I had an absolutely wonderful experience at AutoZone thanks to two incredible employees, Jodie and…read moreJesus. From the moment I walked in needing a battery test and then a new battery, they were beyond amazing. They clearly explained everything and helped me select the right battery with confidence. Both were incredibly kind, super patient, and knowledgeable - they really know what they're doing. They took the time to make sure I understood every step, which made me feel completely at ease throughout the entire process. Their friendly and professional attitude turned what could have been a stressful errand into a genuinely pleasant visit. Jodie and Jesus truly deserve a raise for their outstanding customer service. AutoZone is lucky to have such dedicated and helpful team members!

Had a fantastic experience this morning. And I needed that after the terrible few days of car…read moreproblems. A big thank you to Tim and his phenomenal customer service! And Miss Jodi for being very sweet and helpful when Tim was out fixing up my battery problem. I came in this morning and brought Tim my super heavy filthy corrosion ridden battery. He saw i was struggling to hold it and took it from my hands. Then he went through all the steps of checking the battery and printing that report. Then finding me a new battery and explaining all the pros of each. Once I purchased he offered to install it for me. Fantastic customer service and when I offered to tip him he declin3d and said "its a service we offer, that's not necessary!" Wow! Amazing! I mean in a time where just about every credit card system regardless of the business has an option to tip and he declines and says "its part of our service!" Stand up guy! Fantastic! Thank you thank you!

Try finding parts like Carparts.com without waiting 2-7 days for delivery. Great customer care,…read moreknowledgeable people, any new-old vehicles! Customer since 1970's! Highly recommend! Ferenc M-L, RSD CA

Not open on Sundays, would have been nice if the online page reflected that when I ordered my parts…read moreonline. However when I went on Monday they were friendly and quick to get my parts

Second time I've been in somewhat recently and the sales tags the have on their shelves for motor…read moreoils can't be scanned in their systems. Right now they have a full synthetic Castro Oil quart buy one at $12.99 and get a second for $7.99 but they could not scan it in to reflect the discount. The manager was attempting to resolve it but ended up just walking away. Not willing to give me a credit on it to use at a later date either. I asked them to please remove the sticker from the shelf so other people wouldn't be frustrated by this. I ended up purchasing just a single quart. I should have just gone elsewhere but pressed for time and it already took too long waiting for them to try to figure it out.

I'm happy to share that this is my go to place when I need help with my car even before going to a…read moremechanic they seem to know what they are talking about with cars and even though they are not getting paid to tell me what's wrong with my car they are always very nice and attentive at this auto zone. I sometimes just come around for accessories for my car and just kind of tell them theirs a noise in my car and they end up telling me what I should do

It was absolutely a wonderful experience today . The team they have in the service dept were all…read morepolite, organized , and eager to serve you. Big shout out to Henry ( service writer) and the new service manager Mr Flores. It was a nice gesture when the actual service manager (Mr Flores) interact with his team and getting the job done. I was servicing my 2019 challenger GT with 95k miles and I have to say Iam one of those OCD people. Well they made me so comfortable , assured me everything was on a ticket, and a time frame that was very reasonable. The technicians are very careful with your car and I was very impressed how it came back to me. Without a doubt or question, I highly recommend going there and experience a nice place to do business. I was told that Mr Flores ( the new service mngr) has a lot to do with this. thumbs up to everyone! I will be back! Thank you!

Dan in the service department is the most unhelpful person i've ever met. Super passive aggressive…read moreand dismissive. Acts like he's doing you a favor by doing his job. He's unnecessarily rude when you try to ask him any questions. He makes me want to drive my car without breaks in order to avoid "bothering" him. This location clearly needs to revaluate their service department.

The store itself is fine, the individuals that work there are subpar. Karen manager tried to tell…read moreme I wasn't able to return the loaned tool due to it being over 30 days.... Lady it's 90 days. I've also never been to an auto-parts store where workers are so lazy they make customers go to back stock area to dump their own oil. They put new hires on the floor without proper training. I tried to rent a torque wrench, I called ahead to verify they had one. When I ask the kid at the counter, he says we don't have them then starts to walk through the aisles looking for one for purchase. Dumbfounded, I ask for another employee who has the loaner torque wrenches on the back counter. Kid later admits it's his first day. Place is just a mess, management should look into how it's being run. This is the only auto zone that's like this. I've never had any issues at the others. Seriously auto zone is great just not lemon grove, the workers are difficult to interact with and even try to prevent returns or honoring warranties. Go to a different location or check out the oriley's that's just down the street.

Telephone assistance was duperb ! Staff member also helped checked battery : says fully chargedread more

Brett is very disrespectful puts his hands up at customers when they are actually nice letting them…read moreknow they dropped the ball Now how they dropped the ball , we call to ask at 2:33 if the car is ready , we dropped it off at 9 am... the guy Brett states that he's the only one there managing everything and that he FORGOT to send the text , we get there and there's 2 other techs and then him in the office... I let him know someone said they are the only one here then he says that was him and I told him not gonna yell at you or nothing I'm calm just stating the shop was responsible to letting the customer know the car is ready he raises his hand , shakes his head and doesn't wanna hear a calm customer let him know he dropped the ball when the car was dropped off more 6 hours prior for an OIL Change !!!! That's insane and he doesn't wanna hear it. There was a white Mercedes that came after and their car is gone as you can see in the parking lot video down below!!

Huge improvement over the Pep Boys that used to occupy this building…read more Brand new store. It's clean, well-stocked, and nicely organized. Stopped by this past weekend to get a new license plate bracket for my car. My old one had some issues with the bolt holes. Memo helped me locate a new bracket and then figured out what screw combinations would work best. He really took a good amount of time and effort to get me set up correctly. Upon getting home and putting it all together, it looked and (most importantly) fit securely and neatly. Thanks Memo for your help and great customer service!

MY INTERSTATE BATTERY EXPLODED! I am an older, struggling Military intelligence veteran and they…read moreare refusing to pay for the damage that their exploding battery caused to my RV. The explosion woke me up in the middle of the night, like a hand grenade and gave me flashbacks to my Military service. Don't buy interstate batteries!

Fernie was super quick with help, very transparent with the work. Was in and out in 30mins!read more

Needed an item they did not have in stock and they offered to order it for me the same day. I…read morepicked it up a few hours later. Above and beyond service.

I appreciate the help that Justin provided today. My 2011 Civic battery was dead. He checked the…read morestatus of the alternator and the battery. This is a free electrical check. I purchased the battery and Justin replaced it. He was very professional and knowledgeable. I gave the service he provided 10/10. Gracias O'Reilly and Justin for all your help today.