It is very unfortunate to have experienced such unfounded, unprofessional, and aggressive behavior from Oahu Irrigation & Design, LLC (Kullee Long). I recently communicated with Kullee Long to obtain a bid to get my 92-year-old client's irrigation system up and running, per my client's request. According to my client, Bob N., Kullee met with him at his beautiful home on the ridge, quoted $6,400 cash, and stated he would return in 2 days to collect half as a deposit. My client said he asked for his business card, and Kullee said it was in his car and wrote his name and number on a piece of paper. My client called me the next day, concerned because he had nothing in writing and Kullee planned to collect a cash deposit without providing a written scope of work in advance. Since my client does not have an email, he asked me to call Kullee for the estimate on his behalf and I would print it and gladly drive it to my client for Kullee. My client also expressed discomfort, noting he "had an attitude" and no clarity for the $6,400 cost and it was a rush to get a half down. I contacted Kullee and requested if he can please send a written quote, explaining that my client asked for this before he gives Kullee a cash deposit without documentation and approval. During our conversation, Kullee stated he could do the work for $6,400 cash or $1,500 more if it was "on the books if that's what you guys want!" I calmly asked for clarification on the $1,500 difference, he struggled to explain then said "credit card fees and materials etc...", and then became very angry talking tough. My client already told him he was paying cash and that he doesn't like to use his credit card. I reiterated to please send the written quote so my client can review it. Kullee responded rudely and upset, stating he was busy and needed an immediate decision to "keep his workers busy and get paid". At that point, I shared the same concern my client had expressed. Kullee told me "thanks for wasting my time" and stated he had other clients waiting. I told him that we understood and of course, please go ahead and help your other clients. His tone then became increasingly aggressive and rude. While trying to protect my client's best interest, I ended the conversation, thanked him, and informed him that I did not feel he was a good fit. Kullee then kept sending me repeated, aggressive, and rude text messages, which I didn't answer. I texted to inform him that I needed to block his number, and I did. A few minutes later, Kullee went on my business google page, Susan Borochov - Realtor Hawaii, and made an inaccurate aggressive, and unwarranted review. He has since then continuously revised his review on me. Which is why I decided to share the chain if events. Kullee, upset that he didn't get the job and easy money, reacted vindictively as the only way knew. Every potential customer has the right to receive written bids and make informed decisions. This situation appeared to prioritize money over professionalism, ethics and proper business conduct, particularly concerning a 92-year-old potential customer. I have been in real estate for over 25 years, and I take great pride in caring for each of my clients, as reflected in my reviews. An inaccurate, vindictive review from Kullee will not change the level of service I provide to my clients or my business ethic. This experience reflects my commitment to going the extra mile for my clients by helping them. Thank goodness that my longtime trustworthy landscaper, who I learned also specializes in irrigation, made time to meet with my client. He clearly identified the issues and provided a written estimate of $1,800 and his business card to my client, and the job was immediately booked today as well as additional landscape work. He treat his clients with respect and honesty. I'm sharing this to urge others to do their research and insist on proper documentation before proceeding with any contractor they are comfortable with and trust. I hope Kullee reflects on this experience and chooses to conduct business with fairness, professionalism, calmness, honesty and respect whether you get a job or not. Repeated harassment is not acceptable business practice and reflects an unhealthy attitude. I wish you the best Kullee. Please be peaceful. Thank you, Susan Borochov - Realtor read more

Did not show up for estimate twice in one week. Second time, I texted to ensure was coming, he said yes, no show again! Very unreliable - could not envision going thru a whole job with this guy. read more

We live in Niu Valley, and our three zone sprinkler system needed a major overhaul. Kullee, the company owner, was very responsive to my request for a site survey, and quickly developed a plan and proposal, and scheduled the work. Kullee and his crew did an outstanding job, which included replacing and re-trenching old pipe, all new sprinkler heads, zone valve repair, and replacing the control system with a new, wi-fi enabled version. Friendly, professional folks who do top quality work at a reasonable price. I would recommend Oahu Irrigation and Design to anyone in need of sprinkler repair or installation. read more

