service! Aurora and Nancy were incredibly accommodating and…read moreeasy to work with. They made the process very easy and stress-free, and I appreciated the fair dealings throughout. Highly recommend this place for anyone looking for a smooth and pleasant experience.

lowwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwballllllllllllllllllllllllllllllllllllllllllllllllllllllll…read morellllllllllllllllllllllllllllllllllllllllllll

This place is definitely worth the hype! Their customer service and repair is super fast and…read moreaffordable! The shop has an amazing selection of guitars and rare collections. Lastly their vast knowledge really helps you feel comfortable about your decision if you choose to buy.

the very best guitar shop I have ever dealt with ! and I've been around and had many other places…read moreto compare to. Paul and his people are superb. I couldn't be happier. honest people with fair prices and perfect service. you can't say more than that. Susan from Prescott Az

Veteran's Day, I'm playing Taps in 45 minutes at a nearby cemetery. Very special veteran, built…read moreair strips on embattled Pacific Islands during World War II as a SeeBee, lived a century and passed away last year. I grabbed my cornet WITHOUT valve oil in my case. I HAVE to apply valve oil before I play, it's a thing. I only find out I have no valve oil when I arrive, but thanks to YELP I find a music store that's only 12 minutes away. Thank you YELP. As I'm hopping out of the car and walking to the front entrance, I open up YELP to check in and notice it doesn't open for 10 minutes. A second horrified surprise, but as I'm standing in front of the locked door the owner walked up on the other side and opened up early for me. Quickly, well sort of quickly, sold me a bottle of Al Cass valve oil (it's one of the better brands) for a reasonable price and I was able to properly honor a special vet at the 11th hour of the 11th day of the 11th month.

I absolutely love Uncle Jon's. Jon Sr. I believe is the man that has worked on a few on my guitars…read more His work is exceptional and price friendly! He has fixed my Fender Strat when I thought it was beyond repair, he tuned up my PRS, and he completely hooked up my Ollandac. I had the Ollandoc custom made and when it arrived it needed lots of work. He adjusted the nut, straighten the neck, installed new Duncan 59 pickups on both the neck and bridge. The pick ups were a bit tricky because they are the 4 conductor model that needed to be wired up for straight humbucker, split coil, and parallel switching. UJM is the only place I trust to touch my babies and she sounds amazing now! The work is done fast, correct, cost effective, and you can tell they take pride in their work. Love the fact that they don't try to up sell you and they give great advise. Give the small guys a chance and stay away from big shop retailers that only care about $$$$. The staff if friendly and fun to talk too, UJM has a customer for life and I recommend them to anyone I talk too! Well done UJM!

It's been ages since I've been to a Guitar Center. They honestly have a plethora of pretty…read moreaffordable guitars and ukuleles that I was checking out as a hobby that I wanted to pick up on. Staff here was really helpful and friendly. Cool amplifiers too, always plenty of parking and worth checking out as long as you're not playing "Stairway to Heavan"

This guitar center is very good, the employees helped me out with a situation I had from a guitar I…read morepurchased elsewhere;they offered help and even reached out to corporate for me

I highly recommend Second Wind Music for your instrument. He took the time to polish, clean, pad…read moreand cork my wooden clarinet. My clarinet is in tune and sounds superb. When I had questions, he was quick to respond and had excellent communication during the process. I am grateful for Second Wind Music. I trust this business 100%.

From the owner: Second Wind Music specializes in restoring vintage band instruments, bringing them back to playing…read morecondition. General repair services for woodwind and brass instruments is available, as well as refurbished instrument sales, piano tuning services, and music performance.

Who needs Guitar Center? Not me, annoying sales people, too loud, checkout process is consistently…read morepainful, and of course the classy searching your bag as you leave the store. The Hix Bros? People who are passionate about every aspect of making you a better musician -- lessons, PA rentals, etc. And their commitment to the local community is unmatched - whether it's watching your kid onstage at one of their "Rock U" concerts, or helping with the World's First Marching Guitar Band. If you haven't been before, go now. If you have been, go back and buy something, this is the kind of independent business that is well worth the trip.

Brought my guitar here for a pickup replacement when I was still living in the Chicagoland area. I…read morecame back to pick up my guitar after a few days and I noticed that my guitar had several scratches on the body and even the replacement pickup had a deep scratch on it. This shop and their tech just shows that they don't care about your gear and will not take care of it. Avoid and bring your instrument to a more reputable place who will take care of your prized instrument. BTW, the repairman's name is Sam.