DO YOURSELF A FAVOR AND STEER CLEAR!!! AWFUL SERVICE! I regrettably
went in for a "tune up" basically an expensive fret polish and levelling, really, I needed tuners, and fret crowning [extra from the t\u,] he sold me a 250+ job, ok, i have $, but when it came to CHOOSING the tuners, nothing I said mattered. i pointed out some tuners i like, a STYLE DIRECTION i would like to go, and asked if he had a vintage looking tuner that would fit. no. they come stock on my guitar and he said they are cheap, would fall out and not keep in tune. OK, maybe... he shows me the most expensive machine heads in the catalog. A set of grover minis, something stock on a fender it looked, not something i would shell out 400 total with the peg hole ream [that i did not want until i saw the super rotormatics] and 2 sets of grovers, [12 string] i said no. they would look like garbage on a 12 string ACOUSTIC.
They did not understand that MY MONEY is actually valuable to me, as is MY INPUT. I wanted super rotomatics, since all his tuners required a peghole ream anyway, might as well get what i want. [also expensive, but less than grover minis, but they FIT an acoustic styling with 1930s style accented deco buttons] they did not fit the holes he said, the machine heads overlap, fine, when i ask his remedy, he offers me THE SAME grover tuners AGAIN! how the heck do you run a business telling customers nothing but one set of garbage that they already said they DO NOT WANT will fit? OH and will cost over 400$ with the ream out [that i didnt want] ha!
Eventually I WENT TO GUITAR CENTER and had to remedy the tuner situation MYSELF. SCREW LOCAL. [sry hippies] it seems the smaller the shop, the more BS you end up eating. for the same chinese made bootleg inferior inventory [marked waaaaay up] the big boxers sell. real sad i pay money to have to finish it DIY.
So, Mr. Gurka tells me all he can do for my acoustic are a bunch of fender-esque EXPENSIVE tuners, no others will fit. nothing in the world is made for epiphone, according to him. after an angry email from me demanding a standard of quality from him and his shop, he mails me to pick up the guitar- not finished, at all, i spent 220 so far, i am being refunded only 180, 45$ for a fret polish and sanded fretboard, reallllly expensive for nothing work. RIPOFF ARTIST.
Through email, i even tried to remedy the situation with him myself, by sending him a website cataog full of tuners, with blueprints, dimensions of machine head sizes, etc. Before he even ordered them he could have measured the tuners that come stock and either not order them, or find ones that WILL FIT. he did not do that. he did nothing but order what i said i wanted [allegedly] and emailed bitching about having to return them. like he wouldnt have done that in the first place.
He told me again the ONLY TUNERS THAT WILL FIT ARE THE MINIS. again. hilarious. 4 times.
So, he washes his hands of the situation, ok. fine. i really should have walked out the shop as soon as he said nothing he sells would fit, and threw those garbage expensive grover minis at me, fool me once, hopefully he will never get to fool anyone else.
SO,
if you think your going in that shop to build a custom, youre dead wrong. The owner, Rob Gurka WILL tell you what they will or will not put in your guitar, and strong arm you into expensive purchases and procedures that you do not want.
I strongly doubt he knows what he is doing, how do you not measure out according to blueprints? he didnt even have to order from that website, he could have gotten the same tuners though his distributors, and not have any issue with returns[not even having to return them if he had read the blue prints in the first place and ordered something that fit.]
In the end... I got Reamed. read more