At first, I was excited to have a beautiful landscaped yard with the flagstone path I dreamed of. Unfortunately, it turned out to be a disaster. His team did not know how to install the pavers. Now I'm left with pavers that are not installed correctly. Large grout lines and uneven stones, unfinished edges, grout and slurry all over landscaped rocks. To date, I've removed and replaced 25 gallons of discolored rocks. To add insult to injury half the plants are dying or growing oddly. Finally, he promised the water would be on Solar, never happened. I contacted Kullee, he said he would come by, never showed. read more

See all

I have had the opportunity to use Oahu Irrigation & design on several occasions the last year. Kullee is exceptional at diagnosing problems with the sprinkler system and affordably provides a solution. I would not hesitate to recommend Kullee & his company!! read more

First I was grateful that Kullee (owner of company?) was able to work within my budget to get the extensive work for both my front yard and backyard done. My house came with an old rock garden and a huge pond and it was a lot of work for his team to remove the rocks/concrete pond to install new soil and grass. He and his entire crew were courteous and worked hard to finish my project in a timely manner. He was great at communicating with me through the project so there were no surprises for me. I appreciated how Kullee remembered the little details of things I had requested for in the beginning and he got the items completed. The finished product exceeded my expectations. Really glad I went with this company. read more

I sent out a request for quote to remove some dirt, break down some walls and to cement a nice yard. A few companies called...I decided to go with these guys because of professionalism and the good vybes on the phone. Initially I was a bit hesitate because of the previous bad review by another yelper, but I went with my gut feeling and decided to go with them. In short it was a great decision. The team of workers had really good energy and they were a really friendly crew. The thing I liked the most was that they cleaned up after each day of work. read more

See all

Update: Although the initial work seemed good, for coming out again to complete the irrigation and setting up of the system he already installed, it was a big disappointment. Not only did he not even show up to multiple appointments, he didn't even call or text to say he wasn't coming. After 6 months, I give up. He also is always asking to be paid, for his own needs. And the work he's done is sub-par if you look closely. Our sprinkler system does not water the whole small lawn, the drip system which was initially planned was never set to work for us, even though we paid for his services. Now he says we have to pay him hundreds of dollars just to finish the system settings (for "my time and gas"). The turf was not installed nicely, and overall just disappointing. Lacking professionalism, and will not use again. read more

Kullee and his team came out and took care of my yard which was full of overgrown trees, shrubs, and replaced my irrigation gutters. He was quite professional with pictures, itemizing the invoice, and also helped with removing everything with one company. Not only was his team prompt, they worked hard and even helped remove some extra items that were not in the scope of work. His pricing was reasonable and he had a big team of folks that made quick work of my jungle of a yard. I am super happy with his work and would highly recommend anyone looking for landscaping to call him first so you can see how much better he is to work with than the rest. read more

Had a busted irrigation system and reached out to Kullee and he came the same day and fixed the problem quickly and professionally. If anyone needs irrigation work or install (or even demo since he also demolished my old drive way for my new one) Kullee is an awesome bet. He also is responsive and sticks to his word and timing which is a value not all companies have nowadays. read more

Outstanding response time and attentive service. Kullee and his crew were able to find the source of a leak in my sprinkler system. Unfortunately it was in an in assessable location. He was able to offer a solution and resolve the problem. If you are in need of sprinkler repair or installation I strongly recommend Oahu Irrigation & Design. read more

In March 2021, my downstairs flooded due to extensive rain and the first floor being partially below the yard. I called several companies. Kullee was the quickest to respond and his quote was the most reasonable price. He knew what to do to dig the trench, tar-proof side of the house, install a French drain, and restore the landscaping. I waited this long to write the review, because we haven't had extensive rain until this week. The French drain has been working perfectly and even after these days of thunderstorms, the solution worked and my floors are dry! read more

Called about 10am to repair or replace a sprinkler valve which was leaking. He was at my house by 2pm. Replace the brand new broken valve with a better quality valve and was completed within a hour. He cleaned up and put everything back better than he started. read more

"Ask these guys to help me with a landscape job where I had to flatten an unleveled yard and to cement the ground. These guys did an excellent job and took their time to explain the pricing. E.g. thickness of cement difference, etc. They also helped me select the right paint. I have kids and older folks who I definitely do not want slipping so they recommended a sandy texture paint. Little things like that Will help with safety and I greatly appreciate them taking the time to tell educate me. 5 stars for being reasonable in price and a trusting partner for this project." read more