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Spring Valley, CA

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O'Reilly Auto Parts

5.0 (1 review)
Open • 7:30 am - 10:00 pm

Services - O'Reilly Auto Parts

Auto battery and fluid recycling

Vehicle battery testing

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5 months ago

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O'Reilly Auto Parts

O'Reilly Auto Parts

(45 reviews)

The guys at O'Reilly are great! My motorcycle unexpectedly died on me right next to O'Reilly and…read morethey charged my battery with great service and attitude. I was a good distance away from home....I owe them one. I would definitely go back there for my future auto/motorcycle needs.....

I decided to replace the wiper blades for our Audi A5 and purchased it @ O'Reilly Auto Parts since…read moreit says that it's free installation and $12 off if you purchase a pair. Purchased the rain-x Rugged XL. First it was the female customer service personnel tried to install it but she had hard time installing it so she went and ask for the other staff, Oscar (that's what I was told his name whenI asked his male colleague his name was). Oscar had a hard time of installing the wiper blades so the female colleague called the other male staff to help out installing the wiper blades. It took 10-15 mins of installing just the drivers side. When Oscar tried to replace the passenger side, he asked me to bring the wipers down but I explained to him that wipers cannot go all the way up if it's down and it's harder to replace unless it's it's set on "service mode" He keep insisting to put it down and I kept telling him it will be harder so he told me that I have to do it myself if I won't bring the wipers down which is really harder unless it's on service mode. So I did it myself and it took 3-5 mins while it's in "service mode" I wish O'Reilly Auto Parts Paradise Valley Road needs all staff in training not just in replacing wipers since website states that it's "free installation". I've worked with customer service on my 23 plus years in the military before retirement and Oscar needs some help in proper way of customers service interaction. Btw, I am not asking "but" last time I checked "smile" or eye contact is free and inviting for customers upon entering the store.

American Battery

American Battery

(106 reviews)

$$

First used them over 20 years ago, but last week, my 2019 Jeep Cherokee Overland needed a new…read morebattery. Dealer wanted $670 for a new batter installed. I got a better battery from American Battery, installed in just a few minutes for less than $400. The battery you had for me was much better quality, higher Cold Cranking rating and higher reserve power. Mike took my call, scheduled me for 9:00am meeting the following morning (for my convenience). He was knowledgeable, quick and friendly. He made sure my Car painted surfaces were protected and was thorough and efficient. I HIGHLY recommend them. And ... they are lucky to have Mike as an employee.

Very frustrating experience dealing with American Battery and their warranty department…read more I have been trying to resolve a warranty issue with two batteries for nearly two months. I provided proof of purchase, including my receipt and a bank statement showing the purchase, yet I have continued to run into resistance when trying to have the batteries replaced under warranty. What has been especially frustrating is the inconsistency in the information I've received. When speaking with staff and management, I've been given different explanations and reasons as to why the warranty cannot be honored. Each time I try to get the issue resolved, it feels like I'm being given another excuse or another reason why they cannot process the warranty. After spending hundreds of dollars on batteries that are defective, this has been an extremely disappointing experience. A warranty should provide customers with confidence that the company will stand behind the products it sells, and unfortunately, that has not been my experience here. Based on my experience, I would recommend looking elsewhere for your battery needs. If you do decide to purchase from them, make sure you keep all receipts and documentation, and be prepared to advocate for yourself if you need to make a warranty claim.

O'Reilly Auto Parts - autopartssupplies - Updated October 2026

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